This document discusses six steps to improve customer service: listen to customers, understand their needs, resolve issues quickly, follow up after resolving issues, thank customers for their business, and consistently provide excellent service.
This document discusses six steps to improve customer service: listen to customers, understand their needs, resolve issues quickly, follow up after resolving issues, thank customers for their business, and consistently provide excellent service.
This document discusses six steps to improve customer service: listen to customers, understand their needs, resolve issues quickly, follow up after resolving issues, thank customers for their business, and consistently provide excellent service.