Menna hany

Mayar hany
Omar hesham
Eyad mazhar
Mahmoud el masry
Youssef nashar

Customer Segments: Uber targets several

customer segments, including individuals
looking for a convenient and affordable
transportation option, business travelers, and
people looking for an alternative to
traditional taxis.
Value Proposition: Uber's value proposition is
to provide a reliable, convenient, and
affordable transportation option that is easily
accessible through their mobile app. They
offer a range of services to meet the needs of
different customers, such as UberX (standard
ride-hailing), UberPOOL (shared rides), and
UberBLACK (luxury vehicles).
Channels: Uber's primary channel is their
mobile app, which allows customers to
request rides, track their driver, and pay for
their trip. They also have a website and social
media presence to reach customers.
Customer Relationships: Uber's customer
relationships are primarily automated
through their mobile app, but they also have
customer support available through the app
and website for any issues or concerns.
Revenue Streams: Uber generates revenue by
taking a percentage of the fare charged to the
customer for each ride. They also charge fees
to drivers for using the platform and offer
additional services, such as UberEATS (food
delivery), which generates additional revenue