Phan Thi Kieu Tien's daily report from March 14th, 2023 included attaining information on 30 customer enterprises and making 40 customer calls. She also completed an e-learning on topics related to the marketing department at CILC including criteria for project managers, preparation for telemarketing, the customer information system, inputting customer data, and best practices for telemarketing. The report also included minutes from a customer meeting with details on the customer name, contact method, attendees, industry, purpose, discussion topics, next steps, and comments.
Phan Thi Kieu Tien's daily report from March 14th, 2023 included attaining information on 30 customer enterprises and making 40 customer calls. She also completed an e-learning on topics related to the marketing department at CILC including criteria for project managers, preparation for telemarketing, the customer information system, inputting customer data, and best practices for telemarketing. The report also included minutes from a customer meeting with details on the customer name, contact method, attendees, industry, purpose, discussion topics, next steps, and comments.
Phan Thi Kieu Tien's daily report from March 14th, 2023 included attaining information on 30 customer enterprises and making 40 customer calls. She also completed an e-learning on topics related to the marketing department at CILC including criteria for project managers, preparation for telemarketing, the customer information system, inputting customer data, and best practices for telemarketing. The report also included minutes from a customer meeting with details on the customer name, contact method, attendees, industry, purpose, discussion topics, next steps, and comments.
1. Attainments - Search information of customers: 30 enterprises - Call customer: 40 calls - E- learning: + Criteria to define PIC for Marketing Department. +Preparation before telemarketing +Introduction ò CILC marketing information system +How to input Customer information in CILC system +What to do during telemarketing Comment
Formulated Quality Assurance (QA) and Customer Satisfaction (CSAT) Scorecards Indexing and Inference Research Information From The Business Process Outsource (BPO) Workplace