FINAL EXAM - Attempt Review HMS PDF

24/01/2022, 12:48 FINAL EXAM: Attempt review
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Started on Saturday, 22 January 2022, 8:30 AM

State Finished
Completed on Saturday, 22 January 2022, 10:04 AM
Time taken 1 hour 33 mins
Grade Not yet graded
Question 1
Correct Mark 1.00 out of 1.00
Good time management involves
a. Prioritizing what needs to be done
b. Planning
c. Staying focused on the task
d. Avoiding distractions
e. All of the other options


Your answer is correct.
The correct answer is:

All of the other options
Question 2
A CV should not include
a. Salary expectations 
b. Work experience
c. Qualifications
d. Contact information

Salary expectations
https://aust.mrooms.net/mod/quiz/review.php?attempt=359352&cmid=165600&showall=1 1/40
Question 3
When an effective leader communicates with their team, they should
a. Verify the team understands what has been communicated and listens to
their concerns

b. Discipline team members who have not followed directions.
c. Choose a team member he or she likes and agrees with everything they say
d. Intimidate the team with his or her power

Verify the team understands what has been communicated and listens to
their concerns
Question 4
In the “REAL” framework of problem solving, which acronym explains that

a solution should
be applicable not only in theory but also in practice?
a. Acceptable
b. Logical
c. Effective
d. Realistic 

Realistic
Question 5
Incorrect Mark 0.00 out of 1.00
An agenda is not crucial to meeting
Select one:
True 
False
The correct answer is 'False'.
Question 6
Good time management skills are only important in a professional work

setting
Select one:
True
False 
Question 7
Leaders may discuss the issues with others before making decisions on
their own
Select one:
True 
False
The correct answer is 'True'.
Question 8
In highly motivated groups, it is not a good idea to have a directive

leader
Select one:
True
False 
Question 9
“Suppose your boss asks you to present a new product to a group of

sponsors, how would
you plan for the meeting?” is an example of a
a. Behavioral question
b. Informational question
c. Job-related question
d. Situational question


Situational question
Question 10
When writing a CV, you should do all of the following except:
a. Being accurate
b. Using action words to describe previous experience
c. Being concise
d. Including age, nationality and marital status



Including age, nationality and marital status
Question 11
A team leader is responsible for overseeing a large project utilizing

additional staff
members to ensure that the project gets completed successfully
and on time. When one
person cannot do the job alone, the team leader must:
a. Decide to abandon the project.
b. Delegate tasks to staff members.


c. Delay the start of the project
d. Think about what to do all night.

Delegate tasks to staff members.
Question 12
“And to love life through labor is to be intimate with life’s inmost

secret” was stated by
Michael Dabaghi, Lebanese-American, famous cardiac
surgeon.
Select one:
True
False 
Question 13
LinkedIn is used for
a. All of the other options


b. Professional networking
c. Career building
d. Recruiting

Question 14
Not being on time, not being respectful, and not being honest will help
you keep a job
Select one:
True
False 
Question 15
___________ are less used for job advertisements than they used to be
a. Social Media platforms
b. Daily Newspapers

c. Job Fairs
d. Career Centers

Daily Newspapers
Question 16
Julia likes to participate in the discussions of her team as “just

another” member of the
group. Julia is an authoritarian leader
Select one:
True
False 
Question 17
You are leading a team to accomplish a task that is more difficult than
you expected. You
should
a. Give up in order to stop wasting valuable time
b. Listen to only those team members

who agree with your opinions
c. Maintain a positive attitude and encourage others to participate
d. Focus on one solution



Focus on one solution
Question 18
Personal appearance, although not directly related to job performance,

is really important
to most employers.
Select one:
True 
False
Question 19
Supervisors always prefer if you ask whether you can do something before
you do it
Select one:
True
False 
Question 20
The best leaders are always famous.
Select one:
True
False 
Question 21
Which of the following situations shows the greatest possible conflict

between work and
personal life?
a. A worker's cousin takes care of her children until she gets home from
work.
b. A worker's child phones her at work many times during the day.

c. A worker is asked to work overtime one or two nights a month.
d. A worker goes home during lunch hour to spend time with his sick mother

A worker's child phones her at work many times during the day.
Question 22
Complete Marked out of 5.00
You have been working as a waiter (waitress) in one of the very

well-known restaurants in
town. One day a customer came in to have a dinner. You
approached that customer to help
him in making his order. Being in a bad mood,
the customer treated you in an unethical
manner. How would you respond to that
situation?
First of all, I should do is to stay calm, smiling and providing the best expected customer, I will take his order and
through this process I may make the conversation longer a bity by explaining the composition of his orders and I may
advise him to try a special delicious plate in our restaurant. this will make him feel more comfortable and he may
forget to a couple of minutes the unwanted situation that led him to this bad mood . Moreover, I will ask the kitchen
not to be late for his order and when having his dinner I may ask him If he wants something and If everything is alright,
because the customer is always true .
Question 23
Promoting group cooperation means encouraging people to be opened to the

ideas of
others
Select one:
True 
False
Question 24
In order to stand out of the crowd on LinkedIn and other career sites,
you may add a
presentation video or an elevator pitch.
Select one:
True 
False
Question 25
The factors you should check for in a work habits inventory include
punctuality, adaptability
and quality of work
Select one:
True 
False
Question 26
You work as an accountant in a hospital and your working hours finish at

5:00 pm. They are
currently short of staff and have been asking for people to
work overtime hours to meet an
important end-of-month deadline. This weekend,
you want to really want to go out to the
beach with your friends. You should:
a. Plan another day to go out to the beach with your friends and work the
overtime hours 
b. Work your usual hours, and just try and be more efficient
c. Tell your employer that you are sick and can’t work this weekend
d. Assume someone else will do it and they’ll sort it out

Plan another day to go out to the beach with your friends and work the
overtime hours
Question 27
It is solely the boss’ job to make sure that an employee understands the
rules and
expectations.
Select one:
True
False 
Question 28
Job shadowing requires that you contact the workplace in advance and
make formal
arrangements about the certification you’ll get out of it.
Select one:
True
False 
Question 29
“Tell me about a time you assumed a leadership role” is an example of a:
a. Behavioral question

b. Situational question
d. Informational question

Behavioral question
Question 30
A positive body language is portrayed through all of the following

except:
a. Head nodding
b. Smiling genuinely
c. Maintaining eye contact
d. Leaning back 

Leaning back
Question 31
Typically, it’s best to negotiate your salary after you receive an offer
rather than during
earlier stages of the interview process.
Select one:
True 
False
Question 32
“Weekly meeting with CEP – Friday 1 pm” is not an example of a To-Do

list item
Select one:
True
False 
Question 33
To manage your time at work and make sure it does not interfere with
your personal life,
get work tasks done quickly, regardless of the quality of
work you do.
Select one:
True
False 
Question 34
A great leader can adapt to any situation. This portrays his/her
a. Creativity
b. Flexibility 
c. Self-confidence
d. Resourcefulness

Flexibility
Question 35
Ineffective communication skills include all of the following except
a. Not asking open-ended questions.
b. Promising to accomplish as much as you can handle


c. Talking instead of listening actively
d. Trying to dominate the conversation.

Promising to accomplish as much as you can handle
Question 36
When giving instructions to a group of people, you should
a. All
of the other options

b. Ask
someone to say the question back to you in their own words
c. Repeat
the question
d. None
e. Ask
if the question is clear

All
Question 37
When you receive a job offer, don’t accept it immediately
Select one:
True
False 
Question 38
A quick summary you give about yourself is called a(n)
a. Introductory pitch
b. CV
c. Elevator pitch 
d. Attractive speech

Elevator pitch
Question 39
“Which courses did you like best in business school?” Is an example of:
a. Behavioral question 
c. Situational question
d. Job-related question
Your answer is incorrect.

Job-related question
Question 40
Which
of these is a good answer for “what are your weaknesses”?
a. I rarely meet deadlines
b. 
I am not so good at public speaking
but I’m taking classes to improve that

c. I’m very bad in effective communication
d. I don’t have flaws

I am not so good at public speaking

but I’m taking classes to improve that
Question 41
Resume writing tips include:
a. Including any personal detail you could think of
b. Designing the CV in an artistic way


c. Reviewing resume samples from your industry
d. Writing at least 3 pages of vitae

Reviewing resume samples from your industry
Question 42
It is not important to use keywords when writing resumes
Select one:
True
False 
Question 43
Jad was chosen to be the leader of a large organized group. The members
are motivated
and he asks for their ideas for possible solutions to a problem.
If Jad is a consulting leader,
how will he decide on a solution?
a. He will select the solution the group felt was the best choice without
telling his idea to the group
b. He will decide to use his own solution and persuade the group that it is
the best choice
c. He will make a decision and tell the group the decision and what each
person will do
d. He will listen to the group's ideas, offer his own solution, and select
the solution the group felt was the 
best

He will listen to the group's ideas, offer his own solution, and select
the solution the group felt was the best
Question 44
“Write a good CV” is not an example of a calendar item.
Select one:
True
False 
Question 45
As a team leader, there is always a need to help team members understand

their individual
strengths.
Select one:
True 
False
Question 46
Seeking information about jobs through your personal contacts is called
a. Networking

b. Shadowing
c. Politicking
d. Interviewing

Networking
Question 47
____________ is conducted by you, on your own, at a workplace
a. A job interview
b. A community map
c. A career portfolio
d. An informational interview


An informational interview
Question 48
Effective leaders usually generate more than one idea as to how to solve
a problem.
Select one:
True 
False
Question 49
Which of the following can help you manage time better?
a. Recognizing what things distract you so you can avoid them while working

b. Being able to work and text with friends at the same time
c. Learning how to work without a fixed plan so you can adjust to any
situation
d. Having fewer tasks to complete and more time in which to do them

Recognizing what things distract you so you can avoid them while working
Question 50
When asked about your salary expectations, you should:
a. State a high number than you deserve, just in case they accept it
b. Tell them that any salary would be okay
c. Ask for a salary range similar to

what others in the same industry with similar qualifications are getting 
d. Avoid answering the question

Ask for a salary range similar to

what others in the same industry with similar qualifications are getting
Question 51
Work experience can be done in any sector in any workplace. However, as

you are going to
perform real work tasks, the activities will be primarily
entry level tasks that you can easily
perform.
Select one:
True 
False
Question 52
An elevator pitch is important because:
a. All of the reasons mentioned are correct


b. None of the reasons mentioned is correct
c. it’s used for different occasions
d. it’s an effective way to demonstrate your professional aptitude
e. it briefly outlines a cover letter and CV

All of the reasons mentioned are correct
Question 53
Which type of leader makes decisions on his or her own and tells others
what to do?
a. Authoritarian
b. Consulting
c. Persuading 
d. Joining

Authoritarian
Question 54
A good strategy for problem-solving is to develop a solution that is

REAL (Reliable,
Effective, Acceptable, and Logical). One important first step
towards generating a REAL
solution is to
a. Generate solutions to the problem.
b. Define the problem


c. Ignore the possibility that there is a problem.
d. Sleep for eight hours to resolve the problem when you are well rested

Define the problem
Question 55
Which of the following should a team leader consider when trying to coordinate
the work of
a team?
a. Assign the easiest work to the least productive team members so that
deadlines can be met
b. Structure the work of the team in a simple and logical fashion, and
distribute work fairly

c. Supervise the team by making all the decisions, and assigning all the
tasks
d. Allow team members to set and develop their own personal goals

Structure the work of the team in a simple and logical fashion, and
distribute work fairly
Question 56
“What are your weaknesses?” is an example of a
a. Situational question

d. Behavioral question

Job-related question
Question 57
“Hello! My name is Anwar, it’s a pleasure to meet you. I have a

background in Business
Analytics with just over 10 years of experience creating
data-driven solutions for various
business problems. Specifically, I love and have
had great success in the strategic
evaluation of data analysis with our
executive staff. It sounds like you do similar work—I
would love to keep in
touch to learn more about what you and your company do.” This is an
example of:
a. A recommendation letter
b. A CV objective
c. A cover letter
d. An elevator pitch


An elevator pitch
Question 58
A team leader can support the effectiveness of his or her team by doing
which of the
following?
a. Encouraging discussion during team meetings


b. Separating team members according to their abilities
c. Dominating discussions and intimidating weak team members
d. Avoiding conflict within the team no matter what

Encouraging discussion during team meetings
Question 59
Effective leaders
a. All
b.
Have
self confidence

c. Have
a positive attitude
d. Are
flexible

e. Are
creative

All
Question 60
Before a job interview, you should do all of the following except:
a. Dress appropriately for the interview
b. Think about how your previous work experience,

schooling, and activities will help you perform the job to
which you are
applying.
c. Learn as much as you can about the organization or

business to which you are applying for a job
d. Be honest and speak negatively about a past employer if he treated you

badly


Be honest and speak negatively about a past employer if he treated you
badly
Question 61
All of the following are characteristics of a person who takes

initiative except
a. Thinks before they act
b. Accepts responsibility for their own behavior
c. Makes choices based on values
d. Expects others to do things



Expects others to do things
Question 62
When you receive a job offer, it’s okay to
a. Consider other benefits besides salary
b. Decline the offer
c. All of the choices are correct


d. Negotiate the salary

All of the choices are correct
Question 63
When a problem first emerges, it's easy to get caught up in the blame game. You could
waste
hours trying to identify the team member who made an error that led to your
current
problem. However, as an effective leader, your time will be much more
productively spent
working with your team to find a solution. Instead of
berating your staff and delivering a
blow to morale, going into problem-solving
mode can make your workers feel as though
they helped repair the damage, which
will increase employee engagement. This advice tells
you to avoid:
a. Conflicts
b. Monitoring results
c. Data collection
d. Finger-pointing


Finger-pointing
Question 64
Passive people make very few choices themselves and let their
environment decide what
happens in their lives.
Select one:
True 
False
Question 65
Complete Marked out of 10.00
Jane leads a team of programmers at a very reputable company. Having a

strong
personality, Jane is always hard on the team to achieve the goals and
tasks set on time.
She does not even listen to their problems and she
discourages conversations on any
variety of issues (problem solving, etc.)
1- Which leadership style does Jane

have? Justify your answer
2- What should she do to fix the
issues the team is having with her?
Jane is an authoritarian style of leader ship , because she is controlling all of decisions and not accepting input from
other group members. She is typically making choices and decisions based on her ideas and and judgments and not
allowing members to interfere about problem solving issues. Authoritarian leadership involves absolute, authoritarian
control over a group and that is exactly what jane is doing .her supervisor should consider the following suggestions:
Assign a meeting in order to discuss with her the negative consequences of her leadership style and it is irrelevant to
control members . he should offer to her other leadership styles and state their benefits . offer to make small
adjustments through coaching ,discussions, seminars, books and guidance. encourage her to depend more on her
team .. suggest things like reducing the number of status reports required or scheduling fewer meetings . help her as
well improve her delegation skills. collecting feedback from subordinates and present them to jane since feedback
and communicating are the first step towards identifying there is a problem and some leaders may not even realize
that employees are struggling to work. As a result of their autocratic leadership style. the issues cannot be addressed
until the manager recognizes he or she needs to change.
Question 66
Many things can get a person off track in managing time. Those include
a. Saying No to unrealistic requests
b. Excellent time management skills
c. Good Organization
d. Procrastination


Procrastination
Question 67
When you disagree with a co-worker, it is best to avoid an argument by

avoiding contact
and not listening to his or her ideas
Select one:
True
False 
Question 68
A leader should choose one style of leadership and always stick to it –

authoritarian,
persuading, consulting, or joining
Select one:
True
False 
Question 69
When starting a new job, it is important to
a. Wear a nametag even if this is not done by other new employees
b. Dress in the most provocative outfit in your closet.
c. Talk to new co-workers about the details of your last job
d. Arrive at the workplace on, or ahead of, time.



Arrive at the workplace on, or ahead of, time.
Question 70
Commonly asked questions in interviews include
a. Why have you left your previous job?
b. What are your biggest strengths?
c. All of the questions listed are commonly asked


d. Why do you want to work for us?
e. Tell me about yourself

All of the questions listed are commonly asked
Question 71
Elsa is always ahead. She finishes her tasks early, helps her colleagues
whenever needed,
searches for trends continuously and often proposes new ideas
to her boss. Elsa is
a. Passive
b. Annoying
c. Introverted
d. Proactive 

Proactive
Question 72
When starting to work for a new organization, it is important to
a. Find out the employment history of everyone in the organization.
b. Eat lunch with co-workers every single day
c. Observe your surroundings to see how you can fit into the organization

d. Be sure to request upcoming vacation days within the first week of work

Observe your surroundings to see how you can fit into the organization
Question 73
One very important behavior that will make you almost irreplaceable at
your workplace is
pro-activity
Select one:
True 
False
Question 74
Job fairs provide career planning services to students and alumni to

identify and explore
career ideas, plans, and goals
Select one:
True 
False
Question 75
Problem-solving steps include
a. Defining the problem and getting more information
b. All of the other options


c. None of the other options
d. Generating ideas on how to solve the problem
e. Choosing, implementing and evaluating a solution

Question 76
To be successful, teams need
a. All of the other options


b. Trusting relationships among team members
c. None of the other options
d. Vague roles and tasks
e. Different goals

Trusting relationships among team members
Question 77
Appropriate workplace behaviors include all of the following except:
a. Being positive
b. Speaking to everyone politely
c. Being on time
d. Doing work your way or no other way



Doing work your way or no other way
Question 78
An active person accepts responsibility for his/her own actions
Select one:
True 
False
Question 79
When writing TO-DO lists, make sure you
a. Add items as they come up in classes, meetings, etc
b. Post it on social media
c. Choose a system that works for everyone around you
d. Update the list once per month



Add items as they come up in classes, meetings, etc
Question 80
In team work, there is a need to develop a common goal and make sure all
team members
feel they have something to contribute
Select one:
True 
False
Question 81
A great leader understands that whatever happens in his/her team is

his/her responsibility.
S/he takes all the credit for work well done and does
blame others when there is failure.
Select one:
True
False 
Question 82
It’s preferable to have work experience in your field of study. Other

field will not teach you
anything nor will they be beneficial to your career
Select one:
True
False 
Question 83
Elevator speeches could be used during professional networking or

membership events
Select one:
True 
False
Question 84
Daniel has always arrived to work on time. Lately, he has been walking
his younger brother
Thomas to school in the morning. The first week Daniel did
this, Thomas was late getting
ready, which caused Daniel to be late for work.
Daniel’s supervisor noticed his lateness and
give him a warning. What should
Daniel do to fix this situation?
a. Get angry with Thomas and tell him that he will not walk with him to
school if he is not ready earlier.
b. Leave early one morning before Thomas is ready to teach him a lesson
c. Discuss the problem with Thomas and help him come up with a way to be
ready on time

d. Tell his supervisor that he has no option because no one else can walk
Thomas to school.

Discuss the problem with Thomas and help him come up with a way to be
ready on time
Question 85
May leads a group of four employees at work, one of whom is her close
friend. Lately, she
has noticed that her friend and another group member have
been arguing and are unwilling
to work together. What should Margaret do?
a. Speak with both group members about the problem and help them find a way
to work together

b. Transfer both group members to other departments where they will not
cause any problems
c. Talk to her close friend outside of work to try to figure out what the
problem is
d. Give a warning to her close friend so none of the other group members
accuse her of playing favorites

Speak with both group members about the problem and help them find a way
to work together
Question 86
A
cover letter is sometimes called a ________________
a. Motivation letter

b. Reward letter
c. CV
d. Recommendation letter

Motivation letter
Question 87
When applying for a job, it’s important to remember that person-organization

fit is more
important than person-job fit.
Select one:
True
False 
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24/01/2022, 12:48 FINAL EXAM: Attempt review

Home / My Courses / Work Ready Now - Section A / EXAMS / FINAL EXAM

Started on Saturday, 22 January 2022, 8:30 AM

Good time management involves

a. Prioritizing what needs to be done

c. Staying focused on the task

e. All of the other options

Your answer is correct.

The correct answer is:

A CV should not include

Your answer is correct.

The correct answer is:

When an effective leader communicates with their team, they should

b. Discipline team members who have not followed directions.

d. Intimidate the team with his or her power

Your answer is correct.

The correct answer is:

In the “REAL” framework of problem solving, which acronym explains that

Your answer is correct.

The correct answer is:

An agenda is not crucial to meeting

The correct answer is 'False'.

Good time management skills are only important in a professional work

The correct answer is 'False'.

The correct answer is 'True'.

In highly motivated groups, it is not a good idea to have a directive

The correct answer is 'True'.

“Suppose your boss asks you to present a new product to a group of

Your answer is correct.

The correct answer is:

When writing a CV, you should do all of the following except:

b. Using action words to describe previous experience

d. Including age, nationality and marital status

Your answer is correct.

The correct answer is:

A team leader is responsible for overseeing a large project utilizing

a. Decide to abandon the project.

b. Delegate tasks to staff members.

c. Delay the start of the project

d. Think about what to do all night.

Your answer is correct.

The correct answer is:

“And to love life through labor is to be intimate with life’s inmost

The correct answer is 'False'.

LinkedIn is used for

a. All of the other options

Your answer is correct.

The correct answer is:

The correct answer is 'False'.

a. Social Media platforms

Your answer is correct.

The correct answer is:

Julia likes to participate in the discussions of her team as “just

The correct answer is 'False'.

a. Give up in order to stop wasting valuable time

b. Listen to only those team members

c. Maintain a positive attitude and encourage others to participate

d. Focus on one solution

Your answer is correct.

The correct answer is:

Personal appearance, although not directly related to job performance,

The correct answer is 'True'.