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Research
12 HUMSS 2 (SET A)
By:
Madreo, John Winmar C.
Borja, John Rey
Delima, Alexa Jane
Dorado, Jath Nelson
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CHAPTER 1
Introduction
Technology influences the way of people interact, read, and think. In society
today, It plays a significant role, digital devices have made our lives apparently easy
wherein we use different social media platforms to communicate effectively. Effective
communication is the process of exchanging ideas, thoughts, opinions, knowledge,
and data so that the message is received and understood with clarity and purpose.
When we communicate effectively, both the sender and receiver feel satisfied
(Coursera, 2022). Communication occurs in many forms, including verbal, non-
verbal, and written skills.
Social media is a wide platform for many people that can help with their daily
lifestyle. According to (Bhamare, 2018) cited that social media is becoming a vital
tool for daily social interaction. It creates an opportunity for people to interact with
each other in a way that is both helpful and essential to socially motivate people.
Furthermore, social media is described as the collection of online communication
channels dedicated to community-based input, interaction, content sharing, and
collaboration. With the help of social media apps, it can share memories, reconnect
with friends, plan events, and communicate almost instantaneously. Social media
has positive as well as negative impacts on communication skills.
People are very much aware that communication is the life blood existence
and realize how important it is in their lives. Communication is not technically just
about exchanging information. It is more about being able to understand the emotion
and intentions behind the information. To communicate well is to understand, and be
understood (Bequiri, 2017). A vital life skill and one that should not be
underestimated is the ability to convey information correctly, simply and as expected.
Being able to clearly convey a message or listening in a way that makes the other
person feel heard and understood. By learning these, it can deepen your connection
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to others, build greater trust and respect, and overall social and communication
skills.
Theoretical Framework
the surroundings and the audience, and designed to give others "impressions" that
are in line with the actor's intended objectives. The appearance of action is the main
topic of Goffman's book. It is entirely appropriate to use the analogy of Cartesian
dualism, in which the world is compared to a space or territory that the thinking
subject will control. The relevance is supported by the statement that "this control is
primarily attained by influencing the definition of the situation that the others come to
formulate.
Conceptual Framework
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The following box contains "process" variables, which includes the instrument
and method validation, interview, survey questionnaire distribution, data collection,
and interpretation.
The final section will include "output" this is composed of the objectives and
possible results at the end of the study which are to inform the students as well as
the parents and teachers about the impact of social media usage on effective
communication skills to the Senior High Students of Sta. Lucia High School, Pasig
City.
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Hypothesis
Alternative Hypothesis;
This study focuses on the impact of social media usage on students effective
communication skills. The researcher prepared survey questionnaires to collect the
information needed to solve the research problem. First, knowing the social media
platforms that the students always use. Second, knowing the usage of social media
to the students. Third, determining the effectiveness of social media in enhancing
communications skills in terms of verbal, non-verbal, and written communication
skills.
The research respondents were composed of fifty (50) students for grade 12
Humanities and Social Sciences (HUMSS) Senior High Students. The primary data
gathering method to be used is survey questionnaire to determine the impact of
social media usage on effective communication skills to the grade 12 students of
Sta. Lucia High School, Pasig City.
This research acknowledges the students use of social media platforms and
how they may contribute to their communication skills. The goal of this study is to
determine the impact of social media usage on effective communication skills of
Grade 12 Humanities and Social Sciences students.
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Students - This study will assist students in determining how social media affects
their communication skills. It can educate students on the value of effective
communication skills through the use of social media.
Teachers - This study will assist teachers in understanding the value of social media
through the communication skills of students.
School Administrator - The findings of the study will assist the administrator at the
school in developing more concepts and initiatives that could provide insight into how
social media affects students ability to effectively communicate.
Future Researchers - This research study can be used as a future reference in their
research study. As well as for other educational purposes. The purpose of this
research is to determine the impact of social media usage on effective
communication skills.
Definition of terms
The following is a list of terms that will provide meaning in order to understand
the contents of the study:
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Mass media. Mass media means technology that is intended to reach a mass
audience. (Study.com, 2015)
Social Media Platform. Known as the lovechild of the World Wide Web which
comes in many forms such as blogs, forum, photo-sharing, social gaming, chat apps,
and social networks (Clement, 2020). Specifically, those are Facebook, Twitter,
Google+, YouTube, Instagram and a lot more. In this study, it is used to determine
the social media platforms that the respondents use.
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Chapter 2
Related Literature
Social media has so much to give to Filipino people. It helps people find ways
to discover recent news or information. Through the use of the internet, everyone
has access to social media, which is a form of communication. People interact,
communicate, and work together as if they were in a social setting using a
combination of websites and applications (Digital Marketing, 2018). We can use
social media to improve our communication skills and social connections. Through
social media sites, we can make new friends, exchange ideas, develop new
interests, and try new things.
A result from the study of Lyceum of the Philippines (2018) who found out that
social media have a great help to the students an education. It is used by the
students to interact with each other and is one of the most used communication tools
of today. Social media provides an easy and effective way for students to
communicate, socialize, and improve their cognitive skills. They also stated that
students can gain knowledge and skills by using social media in their daily activities.
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It can help students improve their social skills by allowing them to communicate with
other people online. Students can also use social media to keep up with current
events around the world.
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Related Studies
The results of the study by Ademiluyi, et al. (2019), showed among other
things that social media use significantly improves students communication skills.
The study has the potential to have a significant impact on teachers and students by
empowering them to recognize, accept, and use social media as a tool for learning,
teaching, and developing new skills. It was suggested, among other things, that
teachers should encourage students to use social media to gather essential
information. This findings is similar to that of (Magmanlac & Caiga, 2018), who found
out that educational benefits of social media are enormous. One of the most popular
forms of communication in use today are used by students to interact with one
another. Furthermore, the findings shows that Facebook is the most popular social
media site that students utilized and they agreed that social media affects them
positively.
According to Dantuono (2020), one of the most visible effects of social media
on society is social communication. People need social skills and interaction to be
successful in life. The article also discusses how social media can improve peer
relationships. One of the facts is that it can frequently connect the person with their
peer, which can improve the relationship. The article then concludes that social
media should only be used correctly to maintain relationships, social skills, and
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communication abilities. Social media is similar to a drug, but its adaptability makes it
especially addictive (Berger, n.d). It adapts according to your preferences and
behaviors, which increases its usefulness while also making it more interesting,
engaging, and addictive.
According to Baruah (2020), who found out that one of the most significant
benefits of using social media is the online sharing of knowledge and information
among various groups of people. This online sharing of information also promotes
the improvement of communication skills among people, particularly among learners
and students of educational institutions.
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Chapter 3
RESEARCH METHODOLOGY
Method of Research
In this study, the researchers selected the most appropriate design. This
study is qualitative research design as it aims to seek an in-depth
understanding of social phenomena with their natural setting. McCombes S,
(2019) stated that descriptive research design aims to accurately and
systematically describe a population, situation or phenomenon. It can answer
the questions of what, where, when¸ and how, but not why. The research
design is descriptive which will use survey questionnaire that focuses on the
impact of social media usage on effective communication skills of grade 12
Humanities and Social Sciences (HUMSS) students in Sta. Lucia High
School.
The number of respondents for this study were fifty (50) senior high students
from Grade 12 Humanities and Social Sciences (HUMSS) in Sta. Lucia High School.
The researchers select three (3) sections of respondents from both sets. It aims to
determine the impact of social media usage on effective communication skills using
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The respondents were given the questionnaire-checklist that will help the
researchers to determine “The Impacts of Social Media Usage on Effective
Communication Skills of Grade 12 Humanities and Social Sciences Students
in Sta. Lucia High School.”
Table 1
Grade 12 HUMSS
Students Population Percentage (%) Sample Size
(Set A and B)
HUMSS section 1 68 33.66% 16
HUMSS section 2 69 34.15% 18
HUMSS section 3 65 32.20% 16
Total 202 100.00% 50
The table showed the population, percentage, and sample of the study.
The whole population is 202 students, the percentage is 100.00% percent and the
sample size is 50.
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Research Instruments
The researchers used a questionnaire as the primary instrument for this study
to provide additional information. To clarify, a survey is a research method for
gathering and analyzing data from a group of people, whereas a questionnaire is a
specific tool or instrument for gathering data (Bhandari, 2021). The given
questionnaire is in the form of a checklist and was divided into three parts consisting
of items that elicited the effectiveness of social media in communication skills under
indicators such as Verbal, Non-verbal, and Written skills.
The Grade 12 Senior High School students in Humanities and Social Sciences
scored the indicators using a likert scale, which has four points. The researchers
used the mean ranges and their interpretations, with the responses being: 4 for
"Excellent," 3 for "Good," 2 for "Average," and 1 for "Poor."
Table 2
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The researchers made a letter of request asking for permission to the teachers
and research adviser of Sta. Lucia High School to conduct a study about the impact
of social media usage on effective communication skills to the grade 12 HUMSS
students.
The researchers will distribute consent letters to the respondents, who will be
grade 12 HUMSS students. After receiving consent from the respondents, the
researchers will hand out an 18-items survey questionnaire and carefully explain
some important reminders and instructions on how to complete the survey. The
instructions were carefully read by the participants. The researchers supervised the
questionnaire collection to ensure the validity and accuracy of the information
obtained after each question was fully answered.
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Chapter 4
This chapter presented the data gathered and organized together with the
analysis and interpretation. The tables were given appropriate interpretation based
on the corresponding results.
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As shown in the table three (3), after the analysis data revealed that
Facebook was the most utilized social media platforms by the students which have a
frequency of 39 or 27% percent. It has been discovered that only a few have used
YouTube and TikTok, with a frequency of 29 and 26, respectively, and both having a
percentage of 20%, while Instagram and Twitter have a frequency of 26 and 17,
respectively, and a percentage of 18% and 12%, Others has a frequency of 5 and a
percentage of 5%. a
This indicates that Facebook has become the most widely used social media
platform for students to improve their communication skills.
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mean
Legend: 4.00-3.51 (SA), 2.51-3.50 (A), 1.51-2.50 (D), 1.01-50 (SD)
Table four (4) presents the functions or usage of social media on the Grade
12 Humanities and Social Sciences Students of Sta. Lucia High School. After the
analysis data revealed different value of weighted means which implies that students
have different purpose why they use social media. Based on the table, the usage of
social media with the highest rank is to "get and share information" with a weighted
mean of 3.42, second in rank is to "gain new knowledge and learn new things" with a
weighted mean of 3.36, third in rank is to "become more sociable", fourth in rank is to
"seek help from teacher and classmates", and last in rank is to "follow current trends
in different trends". The table shows that the students, with overall weighted mean of
3.11, generally agree that social media has a function or usage. Based on the rank
and weighted mean in statement number 5 (five) it was discovered that the majority
of students used social media to gain and share reliable information.
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Table five (5) presents data on the use of social media in terms of verbal skills.
It shows that from the five (5) statements on the influence of social media in terms of
verbal skills, it revealed a different value of weighted mean which signifies that the
respondents gets different learning in social media when it comes to enhancing their
verbal skills. The number ten (10) statement had the highest weighted mean of 3.22
and was ranked first, followed by statement number six (6) with a 3.18 weighted
mean and was ranked second, statement number nine (9) with a 3.14 weighted
mean and was ranked third, statement number seven (7) with a 3.10 weighted was
ranked fourth, and statement number eight (8) with a weighted mean of 3.10 was
ranked fifth. It can be gleaned from the table that the respondents generally agree
that social media enhance their verbal skills with overall weighted mean of 3.14
After analysis, it was discovered that statement number five (5) has the highest
weighted mean and first ranked, implying that the respondents used social media to
gain more learning and knowledge on how to be an effective communicator,
particularly when discussing in front of wide audiences.
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gestures to the
audience
15. Give 3.24 Agree 1
importance on
careful gesture
and facial
expression during
face-to-face
interactions
Overall weighted 3.16 Agree
mean
Legend: 4.00-3.51 (SA), 2.51-3.50 (A), 1.51-2.50 (D), 1.01-1.50 (SD)
Table six (6) presents data on social media use in terms of non-verbal skills. It
proves that each of the five (5) statements on the influence of social media revealed
a different weighted mean value when it comes to enhancing their non-verbal skills.
The number fifteen (15) statement had the highest weighted mean of 3.24 and was
ranked first, followed by the statement number thirteen (13) with a weighted mean of
3.22 and was ranked second, while statement number eleven (11) with a weighted
mean of 3.16 was ranked third, statement number fourteen (14) with a weighted
mean of 3.12 was ranked fourth, and statement number fifteen (15) with a weighted
mean of 3.12 was ranked fifth. On the other hand, the respondents generally agree
that social media enhances their non-verbal skills with overall weighted mean of
3.16.
After analyzing the data, it was discovered that the use of social media
enhanced students verbal communication, particularly when it came to proper
gestures and facial expressions during face-to-face conversations.
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Table seven (7) shows the data on social media use in terms of written
communication skills. It demonstrates that when it comes to written communication
skills, each of the three (3) statements on the influence of social media revealed a
different weighted mean. The number sixteen (16) statement had the highest
weighted mean of 3.44 and was ranked first, followed by the number eighteen
statement with a weighted mean of 3.42 and was ranked second, and statement
number seventeen with a weighted mean of 3.36 was ranked third.
After analyzing the data, it was discovered that using social media improved
students written communication skills, particularly when it came to being more aware
of grammar and spelling. The table shows that students agree on the influence of
social media on written communication, with an overall weighted mean of 3.41.
Chapter 5
This chapter presents the summary, conclusion and recommendations of the study.
Summary
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References
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Journal of Democracy. (2019) The Road to Digital Unfreedom: Three Painful Truths
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Qi, J., Monod, E., Fang, B., & Deng, S. (2018). Theories of Social Media:
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https://doi.org/10.1016/j.eng.2018.02.009
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Talaue, G. M., AlSaad, A., AlRushaidan, N., AlHugail, A., & AlFahhad, S. (2018).
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University of the People. (n.d.). How Social Media Affected Communication: Facts
that surprise!. Retrieved from https://www.uopeople.edu/blog/how-social-media-
affected-communication/
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