1 Background and purpose

Despite the fact that you have good reason to assume your campus is happy with the service you deliver
them, you would like to give the a opportunity to discuss what they like and conceivably don’t like about
your service. Particularly, your purpose is to study your campus to prevent the spread of infectious
diseases and control allergens, help us to stay healthy, cleaning products also enable us to care for our
campus, and offer the ideal learning environment to them.

2 Proposed plans

On the premise of our encounter in conducting numerous nearby and national students satisfaction
overviews, JWK Magic Moppers proposes the following plan to you.

 Survey. We are going create a brief but exhaustive questionnaire probing the information you
want. In spite of the fact that the overview instrument will include both open-ended and closed
questions, it will focus on the last mentioned. Closed questions permit respondents to get higher
response rates when users don't have to type so much and can easily be analyzed statistically,
which is what you usually want to do with survey data. The questionnaire will compute students’
feedback of the sort components like delivery of cleaning products, quality products and types
of cleaning products. After you favor it, it will be dispatched to selected 655 students who you
have detached.

 Analysis. Data from the survey will be analyzed by statics segments, sort of gender, course that
the student is studying, year of enrollment at the university and ethnic groups. Our team will be
using electronic data processing and statistical analysis tools, it will study the reason of
attainment, and fulfillment and displeasure of our products. Furthermore our team will outline
your proposal.

 Report. You will obtain the endmost final report with the key outcomes understandably
identified disclosed. Our experience staff members will draw up conclusions based on these
discoveries. The report will incorporate tables summarizing entirely responses.
  Schedule. Along with your endorsement plus approval, the taking after plan has been
orchestrated for your student’s satisfaction survey:

Questionnaire development and mailing 6-12 0ctober

Deadline for returning questionnaire 18 October
Data tabulation and processing 19 – 23 October
Completion of final report 29 October

3 Staffing

JKW Magic Moppers is regionally acknowledged and recognized in the northern part of Namibia, we are
specializing in supplying of cleaning products. I have assigned our student satisfaction survey to Mr.
Jackson, our manager of JKW Magic Moppers. Mr. Jackson was trained at trained Marriott International
suppliers and has effectively administered our inquire about supplying products for the past four and
half a long time. Before joining JKW Magic Moppers he was self employed. Assisting Mr. Jackson would
be Elizabeth David, our Chief Executive Officer for JKW Magic Moppers. Ms. David is currently holding a
master’s degree in Logistics and Supply Chain Management From NUST. She is tasked with controlling
our inventory and ensuring the delivery of cleaning products while Mr. Andreas is assigned as the driver
of JKW Magic Moppers.

4 Budget

5 Authorization

We are persuaded that our members of JKW Magic Moppers will do a great job. JKW
Magic Moppers can have results for you by 15 November if you sign the enclosed duplicated copy of this
letter and return it to us with a fee of N$ 350. The prices in this offer are in impact as they were until 1
December.

Yours sincerely

Elizabeth David

Chief Executive Officer