Professional Documents
Culture Documents
High-Performance Work Systems
High-Performance Work Systems
First, it shows examples of human resource metrics such as hours of training per
employee, or qualified applicants per position. (In Table 3-1, the metric for “Number of
qualified applicants per position” is 37 in the high performing companies.) Managers use
these to assess their companies’ performance and to compare one firm with another.
Third, Table 3-1 shows that high-performance work practices usually aspire to
encourage employee involvement and self-management. In other words, an aim of the
high-performance recruiting, screening, training, and other human resources practices
is to nurture an engaged, involved, informed, empowered, and self-motivated workforce.