November 11, 2021

Ms. Marlyn Grace Villarete

Operations Manager
MONAT - Sitel Philippines
San Pedro, Puerto Princesa City

THRU:
Ms. Maricar Mangahas
Supervisor
MONAT - Sitel Philippines

Dear Ms. Marlyn Grace Villarete,

Good day!

Please accept my official notice of resignation from my Customer Service Representative position with
Sitel Philippines. I regret to inform you that I will be leaving my post effective on December 31, 2021.
Due to unforeseen personal issues and a much fitting job offer to my current situation, I am unable to
continue to carry out the responsibilities of my role as a Customer Service Representative and I feel it is
in the company’s best interest that I vacate the position.

This was not an easy decision as I value the experience I gained, the support I have received, and the
people I have met and I do hope that my departure will not cause you or the company any hardship or
inconvenience. Please feel free to reach out to me if I can assist with finding a replacement or do anything
else to make the transition as smooth as possible for everyone.

Thank you for the opportunity to contribute to the team and for your understanding. I’ve enjoyed working
for MONAT and Sitel PH as a whole, and I cherish my stay here. It is my hope that we will be able to
stay in touch and I look forward to seeing how the company grows in the future.

Sincerely,

Alexis A. Fernandez
Customer Service Representative
MONAT - Sitel Philippines
San Pedro, Puerto Princesa City