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0KG6448TFmChuuOPFxZQw Activity-Template - Email-Coalition
0KG6448TFmChuuOPFxZQw Activity-Template - Email-Coalition
From: Peta
To: Seydou, Restaurant Technology Consultant
Subj: Program Expansion Concerns
As stated in our last meeting, I am still concerned about expanding the rollout past the bar
sections of our restaurants. Omar has requested that we expand the rollout to include all
dining sections in the Downtown & North locations, but I’m afraid this would be out of scope
from our original intention. In my experience handling projects like this, an incremental
approach affords a more limited risk and allows staff to problem solve with more limited
consequences. As you said in our meeting, a gradual scale-up of kitchen operations will be
better equipped to meet the demands of our customers.
At the end of the day, customer satisfaction drives our revenue. I believe you and I share a
similar concern that an expansive rollout will have consequences that will negatively impact
our customer satisfaction. Would you feel comfortable sharing a list of your biggest rollout
expansion concerns with me, so that I may meet with Omar & Deanna to discuss them
further?
Moving forward, I’d like to be able to come to a consensus with our team and ensure buy-in
from both Omar and Deanna that a gradual approach will yield the best results for long-term
revenue growth. I am hoping that by showing a united front, we would be more convincing to
Omar & Deanna to share this mindset.
Thanks
Peta
Project Manager
Email #2
From: Peta
To:
Subj: [Subject line]
[Body]
[Conclusion]
[Email closing]