As a speaker and facilitator, I'm enthusiastic about assisting teams and team members in

overcoming their most difficult difficulties. Over the last six years, I've polled my keynote and
workshop audiences on their most difficult concerns. The issues that organizations encounter are
remarkably similar, regardless of the type of business I deal with. It should come as no surprise
that "lack of time to complete tasks" is just as prevalent in nursing as it is in government, and
"poor communication" is just as prevalent in the non-profit sector as it is in private enterprise. It
merely goes to illustrate how widespread 'people issues' are.

Today I will share with you some of the difficulties that various individuals and groups have
encountered.

1. Problem Solving
We have a tendency to fall into the ‘same-think' trap. We tackle issues in the same way
over and over, then wonder why we can't solve them. I recommend seeing difficulties
through the prism of opportunity. What fresh viewpoints might you embrace to assist in
the transition of mindsets? Don't forget to ask problem-solving questions.

2. Dealing with Change

Changes in the workplace might range from management and personnel turnover to
procedure changes or customer changes. In any case, dealing with change in the job is
another typical issue I hear. When I hear this, one thing that strikes out to me is the
concept of questioning our assumptions. Are we able to confront our assumptions about
what we think should happen or how this would affect us if anything changes around us?
This can be another really effective technique.

3. Project Management and Organization

Even if you have a fantastic team that is highly engaged and communicates well, chances
are they are stumbling over the organizational obstacle during projects. When it comes to
the difficulties that individuals discuss with me, a lack of structure ranks high. Some of
the input I've received suggests that there may be a lack of strong and consistent project
 management, as well as a lack of direction in their duties, making it difficult to organize
and prioritize activities.

4. Communication
Most employees struggle with navigating diverse communication styles and prioritizing
communication in the workplace. A lack of efficient communication impedes a team's
effectiveness and can also affect employees' faith in one another and in management.
And, while communication covers a wide range of workplace challenges, I find that it
largely boils down to managing diverse points of view.

One effective approach I teach in my seminars is to utilize the words "tell me more."
While this sentence is good when you don't understand, it is especially effective when
you think you know what your colleague intends or is attempting to say.