Revision

1- What did you do yesterday?

I went to the restaurant, met my friends and had dinner together.
2- How did you spend your last vacation?
I travelled to Cairo, visited my family and watched TV.
3-What’s your plan for your next vacation? What are you going to do in
your next vacation?
I am going to meet my friends in Cairo and play soccer at Al-Ahli Club.
4- What are your future plans?
I am going to travel abroad.
I am going to start my own business.
I am going to shift my career.
I am going to buy a car.
I am going to get married and have children.
5- The guest is near the staff gate of the hotel, asking you: “How can I
get to the lobby?”
You can go straight ahead until you find the main entrance of the hotel.
6- The guest is complaining about the late order; how can you handle
him/her?
I am sorry to have kept you waiting. Your order will be ready within 10
minutes.
7- What would you tell the guest if you cannot provide him/her with a
certain service?
May I suggest an alternative?
Let me check and get back to you.
8- What would you say to take the order?
How may I help you?
What can I get you?
9- What would you say when the guest’s order is ready?
Bon Appetit
Enjoy your meal
10- What would you say when you like the guest to repeat what was said
or when you do not understand what he or she said?
Can you repeat that Sir/Madam?