Download as pdf or txt
Download as pdf or txt
You are on page 1of 9

ht. .I. Nurs. Stud, Vol. 34, No. 3, pp.

222-230, 1997
0 1997 Elsevier Smnce Ltd. All rights reserved
Pergamon Printed in Great Britam
0020-74X9/97 1617.00+0.00
PII: SOO20-7489(97)00009-6

Measuring clinical nurse performance: developmentof


the King’s Nurse Performance Scale
Joanne M. Fitzpatrick, Alison E. While and Julia D. Roberts

Department of Nursing Studies, King’s College London, Cornwall House, Waterloo Road, London SE1 8WA, U.K.

(Received 20 September 1996;revised 3 December 1996;accepted 14 January 1997)

Abstract

The development of the King’s Nurse Performance Scale to measure clinical nurse performance is described. Instrument
construction was informed by the Slater Nursing Competencies Rating Scale [Wandelt, M. A. and Stewart, D. S. (1975)
Slater Nursing Competencies Rating Scale. Appleton-Century Crofts, New York] together with key literature and the use of
expert opinion. The instrument was utilised to observe the clinical performance of senior student nurses (n = 99) and data
which were at the ordinal level were statistically analysed using a variety of non-parametric tests. Key findings of students’
observed nursing practice are presented in a separate paper (While et al., unpublished document). Internal consistency testing
of the King’s Nurse Performance Scaleusing Cronbach’s alpha coefficient revealed a promising alpha for the total instrument
(r = 0.93). The subsection alphas indicated that further refinement may enhance the strength of the instrument as a tool for
the measurementof performance in different domains of practice. The possible useof the Scalein the professional development
of newly qualified nurses is suggested.0 1997Elsevier ScienceLtd.

Keywords: Clinical performance; measurement; instrument development.

Background required regarding how people behave in their natural


environment, whether and how they actually use their
This research formed part of a larger English
skills, or the events which occur in the course of nor-
National Board (ENB) commissioned study to com-
mal activities (Crow, 1984).However, methodological
pare the outcomes of pre-registration nurse education
challenges associated with observation research, for
programmes in the United Kingdom (While et al.,
example, related to effective instrument development
1995). At the time of the study, three different pro-
and operationalisation, are well acknowledged in the
grammeswere available: registered general nurse pro-
literature (Fitzpatrick et al., 1996) and may partly
grammes, diploma RN programmes, and integrated
account for its limited use to date. A further com-
degreeprogrammes.
pounding issue concerns the fact that: “development
Since pre-registration education aims to equip stu-
of a tool, implementation and abandonment occurs
dents with sound knowledge and clinical skills, and
too frequently” (Wood, 1982).
with attitudes and values favourable to the pro-
Acknowledging these issuesit was decided to draw
fessional nurse role (ENB, 1994), it is essential to
upon the strengths of an existing instrument and of
investigate how nurses actually practice in the clinical
particular interest to the researchers was the Slater
environment (While, 1994). One approach is direct
Nursing Competencies Rating Scale (Wandelt and
observation of nurses’ practice, however, this method
Stewart, 1975). This is a generic tool which focuses
has only been utilised to a limited extent in nurse
observation upon nurse performance as a whole and
education research. The present research sought to
has been tested for reliability and validity (Ager and
address this gap by exploring the performance of
Wandelt, 1975).Generic instruments are those which:
senior student nurses from the three programmes
“contain scalesand are designed to assessor measure
using the King’s Nurse Performance Scaleduring non-
the quality of nursing care in general, rather than
participant observation in the ward setting.
nursing care associated with specific problems” (Tom-
alin et al., 1992).
The Slater Nursing Competencies Rating Scale
Observing actual-situated behaviour (Wandelt and Stewart, 1975)consists of 84 observable
Direct observation has been advocated as the items which have been arranged into six subsections:
research method of choice when information is ‘psychosocial individual’ (18 items); ‘psychosocial

222
J. M. Fitzpatrick et a/./Clinical nurse performance 223

group’ (13 items); ‘physical’ (13 items); ‘general’ (16 instruments in use in the United Kingdom (Redfern
items); ‘communication’ (7 items); and ‘professional et al., 1994).
implications’ (17 items). Reliability testing has been
conducted (using inter-rater reliability, stability and
Enhancing content specificity
internal consistency tests) and construct, content, pre-
dictive and discriminant validity have been examined The King’s Nurse Performance Scale drew sub-
by Ager and Wandelt (1975). stantially upon the Slater Nursing Competencies Rat-
For example, as an index of inter-rater reliability ing Scale (Wandelt and Stewart, 1975). The latter,
interclass correlation coefficients were selected by however, was not without its limitations, for example,
Ager and Wandelt (1975) and were calculated using it was developed for use in the US over twenty years
the scores of pairs of observers who had rated the previously. It was essential therefore to ensure, as far
performance of three student groups (n = 74) sim- as possible, that content was specific to and rep-
ultaneously but independently. Values of 0.72, 0.75 resented a current understanding of nurse per-
and 0.78 were achieved, indicating a modest reliability formance in the United Kingdom (Anastasi, 1976;
when compared to the criterion of 0.80 which Nunally Nunally, 1978; Cronbach, 1984; Linn et al., 1991).
(1978) has specified. As a measure of the instrument’s Indeed, it has been asserted that failure to establish
internal consistency the odd-even split half reliability this requirement: “increases the probability that
and Cronbach’s alpha techniques were employed. The reliability estimates will simply describe the con-
odd&even split half technique produced a reliability sistency of irrelevant measures of subject effec-
coefficient of r = 0.98 which compares favourably tiveness” (Peterson et al., 1985). Thus, while
with Nunally’s (1978) criterion of 0.80. Cronbach’s acknowledging that an index of content validity can-
alpha technique, however, yielded a coefficient of not be computed, it was nevertheless imperative to
r = 0.74 for the total instrument using 71 of the 84 maximise quality of content.
items (13 items had inadequate sample sizes). In previous attempts to design performance evalu-
Coefficients for the six subsections have not been ation tools, a variety of strategies to generate and
reported by Ager and Wandelt. The variation between validate the content domain have been adopted,
the two coefficient measures may be explained by the including: incorporating current literature; drawing
possibility of different reliability estimates being upon programme curricula; seeking expert opinion;
obtained when different combinations of splits have and preliminary observation of people engaged in the
been used (Polit and Hungler, 1987). Further, Ager activity under consideration to identify key indicators
and Wandelt (1975) have suggested that the Cron- (Sommerfield and Accola, 1978; Stecchi et a/., 1983;
bath’s alpha measure in this instance may be under- Cottrell et al., 1986; Gould, 1993). The Critical Inci-
estimated due to unequal sample sizes for the various dent Technique has also been explored as a potentially
intercorrelations (p. 55). To explore the instrument’s useful approach to generate a valid content base (Gor-
underlying dimensions, factor analysis was conduc- ham, 1962; Gorham, 1963; Brumback and Howell,
ted, using 7 1 of the 84 items which had sufficient cases. 1972; Sims, 1976; DeBack and Mentowski, 1986). For
Factors with an eigenvalue > 1 were retained and 12 example, DeBack and Mentowski (1986) interviewed
in total were identified accounting for 83% of the staff nurses and nurse supervisors (n = 83) from three
total variance, with factor 1 accounting for 55%. The health care settings to elicit critical incidents of effec-
authors reported that on the varimax rotation items tive and ineffective nursing practice. A model of nurse
from the six subsections demonstrated some tendency competencies was developed from the interview data
to load on separate factors, which indicates that items and was subsequently used to score perceived differ-
were not exclusive to their subsections. Further details ences in the performance of baccalaureate (n = 37)
regarding where the factors drew their items from associate degree (n = 8) and diploma (n = 30) nurses,
have not been reported by Ager and Wandelt. as well as nurses with a higher degree (n = 5). Once
The original version of the Slater Nursing Com- again, however, the instrument was utilised to explore
petencies Rating Scale (Slater, 1967) was used in a perceived differences rather than actual-situated per-
pilot study by Christman (1971) to examine bacca- formance. Strategies adopted to enhance the content
laureate nurses’ performance (n = 42) using the specificity of the King’s Nurse Performance Scale are
organisation of nursing care as the independent vari- discussed in the forthcoming sections.
able. In another United States (U.S.) study, Petti
(1975) utilised the tool to obtain head nurse and pati-
The construction of scale items
ent ratings of nurse performance. Unfortunately,
neither Christman (1971) nor Petti (1975) reported Taking into consideration the above information,
having carried out further reliability and validity test- the King’s Nurse Performance Scale was constructed
ing of the Scale. Interestingly, the quality assessment with the aim of producing a generic set of observable
instrument Qualpacs (Wandelt and Ager, 1974) nursing actions reflective of nurse performance in the
which was also developed from the Slater Nursing United Kingdom (UK) and amenable to accurate dis-
Competencies Rating Scale, has been found to be the crimination. An analysis of the concept of nurse per-
most valid of three popular generic quality assessment formance identified key facets of the nurse role which
224 J. M. Fitzpatrick et aL/Clinical nurse performance
informed the development of the instrument, together etition and the inclusion of non-specific items. Analy-
with a critical review of the Slater Nursing Com- sis ofitems in the Slater Nursing Competencies Rating
petencies Rating Scale (Wandelt and Stewart, 1975). Scale informed the developmental process in this
Within the King’s Nurse Performance Scale, seven study. For example, items one and two of the ‘psy-
domains of nurse performance were formulated and chosocial: individual’ subsection of the Slater instru-
these are detailed below. Items generated from the ment highlighted the difficulty of generating discrete
literature as well as items drawn from the Slater Nurs- items. Specifically, item 2 refers to the nurse being a
ing Competencies Rating Scale (Wandelt and Stewart, receptive listener, however, this overlaps with item 1,
1975) were assembled to represent each area of prac- the focus of which is the need to give full attention to
tice and the first draft of the instrument consisted of the patient. No similar items were incorporated in the
67 items grouped into the seven domains of nurse King’s Nurse Performance Scale. Further challenges
performance. Items were illustrated with cues, the pur- included ensuring item mutual exclusiveness and logi-
pose of which was to facilitate the observer training cal coherence, as well as achieving discrete subsec-
programme, specifically, enabling the accurate identi- tions. For example, associated with attending to
fication and discrimination of items during obser- clients’ personal hygiene needs (physical domain) is
vation and minimising observer inference. For working in collaboration (use of the nursing process
example, the cues provided for item 4 ‘Ensures patient in planning care domain), and attending to clients’
receives fluid intake as appropriate’ were as follows: sensitivities (psychosocial domain). This challenge is
‘Ensures intravenous fluid is administered according highlighted further when examination of the internal
to regimen’; and ‘Acts upon the evidence of a main- consistency and construct validity of the instrument
tained intake and output chart’. To further facilitate is discussed.
quick and accurate recording in the field setting, each
item was identified as one whose rating will usually be
Validation of content
direct, one whose rating will usually be indirect (e.g.
from a written record) or one whose rating may be Key criteria for maximising content validity include
direct or indirect. The first subsection ‘physical an adequate collection of items which represent the
domain’ (14 items) focused upon nursing actions to domain of investigation (i.e. nurse performance) and
address the physical needs of clients. The ‘psycho- appropriate methods of test construction (Nunally,
social domain’ (6 items) referred to nursing actions 1978; Messick, 1989; Streiner and Norman, 1989).
which addressed the psychosocial needs of clients. The From the outset of instrument development, the
‘professional domain’ (9 items) centred upon actions objective was to select items which provided the most
directed towards fulfilling the professional role. Meet- accurate and representative description of effective
ing the knowledge needs of clients, self and others was nurse performance and this process was informed by
the focus of the ‘promotion of health and teaching an extensive review of the literature. The use of experts
skills domain’ which consisted of four items. Man- is also an accepted strategy to validate the content
agement of self and others was the focus of the ‘care domain of instruments (Anastasi, 1976; Cronbach,
management skills and organisation of workload 1984; Streiner and Norman, 1989) and a panel of nine
domain’ and was represented by six items. Com- experts drawn from clinical, educational and research
munication with clients and others was reflected in settings, together with the Steering Group of the larger
subsection six which consisted of five items. The final study, were involved in the process of instrument
subsection encompassed the use of the nursing process review.
approach to the planning and delivery of care (21 The King’s Nurse Performance Scale items and cues
items). The subsections were designed to reflect the were sent to each member of the expert panel and the
training regulations of pre-registration courses of Steering Group of the larger study who were asked to
nurse preparation (Statutory Instrument No. 1456, respond independently. Experts were asked for their
1989) the Code of Professional Conduct (UKCC, comments upon the Scale as a whole, and the appro-
1992) and criteria for effective nurse performance priateness of subsections and individual items. The
which were derived from a wide literature base. For experts were asked to review the instrument for clarity,
example, it is expected that the newly qualified nurse comprehensiveness, mutual exclusiveness and to sug-
should be able to devise, implement and evaluate a gest any additional items for inclusion. They were also
plan of care (Statutory Instrument No. 1456, 1989; asked to score each item as an observable indicator of
UKCC, 1992). The conceptual framework under- effective nurse performance and to assign a rating on
pinning this, the nursing process, was therefore a scale of O-5 (0 being totally irrelevant and 5 being
reflected in the subsection: ‘use of the nursing process absolutely essential). It emerged, however, that the
in planning care’ and the work of several key authors scoring system did not always correspond with com-
contributed to item generation (Mayers, 1978; Yura ments regarding the technical quality of items. Thus
and Walsh, 1978; Kratz, 1979; Brooking, 1986; Hunt while an item may have been considered an important
and Marks-Maran, 1986). indicator of effective nurse performance its con-
Some of the challenges associated with the process struction required modification. Further, in some
of instrument development included avoiding rep- cases experts chose to note comments rather than
J. M. Fitzpatrick et uI/Clinical nurse performance 225

assign ratings to items, Thus refinement or deletion of


items was made on the basis of consistently critical
comments.
Items not explicitly related to the content domain
may introduce measurement error since potentially
they may discriminate among participants on a dimen-
sion which is different from that which the researcher
intends to investigate (Streiner and Norman, 1989).
In view of this, one important function of the expert
review system was the identification of any erroneous
items. Distribution of the Scale to the expert panels
on the first occasion resulted in the deletion of 10
items: ‘physical domain’ (two items), ‘psychosocial
domain’ (one item); ‘professional domain’ (three
items); and ‘use of the nursing process in planning
care domain’ (five items). Other modifications
included item refinement to prevent replication. For
example. items 42 and 43 in the ‘physical domain’ of
the Slater Nursing Competencies Rating Scale were
reflected in the first draft of the King’s Nurse Per-
formance Scale in a modified format. Item 42 read:
‘Recognises hazards to patient safety and takes appro-
priate action to maintain a safe environment and to
give patient a feeling of being safe’ and item 43 read:
‘Carries out safety measures developed to prevent pat-
ients from harming themselves or others’. The concept
(0 vmk. Rtq.mlk d E&N. ,592)
of safety was acknowledged as vital and was therefore
reflected in the following item: ‘Acts to maintain a Fig. 1 Exemplar of Scale domain.
safe environment for patient/others’ in the instrument.
Other modifications, to facilitate quick and accurate petencies Rating Scale, for example, like many clinical
recording in the field setting, included verbalising and evaluation instruments (Moritz and Sexton, 1970;
identifying each item as one whose rating will usually Gennaro et al., 1982; Bond and Jackson, 1990) incor-
be direct, one whose rating will usually be indirect, porates the use of a rating scale to score the items.
(e.g. from a written nursing record) or one whose Purported advantages of this format include its ability
rating may be direct or indirect. Some adjustments to to direct observation towards specific and clearly
item cues were also made on the basis of panel review. focused aspects of behaviour, thereby providing a con-
The process of reduction and refinement resulted in a venient method for recording observer judgements
second draft of the instrument which consisted of 54 (Gronlund, 1981; Polit and Hungler, 1987). Further.
items, grouped into seven subsections, the capacity to have a range of rating scale points has
The second draft of the instrument was distributed the potential to convey more meaningful information
to each member of the expert panels for independent about the quality of performance and discriminate
review. This resulted in some further minor refinement more accurately between groups (Bondy, 1983).
of item wording on the basis of consistent critical The use of ratings, as Guilford (1954) has empha-
comments. For example: ‘Gives verbal/written evi- sised. rests upon the assumption that: “the human
dence of insight into patient’s deeper problems/needs’ observer is a good instrument of quantitative obser-
was modified to read: ‘Gives verbal/written evidence vation, that he is capable of some degree of precision
of insight into patient’s psychosocial needs/problems’. and some degree of objectivity” (p. 278). One strategy
Deletion of one item from: ‘use of the nursing process to enhance accuracy of ratings is by defining rating
in planning care domain’ was made on the basis of scale points. It is known, for example, that inadequate
potential overlap producing a 53-item instrument (see or omitted explication of rating scale points compro-
Fig. 1 for exemplar of Scale domain). The Scale was mises the reliability and validity of this format
redistributed to the experts on a third occasion, (DeMers, 1978; Atwood, 1980; Horn, 1980; Gron-
however, no further refinements were suggested. lurid, 1981; Popham, 1981; Bondy, 1983). This is
partly owing to the difficulties of interpretation associ-
ated with a variety of formats (e.g. qualitative labels
Identifying rating criteria
and numerical labels) where criteria are not identified
The next stage of developmental work focused upon for the scale labels. Moritz and Sexton (1970) for
identification of appropriate criteria to score the Scale example, used normative labels to score student prac-
items during the observation process and several alter- tice on a five-point rating scale (superior, above aver-
natives were considered, The Slater Nursing Com- age, average. needs improvement and unsatisfactory).
226 J. M. Fitzpatrick et u/./Clinical nurse performance
In their discussion regarding instrument admin- onstration of persistence under adverse circumstances
istration Moritz and Sexton concluded that agreement was incorporated into this category since it was con-
was never reached on use of the ‘average’ label and sidered to be an important contributor and dis-
they recognised the advantages of clear definitions. tinguisher between high and low quality nursing care
Similar problems coupled with the desire to perform (Fordham, 1991, personal communication). The final
a fair and objective evaluation have stimulated the category addresses the type and degree of assistance
development or refinement of instruments by several required to carry out the nursing activity.
researchers (Gennaro et al., 1982; Bond and Jackson, The positive effect of Bondy’s (1983) criterion-ref-
1990). erenced rating scale on accuracy and reliability of
Similar challenges are associated with the use of an ratings has been demonstrated in an experimental
individual or general frame of reference to measure study in which videotapes depicting nursing activities
subject performance. For example, items in the Slater (e.g. drug administration, nurse-client interview pro-
Nursing Competencies Rating Scale (Wandelt and cedure and a dressing technique) were produced to
Stewart, 1975) are scored using a rating scale and reflect the five levels of performance (Bondy, 1984).
observers adopt an individual or general frame of An observation schedule was also constructed, con-
reference to operationalise a standard of measure- sisting of items reflecting the cognitive (five items),
ment. Using an individual frame of reference, affective (five items) and psychomotor (four items)
observers using the Slater Nursing Competencies Rat- domains which were rated using Bondy’s five-point
ing Scale are required to identify exemplars of nurses scale. The scale points were numerically labelled (5,4,
on a five-point scale: ‘best, between best and average, 3, 2, 1 and X for not observed) for the control group
average, between average and poorest and poorest’ and I, S, A, M, D and X (not observed) for the exper-
against which performance is rated. Alternatively, a imental group. Explanatory information about the
general frame of reference may be adopted to rate study and the 14-item schedule was presented to both
performance using qualitative labels such as ‘excellent, groups. Only the experimental group, however,
above average, average, below average and poor’. received an explanation of the rating criteria. Results
Undefined or vague definitions, however, may indicted that using the rating criteria enhanced accu-
increase the potential of observer error owing to racy in the rating process and as student performance
interpretation difficulties (Gronlund, 198 1; Popham, improved the beneficial effect of using the criteria
1981; Bondy, 1983). Thus it may be argued that Wan- became more pronounced. Further, there was evi-
delt and Stewart’s (1975) individual or general frame dence of discrimination using the five-point scale.
of reference has a professional base which may be Bondy’s (1983) criterion-referenced rating scale was
idiosyncratic. In an attempt to minimise such prob- therefore judged a potentially sensitive method to rate
lems careful definition of the criteria by which to judge the Scale items during observation of nurse perform-
behaviour was considered paramount. ance.
Of the alternative rating criteria reviewed, Bondy’s
(1983) five-point criterion-referenced rating scale
Extraneous variables influencing clinical performance
appeared to be the most robust and was adopted for
use in the present study. Bondy (1983) developed her It is impossible to examine nurse performance with-
rating scale in an attempt to avoid the pitfalls associ- out taking account of potentially influencing factors.
ated with the process of student clinical performance Human performance is influenced by a variety of
evaluation. She suggested five levels of performance, extrinsic and intrinsic variables (Fitzpatrick et al.,
namely: independent; supervised; assisted; marginal; 1996) and taking these into consideration, contextual
and dependent, together with a ‘not observed’ cate- data which reflected the ward environment at the time
gory. The ‘not observed’ category was not included in of observation were recorded for each session.
this study and instead an ‘omitted care’ category was Further, participants were observed continuously for
created since Redfern et al. (1993) have argued with a period of 2’;* hr on three separate occasions at
reference to Qualpacs (Wandelt and Ager, 1974) that different times of the day in an effort to accommodate
there is a potentially informative distinction between the possible influence of any such variations.
‘poorest care’ and ‘omitted care’. During observation
Bondy’s (1983) levels of performance were considered
Additional refinements
under three key categories. The first category, pro-
fessional standards and procedures for the behaviour, Further refinements were made to the Scale as a
encompasses the issues of safety (for clients, self and result of pilot work which was undertaken over a
others), accuracy (incorporates the application of three-month period and involved observation of final
research-based knowledge to practice), effect (achiev- year diploma students (n = 7) and nursing degree stu-
ing the intended purpose of the behaviour) and affect dents (n = 5) drawn from a location separate from the
(the manner in which the behaviour is performed). main study. Ethical approval was obtained for all
The focus of the second category is the qualitative participating institutions and informed consent was
aspects of performance and includes the use of time, gained from all participants. As a result of this phase
space, equipment and energy. Additionally, dem- of the research minor adjustments were made to Scale
J. M. Fitzpatrick et al./Clinical nurse performance 221

items and Bondy’s (1983) rating criteria were modified Cronbach’s alpha technique. The latter provides a
(Fitzpatrick et al., 1996). No item reduction occurred. good estimate of reliability in most situations since
Internal consistency testing of the tool and principal the major source of measurement error focuses upon
components analysis were not conducted at this stage sampling of content (Nunally, 1978). The total Scale
due to the small data set. Examination of inter- yielded an alpha of Y = 0.93 using the means of the
observer reliability and observer drift are discussed in subsection scores (n = 98, 1 missing case due to
a separate paper which details operationalisation of insufficient data for analysis). Since the Scale com-
the instrument (Fitzpatrick et al., 1996). prised of seven subsections it was also important to
examine the internal consistency of each (Waltz et al.,
1991). Using the item means it was only possible to
Reliability and validity testing of the instrument
calculate an alpha coefficient for 3 of the 7 subsections
As highlighted previously, the target population for (where >50 cases were included). The coefficient
this research were students completing their nursing alphas were: ‘physical domain’ Y = 0.74 (n = 51); ‘pro-
programmes for Part 1 (RGN) and Part 12 (Adult fessional domain’ Y = 0.70 (n = 60); and ‘promotion
Nursing) of the Register. Non-participant observation of health and teaching skills domain’ r = 0.71
of senior students representing the three programmes (n = 61). The subsection alphas did not reach
(n = 99) took place in the hospital setting and each Nunally’s (1978) criterion of 0.80 which suggests
participant was observed on three separate occasions independent components within the instrument.
at different times of the day, totalling 742.5 hr of Interestingly, insufficient score data in the ‘psycho-
observation. Data analysis, which commenced on social: group’ section for Qualpacs (Wandelt and
completion of data collection, involved calculating a Ager, 1974) ratings was a significant problem in the
total mean performance score and a mean score for research of both Carr-Hill et al. (1992) and Redfern
each of the seven domains for each participant. The et al. (1994).
formula used was: the sum of weighted totals divided An alternative method was also used to compute
by the total number of ratings. The sum of the total coefficient alphas for the subsections, that is, using the
weighted scores reflected the performance levels: inde- mean score for each observation period. Using this
pendent (4) assisted (3) marginal (2) and dependent method it was possible to compute coefficient alphas
(1). The omitted column was not assigned a numerical for the seven subsections, however, once again they
weighting but was reflected in the total number of did not reach the criterion of 0.80 (Nunally, 1978):
ratings for each observation period. Non-parametric ‘physical domain’ Y = 0.58 (n = 99); ‘psychosocial
tests were applied to explore relationships between domain’ Y = 0.53 (n = 62); ‘professional domain’
the different participant groups and key findings are r = 0.60 (n = 99); ‘promotion of health and teaching
presented elsewhere (While et al., 1996). The data were skills domain’ Y = 0.46 (n = 93); ‘care management
used to conduct reliability and validity testing of the skills and organisation of workload domain’ r = 0.60
instrument, details of which are presented below. (n = 99); ‘communication skills domain’ r = 0.65
(n = 99); and ‘use of the nursing process in planning
care domain’ r = 0.72 (n = 99).
Internal consistency testing of the instrument
In summary, internal consistency testing suggested
The data were used to examine the internal con- some independence within the subsections of the
sistency of the King’s Nurse Performance Scale using instrument. There was evidence nonetheless of overall

Table1
Content and percentage of variance for each component

Component Description % of Variance

I Provides for the psychological, social and physical needs of patients using a 43.5
multidisciplinary approach to planning and delivery of care
2 Self-directing care management and organisation of workload 9.3
3 Attention to patient safety with adherence to regulations. policy directives and 1.4
research findings
4 Attention to patients’ physical care needsfor hygiene with sensitivity and 5.2
encouraging patient participation in care
5 Attention to patients’ activity in accordance with their current and potential 4.6
health status
6 Safe administration of intravenous/parenteral fluids with patient consultation 4.2
and teaching
I Effective communication about patient supported by patient participation in the 3.x
evaluative process
8 Attention to patients’ dietary intake appropriate to associated actual/potential 3.2
problems
228 J. M. Fitzpatrick et &./Clinical nurse performance
Table 2 ency to load on separate factors (Table 2). The 14
Number of items within each component items which loaded on component 1 are set out in
Table 3 and it was noteworthy that the items were
Component Number of items
drawn from six of the seven subsections. Component
1 15 (11. 14, 16, 21-23, 27-29, 32-35, 38, 41) 1 appears to focus upon two inter-related areas of
2 14 (4, 7, 11-12, 20-21,23,27-28, 32, 37-38, nursing: (i) an individual and holistic plan of care
41,51) including skilled communication, performing effec-
3 11 (&9, 12, 16, 19, 27,40,4748) tively and responsibly in the planning and delivery of
4 9 (24, 16, 22, 38, 41, 47, 51) care with a multidisciplinary approach (derived from
5 8 (1, 11-12, 20, 24, 29, 40, 51 10 items); and (ii) the psychosocial component of nurs-
6 7 (6, 21-22, 24, 28, 32, 47) ing care and in particular developing and maintaining
7 4 (16, 29, 37, 51) a therapeutic nurseslient relationship (derived from
8 3 (5,20,40) four items).

Examination of convergent validity


coherence and the total alpha coefficient of Y = 0.93
is superior to that published for the Slater Nursing As well as observation of practice, senior students’
Competencies Rating Scale of r = 0.74, as reported performance in a care planning simulation exercise
by Ager and Wandelt (1975). Unfortunately, was examined as part of the larger study (While et al.,
coefficients for the 6 subsections of the Slater Nursing 1995). These data were used to examine convergent
Competencies Rating Scale have not been reported by validity and using Spearman’s rank correlation
Ager and Wandelt. coefficient test, the results showed a modest cor-
relation between the total score for observed practice
and the global score for the care plan (v = 0.185,
Examination of the instrument’s construct validity
PcO.05). Statistically significant associations also
Principal components analysis was conducted to emerged between: a higher observation score for use
explore the instrument’s underlying dimensions (Kim of the nursing process in planning care in the ward
and Mueller, 1978; Dunteman, 1991) and 33 items setting and a higher global care plan score (Y = 0.18 1,
had sufficient cases to be included in the analysis. P<O.O5); a higher score for observed practice in the
Eight components with eigenvalues > I were extracted psychosocial domain and a higher score for the psy-
from the rotated component matrix with the first prin- chosocial domain in the care plan (Y = 0.227,
cipal component explaining 43.5% of the total vari- PcO.025); a higher total score for observed practice
ance and the second accounting for just under 10%. and a higher score for problem identification in the
Interpretation was based on part loadings with values care plan (r = 0.192, P < 0.05). It is possible that these
>0.30. The contents of the components and their findings reflect the complexity of the link between
percentage of variance have been summarised in Table nurses’ performance in the clinical environment and
1. Similar to findings regarding the internal con- their care planning. Thus, further methods refinement
sistency of the Slater Nursing Competencies Rating and testing may enhance convergent validity,
Scale (Ager and Wandelt, 1975) and Qualpacs instru- however, it is also possible that the tools measure
ment (Fox and Ventura, 1984) items in the King’s different aspects of nurse performance which may in
Nurse Performance Scale demonstrated some tend- part explain the modest convergent validity.

Table 3
Items loading on first principal component

Item Description Loading

14 Attends to or helps appropriately the distressed/emotional state of the patient 0.83


35 Establishes rapport with patient/family/significant other 0.82
34 Spendstime with patient as appropriate 0.81
27 Provides information in a comprehensible way to patient/significant other/staff 0.71
33 Contributes as nurse member of multi-disciplinary team caring for patient 0.69
22 Is reliable; seeksguidance/help when necessary 0.63
32 Is a constructive team member and leader where appropriate 0.62
16 Gives verbal/written evidence of insight into patient’s psychosocial needs/problems 0.55
38 Communicates clearly in speechabout patient 0.50
21 Cares for assignedpatients; knows where and how they are 0.46
29 Adapts care to patient’s physical and mental abilities 0.40
II Acts to provide relief for the physically distressedpatient 0.38
28 Distributes her/his time appropriately between her/his allocated patients 0.37
23 Is self-directing; takes initiative 0.31
J. M. Fitzpatrick et al./Clinical nurse performance 229

Conclusion Bondy, K. N. (1983) Criterion-referenced definitions


for rating scales in clinical evaluation. Journul crf
The development of the King’s Nurse Performance Nursing Education 22(9), 3766382.
Scale was informed by the Slater Nursing Com- Bondy, K. N. (1984) Clinical evaluation of student
petencies Rating Scale (Wandelt and Stewart, 1975) performance: the effects of criteria on accuracy and
together with key literature and expert opinion. The reliability. Research in Nursing and Health 7,25-33.
Scale is able to measure performance in the different Brooking, J. I. (1986) Patient and Family Par-
domains of nursing practice, however, its particular ticipation in Nursing Care: the Development of a
Nursing Process Measuring Scale. Unpublished
strength lies in its ability to measure overall nurse
PhD Thesis, University of London.
performance in the clinical setting as demonstrated by Brumback, G. B. and Howell, M. A. (1972) Rating
the favourable Cronbach’s alpha coefficient (v = 0.93) the clinical effectiveness of employed physicians.
of the total instrument. The subsection alphas indi- Journal of Applied Psychology 56(3), 241-244.
cated that further refinement may improve the Carr-Hill, R., Dixon, P., Gibbs, I., Griffiths, M..
strength of the instrument as a tool for the measure- McCoughan, D. and Wright, K. (1992) Skill Mix
ment of performance in different domains of practice. and the LYYffictit~enessof Nursing Care. Centre of
Further refinement of the observation method is Health Economics, University of York.
therefore required in order to enhance both the val- Christman, N. J. (1971) Clinical performance of
idity and reliability of this method as a means of baccalaureate graduates. Nursing Outlook 19(l),
5456.
measuring actual-situated nurse performance. Never-
Cottrell, B. H., Cox, B. H., Kelsey, S. J., Ritchie, P.
theless, the King’s Nurse Performance Scale is an J., Rumph, E. A. and Shannahan, M. K. (1986) A
empirically based generic tool with a content domain clinical evaluation tool for nursing students based
specific to nurse performance in the UK which permits on the nursing process. Journal qf Nursing Edu-
detailed examination of nurses’ practice of care deliv- cation 25(7), 270-274.
ery thus enabling the identification of strengths and Cronbach, L. J. (1984) Essentials of Psychological
weaknesses in nurse clinical performance which could Testing, 4th Edn. Harper and Row Publishers, New
be utihsed in the professional development of newly York.
registered nurses. However, it is acknowledged that Crow, R. (1984) Observation. In The Research Process
in Nursing, ed. D. F. S. Cormack, pp. 90-91.
this 53 item Scale demands significant non-participant
Blackwell Scientific Publications, Oxford.
observation skills which will require a major training
DeMers, J. L. (1978) Observational Assessment of
programme before its competent use by nurses in clini- Performance. In Evaluating Competence in the
cal practice. Health Professions, ed. M. K. Morgan and D. Irby.
C. V. Mosby, St Louis, MO.
DeBack, V. and Mentowski, M. (1986) Does the
Acknowledgements Baccalaureate make a difference: differentiating
nurse performance by education and experience.
The authors were engaged in a comparative study Journal of’hbrsing Education 25(7), 275-285.
of outcomes of pre-registration nurse education pro- Dunteman, G. H. (199 1) Principal Components An+
grammes commissioned by the English National sis. Sage Publications, Newbury Park, California.
Board for Nursing, Midwifery and Health Visiting. English National Board for Nursing, Midwifery and
This article draws upon this work. Responsibility for Health Visiting (ENB) (1994) Creuting Lifelong
Learners-Purtnerships,for Care. Guidelines for Pre-
the views expressed, issues of interpretation questions
Registration Nursing Programmes qf’ Educcttion.
of inclusion and omission, remain as always with the ENB, London.
research team and do not necessarily reflect the views Fitzpatrick, J. M., While, A. E. and Roberts, J. D.
of the English National Board for Nursing, Midwifery (1996) Operationalisation of an observation instru-
and Health Visiting. ment to explore nurse performance. international
Journal ofNursing Studies 33(4), 3499360.
Fordham, M. (199 1) Personal Communication.
Fox, R. N. and Ventura, M. R. (1984) Internal
References psychometric characteristics of the quality patient
care scale. Nursing Research 33(2), 112-I 17.
Ager, J. W. and Wandelt, M. A. (1975) Tests of the Gennaro, S., Thielen, P., Chapman, N., Martin. J.
Scale. In Sluter Nursing Competencies Rating Scale, and Barnett. D. C. (1982) The birth life and times
ed. M. A. Wandelt and D. S. Stewart. Appleton- of a clinical evaluation tool. Nurse Edmutor vii(l),
Century Crofts, New York. 27732.
Anastasi, A. (I 976) Psychological Testing. Macmillan Gorham, W. A. (1962) Staff nursing behaviours con-
Publishing Co., New York. tributing to patient care and improvement. Nursing
Atwood, J. R. (1980) A research perspective. Nursing Research 11, 68-79.
Reseurch 29(2), 104108. Gorham, W. A. (1963) Methods for measuring staff
Bond, M. L. and Jackson, E. (1990) Maternal-infant nursing performance. Nursing Research 12(l), 4-l 1.
clinical nurse specialist performance assessment: Gould, D. (1993) Knowledge, Opinions and Practice
development of an evaluation tool. Clinical Nurse of Essential Infection Control Measures: a Com-
Specialist 4(4), 180-I 86. parative Study of Nurses in Different Clinical
230 J. M. Fitzpatrick et &/Clinical nurse performance
Settings. Unpublished PhD Thesis, University of evaluating student nurse performance. International
London. Journal of Nursing Studies 13, 123-I 30.
Gronlund, N. E. (1981) Measurement and Evaluation Slater, D. S. (1967) Slater Nursing Competencies Rat-
in Teaching. Macmillan Publishing Co., New York. ing Scale. College of Nursing, Wayne State Univer-
Guilford, J. P. (1954) Psychometric Methods, 2nd edn. sity, Detroit.
McGraw-Hill, New York. Sommerfield, D. P. and Accola, K. M. (1978) Eva-
Horn, B. J. (1980) Establishing valid and reliable luating students’ performance. Nursing Outlook 26,
criteria. Nursing Research 29(2), 88-90. 432436.
Hunt, J. M. and Marks-Maran, D. J. (1986) Nursing Statutory Instrument No. 1456 (1989) The Nurses,
Care Plans: the Nursing Process at Work. John Midwives and Health Visitors (Registered Fever
Wiley and Sons, Chichester. Nurses Amendment Rules and Training Amendment
Kim, J. 0. and Mueller, C. W. (1978) Factor Analysis: Rules) Approval Order. HMSO, London.
Statistical Methods and Practical Issues. Sage Pub- Stecchi, J. M., Woltman, S. J., Wall-Haasc, C., Heg-
lications, Beverly Hills, CA. gestad, B. and Zier, M. (1983) A comprehensive
Kratz, C. R. (ed.) (1979) The Nursing Process. Bailliere approach to clinical evaluation: one teaching team’s
Tindall, London. solution to clinical evaluation of students in mul-
Linn, R. L., Baker, E. L. and Dunbar, S. B. (1991) tiple settings. Journal of Nursing Education 22(l),
Complex performance-based assessment: expec- 3846.
tations and validation criteria. Educational Streiner, D. L. and Norman, G. R. (1989) Health
Researcher 20(8), 15-2 1. Measurement Scales: a Practical Guide to their
Mayers, M. G. (1978) A Systematic Approach to the Development and Use. Oxford University Press,
Nursing Care Plan. Appleton-Century-Crofts, New New York.
York. Tomalin, D. A., Redfern, S. J. and Norman, I. J.
Messick, S. (1989) Validity. In Educational Measure- (1992) Monitor and Senior Monitor: some prob-
ment, ed. R. L. Linn, 3rd edn. American Council lems of administration and some proposed solu-
on Education, Macmillan, Phoenix. tions. Journal of Advanced Nursing 17,72-82.
Moritz, D. A. and Sexton, D. L. (1970) Evaluation: a United Kingdom Central Council (UKCC) (1992)
suggested method for appraising quality. Journal of Code of Professional Conduct ,for the Nurse,
Nursing Education 9(l), 17-34. Midwife, and Health Visitor, 3rd edn. UKCC,
Nunally, J. C. (1978) Psychometric Theory. McGraw- London.
Hill, New York. Waltz, C. F., Strickland, 0. L. and Lenz, E. R. (199 1)
Peterson, D., Micceri, T. and Smith, 0. (1985) Measurement in Nursing Research, 2nd edn. F. A.
Measurement of teacher performance: a study in Davis Co., Philadelphia.
instrument development. Teaching and Teacher Wandelt, M. A. and Ager, J. W. (1974) Quality Patient
Education l(l), 63-77. Care Scale. Appleton-Century-Crofts, New York.
Petti, E. R. (1975) A Study of the Relationship Wandelt, M. A. and Stewart, D. S. (1975) Slater Nurs-
between the 3 Levels of Nursing Education on ing Competencies Rating Scale. Appleton-Century
Nurse Competency as Rated by Patient and Head Crofts, New York.
Nurse. Unpublished Doctoral Thesis, Boston Uni- While, A. E. (1994) Competence versus performance:
versity. which is the more important? Journal of Advanced
Polit, D. F. and Hungler, B. P. (1987) Nursing Nursing 20, 525-53 1.
Research: Principles and Methods, 3rd edn. J. B. While, A. E., Roberts, J. D. and Fitzpatrick, J. M.
Lippincott Co., Philadelphia. (1995) A Comparative Study of Outcomes of Pre-
Popham, W. J. (ed) (1981) Modern Educational Registration Nurse Education Programmes. ENB,
Measurement. Prentice Hall, Englewood Cliffs, London.
New Jersey. While, A. E., Fitzpatrick, J. M. and Roberts, J. D.
Redfern, S. J., Norman, I. J. with Tomalin, D. A., (1996) A comparison of outcomes from different
Oliver, S. and Jacka, K. (1994) The Validity ofQual- pre-registration nurse education courses, Unpub-
ity Assessment Instruments in Nursing: Final Report lished document.
to the Department of Health. Nursing Research Wood, V. (1982) Evaluation of student clinical per-
Unit, King’s College London. formance: a continuing problem. International
Redfern, S. J., Norman, I. J., Tomalin, D. A. and Nursing Review 29(l), 1l-18.
Oliver, S. (1993) Assessing quality of nursing care. Yura, H. and Walsh, M. B. (1978) The Nursing Pro-
Quality in Health Care 2, 124128. cess-Assessing, Planning, Implementing and Eva-
Sims, A. (1976) The Critical Incident Technique in luating. Appleton-Century-Crofts, New York.

You might also like