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  • Module 9 Offering Services and Help

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    Juanda Ma'ruf
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    This document discusses offering and accepting help. It outlines that there are formal and informal ways to offer assistance depending on the person. Formal offers use polite language for those in higher positions, while informal offers use casual language for close acquaintances. Examples are given for offering help, accepting help, and refusing help in both formal and informal contexts. The purpose is to provide guidance on appropriately offering and responding to offers of assistance.

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    MODULE 9 OFFERING SERVICES AND HELP

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    This document discusses offering and accepting help. It outlines that there are formal and informal ways to offer assistance depending on the person. Formal offers use polite language for those in higher positions, while informal offers use casual language for close acquaintances. Examples are given for offering help, accepting help, and refusing help in both formal and informal contexts. The purpose is to provide guidance on appropriately offering and responding to offers of assistance.

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    10 views1 page

    Module 9 Offering Services and Help

    Uploaded by

    Juanda Ma'ruf
    This document discusses offering and accepting help. It outlines that there are formal and informal ways to offer assistance depending on the person. Formal offers use polite language for those in higher positions, while informal offers use casual language for close acquaintances. Examples are given for offering help, accepting help, and refusing help in both formal and informal contexts. The purpose is to provide guidance on appropriately offering and responding to offers of assistance.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
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    of 1

    MODULE 9

    OFFERING SERVICES / HELP

    Offering services and help is a way and an expression to suggest or to offer help to someone who
    needs it. The purpose is to offers assistance.
    There are two kinds of offering :

     Formal offers are used when you talk to someone who are older or whose position is
    higher than you.

     Informal offers are used when you talk to someone close to you

    FORMAL INFORMAL

     May I help you?  Can I help you?


     May I be of assistant?  Do you need any help?
     Would you like/need any help?  Let me help you
     Is there anything I can do for you?  Need some help?
     Perhaps I could assist in some way  What can I do for you?
     How can I help you?
     What if I help you?

    ACCEPTING SERVICES / HELP

    FORMAL INFORMAL

     That would be great, thank you so  Yes, please


    much  Yes, please. I really appreciate it
     That’s extremely  Yes, if you don’t mind
    kind/good/thoughtful of you  Just what I needed!
     Thank you, It’s very kind of you
     That is so nice of you, thank you

    REFUSING SERVICES AND HELP

    FORMAL INFORMAL

     It’s very good of you to offer, but I  No, thank you


    will manage it on my own  Don’t worry I can help myself
     I’m very grateful for your offer but  Don’t worry I will do it myself
    ….  Thanks, but I prefer not bothering
     Please don’t trouble yourself you
     That’s extremely kind of you, but….  I appreciate that but I can do it
    myself
     Please don’t be bother yourself

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