Project name: Improve order fulllment process to reduce lead time and increase revenue
Project manager: Phil Acres
Purpose: The purpose ofthe projects to cu ftilment order lead time by 50%,
so we meet specications set by Your Home Delivered and become ther
preferred furture suppler
‘objective:
+ To become Your Home Delivereds preferred supplier by the end ofthe year.
+ To become lean fllment center and operate wit 50% ess non-value
‘added time at each step
Budget:
+ The project has a budget of $258,000 - $190,000 for new processes and
$68,000 for miscellaneous and overhead expenses.
In scope:
+ Update current receving process.
‘Out of scope:
+ Identity cheapest carer services.
ate: 2/10:2019
Project sponsor: Anna Yost
Description: Design and develop new order fulfilment processes to help land
‘Si milion deal vith Your Home Delivered,
Project specification:
+ Consistent full al orders placed by Your Home Deivered before due dat,
* Maintain same amount of employees while processing 0% more orders within
sx months,
Deliverables:
+ Customer satisfaction report
+ Cross-docking practices performed at warehouse.
Project risk:
+ Shipping carers have lite flexibly, and it might be hard to make
‘adjustments to our curentshinping schedule,
Milestone review:
‘YHO sign contingent Implement Review customer
Sign project charer conact cross-docking ‘satisfacton YHO signs contact
an 38 si6 ons
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Key stakeholders Roles and Responsibilities
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‘Your Home Delivered
est Furniture ine
Project approval requirements:
‘Manufacturer approval for new product packing requirements,
Phil Acres | Project manager | Responsible for completing project
and staying witin budget
Matteo Gobeaux | Warehouse manager | Responsible fr signing
oon new processes and ensuring orders are fuiled while
Projects inthe works,
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‘Signature of project sponsor:
tone Sst
Norma Perry | Team member | Responsible fr documenting
‘cutent processes and recommending new processes,
‘Shana Macguie| Team member | Responsible or recommending
and documenting new cross-dock processes.
Date approved:
072019