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ArshanResume PDF
ArshanResume PDF
Analytics Professional with experience and zeal of helping companies grow through their analytics
maturity using math & tech and understanding data from a business lens
EDUCATION
WORK EXPERIENCE
Project Portfolio
• American multinational Investment management company: Built a Brand Reputation Scoring Model To identify the impact of
customer sentiments on Net Promoter Score of the organization and in turn on Net New Business - Completed
-Building a Theoretical Brand Reputation Measurement Model for one of the world’s Largest Asset management Firm Using NLP and
classification techniques with information scraped from various resources
- Tracked, measured, analyzed and forecasted the impact on customer sentiments on Net Promoter Score of the organization
- Facilitated in target setting for the marketing team by giving insights on historical Average Sentiment / NPS growth during different Market Conditions
• Working with a large Canadian CPG firm in building Large business performance dashboards that help them evaluate their
operational efficiency along with commercial performance and also working on a organization effectiveness dashboard for enabling
better decision making in employee investments and workforce management and transition of BI architecture from MicroStrategy
to Power BI - Ongoing
• Determined and communicated escalation/resolution across service lines and IT leadership through reports and built in BT
system dashboards
• Automated process streams using Excel procedures extracted service outage data and convert data into insights using in built
workspace application
• Worked on reporting tools like SQL, Verint, MS excel, One Sibel
• prioritized and managed many open cases and change windows for various BT applications, server and network faults
EXTRA-CURRICULAR ACTIVITIES/INTERESTS
• Sports and Fitness: Always involved in sports and fitness related activities like cricket, Football , Running , Gymnasium exercises
• Continuous Learning: I actively spend time on studying resources on internet on science and technology, history, businesses etc.
• Able Speaker: I engage myself in discussions and actively participate in open debate competitions and debates with my friends,
with focus on the topics – Recent Business Developments, community development, and career ambitions.