Anjum Afroz Ritti

Experienced individual with multi-tasking and research skills. Looking to utilize 8 months of experience developing and
implementing call center policies and excellent customer service to improve customer satisfaction.

01775-800475

House-3/3/1, Bash Bari, Mohammadpur-1207, Dhaka, Mohammadpur LinkedIn:https://

WORK EXPERIENCE SKILLS

Sales and Marketing Executive Internet Browsing E-mailing
SHE-ANCH Engineering Ltd.
05/2022 - Present, Nabodoy Housing,Mohammadpur-Dhaka MS Excel

Achievements/Tasks MS Power Point MS Word

Contact potential or existing clients to inform them about the
product. Google Sheets

Maintain after sales formalities including deed of agreement.

Corporate sales planning and implementation.
Approximately 100 inbound and outbound calls in a friendly and
courteous manner.
SOFT SKILLS
• Interpersonal skills and open mindedness
Digital Marketer
Mi-Tech Ltd. • Collaboration and teamwork.
03/2022 - 05/2022, Road no: 02/Mohammadia Housing
• Time Management, patience and self-awareness.
Society,Mohammadpur
Achievements/Tasks • Social media management and communication.
Informs Clients by explaining procedures answering questions on
over the phone calls and messaging. • Research and analytical skills.
Providing information to customers regarding Boosting and
Promoting Facebook and Instagram pages. • Maintaining product knowledge.

• Artistic skills
Tele Sales Executive
IGL Web Ltd • Adaptability and accountability.
01/2022 - 02/2022, Road:9/Dhanmondi-Dhaka
Achievements/Tasks
Building and nurturing relationship with customers.
CERTIFICATES
Contacting customers focusing on their needs regarding IT products
and Software like Inventory Softwares,Data collecting,Hospital English a2z(3in1) course (03/2021 - 09/2021)
Management System.
Listening ,answering and asking customers needs to generate
products Like CCTV Camera ,Water filter, TV , Monitor,Bulk SMS
service, Boosting and Promoting ORGANIZATIONS
English a2z

LANGUAGES
Arts
EDUCATION • English
Native or Bilingual Proficiency
Bachelor of Arts(B.A) Secondary School
Kumudini Govt. College Certificate(SSC)
2016 - 2022, CGPA:2.75 Subil High School
Courses 2012 - 2014,
INTERESTS
English Literature Courses Watching Movie
Travelling
Science
Higher Secondary Certificate(HSC) Reading
Kumudini Govt. College
2014 - 2016, GPA:4.00
Courses
• Bangla
Native or Bilingual Proficiency

Sports