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Pricing Questions
Pricing Questions
Identification
With only two tiers, either customer got only a bare bones service, or they got everything. Answer:
Packaging
They had only positioned for two customer types. Startups/individuals with zero cash, and startups who
could afford $600 per year. Answer: Positioning
Customers were actually willing to pay more for the core product and extras. Answer: Pricing
Your product developers are the people that build the features based on their deep knowledge of what
users need. This contributes to the packaging of your product. Answer: Product
The team can help you walk through common questions and objections. Being familiar with your pricing
helps them develop better pitches and more accurate sales forecasts, which deeply impact your revenue
and final profits. Answer: Sales
True or false
1.A pricing strategy is a model or method used to establish the best price for a product or service. It
helps you choose prices to maximize profits and shareholder value while considering consumer and
market demand. Answer: True
2.The three aspects of a pricing strategy are: POSITIONING, PACKAGING, and Sales Team. Answer False,
POSITIONING, PACKAGING AND PRICING
5. CAC is the cost of your sales and marketing efforts to acquire a new customer. Answer True
Answer: A
Answer: B
a) CAC is the cost of your sales and marketing efforts to acquire a new customer.
b) CAC is how much you will earn from each customer over the time they spend with your product.
ANSWER :A
a) Packaging
b) Positioning
c) Pricing
d) Planning
ANSWER : B
6) It is finding the right price points that represent the value and customers willing to pay.
a) Packaging
b) Positioning
c) Pricing
d) Planing
ANSWER : C
1.A Product Pricing is a model or method used to establish the best price for a product or services. False
Pricing strategy
3. LTV is the sum of your marketing and sales spending across all channels divided by the number of new
customer acquired. FALSE CAC
4. LTV is how much you will earn from each customer over the time they spend with your product. TRUE
These are the three aspects of a pricing strategy at work:
Answer: A
d. Pricing
Answer: A
True or False
The sales department understands the buyer personas you are targeting, so they should be particularly
involved with positioning.
Answer: False/The marketing department understands the buyer personas you are targeting, so they
should be particularly involved with positioning.
Rather than throwing money at customer acquisition, iterations to pricing can produce huge revenue
gains that means the difference between a failing company and exponential growth.
Answer: True
In what aspect of a pricing strategy at work is aligning your product to attract the right customers?
- Positioning
Give 2 core departments that helps make sure the people are always working on pricing.
- Sales
-Product
ANSWER: a
What is CAC
ANSWER: a
Who should be working in tandem with the coordinator to continually optimize pricing, as is needed for
exceptional growth?
10. What are the three common strategies businesses use to define their prizing process?
- Cost-plus
- Competitor Based
- Value Based
The problem this creates is that all of your marketing, sales, and product have to be developed with the
eventual positioning, packaging, and pricing of your product in mind.
Positioning Aligning your product to attract the right customers. This is along the horizontal axis. Wistia
is positioning itself to attract a wide range of possible customers, from small one-person shops all the
way to big enterprises, and segments them by buyer persona.
» Packaging Having the right feature mix in your plans. Videos are the value metric for Wistia and how it
separates different packaging options. This allows companies to start small, but grow over time.
» Pricing Finding the right price points that represent value and customers are willing to pay. The pricing
on the page reflects the value metric (the number of videos included in the plan). Wistia offers a free tier
to convert interested customers, but then the pricing follows a logical pattern of more videos = more
cost.
Status page is the most popular status page service use by large online website.
Answer: True
Your product developers are the people that build the features based on their deep knowledge.
Answer: True
The buyer team can help you walk through common questions and objections.
LTV is the cost of your sales and marketing efforts to acquire a new customer.
Answer: True
Identification:
Answer: Discount and Allowance Pricing, Segmented Pricing, Psychological Pricing, Promotional Pricing,
Geographical Pricing, and International Pricing
It understands the buyer personas you are targeting, so they should be particularly involved with
positioning.
Answer: Marketing
It is used by large online websites like Reddit, Cloudflare, Dropbox and so on.
Answer: Statuspage
With only two tiers, either customer got only a bare bones service, or they got everything.
TRUE 1. Willingness to pay, Building the best product, and You get to know your customers are the
three great reasons to base your pricing on customer value.
FALSE 2. Basing on a product or service’s price on how much the target consumers believe it is worth is
a Value-Based Product.
FALSE 3. If you’re in a competitive market. Pricing for the companies involved shouldn’t be close to
what the market can reasonably sustain.
TRUE 4. For a SaaS company starting out in a new industry, competitor-based pricing will seem the
logical way to go.
TRUE 5. In SaaS, the costs might be product development and design, the company’s own SaaS
providers, the cost of the team. (True)
FALSE 6. If a SaaS provider is using value-based pricing and has changed their prices, you can constantly
change the price of your product to maintain the same margin.
Instructions: Read the following questions carefully and choose the letter that best describe the answer.
2. What method does utilizes competitor prices as a benchmark, rather than setting a price based
on company costs or customer value?
a. Selling Method
b. Pricing Method
c. Distribution Method
d. Marketing Method
3. Based on “Value-based pricing”, You should definitely be re-evaluating your pricing strategy
every _____, and if there is room to raise prices you should
a. 3 months
b. 6 months
c. 9 months
d. 1 year
4. Following are great reasons to base your pricing on customer value. Which does NOT belong to
the group?
a. Willingness to pay
Willingness to pay is the main reason you have to go out and ask your potential customers the value
they see in your product.
Answer: True
Answer: True
You should definitely be re-evaluating your pricing strategy every 3 months, and if there is room to raise
prices you should.
Calculating price from competitors has two main bonuses: Simplicity and It might be close.
Answer: True
You have to be dedicated to finding out about your customers and your product to perform value-based
pricing efficiently .
It is a process, with the ultimate goal of defining a strategy that will maximize your revenue.
Answer: Pricing
The most basic form of pricing: selling something for more than its cost price.
What are the two main benefits of calculating price from cost?
A pricing method that utilizes competitor prices as a benchmark, rather than setting a price based on
company costs or customer value.
This could easily be called “Customer- Based Pricing” because that is effectively what it is. Instead of
looking inwardly at your own company, or laterally towards your competitors.
One of the best and is used by many of the largest websites around.
A. Reddit
B. Status Page
C. Google
D. Cloud flare
Ans. B
2. It is a strategy for pricing goods or services that adjusts the price based on its perceived value rather
than on its historical price This could easily be called:
A. Pricing strategy
C. Customer-Based Pricing
D. Cost-plus pricing
Ans. C
3. What is Pricing?
a) Pricing is a process, with the ultimate goal of defining a strategy that will maximize your
revenue.
b) Pricing is a method in which the selling price is set by evaluating all variable cost.
c) Pricing is aligning your product to attract the right customers
d) Pricing is what people automatically think of when they think of “Pricing strategy”
ANSWER : A
5. What is Cost-Plus?
a) Cost-Plus is a process, with the ultimate goal of defining a strategy that will
maximize your revenue.
b) Cost-Plus is a method in which the selling price is set by evaluating all variable
cost.
ANSWER : D
5) The unit cost of delivering one account can be very low. It is the ______that your customers will get
out of using your product that really matters to them, not how much you paid your developers.
a) Pricing
b) Cost
c) Location
d) Value
Answer: D
6) It is a pricing method that utilizes competitor prices as a benchmark, rather than setting a price based
on company costs or customer value
Answer: D
Product.
A. Build the best product
B. Willingness to pay
C. Customer Value
Ans: B
1. Pricing Strategies takes the cost of producing the good or service and adds a premium. FALSE
cost-plus pricing
2. Prices are always equal to or higher than in cost-plus pricing strategies in value-based pricing
strategies. TRUE
2) Calculating price from competitors has two main bonuses: 1. Simplicity, 2. It might be close TRUE
Answer: True
It’s simple and You will cover your cost are the two main benefits on calculating price from costs
Answer: True
You should definitely be re-evaluating your pricing strategy every 6 months, and if there is room to raise
prices you should.
Answer: True
Once you have developed your minimal viable product, your features and product updates should be
driven by costumer demand.
Answer: False/Once you have developed your minimal viable product, your features and product
updates should be driven by consumer demand.
- Cost plus
What are the great reason to base your pricing on customer value?
-willingness to pay – build the best product – you get to know your customers
What are the two main bonuses when calculating price form competitors?
a. Simplicity
c. It might be close
ANSWER: b
c. Willingness to pay, Build the best product and you get to know your customers
ANSWER: c
A company may set a product price based on the cost plus formula and then be surprised when it finds
that competitors are charging substantially different prices.
What are the 3 great reason to base your pricing on customer value. Explain each
- Willingness to pay This is the main reason you have to go out and ask your potential customers the
value they see in your product. You need to know what customers will actually pay for your
product. Competitor-based pricing does this in a roundabout way. If they are willing to pay $100 for
your competitor, then they must be willing to pay $100 for your product as well. But this misses the
fundamental point that your product should be different to your competitors. It should offer more
value, and therefore priced differently.
Build the best product Pricing also isn’t just about the number on the page. It is about how you package
and offer your selection of products and features, and to whom. This approach to pricing will help you
understand what your customers truly want, and what features should be developed over time. Once
you have developed your minimal viable product, your features and product updates should be driven
by consumer demand.
You get to know your customers By placing a premium on the opinions of your customers, you are
focusing on the people who will be making the buying decisions. They are the ones that will eventually
be deciding whether your pricing and packaging is correct. If not, they won’t be buying.
What are the three common strategies businesses use to define their prizing process?
Cost-plus
Competitor based
Value based
It is about how you package and offer your selection of products and features
True or false
1. Cost-plus pricing is a basic strategy that works by considering the total cost of making a product
and adding a markup to that to determine the price of a product. This is a good strategy in the
long term. Answer: True
2. Willingness to pay is the approach to pricing will help you understand what your customers truly
want, and what features should be developed over time. Answer False Build the best product.
3. Competition based pricing is a pricing method that involves setting your prices in relation to the
prices of your competitors. Answer True
4. Build the best product is the main reason you have to go out and ask your potential customers
the value they see in your product. Answer: False Willingness to pay
5. Three great reasons to base your pricing on customer value: Willingness to pay, Build the best
product, and you get to know your customers. Answer True
Identification
This is the most basic form of pricing: selling something for more than its cost price. Answer Cost Plus.
A pricing method that utilizes competitor prices as a benchmark, rather than setting a price based on
company costs or customer value. Answer Competitor-Based Pricing
The basing of a product or service’s price on how much the target consumers believes it is worth?
Answer Value-Based Pricing
Answers: Willingness to pay, Build the best product, you get to know your customers.
TRUE 1. Qualitative buyer personas segment the target market by point of contact. Then, they
describe the point of contact in detail, such as what their needs are, what their budget is, and so on.
FALSE 2. Ideal packaging can reverse these trends, resulting in low churn (3%) and high upsell (5%).
THE RIGHT ANSWER IS 10%
FALSE 3. Cost-based pricing takes into account what value you offer and what each of your buyer
personas is willing to pay for that value.
THE RIGHT ANSWER IS Value-based
TRUE 4.Test possible hypotheses to determine the best solutions for the causes and in turn the original
problem It’s useless to build a product if no one is willing to pay your price.
II. Multiple Choice
Instructions: Read the following questions carefully and choose the letter that best describe the
answer.
1. Calculating CAC allows you to align your funnel so your marketing department can acquire the right
leads through the right channels for each persona. What does CAC stands for?
a. Customer Access Cost
b Customer Assessment Cost
c. Cost of Acquisition Channel
d. Customer Acquisition Cost
2. Calculating the CAC for each of your buyer personas bring together all aspects of your pricing. How to
calculate your CAC for each persona?
Total Cost of Sales & Marketing
1. CAC = -----------------------------------------
Number of Customers Acquired
Number of Customers Acquired
2. CAC = -----------------------------------------
Total Cost of Sales & Marketing
3. CAC = Total Cost of Sales & Marketing – Number of Customers Acquired
To grow your SaaS business you need to find more of your . Answer: highest value
customers.
The highest share of the market is found in the . Answer: trough at the bottom.
Calculating the ,for each of your buyer personas brings together all aspects of your
pricing. Answer: customer acquisition cost (CAC).
True or False
Calculating CAC allows you to align your funnel so your marketing department can acquire the right
leads through the right channels for each persona. Answer: True
Cost-based pricing takes into account what value you offer and what each of your buyer personas is
willing to pay for that value. Answer: False, Value-based
With Value-based you are only taking your own internal costs into account and adding a margin.
Answer: False, cost-based
Competitor-based is equally flawed and through a race-to-the-bottom, can lead to even lower margins.
Answer: True
Quantified buyer personas are the foundation of your entire pricing strategy.
Answer: TRUE
To grow your SaaS business you need to find more of your highest value customers. Cloning these
customers act as a bedrock for the rest of your SaaS growth.
Answer: TRUE
Quantitative buyer personas take the target market and break it down by point of contact. Then, they
describe the point of contact with different features, like what their needs are, what their budget is and
more.
The first part of building buyer personas is to tease apart the amorphous idea of “customer” into 2-4
identifiable people.
It’s useless to build a product if no one is willing to pay your price. Equally, you’re losing revenue if you
set your pricing bar too high.
IDENTIFICATION
Directions: Read the statements carefully and write the correct answer on the space provided.
You are only taking your own internal costs into account and adding a margin. It’s entirely inwardly
focused and doesn’t represent what any of your customers think or feel.
Answer: Cost-based
It is equally flawed and through a race-to-the-bottom, can lead to even lower margins. This method
bases your prices on other businesses in your industry.
Answer: Competitor-based
This pricing takes into account what value you offer and what each of your buyer personas is willing to
pay for that value.
Answer: Value-based
It can be designed around each of the main features for each buyer persona.
It is a Facebook ad optimization service, segments their customers using buyer personas in their own
Facebook ads.
Answer: AdEspresso
FALSE 1. Price sensitivity analysis is the process of determining which features of a product are most
and least important to different customers.
FALSE 2. Customers are asked what they are willing to pay for a product or a set of specific features in
feature value analysis.
TRUE 4. In packaging, each package currently contains the same features and is separated only by the
size of the value metric.
TRUE 5. A company only makes money by offering value that aligns with what its customers want. This
should be what you are always thinking about when deciding your pricing strategy.
FALSE 6. Changing our prices up or down to align with willingness to pay will allow us to decrease
monetization.
Instructions: Read the following questions carefully and choose the letter that best describe the answer.
1. They are the only people who can tell you why they don’t value your product as it stands.
a. Manufacturers
b. Suppliers
c. Customers
d. Sellers
2. A Minimum Viable Test uses the minimum amount of effort to validate or invalidate your ___.
a. Hypothesis
b. Forecast
c. Budget
d. Sales
÷ -
3. Test possible hypotheses to determine the best ____ and in turn the original problem.
a. Problem
b. Cause
c. Solution
d. Implement
Answer: False/ Quantified buyer personas combine with an integrated pricing process to define the
causes of problems in your business
2. Acne can now customize pricing for Large Laura’s and unlock value from
These customers.
Answer: False/ Acme can now customize pricing for Large Laura’s and unlock value from these
customers.
3. Finding out from different customers what features they value the most and least within the
product.
6.What is the first major problem areas that SaaS company face?
Answer: no problem acquiring customers, but poor business unit economic, price sensitivity by buying
persona, and price sensitivity studies.
a. Solution
b. Cost
c. Implement
d. Problem
ANSWER: c
7. Defined tiers for each of their buyer personas, going from small to medium to large companies
a. Positioning
b. Pricing
c. Packaging
ANSWER: a
Channels ?
-CAC
True or False
Answer: True
11. In fourth step in pricing process, this is where you take results from your experimentation and
embed them into pricing.
Answer: True
Churn is a rate at which customer stop doing business with an entity.
Answer: TRUE
Pricing defined tiers for each of their buyer personas, going from small to medium to large companies.
Answer: TRUE
Feature value analysis is asking customers what they are willing to pay for the product or a set of specific
features.
The LTV:CAC ratio is below 2:1 ratio needed for real growth for all buyer personas.
IDENTIFICATION
Directions: Read the statements carefully and write the correct answer on the space provided.
It is the maximum price at or below which a consumer will definitely buy one unit of a product.
Answer: Implementation
It is the science, art and technology of enclosing or protecting products for distribution, storage, sale,
and use.
Answer: Packaging
It is the net amount of cash and cash equivalents being transferred into and out of a business.
Pricing products accurately is essential to winning customers. Creating buyer personas can help a
business learn more about the amount a customer is willing to pay.
CHAPTER 4
GROUP 10 QUESTIONS
MULTIPLE CHOICES
Answer: A.1) IT’S THE MAIN OBSTACLES YOUR COMPANY IS FACING
a. Problem
b. Cause
c. Solution
d. Implementation
a. Problem
b. Cause
c. Solution
d. Implementation
ANSWER : D 3) Problem, Cause and Solution framework are the three steps in_______.
a) Retailing
b) Planning
c) Regrouping
d) Pricing
a) Lifetime Visa
b) Long-term Value
c) Lifetime Value
d) Long-term Visa
True or false
2. Buyer personas are situated at the heart of any marketing strategy and
throughout every part of business. True
Chapter 4
True or false
“ARPA” tells you the average revenue per month you will receive from an active customer. On the other
hand, “CHURN RATE” is the number of customers that leave your product in a given timeframe. True
The best course of action is to increase LTV for your customers. Therefore, the equation for LTV is
ARPA
LTV=-------------------------------
CAC is the rate at which customer stop doing business with an entity. FALSE (CHURN)
MRR is the income that a business can count receiving every month. TRUE
Buyer personas are situated at the heart of any marketing strategy and throughout every part of
business. TRUE
I. True or False
Instruction: Write the word TRUE if the statement is correct and if not, write FALSE, underline the word
or statement that is incorrect and state the right answer.
TRUE 1. Aligning your value metric with your customer’s needs is crucial for growth. If your customers
can’t get what they need from your product, they will quickly churn out.
TRUE 2. To build an understandable value metric you have to decide which axes you are going to
differentiate and charge along.
TRUE 3. A well-defined value metric provides a path to growth for both you and your customer: when
they grow, you grow.
TRUE 4. Growing with your customers is all about getting the thresholds for your value metric correct.
Instructions: Read the following questions carefully and choose the letter that best describe the answer.
1. What tool is used so the users get value not only from the number of
emails they can send but also from the size of their email list?
a. Gmail
b. Customer.ps
c. Customer.io
d. Value metric
a. To be easy to understand
4. A value metric would allow Acme.io to capture this value as its prices
according to usage. The more value a customer gets, the more they are?
a. Charged
b. Satisfied
c. Benefitted
d. Appreciated
True or False
Answer: True
2. The 3P's of pricing are what make your pricing page understandable to new customers:
Answer: True
3.It is virtual that you ask your customers what they consider the best value metric.
Answer: False/ It is vital that you ask your customers what they consider the best value metric.
4.A customer can choose to only pay for the Enrichment API or the Discovery API if that best fits their
value.
Answer: False/ A customer can choose to only pay for the Enrichment API or the Discovery API if that
best fits their needs.
IDENTIFICATION
2. What are the 3P’s in pricing that can understand your pricing page for new customers?
Answer : Positioning
Pricing
Packaging
Answer:
1. To be easy to understand
Answer:
» Positioning
The correct value metric allows you to align your product to different segments of the market and
support them as they grow.
» Packaging
A value metric acts as the main com- ponent of your different packages and as the headline that
differentiates them.
» Pricing
The pricing represents the ideal value of the value metric to the customer within each package.
Answers:
1. To be easy to understand
MULTIPLE CHOICE
a. To be easy to understand
ANSWER: a/b
A badly minimized value metric means that you aren’t capturing all the value your product represents to
your users. You also limit the value of your product for users, increasing churn.
One of our takeaways was that simplicity is the key to pricing. The more time it takes to understand, the
less likely it is people will sign up. Value metrics are a way to encompass simplicity in your pricing.
Answer: TRUE
Make your value metric easy to understand so that when new customers visit your pricing page, they
can immediately understand what they would be paying for and where they fit in your pricing.
A well-defined product provides a path to growth for both you and your customer: when they grow, you
grow.
The only way to drill down to this ideal alignment between company and customer is through
marketing. Put your value metricout there and see how it performs with real customers.
IDENTIFICATION
Directions: Read the statements carefully and write the correct answer on the space provided.
It would allow Acme.io to capture this value as its prices according to usage. The more value a customer
gets, the more they are charged.
This is where you guide customers through your marketing and sales funnels. If potential customers
have no idea what your different plans offer, or a solid idea of what it’s going to cost them, then they’re
never going to sign up for your service.
It represents the ideal value of the value metric to the customer within each package.
Answer: Pricing
True or False
An optimized value metric needs three things: To be easy to understand, To align with your customer’s
needs, and To grow with your customer. TRUE
Positioning – The pricing represents the ideal value of the value metric to the customer within each
package. FALSE Pricing
3. Pricing- The correct value metric allows you to align your product to different
segments of the market and support them as they grow. FALSE Positioning
5. Your pricing page is where you guide customers through your marketing and
sales funnels. TRUE
Identification
6- 7 The two-step process. Answer Define the high-level value of your product, Consider the low-level
components of this value
8. Equation for Lifetime Value (LTV). Answer: LTV= ARPA/CUSTOMER CHURN RATE
9. This is what pricing should look like. Constant iteration. Answer: Wistia has continually updated their
pricing and value metrics throughout their existence.
1. The ______ represents the ideal value of the value metric to the customer within each package
A. Pricing
B. Positioning
C. Packaging
D. Plan
Answer: A
2. A value metric acts as the main component of your different packages and as the headline that
differentiate them?
A. Pricing
B. Positioning
C. Packaging
D. Plan
Answer: C
3. The correct value metric allow you to align your product to different segments of the market and
support them as they grow.
A. Pricing
B. Positioning
C. Packaging
D. Plan
Answer: B
a) Quantity
b) Simplicity
c) Quality
d) Value
ANSWER : B
ANSWER : A
True or False
1. In VALUE METRICS, you've got to decide not only how much to charge, but what you're charging for.
FALSE - Saas Pricing
2. POSITIONING A value metric acts as the main component of your different packages and as the
headline that differentiates them. FALSE - PACKAGING
3. The only way to drill down to this ideal alignment between company and customer is through
“Barking”. Put your value metric out there and see how it performs with real customers. FALSE- TESTING
4. Constantly implement and test different ideas. This iteration should never end. TRUE
5. The PRICING represents the ideal value of the value metric to the customer within each package -
TRUE