1.

Telesales – selling or marketing goods and services by phone

2. Telemarketing – selling or marketing goods and services by phone

3. Cold-calling – phoning people who have not requested a call in order to try to sell them something

4. Hard sell – attempt to sell sth by being very forceful

5. Inertia selling – the act of sending products to people who have not asked for them, and then
demanding payment

6. Confusion marketing – selling products and services in a package, in a way that makes it very difficult
to work out which company is cheapest

7. Loss leader – an article that is sold cheaply in order to attract the public and make them buy other,
more expensive, things

8. Niche market – a small area of trade within the economy, often involving specialized products

9. Brand loyalty – the habit of always buying a product with the same name, made by the same company

10. Shop around – to compare the price and quality of the same or a similar object in different shops
before you decide which one to buy

11. On approval – If you buy something on approval, you can return it without payment if it is not
satisfactory

12. Have first refusal on sth – the opportunity to buy something before it is offered to anyone else

13. Come/go under the hammer – for sale at an auction.

14. Bid – to offer a particular amount of money for something that is for sale and compete against other
people to buy it, especially at a public sale of goods or property

15. Bidder – someone who offers to pay a particular amount of money for something

16. Lucrative – producing a lot of money

17. Profitable- making or likely to make a profit

18. Red tape – bureaucracy

19. Merging – joining together to form one new company

20. Reach a compromise – come to an agreement in which both sides have to give in a little bit on what
they would have otherwise liked

21. Come to an agreement - the situation in which people have the same opinion, or in which they
approve of or accept something
22. Hammer out a deal – talk seriously and in detail until a business agreement is made

23. Swallowed up – taken over by a larger company

24. Entrepreneurship – involvement in business and taking financial risks

25. Capital assets – buildings and machines owned by a company

26. To put in/submit a tender (do składania ofert) – to supply a written offer to do a job for an agreed
price

27. To win a tender – to be given a job, after submittinng tender

28. To meet a deadline – to supply sth by the agreed time

29. To miss a deadline – to fail to supply sth by the agreed time

30. A penalty clause – part of a contract specifying what will happen i fan agreement is broken

31. An outstanding account – an account that has not yet been paid

32. To default on a payment – to fail to pay sth that had been agreed

33. To acknowledge receipt – to inform the sender when sth is received

34. To ship an order – to send out goods that have been ordered

35. Shipment - a large amount of goods sent together to a place

36. To expire – to end- of sth that was agreed for a fixed period

37. Communicating – this verb suggests that listeners understand what the speaker is trying to convey

38. Morale – amountof confidence felt by a person or group

39. Flaws – weaknesses

40. Teamwork – working together for a common purpose

41. chief executive(officer) (CEO)- the person with the most important position in a company or
organization

42. personal gesture - a personal opinion, quality, or thing belongs or relates to one particular person
rather than to other people

43. square deal- a fair agreement

44. The survival of the fittest- the belief that only the people with a strong desire to succeed and the
ability to change as conditions change will achieve success
45. An award for achievement - awarded by various organizations, to recognize contributions over the
whole of a career, rather than or in addition to single contributions.

46. To turn your hand to(masz talent do tego) - If you say that someone could turn their hand to an
activity or skill, you mean they could do it well, despite having no experience of it

47. The human factor - refer to environmental, organisational and job factors, and human and individual
characteristics, which influence behaviour at work in a way which can affect health and safety

48. To amass a fortune- to get a large amount of money

49. To conduct business- means to engage in any activity in pursuit of gain including activities carried on
by a person through officers, agents and employees as well as activities carried on by a person on that
person's own behalf

50. Employee- someone who is paid to work for someone else

51. Project- a piece of planned work or an activity that is finished over a period of time and intended to
achieve a particular purpose

52. Resource- a useful or valuable possession or quality of a country, organization, or person

53. Goods- things for sale, or the things that you own

54. Service- a government system or private organization that is responsible for a particular type of
activity, or for providing a particular thing that people need

55. Request- the act of politely or officially asking for something

56. Customer- a person who buys goods or a service

57. Seller- a person who is selling something

58. Auction- a usually public sale of goods or property, where people make higher and higher bids (=
offers of money) for each thing, until the thing is sold to the person who will pay most

59. Sale- an act of exchanging something for money

60. Manager- the person who is responsible for managing an organization

61. Vicious circle- a situation in which one problem causes another one, making the original problem
impossible to solve

62. Shopping addiction- an inability to stop shopping

63. Bargain seeker- a person who looks for a place to buy something at a price that is cheaper than usual

64. Credit card- a small plastic card that can be used as a method of payment, the money being taken
from you at a later time

65. Bill- a request for payment of money owed, or the piece of paper on which it is written

66. Shopping bag- a large bag with handles, usually made of paper, plastic, or cloth, that you carry
shopping in

67. Receipt- something such as a piece of paper or message proving that money, goods, or information
have been received

68. Shopping spree- a short period of time in which someone buys a lot of things

69. Shopping behavior- the way that people behave when they buy things, such as what they buy, where
and when they shop, and how much they spend

70. Short-term effect

71. Long-term effect

72. Shopping trip- a visit to shops, or to a supermarket

73. Mortgage- an agreement that allows you to borrow money from a bank or similar organization,
especially in order to buy a house, or the amount of money itself

74. Scope (zakres/range)- the range of a subject covered by a book, programme, discussion, class, etc

75. Divorce- an official or legal process to end a marriage

76. Overspending- the action of spending more money than you should

77. Euphoric rush- the experience (or affect) of pleasure or excitement and intense feelings of wellbeing
and happiness

78. Money- coins or notes (= special pieces of paper) that are used to buy things, or an amount of these
that a person has

79. Issue- a subject or problem that people are thinking and talking about

80. Anti-anxiety medication- A drug used to treat symptoms of anxiety, such as feelings of fear, dread,
uneasiness, and muscle tightness, that may occur as a reaction to stress

81. Antidepressant medication- a type of medicine used to treat clinical depression

82. Side effects- an unpleasant effect of a drug, medical treatment, or vaccine (= a substance put into a
person's body to stop them getting a disease) that happens in addition to the main intended effect

83. Vary- If things of the same type vary, they are different from each other, and if you vary them, you
cause them to be different from each other
84. Nausea- the feeling that you are going to vomit

85. Inability- lack of ability to do something

86. Anxiousness- A troubled or anxious state of mind

87. Fatigued- tired

88. Tired- in need of rest or sleep

89. Headache- a pain you feel inside your head

90. Irritable- becoming annoyed very easily

91. Withdrawal- when you take money out of a bank account

92. Dependence- the situation in which you need something or someone all the time, especially in order
to continue existing or operating

93. Irritable- becoming annoyed very easily

94. Overdose- too much of a drug taken or given at one time, either intentionally or by accident

95. treat- to behave towards someone or deal with something in a particular way

96. Prescription- a piece of paper on which a doctor writes the details of the medicine or drugs that
someone needs

97. Quote- to repeat the words that someone else has said or written

98. Recovery- the process of becoming well again after an illness or injury

99. Dual diagnosis- A person with dual diagnosis has both a mental disorder and an alcohol or drug
problem

100. Substance abuse- the regular use of illegal or harmful drugs

101. Cause- the reason why something, especially something bad, happens

102. Treatment- the way you deal with or behave towards someone or something

103. Anonymous- made or done by someone whose name is not known or not made public

104. Argument- a disagreement, or the process of disagreeing

105. Occur- (especially of accidents and other unexpected events) to happen

106. Result- something that happens or exists because of something else

107. Staff- the group of people who work for an organization

108. Distress- a feeling of extreme worry, sadness, or pain

109. Flashy- looking too bright, big, and expensive in a way that is intended to get attention and
admiration

110. Bulimic shopper- One who, while shopping, adds a large amount of items to their cart, then when
satisfied, places them all back

111. Trophy shopaholics- are constantly on the lookout for the perfect item to purchase

112. Collector- someone who collects objects because they are beautiful, valuable, or interesting

113. Compulsive shopaholic- Generally, a person will be having emotions of loneliness, depression, feel
out of control in a particular area, and seek to spend money in order to relieve the stress.

114. Shopaholic- a person who enjoys shopping very much and does it a lot

115. Cheap clothing- clothes that ale relatively low in price

116. Abundance- the situation in which there is more than enough of something

117. Fashionable- popular at a particular time

118. Condition- the particular state that something or someone is in

119. Disposable- A disposable product is intended to be thrown away after use

120. Abuse- to use something for the wrong purpose in a way that is harmful or morally wrong

121. Well-dressed- wearing attractive and stylish clothes

122. Tend- to be likely to behave in a particular way or have a particular characteristic

123. Attire- clothes, especially of a particular or formal type

124. Quality- how good or bad something is

125. Investment- the act of putting money, effort, time, etc. into something to make a profit or get an
advantage, or the money, effort, time, etc. used to do this

126. Garment- a piece of clothing

127. Fall apart- to break into pieces

128. High-end- intended for people who want very good quality products and who do not mind how
much they cost

129. Fabric- cloth or material for making clothes, covering furniture, etc.
130. Stitching- a line or lines of thread that has been sewn in something

131. Design- to make or draw plans for something, for example clothes or buildings

132. cost per wear- a methodology of breaking down the initial upfront cost of a garment by how many
times you're actually going to wear it

133. High-priced- expensive

134. Small batch- relating to goods that are produced in small quantities, often using traditional methods

135. Individual piece- consisting of or made in a single undivided piece

136. Inclined (skłonny)- likely or wanting to do something

137. mix- to combine

138. match- something that is similar to or combines well with something else

139. New look- the changed appearance or makeup of something into which radical innovations have
been recently introduced

140. Wardrobe- a tall cupboard in which you hang your clothes

141. Array (szyk, wystawa)- a large group of things or people, especially one that is attractive or causes
admiration or has been positioned in a particular way

142. look forward to something- to feel pleased and excited about something that is going to happen

143. Invest in- to buy something because you think it will be useful, even if you think it is expensive

144. Go out of style- not popular or fashionable

145. Be prone to something/do something- likely to show a particular characteristic, usually a negative
one, or to be affected by something bad, such as damage or an illness

146. Item- something that is part of a list or group of things

147. Occasion- a particular time, especially when something happens or has happened

148. Purchase- to buy something

149. Fit- the way that something fits

150. Display- to arrange something or a collection of things so that it can be seen by the public

151. Event- anything that happens, especially something important or unusual

152. Hassle- (a situation causing) difficulty or trouble

153. Provide- to give someone something that they need

154. Rely on- to need a particular thing or the help and support of someone or something in order to
continue, to work correctly, or to succeed

155. On hand- near to someone or something, and ready to help or be used if necessary

156. Model- a person who wears clothes so that they can be photographed or shown to possible buyers,
or a person who is employed to be photographed or painted

157. Fashion editor - an editor at a newspaper, magazine, or journal who oversees the pitching,
reporting, editing, and publishing of all articles related to the fashion industry.

158. Last forever- it will always happen or continue

159. Aspect- one part of a situation, problem, subject, etc.

160. Comfortable- Comfortable furniture and clothes provide a pleasant feeling and do not give you any
physical problems

161. Natural fibers- natural fibre, any hairlike raw material directly obtainable from an animal, vegetable,
or mineral source and convertible into nonwoven fabrics such as felt or paper or, after spinning into
yarns, into woven cloth.

162. Sense- a general feeling or understanding

163. Synthetic fabrics- are man-made fibres, most of them are prepared from raw material petroleum
called petrochemicals

164. Breathable- Breathable fabrics for clothes allow air to pass through them

165. Miserable- very unhappy

166. Cashmere- very soft, expensive wool material that is made from the hair of goats from

Kashmir

167. Pattern- any regularly repeated arrangement, especially a design made from repeated lines, shapes,
or colours on a surface

168. Culture- the way of life, especially the general customs and beliefs, of a particular group of people
at a particular time

169. Tailored- used to describe a piece of clothing that is shaped to fit a person's body closely

170. Confident- being certain of your abilities or having trust in people, plans, or the future

171. Impulse buy- something that you buy suddenly and without thinking carefully
172. Spend- to give money as a payment for something

173. Sheer fact- to emphasize that a state or situation is complete and does not involve or is not mixed
with anything else

174. To add up- to become a particular amount

175. Cheap- costing little money or less than is usual or expected

176. Ensure- to make something certain to happen

177. Excess- an amount that is more than acceptable, expected, or reasonable

178. Expensive- costing a lot of money

179. Justify- to give or to be a good reason for

If you justify yourself, you give a good reason for what you have done

180. Refresh- to make someone less hot or tired

181. Replace- to take the place of something, or to put something or someone in the place of something
or someone else

182. Comfy- informal for comfortable

183. Desire- to want something, especially strongly

184. Splurge- to spend a lot of money on buying goods, especially expensive goods

185. Above your budget- beyond the amount of money than had been planned for

186. Business - a particular company that buys and sells goods and services

187. Get a deal- to agree to a contract, an arrangement, a transaction, an understanding (with

somebody)

188. Debt- something, especially money, that is owed to someone else, or the state of owing something

189. Insurance- an agreement in which you pay a company money and they pay your costs if you have an
accident, injury, etc.

190. Co-founders- to start an organization together with someone else

191. Inner creativity- empowering you to harness your creativity and inner wisdom

192. Resourcefulness (zaradność) - the ability to make decisions and act on your own

193. Rent- a fixed amount of money that you pay regularly for the use of a room, house, car, television,
etc. that someone else owns
194. Much- a large amount or to a large degree

195. Loft (attic)- a space at the top of a building under the roof used for storing things and usually
entered by a ladder, or sometimes made into a room for living in

196. Marketing agency- a company that serves various clients in one or more areas of marketing, all in an
effort to help them achieve their business goals

197. approach- to come near or nearer to something or someone in space, time, quality, or amount

198. On the spot- at that moment or place

199. First impression- the almost-instant conclusions we draw when meeting someone for the first time

200. be predisposed to/towards something- to be more likely than other people to have a medical
condition or to behave in a particular way

201. Strategy- a detailed plan for achieving success in situations such as war, politics, business, industry,
or sport, or the skill of planning for such situations

202. Foundation- an organization that has been created in order to provide money for a particular group
of people in need of help or for a particular type of study

203. Utilize-to use something in an effective way

204. Blurry- difficult to see clearly; making it difficult for someone to see things clearly

205. Layout- the way that something is arranged

206. Unexplained- Unexplained events, behaviour, etc. are ones for which people do not know or
understand the reason

207. Ecstatic- extremely happy

208. Shameless- not ashamed, especially about something generally considered unacceptable

209. Tool- something that helps you to do a particular activity

210. Accessible- able to be reached or easily obtained

211. Urgency- the quality of being repeated and determined in trying to get or do something

212. Small talk- conversation about things that are not important, often between people who do not
know each other well

213. Shape- the particular physical form or appearance of something

214. Seize- to take using sudden force

215. Release- to give freedom or free movement to someone or something

216. Ordinarily- usually

217. Compulsively- too much and in a way that shows you are unable to stop

218. Revenue- the income that a government or company receives regularly

219. Profit- money that is earned in trade or business after paying the costs of producing and selling
goods and services

220. Hustle- to try to persuade someone, especially to buy something, often illegally

221. Secrecy- the state of being secret or of keeping something secret

222. Shame- If something is described as a shame, it is disappointing or not satisfactory

223. Dire- very serious or extreme

224. Quick cash- money that you make easily or quickly

225. Pair- two things of the same appearance and size that are intended to be used together, or
something that consists of two parts joined together

226. Loan- an amount of money that is borrowed, often from a bank, and has to be paid back, usually
together with an extra amount of money that you have to pay as a charge for borrowing

227. tough love- the fact of deliberately not showing too much kindness to a person who has a problem
so that the person will start to solve their own problem

228. downsize- to move to a smaller home, usually because your home has become too large for you or
as a way of saving money

229. trap- a dangerous or unpleasant situation which you have got into and from which it is difficult or
impossible to escape

230. fearsome- frightening

231. overwhelm- to defeat someone or something by using a lot of force

232. control- to order, limit, or rule something, or someone's actions or behaviour

233. buck someone/sth up- to become happier or more positive or to make someone happier or more
positive

234. overdue- not done or happening when expected or when needed; late

235. hide- to put something or someone in a place where that thing or person cannot be seen or found,
or to put yourself somewhere where you cannot be seen or found
236. foreclosure- the action of taking back property that was bought with borrowed money

because the money was not being paid back as formally agreed, or an example of this

237. subconscious- the part of your mind that notices and remembers information when you are not
actively trying to do so, and influences your behaviour even though you do not realize it

238. grip- to hold very tightly

239. reaction- behaviour, a feeling or an action that is a direct result of something else

240. solution- the answer to a problem

241. charge- to ask an amount of money for something, especially a service or activity

242. surrender- to stop fighting and admit defeat

243. faith- great trust or confidence in something or someone

244. evidence- one or more reasons for believing that something is or is not true

245. forgiveness- the act of forgiving or the willingness to forgive

246. tangible- real and not imaginary; able to be shown, touched, or experienced

247. compassion- a strong feeling of sympathy and sadness for the suffering or bad luck of others and a
wish to help tchem

248. legacy- money or property that you receive from someone after they die

249. anxiety- an uncomfortable feeling of nervousness or worry about something that is happening or
might happen in the future

250. guilt- a feeling of worry or unhappiness that you have because you have done something wrong,
such as causing harm to another person
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