BMP for Final Inspection(FI)

Crocs QA
Jun. 28th.2017
Version B
1. Inspection environment and inspection tools.

2. Inspector Certification

3. AQL sampling for final inspection in warehouse

4. Inspection reference standard .

5. Inspection process.

6. Failed PO and defect shoes handle process.

7. Pass PO release process.

Inspection environment requirement
Factory must have an independent room, around 50-60 square meters, for
FG final inspection. The room must be equipped with:

1. A inspection table (L*W*H=300cm*180cm*80cm) with

marble surface table.
2. Enough cool white light .
• Lamplight specification is D65.
•MIN 650 lux
•MAX 900 lux Light energy test Moveable defect cart
3. Paint Neutral grey color on wall and floor
4. OBA inspection process flow chart
5. AQL Sampling chart
6. Last 3 months customer complaints defects posted on the
wall and latest factory CPC chart.
7. Last month key defect pictures found in the line audit Document cabinet
8. Reject PO handle process post on the wall.
9. Document cabinet for OBA reports (keep for 2 years) CFMD sample cabinet
10. Cabinet for CFMD sample storage.(CFM samples well
packed by black polybag).
11. Inspectors certifications posted
12. Physical samples for key defects
墻壁油漆品牌為：立邦
Floor paint color&brand:
Wall paint color& brand:
The brand of the oil paint is Nippon.
The brand of the oil paint is Nippon.
color and code: Grey -NN7360-4
color and code: Grey 1001
 驗貨内部燈光及標準

燈光範圍：
燈光規格為：D65 lamplight scope:
Lamplight specification is D65. 最小650Lux；最大900Lux;
Min 650Lux;Max 900Lux.
Light grey blocking light curtain.
验货臺規格為：380CM*180CM*85CM
The specification of inspection table is 380CM*180CM*85CM
看板的規格為：90CM*73CM
Board specification is 90CM*73CM.
Monthly factory CPC report must be posted on the wall of inspection room ,see below sample:
Inspection tools include below:
a. A digital measurement machine for length checking.
b. Gauge for toe spring & heel height checking.
c. Gauge for stitching checking.
d. A Light box for color checking.
e. Rulers for measuring.
f. Hardness checking instrument.
g. Fitting Lasts of the styles under inspection
Gauge for toe spring Gauge for stitching Digital measure machine

Light box Ruler Hardness test gauge

h. B/C grade stamp.
B/C grade stamp
i. Color window (leather) or color swatchbook

Inspection document include below:

a. Original Crocs PO sheet .
b. Crocs packing list.
c. Data spec sheet with SOP
d. SIP for FG inspection.
e. Confirmation sample with signed by Crocs
PM/QA.
f. Physical testing &bonding test report.
g. Final inspection report.
Color window for
leather
Definition:
A certificated Final Inspector has a well understanding of Crocs quality standard and inspection
process, and can independently complete final inspection for Crocs finish shoes.
After a systematic training and passed examination, the inspector receive the final approval by
Crocs QA and the certificate letter. Factory FI certificate letter has below format:

Sample
only
● Method 1:
At least sampling one carton for each size of each PO,
● Method2:
According to the PO sheet ,at least sampling 1 carton for each of small size, medium
size and big size.
● Inspector go to warehouse random sampling and signature on the carton (or stamp
on the carton) or according PO sheet assign carton number as random sampling.

Stamp by Crocs QA on the random

sampling carton
On final inspection execution, inspector must 100% follow below:

a. Refer to the defect photos that from customer complaint and internal production.
b. SIP.
c. Confirmation sample.
d. Data spec of SOP and BOM
e. Packing SOP.

Confirmation sample
1. Document check.
-physical & bonding testing report .
-SIP .
-data spec .
-packing list .
2. Packing check.
-check packing method & VA code.
-check if shoes deformation.
3. First pair check.
-sample size check, compare with confirmation sample ,include appearance
(color,logo,shape,cleaness etc.)&construction(fitting ).
4. Shoes inspection flow:
see right pic.
5. Length & toe spring/heel height check.
-each pair conduct length by digital machine &toe spring check by gauge.

6. Fitting check.
-lining check: put hand touch inside lining ,ensure no wrinkle etc.
-fit trial ,if need try to trial some size by model to evaluate comfortable. Last?
Fit by last Fit by model feet

Lining check by hand

7. Wobbly check. see pic.
Check method: put shoes on the marble, then use finger
press footed of heel ,no wobbly is acceptable.
8. Inspection result judgment:
-100% follow AQL chart to judge pass or fail. Wobbly check
-defect shoes must marked .

9. generate final inspection report( paper /spreadsheet version),see below

attached final inspection report sample.
●for failed PO handle as below:
1.Inspection by factory inspector .
- factory QA must immediate generate final inspection report ,and inform to
factory planning/logistic /production team and copy to Crocs QA/OM/logistic/
planning team, and stop shipping.
-provide the reworking schedule and re-inspection date.
-tight re-inspection and adopt AQL level 3.see below attached file.
--3rd failed ,whole PO will be reject to B/C grade.

2.Inspection by Crocs QA .
email to factory QA/planning/
production/logistic team ,and copy to Crocs QA/OM/logistic/planning team.stop
shipping.
-factory must provide the rework schedule and re-inspection date.
-tight re-inspection and adopt AQL level 3.see above attached file.
-3rd failed ,whole PO will be reject to B/C grade.
• For any Final Inspection that has a Defect rate over 5%, factory must re-inspect at
least additional/other one PO of the same style and report the re-inspection
result to Crocs.
• For any Final Inspection that has a Defect rate over 10%, factory must re-inspect
at least additional/other 5 POs of the same style and report the re-inspection
results to Crocs

• For defect shoes handle as below:

1. Rejected shoes must be identified and store in a separate area
2. Stamp on the shoe lining for B/C grade shoes .detail as B/C grade handle process.
-B grade shoes must store at B grade warehouse.
-C-grade shoes must scrap by QA, and provide scrap photos.
3. For minor defect shoes and can be repaired.
-inspector record the defect quantity and size.
-reworked shoes must re-inspected ok by inspector before packing.
 1. Generate pass final inspection report. record by paper or electric version ,keeping
at least 2 years as traceability.
2. RED seal tape being used for inspection ok cartons by in-line QC
3. green seal tape being used for inspection ok cartons by Crocs QA and factory FI
QA.
4. SGS logo sealing tape being used for SGS inspected ok cartons

Red Sealing tape for passed factory Black Sealing tape for passed SGS Green Sealing tape for carton passed
in-line QC inspection inspection crocs QA and factory QA inspection