c ¢ x Standaed Operating Procedure RGMEMMP-110.60 A contractual price and other commercial agreement on monopoly or dedicated supply source should bbe clearly stated in PO or contract whichever applicable. ‘Upon compietion of the approval signature loop, the relevant administrative clerk shall despatch the PO to the supplier with mode of transmission that is applicable Procurement officer/buyer is responsible to ensure that the define delivery date will be fulfilled by the suppliers and due expedition shall be imposed on the suppliers, Failure anticipated shall be escalated to Senior Officer for corrective action. The duration of non-conformance shall base on ‘the ageing of PO from defined due date, Purchasing manager or designee shall monitor the ageing of approved RO/PR and PO on weekly basis to identify appropriate corrective action to improve the processing lead time in ensuring supply will be provided to relative operation and BU within the stipulated delivery cycle time. Non-conformance to defined term in the PO for quality, quantity and delivery shall be the y esponsibility of designated Procurement Office/buyer in consultation with relative uset/s to raise a D complaint note demanding appropriate corrective action from the approved supplier/s to the relative PO. PO aged above 30 days from due date on site shall be the responsibility of the unit manager in consultation with Parchasing Manager to raise complaint note, email or fax where applicable to the relative supplier/s for delivery confirmation. Under request of Purchasing Manager, PO may subject for review and cancellation in consultation with relative uset/s and Senior Manager- Material Handling AAT & TS, No cancellation is allowed prior to approval of Senior Manager-Material Handling/IT & IS. Non-conformance to product origin, quality and cost upon receipt shall be the responsibility of the relevant Procurement Officer to resolve with the suppliers and provide disposal instruction to Store via phone or Email where applicable, The retum to supplier note submitted by relative Store Receiving Supervisor or designee shall be filed as non-conformance record on relative supplier/s. 3.0_HANDLING OF URGENT ORDERS : Urgent order is defined as in the absent of the item or service, the operation activities will ceased or ~ “impose significant impact on the productivity and quality of the relevant operation, Upon receipt of an urgent request from the user, the relevant Senior Procurement Officer shall assign appropriate Procurement Officer Immediate quotation shall be sought with information provided on the RO or PR in consultation with user/s, When the appropriate supplier is identified and quotation (Verbal or Fax) is received, the relevant Procurement officer/BUYER shall authorised the supplier to proceed on the delivery as agreed with written endorsement from Purchasing Manager. PO shall be generated concurrently and submit for approval in accordance to chart of authorisation, ‘sand subsequently despatch to the supplier. ‘The selection /approval and bidding criteria shall be exempted with endorsement of Purchasing ‘Manager under this circumstance. RGMI-MMP-100-00 14 February, 2001 Dace af