Jouster Team Activities

Category Activities Frequency Current Activity Proposed Activity

Owner Owner
Policy configuration and Maintenance Weekly Kanishk Kanishk
Policy assignment to users/department Daily Pushkar Virender
Nating, Routing and Tracing Need basis Pushkar Virender
Health check Daily Pushkar Virender
Patch Managment Weekly Kanishk Kanishk Current Working Days
Responsible for Policy sync throughout all firewalls Weekly Kanishk Kanishk Two On-Site Engineers (Trilok -Database/ Pushkar -Network) as per work days
Firewall/Policy
Log Monitoring Daily Pushkar Virender Kanishk Visit Need basis
Traffic Monitring Daily Pushkar Virender
Applications Monitring Daily Pushkar Virender
Backup Maintenance Need basis Pushkar Virender Proposed Working Days
VPN Maintenance Daily Pushkar Virender Engineers work to be handled by internal Team
RCA Weekly Kanishk Kanishk Kanishk Visit Weekly
Link Status Daily Pushkar Virender
Network Devices Backup Management Need basis Pushkar Virender
Co-ordination with ISP Need basis Pushkar Virender
MPLS/Internet/ILL/Wi-Fi
Network Issue maintenance Need basis Pushkar Virender
Wi-Fi Maintenance and Access control Need basis Pushkar Virender
Billing Co-ordination Quarterly Pushkar Shrikant
User Maintenance Daily Trilok/Pushkar Suraj
Active Directory Group Policy Maintenance Fortnightly Trilok/Pushkar Suraj
PDC- ADC Sync Maintenance Fortnightly Trilok/Pushkar Suraj
User Maintenance Daily Trilok/Pushkar Hemant
Backup Maintenance Need basis Trilok/Pushkar Hemant
IP White listing Need basis Trilok/Pushkar Hemant
Mail Server and Security
Group Maintenance Fortnightly Trilok/Pushkar Hemant
Security Policy Configuration and Maintenance Weekly Kanishk Kanishk
Mail Security Maintenance Weekly Trilok/Pushkar Hemant
Log Maintenance Daily Trilok/Pushkar Suraj
DHCP IP Maintenaname Weekly Trilok/Pushkar Suraj
Backup DHCP DB file Weekly Trilok/Pushkar Suraj
DB Backup Maintenance Daily Trilok Manish
Log Shiping Maintenance Daily Trilok Manish
Scheduled Job maintenance Daily Trilok Manish
Log Maintenance Daily Trilok Manish
SQL and Database User Maintenance Need basis Trilok Manish
Performance Monitoring Daily Trilok Manish
Indexing Daily Trilok Manish
Review database size and growth Daily Trilok Manish
Error Troubleshooting Need basis Trilok Manish
Server Maintenance Weekly Trilok Virender
Server Connectivity Daily Trilok Virender
Server and Data Center Applications monitoring Daily Trilok Virender
Patch Managment Fortnightly Trilok Virender
BGM Connectivity monitor Daily Trilok Virender
SMS-Server Reboot SMS server on daily basis Daily Trilok Manish
Vendor Co-ordination Need basis Trilok Virender
Ctrls Data Center
Billing Co-ordination Quarterly Trilok Shrikant
Patch Managment Weekly Pushkar Hemant
Policy Management Need basis Pushkar Hemant
Symentec Server
Client Management Daily Kamal Kamal
Threat Mitigation Need basis Pushkar Kamal

* Jouster Current Cost (Per Month) 100800

Revised Demand (Per Month) 150000
 Supratik Activities
Activities Frequency Current Activity Proposed Activity Owner
Owner

Liasening with software OEMs Yearly Supratik Supratik

Documentation as per the ISO 19770 Weekly Supratik Laxman
Internal Audit Monthly Supratik Supratik
Proactive Control over Data Leakage/Threat/Risk Daily Supratik Mansi
IT Helpdesk and Asset Management Tool Deployment Once Supratik Abhishek
Review and tuning of Active directory Monthly Supratik Abhishek
Hardware and Software Standarization Quarterly Supratik Abhishek
Testing of migration of servers to Linux Once Supratik Abhishek
IBD user Policy Creation and ammendments Half Yearly Supratik Technical/Process writer
Training on new technology Monthly Supratik Chandrakant
Training on WPS/Thunderbird Monthly Supratik Chandrakant
Physical Asset verification Half Yearly Supratik Abhishek
Support to ISMS team with policy framework Monthly Supratik Technical/Process writer
IT Audit tickets review/resolution Weekly Supratik Abhishek/Laxman
Educate team on SAM policies and procedure Monthly Supratik Supratik
Quarterly SAM file preparation Quarterly Supratik Supratik
Audit and Investigate on governance lapses Monthly Supratik Supratik
Drafting internal communication policies Monthly Supratik Technical/Process writer
Log file documentation Weekly Supratik Laxman
Techmate ticket review Daily Supratik Abhishek
Handeling escalation with HODs Daily Supratik Abhishek
OCS implementation Weekly Supratik Abhishek
Advisory to use open source tools Monthly Supratik Supratik
Development of Team skill set Daily Supratik Abhishek
Hardware support Daily Supratik Abhishek

* Supratik Current Cost (Per Month) 200000

Revised Contract (Per Month) 250000

Current Working Days Proposed Working days

upto 4 days in a Week Fortnightly
Working Hours 12 noon to 5:00 pm Project Based Delivery
Current Working Days
Two On-Site Engineers ( Trilok -Database/ Pushkar -Network) as per Jaquar
Work days
Kanishk Visit Need basis

Proposed Working Days

Engineers work to be handled by internal Team
Kanishk Visit Weekly