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Enterprise Resource Planning
Enterprise Resource Planning
Characteristics[edit]
ERP systems typically include the following characteristics:
An integrated system
Operates in (or near) real time
A common database that supports all the applications
A consistent look and feel across modules
Installation of the system with elaborate application/data integration by the
Information Technology (IT) department, provided the implementation is not done in
small steps[29]
Deployment options include: on-premises, cloud hosted, or SaaS
Functional areas[edit]
An ERP system covers the following common functional areas. In many ERP systems,
these are called and grouped together as ERP modules:
ERP can improve data security in a closed environment. A common control system,
such as the kind offered by ERP systems, allows organizations the ability to more
easily ensure key company data is not compromised. This changes, however, with a
more open environment, requiring further scrutiny of ERP security features and
internal company policies regarding security.[69]
ERP provides increased opportunities for collaboration. Data takes many forms in
the modern enterprise, including documents, files, forms, audio and video,
and emails. Often, each data medium has its own mechanism for allowing
collaboration. ERP provides a collaborative platform that lets employees spend
more time collaborating on content rather than mastering the learning curve of
communicating in various formats across distributed systems.[64]
ERP offers many benefits such as standardization of common processes, one
integrated system, standardized reporting, improved key performance indicators
(KPI), and access to common data. One of the key benefits of ERP; the concept of
integrated system, is often misinterpreted by the business. ERP is a centralized
system that provides tight integration with all major enterprise functions be it HR,
planning, procurement, sales, customer relations, finance or analytics, as well to
other connected application functions. In that sense ERP could be described as
a centralized integrated enterprise system (CIES)[70]
Disadvantages[edit]
Customization can be problematic. Compared to the best-of-breed approach, ERP
can be seen as meeting an organization's lowest common denominator needs,
forcing the organization to find workarounds to meet unique demands.[71]
Re-engineering business processes to fit the ERP system may damage
competitiveness or divert focus from other critical activities.
ERP can cost more than less integrated or less comprehensive solutions.
High ERP switching costs can increase the ERP vendor's negotiating power, which
can increase support, maintenance, and upgrade expenses.
Overcoming resistance to sharing sensitive information between departments can
divert management attention.
Integration of truly independent businesses can create unnecessary dependencies.
Extensive training requirements take resources from daily operations.
Harmonization of ERP systems can be a mammoth task (especially for big
companies) and requires a lot of time, planning, and money.[72]
Critical challenges include disbanding the project team very quickly after
implementation, interface issues, lack of proper testing, time zone limitations, stress,
offshoring, people's resistance to change, a short hyper-care period, and data
cleansing.[73]
What is ERP?
Enterprise resource planning (ERP) is a type of software system that helps organizations
automate and manage core business processes for optimal performance. ERP software
coordinates the flow of data between a company’s business processes, providing a
single source of truth and streamlining operations across the enterprise. It’s capable of
linking a company’s financials, supply chain, operations, commerce, reporting,
manufacturing, and human resources activities on one platform.
Most companies have a finance and operational system in place, but siloed systems
can’t go beyond everyday business processes or help with future business growth. As
companies expand and their needs change, their systems should keep up with them. In
this article, you’ll learn what ERP is and why having software in place that keeps up with
your needs can help run a more agile and efficient business.
You don’t have to find the perfect software solution to fix everything. ERP should be
able to take the best of the business processes you’re using now and bring them
together under one system that allows everyone in your organization to view the same
information. This is why choosing the right technology partner is important.
As we mentioned, any ERP solution you choose should work with what you’re using now
but also include features that can help in your future growth. For instance, if the
software you have mostly handles the financial, supply chain, and manufacturing sides
of your business, you may want to look for a solution that brings in a strong business
intelligence component
Key Features:
User Experience:
The helpful dashboard allows you to see all the important data in one
place, and the visual elements make it easy to understand what’s
going on.
With various features and options, the software is highly customizable and
users can tailor it to their specific needs.
Pricing Plans:
The plans are quote-based and are tailor-made and personalized for
individual requirements.
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Product Updates:
2. Microsoft Dynamics.
Key Features:
Pricing Plans:
The ‘Customer Engagement’ is $115 per user per month, the ’Unified
Operations’ costs $190 per user per month, the ’Dynamics 365’ plan is
$210 per user per month, and the ’Applications & Offers’ plan costs
anything between $40 to $170 per user per month.
Like:
Provides a highly collaborative environment (users can interact in
Yammer)
Extensive customer support options, including phone and live chats
Highly customizable and scalable ERP software
Gives server-to-server authentication to enhance data security and data
management
Compatible with numerous platforms, including iOS and Android
Improves visibility of Key Performance Indicators (KPIs), like revenue,
turnover and underlying issues
Extensive automation available
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Product Updates:
The ability to access more data and knowledge will assist them in
predicting, comparing yearly forecasts, and more.
Leverage the power of data and AI to enhance content creation and
delivery in marketing.
3. Sage 300.
Sage 300 is a Windows-based ERP system that runs on Microsoft SQL.
Currently, it has over 2 million global users and is perfect for small and
medium businesses.
Key Features:
Manage Multiple Companies: This ERP software system makes it very easy
to manage multiple companies and accounts. It also makes it easier to
report results by the company and consolidated company.
International Business Made Simple: International business can be
complicated, but Sage 300 makes it easier by maintaining an unlimited
number of currencies, exchange rates, and automation of gains or losses
from fluctuations.
Inventory Management: Inventory management tools take care of
essential steps like shipments, returns, and adjustments. Sage 300 also
offers multi-location inventory tracking.
Automate Finances: Your entire finance management is automated, along
with the monthly bank statement reconciliation
Pricing Plans:
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Product Updates:
4. Odoo.
Key Features:
Pricing Plans
Initially, the ‘Odoo Enterprise’ plan offers a 15-day free trial period.
After that, the price is $24 per user per month (paid annually). You’d
have to pay extra if you require additional apps. Other than that, the
‘Odoo Community’ plan is entirely free for use.
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5. Infor.
Infor is a cloud-based ERP software system that caters to a wide range
of industries, such as manufacturing, healthcare, and retail. Its modern
end-to-end solutions are powered by artificial intelligence.
Furthermore, it is built on the powerful Infor Coleman AI platform.
Key Features:
Data Analytics: With its in-built data analytics suite, it can provide
actionable insights for businesses to adopt. Moreover, it can handle a
large amount of multi-dimensional data, which can help you visualize
the results in several ways.
Planning and Scheduling: It allows workforce planning that can help
businesses plan the production and take care of scheduling. It also
makes sure that there’s no shortage of workers, and production
requirements are met.
Workforce Management: It optimizes the hiring process and ensures that
you hire the right talent for the right positions.
Asset Management: It helps you maximize the reliability and performance
of assets, predict failure, carry out preventive actions, and streamline
various business processes.
Pricing Plan:
The pricing details are not available on the website. You have to get in
touch with the company for a detailed quotation.
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6. Syspro.
Based out of South Africa, Syspro is an ERP software platform that
focuses on streamlining business activities like financial, warehouse,
and inventory management across the entire business supply chain
and operations.
It specializes in the manufacturing resource planning and distribution
sectors and is currently used by more than 300,000 professionals
worldwide.
Key Features:
Pros:
Pricing Plans:
Syspro doesn’t display the pricing plan options on the official website.
You have to contact the company to receive a personalized quote.
Key Features:
Pros:
In-built business analytics
GDPR-compliant (General Data Protection Regulation)
Multiple deployment options (cloud, on-premise, and mobile)
Offers various extensibility options (self-services customization,
application extensions, service layer development)
24/7 support for critical issues via phone and online support
Reduce duplicate costs
Compatible with Windows, Android, Linux, Mac, and iOS
Offers a wide range of integrations, such as Hybris Cloud, Dell Boomi,
MuleSoft, and more
Offers a free trial period
Cons:
Pricing Plans:
8. Workday.
Workday is an on-demand cloud-based ERP software aimed at
medium and large enterprises. Its primary focus areas are financial
management and human capital management.
The best part is that it is relatively inexpensive and quick to set up. The
entire business model of Workday involves giving subscriptions to use
various services rather than selling the tool.
Key Features:
Pros:
Cons:
9. Deltek.
Deltek is an ERP system that focuses on delivering business solutions
to clients and help them automate and connect project life cycles that
fuel their business. It lets you holistically manage, develop, deliver, and
measure every aspect of your business. What makes it stand apart
from many of its counterparts is that it offers both cloud and on-
premise hosting options.
Key Features:
Pros:
Highly scalable and acclaimed ERP software (provides increased ROI for
clients)
User-friendly and intuitive interface
Enhanced financial data and regulatory compliance
Allows better collaboration between business units (access to real-time
information)
Extensive automation of business processes available
Integrated, built-in product development environment
Supported by iOS, Windows, and Android
Phone and online support available
Fully integrated with Office
Cons:
Pricing Plans:
10. Epicor.
Built for manufacturing processes and growth, Epicor helps businesses
and manufacturers use data and automation to stay or increase
profitability.
Key Features:
Pros:
Cons:
Pricing Plans:
The pricing starts from $175 per user per month. For a modular
architecture, you can pay for the specific features or modules that you
need. For a more customized and personalized plan, you can contact
the sales representatives for a quote.
11. Kronos.
Kronos is an enterprise application and comprehensive suite of
workforce management solutions, capable of handling end-to-end
functions and processes for your entire business. It boasts of some
impressive features, and more than 300,000 users globally.
Key Features:
Pros:
In-built labor tracking and control to reduce errors (use touchscreens,
biometric terminals, telephone time tracking, and much more)
High-customizability
Enhances employee collaboration
Use of in-built data analytics for actionable insights
automated payroll processing and tax filing
Offers a wide range of third-party integrations, such as Ready,
Dimensions, and Central from Workforce
Phone, chat, online, and ticket-based customer support available
Its mobile application is available
Allows you to track ACA status of employees
Secure handling and approval of pay rise procedures
Cloud-based deployment (cuts down cost and increases efficiency)
Cons:
Pricing Plans:
Asset management: This tool will help you manage your assets. You
can monitor the assets through their life cycle.
Financial analytics: It gives you the ability to monitor your
receivables, payables, etc. in real-time from the dashboard. The UI is
user-friendly and easy to understand.
Forecasting: The accounting module gives you precise forecasts
based on the present state of your enterprise and from reports.
Integration with different systems: The finance module should be
able to exchange data with other apps or modules.
Now, you should know what to expect when getting an ERP finance
module. This module also has its functions and subsystems — systems
that we will talk about below.
General Ledger
It is the heart of the finance module and gives you total control of data
and its integrations with the different departments in your business. It
provides a central location for accounting info needed for better decision
making. All the summarized data about your finances can be found here.
You are also able to set up Chart of Accounts used by your company.
Accounts Receivable
This subsystem takes care of the financial interactions with customers that
use your enterprise’s outputs. It gathers finance receipts and performs
tasks like tracking invoices for clients whose payments are pending. This
function also allows you to classify your accounts. It provides you with a
real-time credit management system. Your reports will have detailed
analysis, and also statements from clients that owe your company
payment. This system will also remind you about unpaid invoices.
Account Payables
This subsystem takes care of the input your enterprise provides in the
form of products or services. It gives your company the ability to quickly
register, track, and authorize incoming invoices. The form for approving
invoices is simple to use. Invoices can also be generated automatically
when needed. It can also match receipts with invoices automatically.
Asset Management
Fixed assets management is one of the main financial functions. This
section keeps the assets ledger that provides data related to asset
transactions. Assets management keeps track of your assets through their
life cycle. It manages fixed asset investment and disposal, depreciation
cost, revaluation.
Cash Management
All the data relating to the cash flow of your enterprise can be found here.
It processes and analyzes all the money and bank transactions due to the
payment of invoices. The cash management subsystem also analyzes
financial transactions within a specific period of time and provides data on
the source of income and use of funds to control liquidity. All this is
important for your company to meet payment obligations.
An ERP solution gives all employees access to the information they need to answer
important questions about their department’s current performance and future planning,
as well as target areas for improvement. This single source of information minimizes
data accuracy and consistency issues and ensures everyone is looking at the same
numbers, no matter their role. It also drives better decision-making that leads to more
efficient processes and cost savings. Additionally, ERP can automate many tasks,
reducing errors and freeing up employees to focus on more strategic work.
Common ERP modules support back- and front-office functions like finance and
accounting, procurement, manufacturing, inventory management, order
management, warehouse management, supply chain management, customer relationship
management (CRM) procurement and workforce management. More functionally rich
solutions may also include professional services automation (service resource
management), human resources management, ecommerce and marketing automation.
The beauty of modular ERP software is that a company can add this functionality
while keeping the same foundation in place. There is no need to implement a new
ERP system—a lengthy process—when requirements change, as long as the company
chooses an established ERP provider with a wide selection of modules.
1. Finance
The finance and accounting module is the most important ERP module because it allows
businesses to understand their current financial state and future outlook. Key features
of this module include tracking accounts payable (AP) and accounts receivable (AR) and
managing the general ledger. It also creates and stores crucial financial documents
like balance sheets, payment receipts and tax statements.
The financial management module can automate tasks related to billing, vendor
payments, cash management and account reconciliation, helping the accounting
department close the books in a timely manner and comply with current revenue
recognition standards. It also has the data that financial planning and analysis employees
need to prepare key reports, including profit and loss (P&L) statements and board
reports, and run scenario plans.
2. Procurement
The procurement module, also known as the purchasing module, helps an organization
secure the materials or products it needs to manufacture and/or sell goods. Companies
can keep a list of approved vendors in this module and tie those suppliers to certain
items, helping with supplier relationship management. The module can automate requests
for a quote, then track and analyze the quotes that come in.
Once a company accepts a quote, the procurement module helps the purchasing
department prepare and send out purchase orders. It can then track that purchase order
as the seller turns it into a sales order and ships the goods, automatically updating
inventory levels once the order arrives.
3. Manufacturing
The earliest version of ERP, material requirements planning (MRP) systems, were designed
for manufacturers, and manufacturing remains a key piece of ERP. Today, ERP
systems typically have a production management or manufacturing execution system
(MES). The manufacturing module helps manufacturers plan production and make sure
they have everything they need for planned production runs, like raw materials and
machinery capacity. During the manufacturing process, it can update the status of
goods-in-progress and help companies track actual output against forecasted
production. It also provides a real-time picture of the shop floor, capturing
information on items in progress and finished goods. It can calculate the average time
to produce an item and then compare supply with forecasted demand to plan adequate
production.
4. Inventory Management
The inventory management module enables inventory control by tracking item quantities
and location down to individual SKUs. This module offers a complete picture of not
only current but also incoming inventory, through an integration with the procurement
tool. This piece of software helps businesses manage inventory costs, making sure
they have sufficient stock without tying up too much cash in inventory. An inventory
management application can weigh sales trends against available product to helps
companies make informed decisions that boost margins and increase inventory turn (a
measure of how often inventory is sold over a certain period). It can help prevent
stockouts and delays, which enhances customer service.
Businesses that lack other supply chain management modules may also use the
inventory management application to handle purchase orders, sales orders and
shipping. Larger organizations will need a version of this solution that can track
inventory across multiple locations.
5. Order Management
An order management module tracks orders from receipt to delivery. This piece of the
ERP feeds all orders to the warehouse, distribution center or retail store after
customers place them and tracks their status as they’re prepared, fulfilled and shipped
to the customer. The order management module prevents orders from being lost and
boosts on-time delivery rates to keep customers happy and cut unnecessary expenses
for expedited shipping.
More advanced order management applications can help a company determine the
most cost-effective option for fulfilling an order—a store vs. a warehouse vs. a third-
party fulfillment partner, for example—based on available inventory and the buyer’s
location.
6. Warehouse Management
A warehouse management module can deliver a rapid return on investment for businesses
that operate their own warehouses. This application can efficiently guide warehouse
employees through all warehouse processes based on the layout of the facility, from
putaway when shipments arrive to picking to packing and shipping. It can also help
companies plan labor based on expected order volume. The warehouse management
module can support different picking strategies like batch picking, wave picking and
zone picking depending on which is most efficient for a given business, and some
modules can show employees the most efficient pick path.
As noted earlier, supply chain management can include a wide array of modules like
procurement, inventory management, manufacturing, order management and
warehouse management. However, it may have functionality beyond the core
capabilities of those modules.
Many businesses also use CRM to manage sales leads and opportunities. It can track
communication with prospects and suggest which customers should be targeted for
certain promotions or cross-sell opportunities. More robust CRM modules may
support customer segmentation (enabling more targeted marketing) and advanced
contact managers and reporting tools.
Payroll could also fall under the workforce management module. A payroll sub-
module automatically distributes paychecks to employees on a set schedule with the
appropriate taxes deducted and handles expense reimbursement. It can also provide
reports on payroll expenses, total overtime hours and similar KPIs.
11. Human Resources Management
A human resource management (HRM) or human capital management (HCM) module
usually encompasses all the features of a workforce management application and
offers additional capabilities. HRM could be viewed as CRM for employees. This
popular module has detailed records on all employees and stores documents like
performance reviews, job descriptions and offer letters. It tracks not only hours
worked but also paid time off (PTO)/sick days and benefits information.
Since the HRM module stores a vast amount of information on every employee across
the organization, it eliminates a lot of duplicate or inaccurate data that many
organizations store in various spreadsheets.
12. Ecommerce
Certain ERP vendors offer an ecommerce module for businesses that want to sell online.
This module allows companies to quickly launch a business-to-business (B2B) or
business-to-consumer (B2C) ecommerce website. Leading commerce applications
include user-friendly tools that allow employees to easily add new items, update
product content (item descriptions, titles, specs, images, etc.) and change the look and
feel of the website.
When the ecommerce application is integrated with other ERP applications, all
payment, order and inventory information feeds from the ecommerce module into the
shared database. That ensures all transactions are added to the ledger, out-of-stock
items are removed from the site and orders ship on time.
Commerce and marketing automation are both pieces of software that some would not
put under the ERP umbrella, though many businesses rely on them to attract and
convert customers, especially as the internet has become a primary driver of new
business. Though there are plenty of marketing automation and commerce solutions
available from non-ERP vendors, solutions from your ERP provider offer a tighter,
more reliable integration and may share a common user interface that reduces the
learning curve and increases adoption among employees.
Purchasing and implementing an ERP platform used to be intimidating, even
overwhelming, but by beginning with an ERP system that’s right for your business allows
you to hit the ground running with the foundations and build it out as you grow. The
ideal ERP modules for your business is one that meets your need right now and is
scalable to help you meet the challenges and opportunities that growth presents.
There are multiple delivery models for ERP, including cloud, on-premises and hybrid.
A cloud system runs on remote servers and may be managed by the software vendor,
while an on-premises system requires local, company-owned servers. A hybrid
approach blends the two, combining aspects of both on-premises and cloud ERP
platforms.