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8D - Faurecia Valcea - Logistics Claim
8D - Faurecia Valcea - Logistics Claim
1. Were produced and delivered the volume requested by manifets but mixed was impacted.
Reclamation not accepted (Why?)
QP Number Root Cause Corrective action Pilot Deadline Status
Product /
Customer facilty Alert/ Part name Start date
Part number
& PF-Category
OK Where was it detected? Preactor system implementation (system is able to plan production
with high diversity of FG part numbers, based on production lines
Marius 50%
D5.1 constrains, customer manifests, truck’s schedule to avoid additional W48
Grasune Do
change over, doubled production), week 48
When was it detected?
Det 1
How was it detected and created ?
Det 2
How many defective parts?
Det 3
Reoccurence S/R relevant
Det 4
p
✘ Serial Warranty a ✘ Program Logistics
n
i
Det 5
s
Part manufacturing date 10/24/2017 Supplier name h Faurecia Valcea
Ishikawa / 5 WHY OK
2 D2 - Risks on Similar Products and Processes 0 D5 - Root Causes of Occurrence 0 D7 - Effectiveness/Tracking
Deliveries 1. Mistakes in PDP;
2. Wrong flow in feeding lines. 400
350
No 250
200
50
11 11 1 1 1 1 1 1 1 1 1 11 12 12 12 12 12 12 12 12 12 2 2 2 2 2 2 2 01 01 01 01 01
7/ 9/ 11/1 13/1 15/1 17/1 19 /1 21 /1 23 /1 25 /1 27 /1 29/ 1/ 3/ 5/ 7/ 9/ 11/ 13/ 15/ 17/ 19/1 21/1 23/1 25/1 27/1 29 /1 31 /1 2/ 4/ 6/ 8/ 10/
by Location
1. Sorting
Faurecia 2643 15360 NA The defect type reoccured at Faurecia customer plant. Containment/corrective actions were not effective.
Date / Time
Production planning revised 12-Nov-17 PDP build according to Manifest, not to EDI Stefan Paun
Occ 3
Razvan
Inventory on the production lines 11-Nov-17 Line process feeding is revised monthly
Stoian
Occ 4
Please fill out the worksheets „ISHIKAWA“ & „5Why“ or „Is-Is Not“ & „5 Why“ New FMEA evaluation S O D
RPN = 0
Created by (name/position): Geletova Bibiana Supplier contact: Alexandra Dumitru Opening date: 11/10/2017 Last update: no 8D-Evaluation 8D-Evaluation [%] 10
FAS LOZORNO
REPLACEMENT/NÁHRADA
PARTS OUT OF RECEIVING/DIELY MIMO PRÍJEM
Supplier contact Name: Faurecia SQA contact Name:
Kontaktná osoba (dodávateľ): Kontaktná osoba (dodávateľ):
REPLACEMENT/NÁHRADA
PARTS OUT OF RECEIVING/DIELY MIMO PRÍJEM
Supplier contact Name: Faurecia SQA contact Name:
Kontaktná osoba (dodávateľ): Kontaktná osoba (dodávateľ):
RADA
MO PRÍJEM
m No:
Z_F_SPS_0003_en_sk_Issue01
RADA
MO PRÍJEM
Statistics (D3 + D7)
Faurecia Customer
Sum 7/11/17 8/11/17 9/11/17 10/11/17 11/11/17 12/11/17 13/11/17
NOK 0 0 0 0 0
checked 0 0 0 0 0
comments
Faurecia
Sum 7/11/17 8/11/17 9/11/17 10/11/17 11/11/17 12/11/17 13/11/17
NOK 2643 0 345 332 345 345
checked 15360 750 750 750 750
comments
Supplier
Sum 7/11/17 8/11/17 9/11/17 10/11/17 11/11/17 12/11/17 13/11/17
NOK 2643 345 332 345 345
checked 15360 750 750 750 750
comments
Start date
14/11/17 15/11/17 16/11/17 17/11/17 18/11/17 19/11/17 20/11/17 21/11/17 22/11/17 23/11/17 24/11/17
345 231 191 87 87 87 52 42 35 35 38
750 798 798 798 798 798 950 950 950 950 950
Start date
14/11/17 15/11/17 16/11/17 17/11/17 18/11/17 19/11/17 20/11/17 21/11/17 22/11/17 23/11/17 24/11/17
345 231 191 87 87 87 52 42 35 35 38
750 798 798 798 798 798 950 950 950 950 950
25/11/17 26/11/17 27/11/17 28/11/17 29/11/17 30/11/17 1/12/17 2/12/17 3/12/17 4/12/17 5/12/17
28 18 0 0 0 0 0 0 0 0 0
950 950 970 0 0 0 0 0 0 0 0
25/11/17 26/11/17 27/11/17 28/11/17 29/11/17 30/11/17 1/12/17 2/12/17 3/12/17 4/12/17 5/12/17
28 18 0 0 0 0 0 0 0 0 0
950 950 970 0 0 0 0 0 0 0 0
6/12/17 7/12/17 8/12/17 9/12/17 10/12/17 11/12/17 12/12/17 13/12/17 14/12/17 15/12/17 16/12/17
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
6/12/17 7/12/17 8/12/17 9/12/17 10/12/17 11/12/17 12/12/17 13/12/17 14/12/17 15/12/17 16/12/17
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
17/12/17 18/12/17 19/12/17 20/12/17 21/12/17 22/12/17 23/12/17 24/12/17 25/12/17 26/12/17 27/12/17
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
17/12/17 18/12/17 19/12/17 20/12/17 21/12/17 22/12/17 23/12/17 24/12/17 25/12/17 26/12/17 27/12/17
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
28/12/17 29/12/17 30/12/17 31/12/17 1/1/18 2/1/18 3/1/18 4/1/18 5/1/18 6/1/18 7/1/18
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
28/12/17 29/12/17 30/12/17 31/12/17 1/1/18 2/1/18 3/1/18 4/1/18 5/1/18 6/1/18 7/1/18
0 0 0 0 0 0 0 0 0 0 0
0 0 0 0 0 0 0 0 0 0 0
IS IS N
Wheel problem (is the problem) Suspension problem (Is not the
ÄThe analysis "Is / Is not" shows that the problems occurs only at high
Backlog situatio
IS IS N
(is the problem) (Is not the
directed wheels
tire
lems occurs only at high speed, with summer tires on the directed wheels.
Backlog situation
tained Factors
em
tained Factors
MEASUREMENT
MANAGEMENT METHOD
MEN
Backlog situation
MATERIAL
Check
No detection 1
No detection 2
Non Detection D4
No detection 3
No detection 4
No detection 5
occurrence 1
occurrence 2
occurrence 3
occurrence 4
occurrence 5
Check
Check
OK
5th WHY ?
Check
FAS LOZORNO
D1 Problem description
What is the problem ?
D3 Containment actions.
How to contain? <24h
D7 Effectiveness
SPECIAL IDENTIFICATION
Identify the first shipment guaranteed as "Guaranteed concerning QP/Alert nº...." – if not, FAA MOLDADOS will consider it suspicious and not guaranteed by you.
If the parts arrive without identification, the shipment is considered as not guaranteed and it must be sorted 100% by external company at supplier charge.
The unitary box or/and (when asked) the parts should be identified with a special identifiaction to trace the actions.
See example in "Special Identification" used in unitary box/roll/....
CONTAINMENT ACTIONS
Supplier needs to guarantee: all the stock in FAA MOLDADOS, all the stock in the final customer (when asked to) and all the stock in your ( supplier) plant and in external warehouses controlled by your company.
If the parts will be sorted/reworked in our facilities or in external company, we need a Work Instruction defined by the supplier in order to achieved the conformity of the parts.
The management of this action is 100% of the responsibility of the supplier.
Final product can not be returned.
Rejected parts can only be stored on our facilities within 5 working days.
DOCUMENTATION
Control Plan, Workstation Instructions (Self Control or Final Control), PFMEA & documents and any other standard to be updated with the actions concerning to QP.
APQP
APQP file shows checking points agreed during development, and is updated by the supplier after each quality problem.
COST
The supplier are responsible for all the costs involved due to this quality issue caused by your parts.
Potential volume impacted : what is the suspected lot size ? Traceability - first occured, last OK
Are cars already in the field and thus is there a risk to the final users ?
Type
UAP/Line: write here Management Suppliers
Author : write here
CORRECTIVE ACTIONS
WHAT WAS THE PROBLEM? (5W + 2H) WHAT IS THE CAUSE?
What happened? (sharp description of causes here)
write here
Why it is a problem?
write here
When did it happen ?
write here
Who has detected it ?
write here
Where has it been detected ?
write here
How has it been detected?
write here
How many ?
write here
BEFORE AFTER
(place here pictures and notes) (place here pictures and notes)
What we learned
CONTROL POINT
LEARNED FACTOR STANDARD / REACTION RULES
(What to do? how? when? who?)
(pertinent method to apply / (steps to follow) (relevant behavior)
Things to act on)
100% CHECKED
inspection report after QP
FES 7.3.3 Level 3
Delivery No.:
Číslo dodávky: Supplier contact Name:
Kontaktná osoba (dodávateľ):
Date of inspection:
Dátum kontrroly: