GABORONE UNIVERSITY COLLEGE OF LAW

AND PROFESSIONAL STUDIES

DIPLOMA IN MARKETING

LEVEL 1 SEMESTER 1

MID-SEMESTER EXAMINATION

MARCH APRIL 2023

TIME: 3 HOURS

INTRODUCTION TO BUSINESS MANAGEMENT

MARKS: 100 MARKS

Instructions

Answer ANY FOUR questions

Candidates must clearly number the attempted questions on their answer scripts.
This is a closed book examination.
No cell phones, coats, jackets are allowed into the examination room.
Any attempt to cheat or consult unauthorized material attracts a hefty penalty.
Question One

(a). Describe the functions of managers in the organisation (15 marks)

(b). Distinguish the levels of managers (10 marks)

Question Two

Describe the skills needed by managers in relation to their levels (25 marks)

Question Three

Discuss any eight of Fayol’s fourteen principles of management. Which of the fourteen do
you think are still valued in today’s management? (25 marks)

Question Four

Explain the relevance of SWOT analysis in the process of planning (25marks)

Question Five

Choose an organisation you are familiar with and draw its organisational chart. Give the
advantages of that type of structure. (25 marks)

Question Six

Discuss any five (5) ways managers can improve coordination in their organisations (25
marks)