Information Technology

IT Notes :
Section 01 :
 Examples of information systems:
 Smoke signals for communication
 Card catalogs in a library
 Your book bag, day planner, notebooks, and file folders
 The cash register at your favorite fast-food restaurant
 A paper-based accounting ledger

 Five major areas of information systems knowledge needed by Business

Professionals:
1. Foundation Concepts.
2. Information Technologies.
3. Business Applications.
4. Development Processes.
5. Management Challenges.

 The business applications of information systems can support a firm’s-

 Business processes,
 Managerial decision making, and
 Strategies for competitive advantage.

 The business applications of information systems have expanded significantly over the
years:
1. Data Processing (1950-60)
2. Management reporting
3. Decision support
4. Strategic and End-User support
5. Electronic business and commerce
6. Enterprise resource planning and business intelligence (2000-2010)

 The Fundamental Roles of IS in Business: (The three vital roles)

 Support of business processes and operations.
 Support of decision making by employees and managers.
 Support of strategies for competitive advantage.
 The Role of e-Business in Business :
 (1) Reengineer internal business processes,
 (2) Implement e-commerce systems with their customers and suppliers, and
 (3) Promote enterprise collaboration among business teams and workgroups.

 Developing IS Solutions:
 Investigation
 Analyze
 Design
 Implement
 Maintain

 Management Support Systems:

 Management information systems (MIS).
 Decision support systems (DSS).
 Executive information systems (EIS).
 Enterprice resource planning (ERP).

 Other Categories of Information Systems:

 Expert systems
 Knowledge management systems.
 Strategic information systems.
 Functional business systems.

 Challenges in IT careers:
 Continuous change in IT and new requirements by the employers and customers.
 The increasing importance placed on “cybersecurity”—the protection of electronic
information.

 Myth about IS:

 There are no jobs for IS professionals.
 IS professionals are computer geeks who live in a cubicle.

 Application Of IT:
 Customer Relationship Management
 Humen Resources Management
 Business Intelligence Systems
 Chapter 3
End User and Enterprise Computing :
Types of Computer Systems:
1. Microcomputer systems
 Workstation computers
 Network servers
2. Midrange systems
3. Mainframe systems
4. Supercomputer systems