PROJECT 2

Due Date: 24th Mar, 2023 (@10pm)

Weight: 10%
Total Mark: 60

You are to research and use any company found on the internet or any existing company anywhere locally or anywhere around
the world for this Project. Information gathered on the organisations website will be able to identify the kinds of systems used
in the company.

RESEARCH on The USE OF INFORMATION TECHNOLOGY in BUSINESS

ENTERPRISE /or ORGANIZATION
Name of Company /or Organisation: ________________________________________________

Type: Government  Private Sector  Regional 

Others (please specify):

_____________________________________________________________________________________
_______________________________________________________________________________

(1) State the primary goal(s) or general objective()s of your company or organisation:

_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
______________________________________________________________________________
_____________________________________________________________________________________
_____________________________________________________________________________________
__________________________________________________________________________________
(2) Please indicate what kinds of systems are present in your company or organisation by ticking the
allocated boxes.

Data processing systems:

 Processing accounts 
 Order entry & processing 
 Payroll 
 Inventory 
 Scheduling 
 Others (please specify): ______________________________________________________
_____________________________________________________
______________________________________________________
______________________________________________________
Page 1 of 5
 ______________________________________________________

Office automation systems - use of IT for office functions:

 Word Processing 
 Spreadsheets 
 Databases 
 Calculators 
 Faxes 
 Cell Phones 
 Tablets/PDAs 
 Internet Access 
 Others (please specify): ______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

Telecommunications – use of IT for telecommunications:

 Internet access 
 Email 
 Telephone systems 
 Faxes 
 Videoconferencing 
 VoIP 
 Teleconferencing 
 Television 
 Cable and wireless,
radio, microwave (satellite) 
 Others (please specify): ______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________
______________________________________________________

Page 2 of 5
 (3) Information Technology can improve efficiency, effectiveness and also facilitate transformation
at these levels.
 Individual
 Functional unit
 Organisation

Remember:
 Efficiency - the state or quality of being efficient, or able to accomplish something with the least
waste of time and effort; competency in performance.
 Effectiveness - the degree to which something is successful in producing a desired result; or
doing the right things right
 Transformation - using IT to change the way you do business

The three main areas of Information technology are

 Data processing
 Office automation
 Telecommunications

Could you please provide examples of how IT has helped your chosen company or organisation improve
efficiency, effectiveness, and facilitate transformation at the level of individual, functional unit and
organisation in the three areas of data processing, office automation and telecommunications?

(Please use given table on next page for your responses)

Page 3 of 5
 Individual Level Functional Unit Level Organizational Level
a. Examples of how the use
of IT has helped improve
efficiency and
effectiveness in the area of
Data Processing

b. Examples of how the use

of IT has helped improve
efficiency and
effectiveness in the area of
Office Automation

c. Examples of how the use

of IT has helped improve
efficiency and
effectiveness in the area of
Communications

d. Examples of how the use

of IT has changed or
transformed how your
company carries out its
activities in the area of
Word Processing, Office
Automation, and
Communication.

* Please attach extra paper if space provided is not enough

Page 4 of 5
IT & COMPETITIVE STRATEGY

 Competitive Strategy is defined as the long term plan of a particular company in order to gain
competitive advantage over its competitors in the industry.

 Examples of competitive strategies include:

 Low Cost Leadership - ability to cut costs of producing, marketing and distributing products
and services.

 Product Differentiation - using IT to add value to a product or service by providing unique

designs, superior product features better customer service, advanced technology and
access to dealer networks.

(4) Give examples of the use of Computer and communication technologies in any chosen company
which has resulted in:

 low cost leadership or

 product or service differentiation

**************** ************ ********** *****************

a) Name of the Organization:

b) State the Function of the Organization if it’s different from the company used in (1)

c) Question stated in #4 - minimum of 150 words.

_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_______________________________________________________________________________________
_________________________________________________________________________________

(5) Remember to cite resources you are using. Plagiarism is a serious academic offence; hence whole
Project will be zero if you do not acknowledge the source.

!!STAY SAFE!!

Page 5 of 5