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An Evaluation of Calendar Based Preventive Maintenance System Versus Usage Based Preventive Maintenance System
An Evaluation of Calendar Based Preventive Maintenance System Versus Usage Based Preventive Maintenance System
An Evaluation of Calendar Based Preventive Maintenance System Versus Usage Based Preventive Maintenance System
Lehigh University
Lehigh Preserve
Theses and Dissertations
1-1-1977
Recommended Citation
Cichelli, James A., "An evaluation of calendar based preventive maintenance system versus usage based preventive maintenance
system." (1977). Theses and Dissertations. Paper 2098.
This Thesis is brought to you for free and open access by Lehigh Preserve. It has been accepted for inclusion in Theses and Dissertations by an
authorized administrator of Lehigh Preserve. For more information, please contact preserve@lehigh.edu.
AN EVALUATION OF CALENDAR
by
James A. Cichelli
A Thesis
of Lehigh University
Master of Science
in Industrial Engineering
Lehigh University
1977
ProQuest Number: EP76371
In the unlikely event that the author did not send a complete manuscript
and there are missing pages, these will be noted. Also, if material had to be removed,
a note will indicate the deletion.
uest
ProQuest EP76371
Published by ProQuest LLC (2015). Copyright of the Dissertation is held by the Author.
ProQuest LLC.
789 East Eisenhower Parkway
P.O. Box 1346
Ann Arbor, Ml 48106-1346
CERTIFICATE OF APPROVAL
7 Datfe
Chairman of department
ii
ACKNOWLEDGEMENTS
ary advisor.
Gail, for her patience and support through the many hours work re-
iii
TABLE OF CONTENTS
Page
Acknowledgements iii
Abstract 1
I Background 3
II Problem Statement 13
Bibliography 97
Vita 99
xv
LIST OF FIGURES
Figure Page
Number Number
v
ABSTRACT
enance) scheme has been considered the best or least desirable. The
ber of weaknesses.
make valid judgement of the merits of one system over the other.
.6% gain in productivity when the equipment was monitored for the
gram.
CHAPTER I
BACKGROUND
complex forms have been applied in all types of industry and service
institutions. No one system has been considered the panacea for all
ment Information System". These systems handle not only the record
keeping and accounting but provide data that also assists in deci-
scheduling.
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A wide variety of maintenance costing and accounting systems
data terminals or card input for updating the host computer. The
timeliness of the input data affects the accuracy of the entire sys-
computer.
the process control computer cannot do this on its own. This type
tem already contains much of the data that is also fed back to the
control equipment.
10
With the continuous effort toward creating real time informa-
fined. The one fact agreed to is that maintenance costs are real.
11
are already available. The proposed system gives the added feature
or computers themselves.
12
CHAPTER II
PROBLEM STATEMENT
line the records and scheduling system by storing the data in compu-
records kept by the computer. The records input data into the
13
contained the completion data about the schedules the computer
scheduled work, backlog work and call-in work. Mr. Hildebrand's pre-
14
machine may be reviewed to determine if trends in repairs indicate
nates a work order number to each job assigned. It then waits some
prescribed time then lists a "back-log" for any job work order number
two factors. The first area of omission is the day to day produc-
the men who are scheduled to work on operating shifts and repair all
15
work schedules. These schedules are totally Ignorant of whether the
been in service during any, most, or all of the time since the last
that may have only been in service part of the time after the last
only had token service. This type of situation can easily occur in
the man doing the job may r\gt always work in the same area or section
available, he does not know that this machine has not had orders
and was out of service three-fourths of the time since work was
ened. Then, if orders are received and this same machine goes back
16
nothing is changed on the preventive maintenance schedule until the
next trend review period. The standard scheme cannot adjust to these
the system to record in the computer on a real time basis the actual
We are looking for the mechanism that can track the production
some form of the data are used to run the process. The problem is
to be aware that the data are there and to format it properly for
posed system not only performs the tedious data collection activity,
but also eliminates the step of manually preparing the data collected
17
themselves to this approach are the automated machine shop operating
is charged against the production shop and normally does not reflect
the work assignment for that shift. The practice in the past for
18
Work
Schedule w
t i
DNC Commands
FIGURE 2
19
Orfler
Information
COMMUNI-
DATA PROCESSING
I CATION
PROCESSOR
SYSTEM Production
Data
DISTRIBUTION
Process COMPUTER
Signals (May Contain Control
Function)
20
personnel on non-day shifts. These personnel are primarily concerned
with performing breakdown maintenance and small jobs that can be com-
major rebuild that if done on a day shift, could slow down the pro-
duction cycle.
acturing complex. The key elements for success are effective day to
day personnel activity measurement and day to day update on the usage
these needs also can incorporate record keeping and cost control data
21
dimension of real time to the reporting function at minimal costs.
areas that appear to have the most significant overall affect on the
22
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25
CHAPTER III
philosophy is desirable.
industry have little use for any preventive maintenance system that
and numerous other needed programs. Aside from filling out these
26
be achieved by making the new system a tool that the overburdened
The output reports of many of these systems are fine, but the -
may be the wrong level of supervision for this. The position must be
taken that output reports can be anything one may want, but to gen-
erate these reports let the data processing computer manipulate more
data than usual. The raw input from the shop could be in a less
Most of these line supervisors are promoted from the ranks of the
craft they are supervising. They are trained as craftsmen and not
time they must spend overseeing activities whereby they can best
essing computer does the non real time activity of record keeping,
27
The process control computer collects real time data related to
first.
line 1.
line 2.
28
12. Product line No. 2 storage and shipping equipment.
interaction. The need for the breakdown of the complex into these
ing easier. Using large area subsystems will on the whole reduce
the data processing update time for most products. However, some of
that during the data processing update phase certain flags cause a
system. Building the data base is the most tedious phase in the
right from the installation of the complex all the information would
29
Host Data Process
Processing Raw Control
Computer Material Computer No. 1
Handling
Process
Signals
Raw
Material Process Contro
Process Preparaticln Computer No.2
Control
Computer No,
Production
T
Process ^Control and Manuf- Process
Signals acturing Control Signals
Equipment
Product Flow 1
Product Product
Line No. ll Product Line No. 2
Handling Mfg. Stages Handling
l_f
Storage
Storage
and and
Inventory Inventory
Secondary
rocess Shipping
1NO. 1
FIGURE 5
30
being used had been well kept up or else had been totally non-
existent.
What's needed is one universal input format sheet for use by both
ITEM RECORD
2. Device No.
3. Mechanical PM hours.*
6. Control PM hours.*
7. Motor PM hours.*
8. Location on grid. \
9. Description of item.
4
10. Function of item.
i
i
31
11. Check list Nos. - electrical and mechanical,
(related to each item 3 through 7)
service is to be performed.
the first two numbers of the Item Record, Area Subsystem No. and
Device No.. Each field will be assigned the same definition for all
items. Therefore, the input format document need only contain the
data base may in the final analysis require more vigorous programming
system from the user standpoint. The analyst and programming costs
32
user's time on a daily basis.
areas that are pertinent to the objectives of this thesis. The only
risons.
the primary purpose of this thesis does not require detailing every
ters.
33
2. Device Number
34
9. Description
etc.
10. Function
35
13. Hydraulic Fluid Number (Continued)
defined here.
36
18. Control Scheme Drawing Numbers
schedule for any given week.) Using the production schedule and
37
stored data describing which area subsystems are to be operated for
The data from the process that is required to support this system
times between events in the process. When the fixed times are
it asks for an input delay reason code from the shift supervisor
summarized at the end of a shift and sent to the host data process-
ing computer for report generation or use as data for systems such
as this one. In the prototype system there are three process con-
38
system, passing pertinent information about a product from one compu-
ready the documents for a new week. A set of documents will be gen-
39
operating hours added since the Work Feedback
equipment to be idled.
40
7. The host computer will produce Exception Report
normal procedures.
three reports and a deck of Work Feedback Cards for the next week.
They can now plan their work assignments for all shifts for the next
week. Since the projection of the production schedule may not remain
41
WEEKLY PM WORK SCHEDULE
FIGURE 6
Maintenance Weekly PM
Schedule Format
42
EXCEPTION REPORT NUMBER 1
REPORT DATE
FIGURE 7
43
EXCEPTION REPORT NUMBER 2
REPORT DATE
FIGURE 8
44
It is expected that personnel on all shifts participate in
It is obvious that the two reports and the Work Feedback Cards
generated the last time a change was made on the content of a docu-
ment.
by the area subsystem number and device number are retained by the
the work list for each week, he provides the proper checklists for
enance office on file and are not output from data storage unless
45
updated by the maintenance department. The flexibility of this sys-
the complete set of data about each device in the system. This
system.
Many references have been made to the Work Feedback Card with-
out detailing its format and content. The object of this card is to
46
feedback input codes to update the maintenance system. The content
performed the proper codes are marked on the cards and they are
the computer center the written code is properly punched on the card.
The cards are then retained until the update sequence is executed
and the next week's cards and reports are generated. The new cards
ally until the old one is returned, coded or destroyed. The computer
after a card has been issued for inspection servicing. When that
card is returned only the hours indicated on the card when it was
the system retains the hours put on any piece of equipment even in the
interval between the time a Work Feedback Card is issued for service
and the time the card is read back into the system.
Since the work schedule runs from Sunday to Saturday, and the
obvious that some of the feedback cards for the jobs scheduled on
the Exception Report No. 1. This will serve as not only a check of
47
the systems accuracy but also a reminder for completion to the maint-
lost since the update procedure subtracts only the accumulated hours
overlap of hours between the time the Work Feedback Card is issued
and when the work is completed. This means for example, Device A
for which a Work Feedback Card was issued in week one with 2,000
before the required work is performed. The net results is that when
the update is made 232 of accumulated hours toward the next inspec-
not retain the daily applied hours so that when the system is updated
the hours up to the completion date are deducted from the accumulated
feature after the Work Feedback Card is issued but, the extra work
The previous example was the worse case where Device A ran
twenty-four hours a day for nine days and sixteen hours on the 10th
day. Whereupon the scheduled down time occurred and Device A was
justified. This is true since 240 hours only represents ten days of
48
continuous operation. In industry, once a piece of equipment is
1. Area number.
2. Device number.
lubrication.
4. Date issued.
9. Checklist number.
Item Record list. Only the service code and repair code remain un-
49
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50
carry the same Device Number. When the Work Feedback Card is
of work is performed.
four Repair Codes. If less than four describes the work performed,
fulfill the needs of the maintenance supervisor. These are the New
tice, the supervisor fills out a coding sheet with all the fields
three additional inputs are seldom used after the system is in opera-
tion, and most of the interaction will occur with the Work Feedback
Card as the input medium. The document request causes the computer
end, the system presented here gives the maintenance supervisor the
following advantages:
of equipment.
51
3. An effective preventive maintenance system that
week basis.
to any planned work and unexpected service calls. The system des-
cribed in this thesis simply makes use of data already produced by the
r
product line, collected by the process control computer and trans-
52
are automatically recorded by the process control computer. The de-
preventive maintenance system can be time studied and the total time
standard time for job completion of each job is listed for each
(NOTE: this is only the second piece of paper required for the
53
entire feedback system.) This card contains shift, date, Device
with the Work Feedback Cards for that shift. It acts as a catch all
tool for the undefined jobs that always seem to occur. Its format
The host computer now has the complete set of data required to
a given week. As stated earlier, the Work Feedback Cards and now
the Additional Work Assignment Card are only run once a week. The
Additional Work Assignment file is updated for use with the produc-
function.
and Additional Work Assignment Cards, all the data necessary for
delays. Work Assigned to the sum of the Work Feedback Cards assigned
and Additional Work Assignment Cards. The data requirements for the
computer are now completed. The data processing computer can now
report the daily shift productivity for the previous week. This is
54
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55
achieved by examining the Work Feedback Card Assignment and Comple-
tion dates and turns. The delays for each shift with time started
and time completed and the Additional Work Assignment Card with
dates and turns for issuance and completion, form the data for the
supervisor. The final report gives the supervisor by date and turn
Assigned and the Work Achieved. The maintenance supervisor can now
problems are most frequent, which men best perform certain jobs,
which men minimize delay time, and many other useful points.
further use correlating these data with the other available data.
supervisor.
56
Now a method must be found to investigate and compare the performance
between the more conventional Calendar Bases System and the Usage
be made to compare whether the new system works better than the pre-
Based and the Usage Based System and the results compared.
ing the work productivity on a shift by shift basis for the mainten-
ance personnel.
57
CHAPTER IV
Thej data generated by the simulation also must provide a basis for
For the model it must be assumed that the data collection sys-
tem using process control computers does function. For the simulation
model both the data collection system and the data processing system
58
operations are scheduled requiring the operations of groups of
calls.
b. Number of breakdowns.
d. Number of PM calls.
59
e. Total operating hours.
f. Number of delays.
2. For System
filled with a single starting event for each device in the system.
The model then continues on its own, scheduling events as the condi-
or group operated. The groups can be any size evenly divided into
event for that device. The Start Operation event schedules an End
Operation event, and the End Operation event schedules the next Start
Operation event for Device (X). This also occurs for the Start PM
event and the End PM event and the Start Breakdown event and End
Breakdown event.
60
The events themselves have an operating priority. The objective
had begun on Device (X), the End PM event must occur before operation
of Device (X) may begin. In this case the End PM event is triggered
before the Start Operation event can occur. Thus the End Breakdown
event must occur and the delay time recorded. If a Start Breakdown
event occurs and the device was previously started into operation,
Breakdown event occurs. After this event the Start Operation event
event.
shop performance record. For this reason, the data generated have no
61
of maintenance systems use the same distributions the data and
information derived from the data can be used for conclusive eval-
uation.
for future completion. There are more than enough data for compari-
son employing the individual operation mode for the Type I - Calendar
sure there is a breakdown in the event file for each device. This
( would ever occur after an avoided breakdown was removed from the
works, breakdowns will occur. "Fileck" does the search and when
other arrays that are used as reference data in the model. This
r' ■
62
There are also some basic philosophical differences in the
manpower. In the Type I system, PM men are only available on the day
shift and in Type II, PM men are available on all shifts. Therefore,
ized with three men and Type II is initialized with one man. This
works out to a total of 21 man shifts per week in each mode. In the
Type I system, PM events are scheduled for day shift only. The Type
over another. This factor for the model is the Total Equipment Delay
to failure occurrences.
The model uses the basic premise that PM servicemen are availa-
ble for breakdown work when regular service people are busy on other
63
Productivity can further be compared by evaluating the para-
meters such
sup as maximum number of repair calls in the queue because
These are all valid factors since the number of PM manhours worked
To collect data for final comparison, eight runs were made for
each mode of the model. The variables that were changed from run
to run were the number of repair service people and the number of
PM service people. The model run time was 10,200 hours in all cases.
determine at what point the number of manhours put into the system
This will also show any limits on the PM program with respect to
The sixteen runs for data collection include eight runs of each
which are run with each system providing eight sets of parallel data
to be compared.
included four repair servicemen and three PM men, six repair service-
men and three PM men, eight repair servicemen and three PM men, ten
64
repair servicemen and three PM men, four repair servicemen and six
PM men, six repair servicemen and six PM men, eight repair service-
men and six PM men, and ten repair servicemen and six PM men,
respectively. The corresponding Runs for One through Eight for sys-
and one PM man, six repair servicemen and one PM man, eight repair
servicemen and one PM man, ten repair servicemen and one PM man,
four repair servicemen and two PM men, six repair servicemen and
two PM men, eight repair servicemen and two PM men, and ten repair
these runs provided the basis for concluding the results of this
investigation.
65
CHAPTER V
The model was run to simulate 10,200 hours or 425 days using
tion. The data clearly indicates there are gains in all areas where
calculated for the two systems. The key to the column numbers
Operating Hours.
Manhours.
Because of PM.
In Repair Queue.
Repair Queue.
66
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67
The most significant difference between the two systems is
This value for Type II is almost 2.5 times greater than Type I.
There are several reasons that account for this. In the Type I
system PM occurs on day shift only and if the device was operating
when scheduled for PM, the work could not be performed. The work
had to be rescheduled until the unit was operating and it was also
day shift. Since the Type II system has PM men in all shifts, the
rescheduled because the device was operating at the time the PM was
due. The most significant factor about this variable is for system
the next PM cycle before they were serviced. The Type II system
were serviced soon after the End Operation event occurred. The
68
operating hours triggered the event.
Variables Six, Seven and Eight deal with the repair queue.
The only outstanding fact evidenced here shows the total number in
the queue over the entire run was significantly less in the Type II
system when the number of servicemen was less than eight. The
reason for this is that the PM man was available on all shifts to
low.
by the summation of Total Operating Hours and Delay Hours in the eight
percent gain in productive hours. These gains are derived from the
data could be used in the model. The fact that identical scheduling
69
information gained from Variables One and Two indicates that as a
equipment failures.
gains for the entire plant or shop. This should result in profita-
70
CHAPTER VI
get a real test situation started. Only actual data can truly
overall system. These areas include not only the completion group
s tudy.
vides an excellent spring board for the future study of the areas
mentioned.
71
APPENDIX I
SIMULATION MODEL
72
SUBROUTINE
START OPERATION
Collect Service
Is Device (X) Statistics On
Used In Group Oper Device (X)
ation Set Flag For Device
(X) Busy For Oper.
No
No Yes No
Is Device PM Flag
Is Device (X) Set From End PM
Undergoing PM Event For Type II
System
No
73
SUBROUTINE
START OPERATION
Yes Yes
Is This The
Device In The Group i jqQ
That Is Out Of
Service
Yes
0
74
SUBROUTINE
START OPERATION
Call Start
Operation Events
For All Devices
In The Group
Call End PM
Event For Device
(X)
0
75
SUBROUTINE
START OPERATION
NO
Schedule Next
Start PM Event
For Device (X)
Collect Statistics
On Time Between
PM Event
Set.PM Operating
Hours Equal To
Zero For Device (X)
Reset Flags To
Trigger Next PM
Event For Device
(X)
0
76
SUBROUTINE
END OPERATION
NO
Is The End
Simulation Flag Call End Operation
Set Event For All
Other Devices
In The Group
NO
77
SUBROUTINE
END OPERATION
<D
Reset Start Delay
RETURN Flag
78
SUBROUTINE
START BREAKDOWN
Collect Statistics
On Number Of
Failures While In
Operation For Device
(X)
NO
Set Flag
Is Maintenance IBWOF (X) = 1
Man Available
YES
Set Maintenance
Man Busy Flag
Is From Queue
Equal to 1
79
SUBROUTINE
START BREAKDOWN
Schedule Next
Is Number In End Breakdown
Queue Equal To For Device (X)
Zero
Is Device (X)
Group Operated
Set Device (X)
Out Of Service
YES
Store Time To
© Set Group Out
Of Service Flag
Calculate Delay Via Device (X)
In End Breakdown
Store Time To
Collect Statistics Calculate Group
On Number Of Delay Time
Breakdowns Device
(X)
JL
Collect Time
Related Statistics RETURN
On Service
80
SUBROUTINE
START BREAKDOWN
© Collect Statistics
On Number In
Is Flag For Break- \ YES Queue
down While Operating\ /" N
Positive For 1—( 5 J
Device (X) / ^—'
NO Reduce Number In
Queue By One
Store Time And
File Breakdown
In Queue
Remove Item In
Queue With Longest
Waiting Time
Collect Statistics
On Waiting Time
81
SUBROUTINE
START BREAKDOWN
Set Up Attributes
For Original
Start Breakdown
Event
Set Flags To
Bypass Queue In
End Breakdown
IBYQUE = 1
82
SUBROUTINE
START BREAKDOWN
Q
Is This Type I
TYPE I Is From Queue
Or Type II
System Flag Equal To One
TYPE II
Is PM Man
Available
YES
Is The Time Of The
Set PM Man Event Equal To Day
Busy Flag Shift Hours
NO
Collect Statistics
On Number Of Is From Queue
Times PM Man Used Flag Equal To 1
For Breakdown
©
83
SUBROUTINE
START BREAKDOWN
©
Collect Statistics
On The Number Of
Store Time And
Times PM Man Used
Set Device (X)
For Breakdown
Out Of Service
Add 1 To Number
© Set PM Man Busy
For Breakdown Work
In Queue And Store
Event In Queue
NO
Is PM Man Available
©
84
SUBROUTINE
START BREAKDOWN
£
Collect Statistics
On Number Of Times
1
Is Breakdown While
Operating Failure
No PM Man Available Flag Positive
For Breakdown Work
NO
NO
Add One To
Number In Queue
85
SUBROUTINE
END BREAKDOWN
Is Emergency Service
START Flag Set To One [_[ ^Q
NO
YES
NO
Is Bypass Flag \ N0
Set To One
YES
©
86
SUBROUTINE
END BREAKDOWN
Reschedule Current
Is End Simulation
YES Event For Attrib(l)
Flag Equal To One
+ 2 To 10 Time
Units
NO
Reset Emergency
Service Flag To
Zero
Is This Type I Or
Type II System
TYPE II RETURN
-«
NO
©
87
SUBROUTINE
END BREAKDOWN
Collect Statistics
On PM Man Status
On Breakdown Work
Collect Statistics
On Repair Man Status
And Add One To Avail'
able Serviceman Pool
If SUP flat Is Zero Reset Flag For PM
Man Busy To Zero
Calculate Breakdown
Time For Device (X)
Y
,ur\
Did Breakdown Occur 3L
On Day Shift
Reset Flag For
Device (X) Out Of
Service To Zero
88
SUBROUTINE
END BREAKDOWN
Calculate Delay
Time For Group
Is This Device A
Group Operated
Device
YES
Reset Start Group
Delay Flag
Is Flag Set
Indicating This
Device Caused The
Group To Be Out Of
Service
NO
NO
6
89
SUBROUTINE
END BREAKDOWN
Is By Que Flag
Set To One
Is The Number Of NO
Repairs In The Que
Equal To Zero Call Subroutine
Start Breakdown
YES
&
90
SUBROUTINE
START PM
Is PM Man
Available
START
Is Device (X)
Busy For Operation
YES
Collect Statistics
On Number Of Times
Device (X) Was Busy
TYPE II
91
SUBROUTINE
START PM
, (
\
Collect Statistics
On PM Man Busy
Set PM Man Busy
RETURN Flag
Cancel Next
Scheduled Breakdown
For Device (X)
50% Of The Time
Collect Statistics
On Number Of Times
No PM Man Available Set Flag If Break-
For Service down Avoided
Reschedule PM For
TNOW Plus One Hour
Is Flag Set For
Breakdown Avoided
YES
92
SUBROUTINE
START PM
Collect Statistics
On Number Of Break-
downs Avoided For
Device (X)
<D
Collect Statistics
On Number Of PM
Calls For Device (X)
0
93
SUBROUTINE
END PM
START
<D
Reset PM Man Busy
Flag Only If Flag
For PM Man On Break-
down Work Is Not
Is This Type I \TYPE I
Or Type II System
-Sfi£
TYPE II
RETURN
Set Schedule PM
Flag For Device
(X)
Schedule Next
Collect Statistics Start PM Event
On PM Man Status During Day Shift
Only
94
SUBROUTINE
END PM
Collect Statistics
On PM Man Busy
95
SUBROUTINE
END SIMULATION
Collect Final
Call All End Statistics
Breakdown Events MSTOP - 1
NORPT = 0
Reset Ends
Call All Start Flag Equal To Zero
Operation Events
RETURN
96
BIBLIOGRAPHY
Books
Mundel, Motion and Time Study Principles and Practices, Prentice Hall,
Incorporated, Englewood Cliffs, New Jersey, 1970.
Pritsker and Kiviat, Simulation With Gasp II, Prentice Hall, Incorpor-
ated, Englewood Cliffs, New Jersey, 1969.
97
BIBLIOGRAPHY
Articles
98
VITA
PERSONAL HISTORY
EDUCATIONAL BACKGROUND
Villanova University
B.E.E. College of Engineering - 1966 1962 - 1966
Lehigh University
M.S. in Industrial Engineering - 1977 1971 - 1977
PROFESSIONAL EXPERIENCE
99