A

Project Report

On

TITLE
A STUDY ON AFTER SALES SERVICE
SATISFACTION OF HYUNDAI CAR OWNERS IN
SURAT

A Report Submitted to

SDJ International College, Vesu

Affiliated to: Veer Narmad South Gujarat University, Surat

For,

Partial requirement for the fulfillment of the Degree of

Bachelor of Business Administration (BBA)

Submitted by:

Jhunjhunwala Chirag Girija S

Roll No.: 64
SPID: 2020005928

Under the Guidance of

Dr. Richu Juneja
SDJ International College,
(BBA PROGRAMME)
April 2023
 DECLARATION

I, MR. CHIRAG JHUNJHUNWALA, student of TYBBA (Sem.VI), hereby

declare that the project report entitled “A study on after sales service

satisfaction of Hyundai car owners in Surat ” is the original piece of

research work carried out by me under the guidance and supervision of

Dr. Richu Juneja , Assistant Professor, SDJ International College,

affiliated to Veer Narmad South Gujarat University, Surat. I further

declare that all the data and information collected through secondary

sources are duly acknowledged in the report.

-------------------
Date: Chirag Jhunjhunwala
Place: Surat Roll No.:64
SPID:
SDJ International College,
Vesu
 Acknowledgements
At this point, when I am about to finish my project work, it is my privileged
opportunity to thank all those people for their contribution provided to this
research work.

Firstly, I wish my heartfelt thank to in-charge principal of this college Dr. Aditi
Bhatt, who always motivate us to fulfill our dreams and lead us in the direction
of growth. She has given her valuable inputs for effective completion of this
project.

Next, I would like to thank our IQAC Coordinator, Dr. Vaibhav Desai, who
always work and think in the direction of betterment of the students and institute
as well as supporting us with all the necessary resources to finish our three
golden years of graduation.

I cannot forget the contribution of my project guide Dr. Richu Juneja, without
the support of whom I would have never completed this report. His constant
help, guidance and continuous teaching has given me so many inputs on
academic as well as non-academic front.

I also would like to thank Dr. Milind H. Parekh for coordinating Winter
Internship Project in the right direction.

I would also like to thank Ms. Kinjal Patel, Librarian, with the effort of whom,
we could get the insights and learning from past years reports.

Lastly, I would thank all my friends, respondents and other persons directly or
indirectly, who have supported me in completing this report.

April, 2023 Chirag Jhunjhunwala

Surat