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E-Bulletin 02-2023 PDF
E-Bulletin 02-2023 PDF
E-Bulletin 02-2023 PDF
Page 1 of 19
Page 2 of 19
Initial Charges – New Landline/DSL/Bharat Fiber Connections
Installation Charges
* Currently Installation Charges are waived off under “INDIVIDUAL ACCOUNT TYPE” on promotional basis
till 31.03.2023
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B. Bharat Fibre/Bharat AirFibre Plans (Except Fibre Basic NEO)
C. Bharat Fibre Plans-PAN India (Committed Payment Option with Free Bundled ONT)
Rs.599 to Rs.849 Half Yearly Payment Option 06 Months Single Band Wi-Fi ONT
Rs.999 & Above Half Yearly Payment Option 06 Months Dual Band Wi-Fi ONT
Rs.599 & Above Annual Payment Option 12 Months Dual Band Wi-Fi ONT
Wi-Fi ONT shall be supplied directly to customer by FTTH Partner without additional cost and at the
time of disconnection, ONT will be sole property of BSNL.
Customer has to make advance payment through advance payment link SMS received on
registered mobile number
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Security Deposit
Broadband Combo Plans with FMC > Rs.500 One Month FMC# One Month FMC#
Security Deposit shall be collected in 5 Installments for FTTH Plans having FMC up to Rs. 500 for Rural
Connections only (Valid till 31.12.2023)
Landline Deposit will be carried forwarded and adjusted in billing system for the Bharat Fiber Service
Static IP Charges
One @ Rs. 1800 per annum BB Plans with FMC Rs. 1500 and above but less than Rs. 2799
One @ Rs. 2000 per annum BB Plans with FMC Rs. 999 and above but less than Rs. 1500
One IPv6@ Rs. 2500 per annum BB Plans with FMC Rs. 599 and above but less than Rs. 999
Page 5 of 19
ONT Charges – Bharat Fiber Connections (FTTH)
* Security Deposit: A Refundable Security Deposit is to be taken for the ONT Type A or Type B which is to be
refunded on return of the ONT in working condition.
Modem Charges
Rs. 625
Replacement
(New Clip Instrument) Free of Cost : Landline/Combo Customers who have paid last six months bill
with total amount of Rs.3600 or above & having Landline for last three years
Page 6 of 19
External Shifting & Name Transfer
For shifting of standalone connections i.e. for landline and broadband, shifting charges will be applicable
separately for landline and broadband.
Level-1 15,000
Level-2 10,000
Level-3 3,000
Fancy 999
Particular
Fixed Cellular Fixed Cellular
(except 10 digit numbers) (10 digit numbers) (except 10 digit numbers) (10 digit numbers)
Page 7 of 19
Clarification for Unlimited Free Calling
Level 1 Calls are not included in “24 Hrs. Unlimited Free Calling”
Central Government/State Government/PSU Existing & New Customers 10 % Discount on FMC Only
Up to 20 Connections Nil
Additional 10% discount per connection over and above bulk connection discount, if Township/Society
authority allows to use already available Internal Fibre wiring for BSNL’s services
C. One Free Fibre Broadband connection having “Fibre Basic Plus”@ Rs. 599 plan in
the office of such RWAs President/Secretary.
Page 8 of 19
Bharat Fiber (FTTH) Broadband Plans
Unlimited Bharat Fiber Broadband Combo Plans Bundled with OTT Subscription
Fibre Basic Upto 60 Mbps till 3300 GB, Unlimited One IPv6@ Rs.2500
666
Plus OTT Upto 4 Mbps beyond (Any N/W) p.a. additional
Upto 100 Mbps till 1000 GB, Unlimited One IPv6@ Rs.2500
Fibre Value OTT 799
Upto 5 Mbps beyond (Any N/W) p.a. additional
Super Star Upto 150 Mbps till 2000 GB, Unlimited One @ Rs.2000
999
Premium Plus Upto 10 Mbps beyond (Any N/W) p.a. additional
Fibre Premium Upto 200 Mbps till 3300 GB, Unlimited One @ Rs.2000
1499
Plus OTT Upto 15 Mbps beyond (Any N/W) p.a. additional
Fibre Silver Plus Upto 300 Mbps till 5000 GB, Unlimited
2799 One Free
OTT Upto 30 Mbps beyond (Any N/W)
All Above FTTH Plans (Except Fibre Value OTT) Fibre Value OTT Fibre Basic Plus OTT
* Fibre Silver Plus OTT & Fibre Ruby OTT plans are launched on promotional basis for 90 days from
07.11.2022 to 04.02.2023
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Unlimited Bharat Fiber Broadband Combo Plans
Fibre 3300GB CS374 5399 Upto 50 Mbps till 3300 GB, Unlimited
NA
Annual Plan# (Non-Refundable) Upto 4 Mbps beyond (Any N/W)
Upto 100 Mbps till 3300 GB, Unlimited One IPv6@ Rs.2500
Fibre Values Plus 849
Upto 10 Mbps beyond (Any N/W) p.a. additional
* Fibre Entry Plan is applicable in AHD/NDD/SRT/VDA OAs only on promotional basis w.e.f 27.01.2023 to 26.04.2023
@ Half Yearly Committed Chagres@Rs.1999 (Valid till 11.04.2023) and Applicable to Individual Category Customers only
in Rural Areas
** After six months, existing customers under “Fibre Basic NEO” plan shall be migrated to “Fibre Basic” plan
# Fibre 3300GB CS374 Annual Plan is launched on promotional basis w.e.f. 24.11.2022 to 21.02.2023 and no other discount
except waiver off installation charges will be applicable.
Upto 100 Mbps till 3300 GB, Unlimited One IPv6@ Rs.2500
Fibre Government 799
Upto 4 Mbps beyond (Any N/W) p.a. additional
Page 10 of 19
Bharat AirFibre Broadband Plans
Bharat Fibre/Bharat AirFibre Broadband Plans for BSNL PDO in Rural Areas only
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DSL Broadband Plans
BBG ULD 545 CS306 545 Upto 8 Mbps till 60 GB, Upto 1 Mbps beyond NA
One @ Rs.2000
BBG ULD 1275 CS270 1275 Upto 10 Mbps till 300 GB, Upto 2 Mbps beyond
p.a. additional
Free Calls/Call Charges (Rs.): As per existing Landline Plan in All Above Plans
Page 12 of 19
Landline Plans
Landline Plans
Additional Unlimited Free Calls to Any Network in India between 10.30 PM to 6.00 AM and 24 Hrs. on
All Sundays in Super Value BSNL CUL Plan
* Applicable to Individual Residential Customers only
Charges
Plan Name
4 Months Annual
Customer can choose a landline indicator of his choice (except landline vanity indicator) & all
incoming call coming to this landline number shall be automatically forwarded to any one BSNL/
other network’s number of subscriber choice.
Applicability
1. Voluntary Closure and DNP Customers for three months or more
2. Existing landline customers on shifting of residence in TNF area.
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Safe Custody
Monthly : Rs.99
Landline + Broadband (Copper) / Bharat Fibre /
Half Yearly : Rs.499
Bharat Air Fibre Connection
Yearly : Rs.799
The Minimum Safe Custody period shall be 1 months. However, subscribers can restore their
connection(s) anytime even within one month.
All the Voice connections under Fibre shall be treated as Combo during Safe Custody.
Fixed Landline Customers can choose One/Two/Three additional number of His Family/Friends of Any
Network and may be allowed Unlimited Calling to that no. by paying Rs.21/Rs.39/Rs.49 per month.
Promotional Scheme
BSNL is offering discount of Rs.200 per month for First Six Months to All Existing Customers who
convert their Landline/Broadband (Copper) to FTTH Connection across Any Plan (Except “Fibre
3300GB CS374 Annual Plan”)
This Scheme is applicable to Monthly Plan Customers only.
This Scheme is not applicable for Government Category Connections
This scheme is launched on promotional basis till 06.03.2023
Page 14 of 19
Internet Telephony Service “WINGS”
Particulars Description
Free Calls 1800 Minutes per Month except Some Special Service and IN Calls
Call Charges
(within India)
Beyond Free Calls 30 Paisa/Minute
Students (Studying) with Valid ID Card Rs.1099 + GST with 20% Rebate
ISPs Rs. 49 per month per connection to offer Voice along with Broadband
WINGS - International Roaming Packages for Unlimited Calls (India Calling only)
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OTT Activation/Deactivation Procedure
Activation Procedure
Visit https://cinemaplus.bsnl.in/liveyuppott/
Click on “Get Started”
Enter BSNL Landline Number with STD Code, Select State, Registered Email id (available in CA of
CRM), First Name, Last Name as per CRM and Code Displayed. Click on Submit
Enter OTP received on Registered Mobile Number (available in CA of CRM) and Click on Submit.
Once OTP verification is Successful, User’s Subscription shall be activated.
Now download apps in mobile or visit websites for Hotstar, Lionsgate Play, ShemarooMe, Hungama
Music and Hungama Play SVOD, SonyLIV Premium, ZEE5 Premium, VooT Select and YuppTV
Scope activation and Sign In/Login In using Registered Mobile Number available in CA of CRM.
Deactivation Procedure
Visit https://cinemaplus.bsnl.in/liveyuppott/
Click on “Manage”
Enter BSNL Landline Number, Select State and Enter Code Displayed. Click on submit
Enter OTP received on Registered Mobile number and Click on Submit
The Subscription details shall be displayed and Click on “DEACTIVATE”
The Subscription will be deactivated immediately.
Download Apps in Mobile or Visit Websites for Disney+ Hotstar Super, Lionsgate LLP, ShemarooMe,
Hungama Music and Hungama Play SVOD, SonyLIV Premium, ZEE5 Premium, VooT Select and
YuppTV Scope Activation
Sign In/Log In using Registered Mobile number available in CA of CRM.
Note:
For Lions Gate use 91 before Mobile number.
Mobile Number and Email ID of the Customers must be same in CA and BA of CRM to activate above
OTTs.
OTTs will be activated through Registered Mobile number /Email ID available in CA/BA of CRM at
the time of Broadband Plan Activation and no change shall be allowed.
If Subscription Charges is coming in Bill after deactivation of BSNL Cinemaplus Pack, Please Raise a
Docket in HPSM and Refund shall be issued in consultation with AO (TR) after due verification.
Page 16 of 19
Action to be taken for issue related to OTT Activation
Lionsgate LLP, ShemarooMe, Hungama Music & Hungama Play SVOD, SonyLIV
Premium, Zee5 Premium, VooT Select and YuppTV Scope
Step Procedure
4 Customer should pay the amount then only further processing will be done
5 After CA/BA and order is generated, CLARITY team will send these orders to FMS
6 FMS now modified order module to capture ONT Serial Number and ONT MAC ID separately
7 TIPs should be careful in entering MAC ID properly because it is the deciding factor for incentive
8 While closing the order UC link will be sent to the customer RMN
9 If UC link is not received by the customer then it also can be generated separately by clicking Send UC Link option
11 After activation of the customer Franchisee has to test the phone number in TEEVRA*
14 Once UC is verified, FMS will check all the conditions mentioned & then if eligible, incentive is paid to the wallet of the franchisee
15 Franchisee should have a dealer id and also should have mapped the dealer id with ERP CUSTOMER CODE
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Advance Higher Payment Option Charges (Rs.)
Page 18 of 19
B. Landline/DSL/FTTH Broadband
C. Bharat Fibre Plans – PAN India (Committed Payment Option with Free Bundled ONT)
Plan Name FMC (Rs.) Half Yearly (FMC*6)=6 Months Annual (FMC*12)=12 Months
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