415 Information and Entertainment PDF

PUBLISHED: 04-JUL-2017
2016.0 XF (X260), 415-01
INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH PRO
AM/FM ANTENNA AMPLIFIER (G2159865)
REMOVAL AND INSTALLATION
REMOVAL
1. Remove the C-Pillar trim panel.

Refer to: C-Pillar Trim Panel (501-05, Removal and Installation).
2.
Disconnect the AM/FM antenna amplifier electrical connector.
Remove the AM/FM antenna amplifier retaining bolt.
Remove the AM/FM antenna amplifier.
INSTALLATION
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1.
Install the AM/FM antenna amplifier.
Install the AM/FM antenna amplifier retaining bolt.

Torque: 7 Nm
Connect the AM/FM antenna amplifier connector.
2. Install the C-Pillar trim panel.

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2016.0 XF (X260), 415-01
INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH
AM/FM ANTENNA AMPLIFIER (G2159896)
REMOVAL

2.
Disconnect the AM/FM antenna amplifier electrical connector.
Remove the AM/FM antenna amplifier retaining bolt.
Remove the AM/FM antenna amplifier.
INSTALLATION
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1.
Install the AM/FM antenna amplifier.
Install the AM/FM antenna amplifier retaining bolt.

Torque: 7 Nm
Connect the AM/FM antenna amplifier connector.

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2016.0 XF (X260), 415-01
AUDIO AMPLIFIER MODULE (G2159859)
AUDIO UNIT
ALL
86.50.67 AMPLIFIER - 0.7 USED WITHINS
DERIVATIVES
RENEW
REMOVAL
1.
Remove the front tread plate trim panel.
2. Remove the front left seat.

Refer to: Front Row Seat (501-10, Removal and Installation).
3. Disconnect the startup battery ground cable.

Refer to: Battery Disconnect and Connect (414-01, General Procedures).
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4.
Position the front carpet to one side.
5.
Position the air vent to one side.
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6.
Position the rear carpet to one side.
7.
Remove the audio amplifier module cover trim panel.
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8.
Remove the audio amplifier module.
INSTALLATION
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1. Install the audio amplifier module.
Torque: 9 Nm
2. Install the audio amplifier module cover trim panel.
3. Reposition the rear carpet.
4. Reposition the air vent.
5. Reposition the front carpet.
6. Connect the startup battery ground cable.

7. Install the front left seat.

Refer to: Front Row Seat (501-10, Removal and Installation).
8. Install the front tread plate trim panel.
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PUBLISHED: 25-OCT-2017
2016.0 XF (X260), 415-01
AUDIO AMPLIFIER MODULE (G2159880)
AUDIO UNIT
ALL
86.50.67 AMPLIFIER - 0.7 USED WITHINS
DERIVATIVES
RENEW
REMOVAL
NOTE:
This procedure contains some variation in the illustrations depending on the vehicle
specification, but the essential information is always correct.

Refer to: Battery Disconnect and Connect (414-01 Battery, Mounting and Cables, General
Procedures).
2. Remove the loadspace left trim panel.

Refer to: Left Loadspace Trim Panel (501-05 Interior Trim and Ornamentation, Removal and
Installation).
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3.
NOTE:
Vehicles with InControl Touch.
Disconnect the electrical connectors.
Remove the Audio Amplifier Module (AAM).

Torque: 10 Nm
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4.
NOTE:
Vehicles with InControl Touch Pro.
Remove the AAM.

Torque: 10 Nm
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5.
NOTE:
Vehicles with InControl Touch Plus.
Remove the AAM.

Torque: 10 Nm
INSTALLATION
1. To install, reverse the removal procedure.
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2016.0 XF (X260), 415-01
AUDIO HEAD UNIT (G2159879)
GENERAL EQUIPMENT
EQUIPMENT NAME
Jaguar diagnostic equipment
REMOVAL
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2. Remove the integrated control panel.

Refer to: Integrated Control Panel (415-01B, Removal and Installation).
3.
Remove the 2 screws.
Disconnect the 9 electrical connectors.
Remove the audio head unit.
INSTALLATION
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1.
Connect the 9 electrical connectors.
Install the audio head unit.
Install the 2 screws.

Torque: 3.5 Nm
2. Install the integrated control module.


4. Using the approved Jaguar diagnostic equipment, calibrate the audio head unit.
General Equipment: Jaguar diagnostic equipment
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PUBLISHED: 13-SEP-2017
2016.0 XF (X260), 415-01
INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH:
INCONTROL TOUCH
DESCRIPTION AND OPERATION
COMPONENT LOCATION - INCONTROL TOUCH
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ITEM DESCRIPTION
1 Touch Screen (TS)
2 Telematics speaker (Russia markets only)
3 Front tweeter speaker (2 off)
4 Bass speaker (4 off)
5 Portable audio interface panel
6 Frequency Modulation 2 (FM) / DAB-3 antenna amplifier
7 Radio Frequency (RF) filter - High mounted stop lamp
8 RF filter - Heated Rear Window (HRW)
9 AM / FM antenna amplifier
10 Roof pod - Global Navigation Satellite System (GNSS) / Digital Audio Broadcast (DAB) / Global System for
Mobile communications (GSM) / Satellite Digital Audio Radio Service (SDARS) / external WiFi antenna
11 Audio Head Unit (AHU)
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COMPONENT LOCATION - INCONTROL TOUCH MERIDIAN® SOUND
ITEM DESCRIPTION
2 Touch Screen (TS)
3 Telematics speaker (All markets except Russia)
4 Front mid-range speaker (2 off)
6 Rear tweeter speaker (2 off)
8 Sub-woofer speaker cardiagn.com

14 Audio Amplifier Module (AAM)
COMPONENT LOCATION - INCONTROL TOUCH PRO MERIDIAN® DIGITAL SOUND
ITEM DESCRIPTION
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2 Digital disc player
3 Touch Screen (TS)
7 Portable media interface panel
9 Infotainment Master Controller (IMC)
10 Sub-woofer speaker
15 TV and/or DAB 3 antenna amplifier
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COMPONENT LOCATION - INCONTROL TOUCH PRO - MERIDIAN® DIGITAL SURROUND SOUND
ITEM DESCRIPTION
3 Touch Screen (TS)
4 Instrument panel co-axial speaker
8 Rear tweeter speaker (2 off) cardiagn.com
9 Luggage compartment co-axial speaker (2 off)

16 TV and/or DAB 3 antenna amplifier
OVERVIEW
The audio system is available in four versions. Two of the InControl Touch systems use an Audio Head
Unit (AHU) and two of the InControl Touch Pro systems use an Infotainment Master Controller (IMC).
InControl Touch systems are controlled using an 8" Touch Screen (TS) and steering wheel mounted
controls.
InControl Touch Pro systems are controlled using a 10.2 inch, 21:9 wide TS and steering wheel
mounted controls.
AUDIO HEAD UNIT (AHU) - INCONTROL TOUCH AUDIO SYSTEMS - ALL MARKETS EXCEPT JAPAN AND
KOREA
NOTE:
InControl Touch audio systems are not available in Japan and Korea markets.
There are two levels of InControl Touch audio system, both systems use an Audio Head Unit (AHU):
InControl Touch 8 speaker 80W audio system with integrated 4 channel audio amplifier
InControl Touch Meridian® Sound 11 speaker 380W audio system with external 12 channel Audio
Amplifier Module (AAM) and sub-woofer.
Two versions of the AHU are available:
Level B AHU features:

Integral 4 channel amplifier
Amplitude Modulation (AM)/Frequency Modulation (FM)
Digital Radio
External media player inputs cardiagn.com

Bluetooth® connectivity
Level C AHU features:
External 12 channel amplifier
AM/FM
Digital Radio
Audyssey MultEQ XT audio tuning system
External media player inputs
'InControl' telematics system
WiFi hotspot
Voice recognition
SMS text display
Navigation system with Secure Digital (SD) memory card updates
Bluetooth® connectivity
Wired connectivity is made to the vehicle using a portable audio interface panel or portable media
interface panel, depending on system fitted. The level of connectivity is dependent upon the vehicle
infotainment equipment level.
InControl Touch systems have a portable audio interface panel which can contain sockets for Secure
Digital (SD) card for navigation and voice control, a 3.5mm auxiliary media input socket, a Universal
Serial Bus (USB) 1.0/2.0 socket and a 12V accessory socket.
Primary user control of the InControl Touch audio system is via the Touch Screen (TS) which is
located in the center of the instrument panel. Control signals from the TS are relayed on an
Automotive Pixel Link 2 (APIX2) connection to the AHU . The AHU relays the control signals to the rest
of the audio system on a High Speed (HS) Controller Area Network (CAN) infotainment systems bus.
INFOTAINMENT MASTER CONTROLLER (IMC) - INCONTROL TOUCH PRO AUDIO SYSTEMS - ALL
MARKETS
There are two levels of InControl Touch Pro audio system, both systems use the Infotainment Master
Controller (IMC):
InControl Touch Pro Meridian® Digital Sound 11 speaker 380W Meridian® audio system with
external 12 channel Audio Amplifier Module (AAM) and sub-woofer speaker
InControl Touch Pro Meridian® Digital Surround sound 17 speaker 825W Meridian® Surround audio
system with external 16 channel AAM and sub-woofer speaker.
The InControl Touch Pro audio systems include the following features:
8 single view and 10 inch single and dual view Touch Screens (TS) available
HD Radio™ (NAS only)
Satellite Digital Audio Radio Service (SDARS) (NAS only)
Digital Audio Broadcast (DAB)

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60GB media storage Solid State Drive (SSD)
Multiple Bluetooth® connectivity
Personalised home screens
SSD based navigation with connected services and features
Multiple port/device support 2 x USB 3.0, HDMI, MHL
Digital TV - can view two concurrent channels
Amplitude Modulation (AM)/Frequency modulation (FM) tuners
Auto switching from DAB to FM (ROW), HD Radio™ to FM (NAS only) when signal degrades
Multiple antenna for DAB/HD Radio™ and FM
Media library - enhanced support for USB flash drive
Incontrol Telematics - WiFi and Apps
8 inch single view or 10 inch single and dual view Touch Screen (TS) with multi touch gestures
(Swipe - Flicking - Panning - Pinching - Zoom)
Integrated voice interaction (17 languages, 3 of which support natural input: UK/US English,
Chinese (Mandarin))
Voice Control
Digital disc player for ripping of music Compact Discs (CDs) or playing of Digital Versatile Discs
(DVDs).
Wired connectivity is made to the vehicle using a portable media interface panel. The level of
connectivity is dependent upon the vehicle infotainment equipment level.
The InControl Touch Pro systems portable media interface panel contains two USB 3.0 sockets, one
High-Definition Multimedia Interface (HDMI) / Mobile High-Definition Link (MHL) socket, one
Subscriber Identification Module (SIM) card socket and a 12V accessory socket.
Primary user control of the InControl touch Pro audio system is via the Touch Screen (TS) which is
located in the center of the instrument panel. Control signals from the TS are relayed on an
Automotive Pixel Link 2 (APIX2) connection to the IMC . The IMC relays the control signals to the rest
of the audio system on a High Speed (HS) Controller Area Network (CAN) comfort systems bus.
DESCRIPTION
TOUCH SCREEN (TS)
Touch Screen - Audio Head Unit - InControl Touch
NOTE:
Switch functions vary depending on vehicle specification
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ITEM DESCRIPTION
1 'Mode' switch
2 'Media System' switch
3 'Telephone System' switch
4 'Audio Settings' switch
5 'Navigation' switch
6 Infotainment system On/Off switch
7 Audio mute switch
8 'General Settings' switch
9 'Home Menu' switch
10 'Park Assist' switch
11 'Front Parking Aid' On/Off switch (if fitted)
12 'Camera' switch
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13 Connector - Touch screen switchpack
14 Connector - Touch screen
The 8 inch 800 X 480 resolution, single view Touch Screen (TS) is located in the center of the
instrument panel. The TS comprises an 8 inch color, touch sensitive display, with a TS switchpack
located on either side.
The TS switchpack differs depending on system specification; for example, if parking aid or navigation
are specified on the vehicle, these switches will replace 'Audio Settings' or 'Mute' functions
respectively. The functions can still be accessed via the home menu using the TS.
The TS is the primary user interface of the audio system. It communicates with the other components
of the audio/infotainment system on the medium speed Controller Area Network (CAN) comfort
systems and allows control of the audio system and other system functions from a single point. No
configuration procedure is required if the TS or TS switchpacks are replaced.
Calibration of the TS using approved Jaguar diagnostic equipment enables updates to be downloaded
as new technology becomes available or any fault concerns require software updates.
The rear of the TS has a single 6 pin connector for power, ground and APIX2 connections.
The TS switchpack comprises 8 switches. The function of the switches can differ dependant on the
infotainment system installed in the vehicle.
The TS switchpack has a single 12 pin connector which provides electrical connections to and from the
switches. The connector provides switch power supplies, switch illumination supplies and output from
the switches via a resistive ladder. The outputs from the Parking Aid and Park Assist switches are
passed directly to the Parking Aid Control Module (PACM).
Touch Screen - InControl Touch Pro Audio Systems - All markets
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ITEM DESCRIPTION
1 APIX2 connector
Two variants of the Touch Screen (TS) are available for the InControl Touch Pro systems:
10.2 inch, 1280 x 542 resolution single view
10.2 inch, 2560 x 542 resolution dual view (Not available for NAS markets)
The InControl Touch Pro TS do not have the switch packs on either side of the screen. The switches
are replaced with soft key touch icons located in the screen image.
The TS is located in the center of the instrument panel and is connected to the Infotainment Master
controller (IMC) by a single APIX2 connection. The APIX2 connection provides power and ground
connections and also data input and output. Power and ground is provided by the IMC.
Two versions of the TS are available; single view and dual view.
The TS is the primary user interface of the audio system. It communicates with the other components
of the audio/infotainment system on the APIX2 connection via the IMC and allows control of the audio
system and other infotainment systems from a single point.
Calibration of the TS using approved diagnostic equipment enables updates to be downloaded as new
technology becomes available or any fault concerns require software updates.
Dual View Touch Screen (TS) - where fitted
Dual View Touch Screen (TS) - InControl Touch
Dual View Touch Screen (TS) - InControl Touch Pro
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The dual-view TS enables the passenger and driver to view completely different images from their
respective seating positions. This technology has provided a solution for the legal issues attached to
viewing moving images whilst the vehicle is in motion. It is not possible for the driver to view moving
images with an active speed signal, but the passenger can view DVD and TV independent of the driver.
Vehicles fitted with a dual view TS are supplied with a headphone transmitter located in the overhead
console and one pair of infra-red wireless headphones. This allows the front seat passenger to view
and listen to music, DVD and TV without disturbing the driver.
NOTE:
Due to legislation the NAS markets do not receive this option. A single view display is available
in these markets.
The dual-view TS uses Parallax Barrier Shutter Technology to alternately hide and reveal columns of
pixels to the left and right hand views of the screen. The display comes with a specially designed anti-
glare coating to help prevent sunlight bleaching. cardiagn.com
To access a TV or video image when the vehicle is in motion and single view is selected, the dual view
switch on the TS switchpack or the dual view soft key should be pressed by either the driver or the
passenger. This will then change the TS to dual-view mode allowing the passenger to view TV or
video, but not the driver. A second press of the switch or soft key will change the TS back to single
view.
Once dual-view has been selected, the driver can change the current screen without affecting the
passengers view by the source on the TS.
The audio system can only broadcast one audio source. Therefore, the TV / video source that is
current for the passenger will also be the audio the driver can hear. The passengers can choose to use
headphones to listen to the sound source accompanying the TV / video. This allows the driver to listen
to a different audio source or navigation commands via the vehicle speaker system.
The driver’s view is also event driven, for example, if reverse gear were to be selected, the rear view
camera will be displayed automatically, overriding the currently displayed information.
Clock
The Body Control Module/Gateway Module (BCM/GWM) assembly contains the master clock
functionality. Other vehicle infotainment system modules that require clock functionality use the time
supplied from the BCM/GWM assembly.
The clock is available to any control module that is connected to an interconnecting bus system.
The clock display is configurable to show in AM / PM or 24 hour format. Midnight is shown as 12:00AM
or 00:00 respectively. The default condition, if not specified, after power on or delivery, should default
to 12:00PM or 00:00. Depending upon the market set, the clock will default to either 12 or 24 hour
format.
The time is adjusted from the TS. Under conditions when any bus system could be asleep or shut
down, the TS does not allow clock adjustments.
AUDIO HEAD UNIT (AHU) - INCONTROL TOUCH AUDIO SYSTEMS
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ITEM DESCRIPTION
A Level 'B' AHU - All markets
B Level 'C' AHU with navigation - All markets

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C Level 'C' - Not used
D Level 'C' AHU with navigation and DAB - European markets only
1 Connector - 40 pin
2 Connector - Camera
3 Connector - USB
4 Connector - Touch Screen APIX2
5 Connector - AM/FM antenna input
6 Connector - USB
7 Connector - GPS and camera
8 Connector - Not used
9 Connector- DAB-III (European markets only)
10 Connector - DAB-L (European markets only)
The Audio Head Unit (AHU) is located in the center of the instrument panel, below the TS. The AHU is
the main infotainment controller for the InControl Touch audio system.
Four levels of AHU are available depending on market and vehicle specification:
FEATURE AUDIO HEAD UNIT AUDIO HEAD UNIT AUDIO HEAD AUDIO HEAD
LEVEL B - ALL LEVEL C - ALL OTHER UNIT LEVEL C - UNIT LEVEL C -
MARKETS MARKETS EUROPE NAS
AM/FM radio Diversity Yes Yes Yes Yes
DAB radio No Yes Yes Yes
4-channel internal amplifier Yes No No No
12-channel external amplifier No Yes Yes Yes
Bluetooth® phone system Yes Yes Yes Yes
Bluetooth® audio streaming Yes Yes Yes Yes
Live phonebook access Yes Yes Yes Yes
Voice recognition No Yes Yes Yes
SMS Text display No Yes Yes Yes
SD Card Global Navigation No Yes Yes Yes

Satellite System
Telematics - E-Call/B-Call Mute Yes Yes Yes Yes

only
Telematics - WiFi/Internet No Yes Yes Yes
3.5mm Auxiliary input Yes Yes Yes Yes
USB Input - Media player/Audio Yes - 0.5A charging Yes - 2.1A charging Yes - 2.1A Yes - 2.1A
/Video/iPod Audio/USB Charging charging charging
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The AHU receives a 12V fused power supply from the Battery Junction Box (BJB) and the Quiescent
Current Control Module (QCCM).
Medium speed Controller Area Network (CAN) Comfort system bus connections provide
communication with other system control modules, for example; inputs from the Parking Aid Control
Module (PACM) for sound generation and display on the TS.
The AHU uses APIX2 which is a new protocol for video output to the Touch Screen (TS). APIX2 is a
high speed digital serial link capable of communicating up to 3 Gbit/second of digital video data. The
serial link can support simultaneous video, audio and data transmission from the AHU and the TS.
INFOTAINMENT MASTER CONTROLLER (IMC) - INCONTROL TOUCH PRO AUDIO SYSTEM
ITEM DESCRIPTION
1 Television (TV) antenna connector sockets (Not NAS)
2 AM/FM/DAB/DAB+/VICS antenna connector sockets
3 GPS antenna connector socket
4 Bluetooth® and Wi-Fi antenna connectors
5 Infotainment Slave Controller (ISC) connector socket (intro 17MY)
6 Audio Amplifier Module (AAM) connector socket
7 Telematics Control Module (TCU) connector socket

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8 Diagnostics socket (Not used for service)
9 Primary battery power, ground, Controller Area Network (CAN) bus, microphone input, IMC cooling fan control,
Local Interconnect Network (LIN) Steering Wheel Module (SWM) connector socket
10 Camera Control Module (CCM) connector socket
11 Instrument Cluster (IC) connector socket
12 Touch Screen (TS) Automotive Pixel Link 2 (APIX2) connector socket
13 USB 3.0 Repeater connector socket - connected to the portable media interface panel
14 Portable media interface panel connector socket - HDMI/MHL and SIM
15 USB 2.0 Hub connector socket - connected to digital disc player and/or the electronic toll collection module
(Japan only)
16 Satellite Digital Audio Radio Service (SDARS) connector socket (NAS only)
The Infotainment Master Controller (IMC) is located on the left side of the luggage compartment.
Three levels of IMC are available depending on market and vehicle specification:
ROW without Television (TV)
ROW with TV
NAS Satellite Digital Audio Radio Service (SDARS) without TV.
The IMC is equipped with a high speed Intel® Quad Core 1.9 GHz Atom™ processor with a 4 Gigabyte
(GB) Random Access Memory (RAM) combined with a fast access 60GB Solid State Drive (SSD).
The IMC has the following integrated features:
AM/FM diversity
DAB radio (ROW)
SDARS/HD radio™ (NAS only)
Digital TV (Not NAS or Hong Kong)
Bluetooth® mobile phone and audio streaming
InControl Apps
Voice recognition
Wi–Fi receiver
Solid State Drive (SSD) navigation
2x USB 3.0 input ports
1x HDMI/MHL input port
1x SIM card input port
60GB SSD storage (10GB user media storage).
When the vehicle systems become active, the IMC is woken up by CAN bus activity. The IMC then
turns on the TS. cardiagn.com
The IMC incorporates an Amplitude Modulation (AM)/Frequency Modulation (FM) tuner. The following
market dependent systems are available:
ROW (AM/FM/DAB band L/3)
NAS (AM/FM/HD Radio™/SDARS)
A new feature of radio reception is the ability of the system to automatically switch from DAB to FM
(ROW markets) and FM to HD Radio™ (NAS markets), providing a consistent signal when driving
between regions.
The IMC radio tuner provides storage of 6 preset stations for the FM and AM frequencies.
The radio tuner also incorporates the following radio functions:
AM Auto Store (AST)
FM station list
Presets - 6 per frequency
Traffic announcements (TA) – Europe only
Radio Data System (RDS) functions:

Station name
Radio text
PTY
Traffic Announcements (TA) (Not NAS)
AF switching (Not NAS)
REG to lock to regional/local broadcast (Not NAS)
Seek station
Tune up/down.
All radio antennas are routed into the IMC via antenna amplifiers. The IMC supplies a power output to
the AM/FM antenna amplifier.
The IMC is subject to the power management of the Quiescent Current Control Module (QCCM).
Calibration of the IMC using approved diagnostic equipment enables updates to be downloaded as
new technology becomes available or any fault concerns require software updates. If the IMC is
replaced it must be configured as a new module using approved diagnostic equipment.
IMC Cooling
The IMC is connected to a duct which draws air though a vent in the left luggage compartment side
trim.
Temperature control within the IMC is necessary to ensure optimum performance. IMC temperatures
are monitored constantly and controlled by software within the IMC. The temperature assessment
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software is integrated into the IMC.
At low ambient temperatures of between -30°C and -20°C (-22°F and -4°F) a low temperature
condition will be initiated with restricted functionality and access to the SSD is prevented. The
following functions will be disabled:
Media library
Voice control
Navigation
Language settings.
During the low temperature condition a message 'System is warming up' will be displayed in the TS if
the navigation soft key is operated. When the ambient temperature increases to more than -20°C (-4°
F) the IMC will initiate the SSD without a full re-boot of the system.
At high ambient temperatures of more than 70°C (158°F) a message will be displayed 'System
shutting down in 2 minutes' in the TS. If this message appears it could indicate a fault with the IMC or
blockage of the ducting.
DIGITAL DISC PLAYER
The digital disc player has the capability to play a number of file formats for both audio and video. The
digital disc player can play back standard definition CD/DVD video discs only.
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The player is connected to the USB 2.0 Hub. Data is transmitted from the USB 2.0 hub directly to the
IMC.
The IMC logs Diagnostic Trouble Codes (DTCs) for faults generated by the digital disc player. When
replaced the digital disc player is calibrated, using approved diagnostic equipment.
AUDIO AMPLIFIER MODULE (AAM)
Systems with an external Audio Amplifier Module (AAM) have the AAM located below the front left
seat. The AAM is a secured with a bracket to the vehicle floorpan.
The audio systems have three AAM options, dependent on level of audio system fitted:
InControl Touch 11 speaker 380W Meridian® audio system with external 12 channel AAM
InControl Touch Pro 11 speaker 380W Meridian® Digital Sound audio system with external 12
channel AAM
InControl Touch Pro 17 speaker 825W Meridian® Surround audio system with external 16 channel
AAM.
InControl Touch Meridian® 11 Speaker System
The InControl Touch Meridian® Sound 11 speaker system uses an AAM specific to the system. The
AAM has a power output of 380W.
The AAM has three connectors which provide for the following:
power supply and ground
Hardwired connections to the vehicle speakers
High speed CAN infotainment systems bus between the AHU and the AAM
The AAM processes signals from other system modules for output via the vehicle speakers.
Power supply is received from the Rear Junction Box (RJB).
InControl Touch Pro Meridian® Digital Sound 11 Speaker System
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The InControl Touch Pro 11 speaker Meridian® Digital Sound system uses an AAM specific to the
system. The AAM has a power output of 380W.
The AAM has five connectors which provide for the following:
Power supply and ground
Hardwired connections to vehicle speakers
Output to headphone transmitter
BroadR-Reach® ethernet from IMC.
Power supply is received from the RJB.
InControl Touch Pro 17 Speaker Meridian® Digital Surround System
The InControl Touch Pro 17 speaker Meridian® Surround Sound system uses an AAM specific to the
system. The AAM has a power output of 825W.
The AAM has five connectors which provide for the following:
Power supply and ground
Hardwired connections to vehicle speakers

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Output to headphone transmitter
BroadR-Reach® ethernet from IMC.
Power supply is received from the RJB.
LEFT STEERING WHEEL SWITCHPACK
ITEM DESCRIPTION
1 Menu/OK switch (instrument cluster menu control)
2 Volume increase switch
3 Telephone answer/end call switch
4 Voice control switch
5 Mode switch
6 Seek, next radio preset, next track, scroll up telephone list switch
7 Volume decrease switch
8 Seek, previous radio preset, previous track, scroll down telephone list switch
The left steering wheel switchpack is located on the left side of the steering wheel.
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The switches are a resistive ladder type which apply a different voltage via a Local Interconnect
Network (LIN) bus to the AHU or the IMC in response to different switches being pressed.
The left steering wheel switchpack controls the following switch functions:
MODE - Press repeatedly to scroll through all audio/video sources
» Short press up:

to select the next radio preset
to select the next track on chosen audio source
when telephone is in use, press to scroll up lists of calls or phonebook entries.
« Short press down:

to select the previous radio preset
to select the previous track or start of current track on chosen audio source
when telephone is in use, press to scroll down lists of calls or phonebook entries.
With radio manual seek mode activated, further short presses will change the frequency in single
increments. A further long press will scan forwards through the current waveband until the switch is
released
» Long press up:

to auto seek up the frequency to the next radio station.
« Long press down:

to auto seek down the frequency to the next radio station.
Volume increase for any audio source
Volume decrease for any audio source.
The MENU/OK switch is for use with the instrument cluster menu.
For additional information, refer to: Instrument Cluster (413-01, Description and Operation).
For further details on the telephone switch refer to Cellular Phone.

For additional information, refer to: Mobile Phone (415-01, Description and Operation).
For further details on the voice switch refer to Voice Control.

For additional information, refer to: Voice Control (415-01 Information and Entertainment System -
Vehicles With: InControl Touch, Description and Operation).
PORTABLE AUDIO INTERFACE PANEL - INCONTROL TOUCH SYSTEMS
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ITEM DESCRIPTION
A For InControl Touch systems with Navigation, voice control or telephone
B For InControl Touch system with Level B AHU
The portable audio interface panel is located in the front floor console stowage compartment.
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Two versions of the portable audio interface panel are available dependent on vehicle specification.
The versions have combinations of a SD memory card slot, a 3.5mm auxiliary media input socket, a
Universal Serial Bus (USB) 1.0/2.0 socket and a 12V accessory socket.
InControl Touch Audio Systems with SD Memory Card
A version of the panel is for the InControl systems for vehicles with navigation system. On these
vehicles the portable audio interface panel includes an SD memory card slot for navigation system,
voice control and telephone software.
For additional information, refer to: Navigation System (415-01 Information and Entertainment
System - Vehicles With: InControl Touch, Description and Operation) /
Voice Control (415-01 Information and Entertainment System - Vehicles With: InControl Touch,
Description and Operation).
NOTE:
The SD memory card must not be removed or the files modified. If the card is removed, the
navigation, voice control and telephone will be inoperable. The SD memory card slot cannot be
used for media files. Installation of any external content or modification of the files on the SD
memory card can corrupt the SD memory card and cause voice control, telephone and
navigation systems to be inoperable.
Removal and re-installation of the SD memory card when the ignition is on (power mode 6) will cause
voice control, telephone and navigation systems to be inoperable. To re-initialise the SD memory
card, switch the ignition to 'off' and lock and arm the vehicle (power mode 6). Install the SD memory
card in the slot in the portable audio interface panel and switch the ignition to 'on' (power mode 6).
The card will be detected and voice control and navigation will operate correctly.
Universal Serial Bus (USB)
The USB socket is connected directly to a USB socket on the Audio Head Unit. The USB allows data
transfer between the socket from an external media device. The socket also provides a 5V charging
voltage at a current of 0.5A for level B AHU and 2.1A for level C AHU. The USB power supply
originates from a fused supply from the Rear Junction box (RJB) and is controlled by the ignition
relay. The USB charging supply is available after ignition off (power mode 0) for a pre-determined
period while the ignition relay contacts are open.
General Media Information
Devices that can be connected to the portable audio interface panel include:
USB mass storage devices (for example a memory stick). Devices must use FAT or FAT32 file
format.
iPod® (iPod Classic, iTouch, iPhone and iPod Nano are supported - full functionality for older
devices cannot be guaranteed). iPod Shuffle functionality cannot be guaranteed.
Auxiliary device (personal audio, MP3 players).

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Devices with Bluetooth® connectivity. Devices must support A2DP and AVRCP Bluetooth®
protocols).
When connecting a portable storage device, select AUX on the TS to select that device input.
Depending on the device connected, many of the audio controls on the TS and steering wheel
switches can be used.
NOTE:
It is recommended to disconnect an iPod when leaving the vehicle. Failure to do so may result
in the iPod battery discharging.
To maximise playback quality, it is recommended to use lossless compression for any media files on
iPod. Failing this, it is recommended that compressed files utilise a minimum bitrate of 192 kilobits
per second (kbps) (a higher bitrate is strongly recommended for increased quality playback).
For media files delivered via USB or MP3 players, the highest compression rate supported is 320 kbps.
If anything less than 128 kbps is used, Digital Signal Processing (DSP) functionality may be lost.
Some MP3 players may have a file system that is not supported by the AHU. To use an MP3 player, it
must be set to USB Removable Device or Mass Storage Device mode. Only music that has been added
to the device in this mode can be played.
PORTABLE MEDIA INTERFACE PANEL - INCONTROL TOUCH PRO SYSTEMS
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ITEM DESCRIPTION
A Standard panel - two USB 3.0 sockets
B InControl Apps panel - two USB 3.0 sockets and one HDMI/MHL socket
C InControl Apps Connect Pro panel - two USB 3.0 sockets, one HDMI/MHL socket and SIM card socket
The portable media interface panel is located in the front floor console stowage compartment. The
portable media interface panel differs from the portable audio interface panel used on the InControl
Touch systems in that image data can be passed from a portable media device to the IMC.
Three versions of the portable media interface panel are available dependent on vehicle specification.
The versions have combinations of two USB 3.0 sockets, one High Definition Multimedia Interface
(HDMI) / Mobile High-Definition Link (MHL) socket, a SIM card socket and a 12V accessory socket.
The standard fitting portable media interface panel includes two USB 3.0 sockets (which also support
USB 2.0) and are connected to the IMC through a USB 3.0 signal booster.
The portable media interface panel, fitted with the InControl Apps option, includes two USB 3.0
sockets and a single HDMI/MHL port.
HDMI supports multiple devices for audio/video playback on the Touch Screen (TS). MHL provides
charging for supported devices.
Data transfer from the HDMI/MHL port is direct to the IMC, using an APIX2 high speed digital serial
link.
The portable media interface panel, fitted with the InControl Connect Pro option, includes two USB 3.0
sockets, a single HDMI/MHL socket and a SIM card socket (micro SIM) for data connectivity.
Data transfer from the SIM card is direct to the IMC, using the APIX2 high speed digital serial link.
General Media Information
Devices that can be connected to the portable media interface panel include:
USB mass storage devices (for example a memory stick). Devices must use FAT or FAT32 file
format.
iPod® (iPod Classic, iTouch, iPhone and iPod Nano are supported - full functionality for older
devices cannot be guaranteed). iPod Shuffle functionality cannot be guaranteed.
Auxiliary device (personal audio, MP3 players).
Devices with Bluetooth® connectivity. Devices must support A2DP and AVRCP Bluetooth®
protocols).
When connecting a portable storage device, select AUX on the TS to select that device input.
Depending on the device connected, many of the audio controls on the TS and steering wheel
switches can be used.
cardiagn.com
NOTE:
It is recommended to disconnect an iPod when leaving the vehicle. Failure to do so may result
in the iPod battery discharging.
To maximise playback quality, it is recommended to use lossless compression for any media files on
iPod. Failing this, it is recommended that compressed files utilise a minimum bitrate of 192 kilobits
per second (kbps) (a higher bitrate is strongly recommended for increased quality playback).
For media files delivered via USB or MP3 players, the highest compression rate supported is 320 kbps.
If anything less than 128 kbps is used, Digital Signal Processing (DSP) functionality may be lost.
Some MP3 players may have a file system that is not supported by the IMC. To use an MP3 player, it
must be set to USB Removable Device or Mass Storage Device mode. Only music that has been added
to the device in this mode can be played.
UNIVERSAL SERIAL BUS (USB) 3.0 SIGNAL BOOSTER - INCONTROL TOUCH PRO SYSTEMS ONLY
The USB 3.0 signal booster is located on the left side of the rear seat cushion, behind the seat bolster
trim.
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USB 3.0 signal booster provides data transmission speeds which are 10 times faster than USB 2.0
(480 Mbps). USB 3.0 signal booster significantly reduces the time required for data transmission,
reduces power consumption, and is backwards compatible with USB 2.0.
To provide greater data transmission distance, without signal degradation, a USB 3.0 signal booster is
fitted in the data transmission line. The signal booster essentially 'amplifies' the signals transmitted
between the portable media interface panel USB sockets and the IMC.
UNIVERSAL SERIAL BUS (USB) 2.0 HUB
The USB 2.0 hub is located in the instrument panel, behind the Integrated Control Panel (ICP).
The USB 2.0 hub operates as a signal splitter between the IMC, digital disc player and the electronic
toll collection module (Japan only). The USB 2.0 hub also functions as a signal booster for USB 2.0
signals between the connected components.
ANTENNAS
AM, FM, digital radio, satellite radio, Television (TV) and Fuel Fired Booster Heater (FFBH) antennas
are located in the roof pod and rear quarter windows.
For additional information, refer to: Antenna (415-01 Information and Entertainment System -
SPEAKERS
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The number, location and specification of the speakers in the vehicle differs depending on the level of
audio system fitted.
For details of the speaker systems, refer to the 'Speakers' section.

For additional information, refer to: Speakers (415-01 Information and Entertainment System -
ADVANCED VOICE CONTROL
The advanced voice system provides the driver with the option of voice control for a range of
supported functions. The following systems include Voice functionality:
Radio, satellite radio and digital radio (if fitted)
CD player
Hard disk drive/virtual CD player
USB and auxiliary connections
Navigation system
Bluetooth® Telephone system
Vehicle notepad.
For details of voice control, refer to the 'Voice Control' section.

ELECTRONIC TOLL COLLECTION MODULE (JAPAN ONLY)
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ITEM DESCRIPTION
1 Vehicle Information and Communication System (VICS) beacon antenna
2 Electronic toll collection module antenna
3 Electronic toll collection module
In the Japanese markets, vehicles with the InControl Touch Pro audio system can have an Electronic
Toll Collection Module fitted into the audio system.
The electronic toll collection system comprises an electronic toll collection module and a Dedicated
Short Range Communication (DSRC) antenna. The antenna is located on the top of the instrument
panel on the right side. The electronic toll collection module is located in the glovebox.
An electronic toll collection system credit card is inserted into the electronic toll collection module
which reads the data on the card. The electronic toll collection module is connected to the electronic
toll collection module antenna which wirelessly communicates via a Dedicated Short Range
Communication (DSRC) system with the antenna located at the toll gates. The electronic toll collection
module sends and receives vehicle information necessary for paying the appropriate toll fees.
Dedicated Short Range Communication (DSRC) is a system which makes bi-directional

communication, within a short distance via radio beacons, on the 5.8 GHz wireless band. DSRC
communications enable high-speed, high-capacity data transmission and reception. The system also
features high-level security to ensure the safety of the card user's private information.
The electronic toll collection module receives a fused power supply via a relay in the Passenger
Junction Box (PJB). The electronic toll collection module antenna is connected directly to the module.
The VICS beacon antenna is also connected directly to the module on vehicles fitted with the
electronic toll collection system.
The electronic toll collection module is connected to the USB 2.0 hub and can pass relevant
information and VICS beacon antenna signals directly to the IMC.
OPERATION
INCONTROL TOUCH SYSTEMS
A permanent primary battery supply is provided to the Audio Head Unit (AHU) from the Battery
Junction Box (BJB), via the Quiescent Current Control Module (QCCM).
The QCCM receives battery status signals transmitted by the Battery Monitoring System (BMS) control
module. The QCCM can disable the power supply to other non-essential control modules to avoid
excessive discharge of the battery. The systems supplied via the QCCM are the infotainment systems
and the climate control systems.
For additional information, refer to: Battery and Cables (414-01, Description and Operation).
The AHU is connected to the touch screen via an Automotive Pixel Link 2 (APIX2) connection. APIX2 is
a high speed data transmission over a single twisted pair cable. Touch screen selections bycardiagn.com
the driver
are passed to the AHU on the APIX2 connection for processing.
The portable audio interface panel is connected to the AHU with USB data links. The USB sockets
provide a 5V charging output for the connected device and also provide external connection of a
device to the AHU.
INCONTROL TOUCH PRO SYSTEMS
A permanent primary battery supply is provided to the Infotainment Master Controller (IMC) from the
Battery Junction Box (BJB), via the Quiescent Current Control Module (QCCM).
The QCCM receives battery status signals transmitted by the Battery Monitoring System (BMS) control
module. The QCCM can disable the power supply to other non-essential control modules to avoid
excessive discharge of the battery. The systems supplied via the QCCM are the infotainment systems
and the climate control systems.
For additional information, refer to: Battery and Cables (414-01, Description and Operation).
The IMC is connected to the touch screen via an Automotive Pixel Link 2 (APIX2) connection. APIX2 is
a high speed data transmission over a single twisted pair cable. Touch screen selections by the driver
are passed to the AHU on the APIX2 connection for processing.
The portable media interface panel is connected to the IMC with USB data links and an APIX2
connection. The USB sockets provide a 5V charging output for the connected device and also provide
external connection of a device to the IMC. The APIX2 connection provides video input into the IMC
from an external device.
Where fitted, the digital disc player is connected to the IMC using a USB connection which is routed
via the USB 2.0 hub. Power supply and ground for the digital disc player is supplied from the IMC to
the digital disc player via the USB 2.0 hub.
Where fitted, the Audio Amplifier Module (AAM) provides power supply and ground for the headphone
transmitter. Data is supplied to the headphone transmitter via twisted pair cable.
Where the virtual display Instrument Cluster (IC) is fitted, video data is passed from the IMC to the IC
on an APIX2 data connection. The data connection provides video output from the IMC for user
interface information to be displayed in the IC.
CONTROL DIAGRAM
CONTROL DIAGRAM - INCONTROL TOUCH 8 SPEAKER SYSTEM
NOTE:
A = Hardwired; O = Local Interconnect Network (LIN); AT = Universal Serial Bus (USB); AU =

APIX2
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ITEM DESCRIPTION
2 Left steering wheel switchpack
3 Clockspring
4 Touch Screen (TS)
5 Vehicle speakers
6 Ground
7 Relay - located in Quiescent Current Control Module (QCCM)
8 Fuse - located in QCCM
10 Camera Control Module (CCM)

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11 Rear view camera
12 FM / TMC / DAB-III antenna amplifier
13 GPS signal splitter - if fitted
14 Roof pod - Global Positioning System (GPS) antenna / DAB-L antenna
15 Amplitude Modulation (AM)/FM antenna amplifier
16 Microphone
CONTROL DIAGRAM - INCONTROL TOUCH MERIDIAN® SOUND 11 SPEAKER SYSTEM
NOTE:
A = Hardwired; O = Local Interconnect Network (LIN); AS = High speed CAN infotainment

systems bus; AT = Universal Serial Bus (USB); AU = APIX2
ITEM DESCRIPTION

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3 Clockspring
4 Touch Screen (TS)
5 Vehicle speakers
7 Ground
12 Rear view camera
15 Roof pod - Global Positioning System (GPS) antenna / DAB-L antenna
16 Amplitude Modulation (AM)/FM antenna amplifier
17 Microphone
CONTROL DIAGRAM - INCONTROL TOUCH PRO MERIDIAN® DIGITAL SOUND 11 SPEAKERS AND
MERIDIAN® DIGITAL SURROUND SOUND 17 SPEAKERS SYSTEMS
NOTE:
A = Hardwired; O = Local Interconnect Network (LIN); AE = LVDS; AT = Universal Serial Bus

(USB); AU = APIX2; AW = BroadR-Reach® ethernet
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ITEM DESCRIPTION
3 Vehicle speakers
4 Headphone transmitter
5 Touch Screen (TS)
6 IMC cooling fan
7 Ground
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10 GPS signal splitter
11 Roof pod - GNSS antenna / DAB-L antenna / GSM antenna / SDARS antenna (NAS only)
12 DAB-3 antenna amplifier
14 TV antenna
15 TV antenna
16 TV antenna
17 FM2 / TMC / DAB-3 antenna amplifier
18 Roof pod DAB-L antenna
19 DAB signal combiner
20 Right WiFi antenna
21 Left WiFi Bluetooth™ antenna
22 Microphone
24 Rear view camera
25 Clockspring
28 USB 2.0 hub
29 Vehicle Information and Communication System (VICS) beacon antenna (Japan only)
30 Electronic Toll Collection Module antenna
31 Electronic Toll Collection Module
33 USB 3.0 signal booster
cardiagn.com
2016.0 XF (X260), 415-01
BLUETOOTH® ANTENNA (G2159861)
REMOVAL


Refer to: Integrated Control Panel (415-01 Information and Entertainment System - Vehicles
With: InControl Touch Pro, Removal and Installation).
With: InControl Touch, Removal and Installation).
3.
Disconnect the electrical connector.
Remove the Bluetooth® antenna.
INSTALLATION
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1.
Install the Bluetooth® antenna.
Connect the electrical connector.
2. Install the integrated control panel.


cardiagn.com
2016.0 XF (X260), 415-01
BLUETOOTH® ANTENNA (G2159893)
REMOVAL


3.
Remove the Bluetooth® antenna.
INSTALLATION
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1.
Install the Bluetooth® antenna.


cardiagn.com
2016.0 XF (X260), 415-00
INFORMATION AND ENTERTAINMENT SYSTEM - GENERAL
INFORMATION
DIAGNOSIS AND TESTING
PRINCIPLE OF OPERATION
For a detailed description of the Cellular Phone System, refer to the relevant Description and
Operation sections in the workshop manual.
INSPECTION AND VERIFICATION
CAUTION:
Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control

modules does not guarantee confirmation of a fault, and may also cause additional faults in the
vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.
1. Visually inspect for obvious signs of damage and system integrity.
Visual Inspection
MECHANICAL ELECTRICAL
Microphone Electrical connectors
Bluetooth® antenna Wiring harness for damage or corrosion
Fuses
1. If an obvious cause for an observed or reported concern is found, correct the cause (if possible)
before proceeding to the next step.
1. If the cause is not visually evident, verify the symptom and refer to the Symptom Chart,
alternatively check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.
SYMPTOM CHART
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SYMPTOM ACTION
Unable to pair GO to Pinpoint Test A.
Not Automatically Connecting GO to Pinpoint Test B.
No Audio to 3rd Party GO to Pinpoint Test C.
No Audio from 3rd Party GO to Pinpoint Test D.
No Audio GO to Pinpoint Test E.
PINPOINT TESTS
PINPOINT TEST A : UNABLE TO PAIR
TEST
DETAILS/RESULTS/ACTIONS
CONDITIONS
A1: 'NO PHONE FITTED' DISPLAY
Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on the JLR
approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth function is activated
and the telephone handset is placed within the vehicle cabin area.
1 Carry out checks to determine if 'No Phone Fitted' is shown on vehicle display.
Is 'No Phone Fitted' displayed?

Yes
GO to A2 .
No
Locate the connected telephone and if not customer telephone, disconnect from the system.
A2: TELEPHONE BLUETOOTH® DEVICE SEARCH
1 Carry out Bluetooth® device search using customer handset.
Is 'Jaguar' identified in Bluetooth® device list?

Yes
Select device from list, then continue with diagnosis. GO to A3 .
No
Carry out further Bluetooth® device search, to a maximum of 4 times, waiting approximately 20
seconds between searches. If 'Jaguar' still not identified in Bluetooth® device list, set ignition status to
OFF, wait approximately 30 seconds and set ignition status to ON. Carry out further Bluetooth® device
search, to a maximum of 4 times, waiting approximately 20 seconds between searches. If 'Jaguar' still
not identified in Bluetooth® device list, contact your local in market support for further assistance.
A3: TELEPHONE HANDSET ERROR
1 Check for any error shown on the telephone handset when 'Jaguar' is selected from the Bluetooth®
device list.
Was an error immediately shown on the telephone handset?

Yes
Wait approximately 10 seconds then re-attempt selection, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If error still being displayed, contact your local in
market support for assistance.
No
Enter PIN '1313' then continue with diagnosis. GO to A4 .
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A4: PIN ENTRY STATUS
1 Check for successful PIN entry.
Was PIN entry successful?

Yes
GO to A5 .
No
Wait approximately 10 seconds then re-attempt PIN entry, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If PIN entry is still un-successful, contact your local in
A5: 'NO PHONE FITTED' DISPLAY
1 Carry out checks to determine if 'No Phone Fitted' is still shown on vehicle display.
Is 'No Phone Fitted' still displayed?

Yes
From the telephone handset, select the connect option for the 'Jaguar' device identified in the
Bluetooth® device list. If 'No Phone Fitted' is still displayed, suspect a telephone handset fault. Carry
out Pinpoint test again using known good telephone handset.
No
The telephone is paired and connected to the system. No further action is required for this symptom.
PINPOINT TEST B : NOT AUTOMATICALLY CONNECTING
TEST
CONDITIONS
B1: BLUETOOTH® MODULE PAIRED DEVICE LIST
approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth and auto connect
functions are activated and the telephone handset is placed within the vehicle cabin area.
1 Carry out checks to determine if the customer telephone is shown in the Bluetooth® module paired
device list.
Is the Customer telephone in the Bluetooth® module paired device list?

Yes
GO to B2 .
No
Pair device as decribed in Pinpoint Test A
B2: CUSTOMER HANDSET PAIRED DEVICE LIST
1 Carry out checks to determine if the Bluetooth® Module is shown in the Customer telephone paired
device list.
Is the Bluetooth® Module in the Customer telephone paired device list?

Yes
GO to B3 .
No
Carry out Unable to Pair Pinpoint Test.Pair device as decribed in Pinpoint Test A
B3: CUSTOMER TELEPHONE IN POSITION 1
1 Carry out checks to determine if the Customer telephone is in position 1 in the Bluetooth® Module
paired device list.
Is the Customer telephone in position 1?

Yes
GO to B4 .
No
Advise Customer that auto connection will only be attempted with the device that is shown in position 1
in Bluetooth® Module paired device list.
B4: CHECK FOR DTC B1A56-13
1 Using Manufacturer approved diagnostic system, check for DTC B1A56-13.

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Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5 .
B5: BLUETOOTH® CONNECTION
1 Carry out checks to determine if Bluetooth® connection icon is shown on customer Bluetooth®
telephone screen but shows 'No Phone Fitted' on vehicle screen.
Is Bluetooth® connection icon shown on the customer handset but 'No Phone Fitted' displayed on
vehicle screen?
Yes
GO to B9 .
No
GO to B6 .
B6: 'JAGUAR' AUTHORISATION
Some handsets may require operator intervention to manually authorise connection.
1 Carry out checks to determine if 'Jaguar' is authorised in the customer Bluetooth® telephone device
list menu.
Is 'Jaguar' authorised in the customer Bluetooth® telephone device list menu?

Yes
GO to B7 .
No
Advise customer that 'Jaguar' needs to be authorised in the customer Bluetooth® telephone device list
menu, or operator intervention may be required to manually authorise connection.
B7: SEARCH FOR DEVICES SCREEN
1 Select the search for devices button on the vehicle display.
Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8 .
B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN
1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON.
Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
B9: PAIRED DEVICE
1 Check Customer telephone paired device list to establish which device the Customer telephone is
connected to.
Is the Customer telephone connected to the vehicle?

Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not
Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY
TEST
CONDITIONS cardiagn.com
C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth.
1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in
Audio Front Control module.
Is DTC B1D79-01 logged?

Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY
TEST CONDITIONS DETAILS/RESULTS/ACTIONS
D1: 'IN CALL' DISPLAY
1 Carry out checks to determine if 'In Call' is shown on the vehicle display.
Is vehicle display showing 'In Call'?

Yes
No
Call has ended. No further action is required for this symptom.
PINPOINT TEST E : NO AUDIO
TEST
CONDITIONS
E1: AUDIO FROM THIRD PARTY
1 Establish from customer feedback/symptom if there is Audio from the Third Party.
Is there Audio from the Third Party?

Yes
GO to E2 .
No
Refer to the 'No Audio From Third Party' Pinpoint test.
E2: AUDIO TO THIRD PARTY
1 Establish from customer feedback/symptom if there is Audio to the Third Party.
Is there Audio to the Third Party?

Yes
GO to E3 .
No
Refer to the 'No Audio To Third Party' Pinpoint test.
E3: CD OR RADIO AUDIO
1 Establish from customer feedback/symptom if there is Audio from the CD or Radio.
Is there Audio from the CD or Radio? cardiagn.com

Yes
GO to E4 .
No
Suspect MOST ring fault, refer to electrical circuit diagrams and check/rectify MOST ring as necessary.
E4: TELEPHONE HANDSET AUDIO
1 Establish from customer feedback/symptom if there is Audio from the telephone handset.
Is there Audio from the telephone handset?

Yes
Ensure vehicle is parked. Disconnect and reconnect handset. If issue not resolved, contact your local in
No
Contact you local in market support for assistance.
DTC Index
For a complete list of all diagnostic trouble codes that could be logged on this vehicle, please refer to
Section 100-00. REFER to: (100-00)
Diagnostic Trouble Code (DTC) Index - DTC: Integrated Audio Module (ACM) (Description and
Operation),
Diagnostic Trouble Code (DTC) Index - DTC: Touch Screen Display (FCDIM) (Description and
Operation).
cardiagn.com
2016.0 XF (X260), 415-01
DAB ANTENNA AMPLIFIER (G2159864)
REMOVAL

2.
Disconnect the DAB antenna amplifier electrical connector.
Remove the DAB antenna amplifier retaining nut.
Remove the DAB antenna amplifier.
INSTALLATION
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1.
Install the DAB antenna amplifier.
Install the DAB antenna amplifier retaining nut.

Torque: 7 Nm
Connect the DAB antenna amplifier connector.

cardiagn.com
2016.0 XF (X260), 415-01
DAB ANTENNA AMPLIFIER (G2159895)
REMOVAL

2.
Disconnect the DAB antenna amplifier electrical connector.
Remove the DAB antenna amplifier retaining nut.
Remove the DAB antenna amplifier.
INSTALLATION
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1.
Install the DAB antenna amplifier.
Install the DAB antenna amplifier retaining nut.

Torque: 7 Nm
Connect the DAB antenna amplifier connector.

cardiagn.com
2016.0 XF (X260), 415-01
FRONT DOOR BASS SPEAKER (G2159848)
REMOVAL
NOTE:
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1. Remove the front door trim panel for access only.
Refer to: Front Door Trim Panel (501-05, Removal and Installation).
2.
3.
Remove the speaker.
INSTALLATION
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1. Install the speaker and tighten the 3 screws to the correct torque.
Torque: 2.5 Nm
2. Connect the electrical connector.
3. Install the front door trim panel.

cardiagn.com
2016.0 XF (X260), 415-01
FRONT DOOR BASS SPEAKER (G2159848)
REMOVAL
NOTE:
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2.
3.
Remove the speaker.
INSTALLATION
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Torque: 2.5 Nm

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2016.0 XF (X260), 415-01
FRONT DOOR MID-RANGE SPEAKER (G2166355)
REMOVAL

Refer to: Front Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and
Installation).
2.
Remove the speaker.
INSTALLATION
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1.
Install the speaker.
Install the 3 screws.

Torque: 2.5 Nm

Refer to: Front Door Trim Panel (501-05 Interior Trim and Ornamentation, Removal and
Installation).
cardiagn.com
2016.0 XF (X260), 415-01
FRONT PORTABLE MEDIA INTERFACE PANEL (G2159862)
REMOVAL
NOTE:
Use a suitable trim tool.
1.
Remove the floor console rear trim panel.
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2.
Disconnect the front portable media interface panel connectors.
3. Open the floor console lid.
4.
Remove the front portable media interface panel.
INSTALLATION
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1. Install the front portable media interface panel.
2. Close the floor console lid.
3. Connect the front portable media interface panel connectors.
4. Install the floor console rear trim panel.
cardiagn.com
2016.0 XF (X260), 415-01
FRONT PORTABLE MEDIA INTERFACE PANEL (G2159894)
REMOVAL
NOTE:
Use a suitable trim tool.
1.
Remove the floor console rear trim panel.
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2.
Disconnect the front portable media interface panel connectors.
3. Open the floor console lid.
4.
Remove the front portable media interface panel.
INSTALLATION
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1. Install the front portable media interface panel.
2. Close the floor console lid.
3. Connect the front portable media interface panel connectors.
4. Install the floor console rear trim panel.
cardiagn.com
PUBLISHED: 15-AUG-2017
2016.0 XF (X260), 415-00
INFORMATION
Map Update Applicability - Digital Versatile Disc (DVD) / Universal Serial Bus (USB) Flash Drive /
Secure Digital (SD) Memory Card
VEHICLE PRE 10 MY 11 MY 12MY 13MY 14MY 15MY 16MY

-
10MY
XK (X150) DVD DVD DVD DVD (DVD DVD DVD DVD DVD
Australia
and New
Zealand
only)
F-Type - - - - - USB USB (DVD InControl

(X152) (DVD Australia and Touch - SD
Australia New Zealand Card,
and New only) InControl
Zealand Touch Plus -
only) USB (DVD
Australia and
New Zealand
only)
XF (X250 DVD DVD DVD USB (DVD USB USB USB (DVD USB (DVD
/X260) Australia (DVD (DVD Australia and Australia and
and New Australia Australia New Zealand New Zealand
Zealand and New and New only) only)
only) Zealand Zealand
only) only)
XJ (X351) - USB USB USB (DVD USB USB USB (DVD USB
Australia (DVD (DVD Australia and
and New Australia Australia New Zealand
Zealand and New and New only)
only) only)
XE (X760) - - - - - - - InControl
Touch - SD
Card
Freelander DVD DVD DVD DVD USB USB USB (DVD USB (DVD
(L359) (DVD (DVD Australia and Australia and
Australia Australia New Zealand New Zealand
and New and New only) only)
Zealand Zealand
only) only)
Discovery DVD - - - - - - -
3 (L319)
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Discovery - External External USB (DVD USB USB USB (DVD USB (DVD
4 (L319) HD HD Australia (DVD (DVD Australia and Australia and
Service Service and New Australia Australia New Zealand New Zealand
Tool Tool Zealand and New and New only) only)
only) only)
Discovery - - - - - - InControl InControl

Sport Touch - SD Touch - SD
(L550) Card, Card,
InControl InControl
Touch Plus - Touch Plus -
USB (DVD USB
Australia and
New Zealand
only)
Range - - - USB (DVD USB USB USB (DVD USB

Rover Australia (DVD (DVD Australia and
Evoque and New Australia Australia New Zealand
Zealand and New and New only)
only) only)
Range DVD External External USB (DVD USB - - -

Rover HD HD Australia (DVD
Sport Service Service and New Australia
(L320) Tool Tool Zealand and New
only) Zealand
only)
Range - - - - - USB USB (DVD USB (DVD

Rover (DVD Australia and Australia and
Sport Australia New Zealand New Zealand
(L494) and New only) only)
Zealand
only)
Range DVD External External External - - - -

Rover HD HD HD
(L322) Service Service Service
Tool Tool Tool (DVD
Australia
and New
Zealand
only)
Range - - - - USB USB USB (DVD USB

Rover (DVD (DVD Australia and
(L405) Australia Australia New Zealand
and New and New only)
Zealand Zealand
only) only)
NOTE:
For vehicles using a Navigation Control Module (NCM), refer to SD Card Navigation Updates
(Asia Navigation) below.
Mapping Regions
REGION MAPPING AREA
1 North America (USA, Canada and Mexico)
2 Western and Eastern Europe cardiagn.com
3 Japan
4 Middle East (Bahrain, Jordan, Kuwait, Oman, Qatar, Saudi Arabia and UAE
5 South Africa
6 South America (Brazil and Argentina)
7 Russia
8 Pacific (Australia and New Zealand)
9 South East Asia (Malaysia and Singapore)
DVD MAP UPDATES
Vehicles equipped with the 'remote' Navigation Control Module (NCM) are supplied with either a DVD
or SD memory card map update which is loaded into and left in the NCM. Map data is read directly
from the DVD or SD memory card. This update can be performed by the customer.
EXTERNAL HARD DISC DRIVE SERVICE TOOL MAP UPDATES
Discovery 4, Discovery Sport, Range Rover Sport and Range Rover vehicles, equipped with a hard disc
drive integrated into the Integrated Audio Module (IAM) or vehicles fitted with the Audio Head Unit
(AHU), are updated at point of service. On 10MY Range Rover models the hard disc drive is integrated
into the Touch Screen (TS). Dealers are supplied with a set of master pack map update DVD's which
are loaded onto the dealer Jaguar/Land Rover approved diagnostic equipment. The map data is loaded
from the diagnostic equipment onto the navigation tool hard disc drive. The map data is then loaded
to the hard disc drive from the navigation tool hard drive. cardiagn.com
The following process should be used to update the map data:
NOTE:
The navigation update tool does not need the map data loading every time. This is only
necessary when a new map update DVD is released.
Using the approved Jaguar/Land Rover diagnostic equipment select the navigation update tool.
Select Setup on the navigation update tool.
Connect the navigation update tool to the Jaguar/Land Rover approved diagnostic equipment using
the USB cable and select Continue to proceed.
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The navigation update tool will check the connection.
Select your preferred language from the drop down menu then select Save and Continue Setup to
proceed.
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When the navigation update tool confirms the initial setup is complete, select Continue to proceed.
The navigation update tool will return to the main menu screen, select Load Map Data to proceed.
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Disconnect, then reconnect the USB cable connecting the navigation update tool to the Jaguar/Land
Rover approved diagnostic equipment, select Continue to proceed.
The navigation update tool will check the connection.
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Insert map update disk 1 into the DVD drive of the Jaguar/Land Rover approved diagnostic
equipment and select Continue to proceed.
The navigation update tool will read the map data.
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Map data will be copied from disk 1 to the Jaguar/Land Rover approved diagnostic equipment.
Insert map update disk 2 into the DVD drive and press Continue to proceed.
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Map data will be copied from disk 2 to the Jaguar/Land Rover approved diagnostic equipment.
Map data is now ready to be uploaded onto the navigation update tool, press Continue to proceed.
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The map data will be uploaded onto the navigation update tool.
Map data upload is now complete.
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Disconnect the navigation update tool from Jaguar/Land Rover approved diagnostic equipment.
Connect the navigation update tool to the vehicle using the 'firewire' cable.
Select Navigation using the TS display soft key.
Select Navigation Setup using the TS soft key.
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Select Map Change using the TS.
Select map region using the TS display and select Map Data Update to proceed.
The current map data version and the proposed update map data versions will be shown. Select the
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relevant region, using the related TS soft key to proceed.
Select OK to input the licence key using the TS.
Input the licence key using the TS display and select OK to proceed.
Select OK using the TS.
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The map update will begin.
When the map update is complete a message will be shown in the TS, select OK to proceed using
the TS soft key. The navigation system will restart with the new map data.
Disconnect the navigation update tool from the vehicle.
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USB MAP UPDATES
All Gen 2.1 equipped vehicles are supplied with a USB map updates, these updates can be performed
by the customer.
Start the engine.
Navigate to the TS Home Menu screen.
Insert the USB memory stick containing the map data into the vehicle USB port.
Select Continue on the TS to proceed with the installation of the map update.
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Using the TS, enter the licence code and select OK to proceed.
NOTE:
Selecting 'Cancel' returns to the 'Home Menu' screen, the map update will continue to run in
the background
The map update will begin and a message will be displayed in the TS advising that navigation is
unavailable.
Map update progress can be viewed as a percentage of the completed download in the Home Menu
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screen.
When the update is complete a message is displayed informing the user.
The navigation will restart upon completion of the map update.
NOTE:
Remove USB stick immediately
Turn off the engine.
Exit, lock the vehicle and leave for at least 15 minutes before using the navigation system.
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INCONTROL TOUCH MAP UPDATES
ITEM DESCRIPTION
1 SD card write protection switch in unlocked position
Before inserting the SD card into the vehicle’s navigation data storage device slot, Make sure that the
write protection lock is in the 'unlocked' position as shown in the above image.
Make sure that the connections of the SD card are facing upwards before inserting it into the vehicle’s
navigation data storage device slot as shown in the above image.
InControl Touch Map Updates
NOTE:
SD cards activated with a particular VIN will only operate in the vehicle with the matching VIN.
Remove the previously activated SD card from the vehicle’s navigation data storage device slot.
Open the InControl Touch Map Updater. Insert the SD card into the Jaguar Land Rover (JLR)
approved diagnostic equipment and follow the on-screen instructions for updating the card.
After the update has completed remove the SD card from the map updater and insert the updated
SD card into the vehicle’s navigation data storage device slot.
Switch the ignition on and Select 'Navigation' (press retry if the system is saying “cannot detect SD
card” and the audio head unit will restart).
Once the system has restarted confirm the map information is correct.
INCONTROL TOUCH PRO MAP INSTALLATION/UPDATES
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To update the InControl Touch Pro Map system refer to section 101-01: Pre-Delivery Inspection
Manual.
JAPANESE NAVIGATION
The Japanese satellite navigation system uses a separate navigation computer module.
The HDD in the Integrated Audio Module (IAM) is not used for navigation downloads in this market.
Map updates are supplied in DVD format. The DVD is loaded into the navigation control module. Map
data is read directly from the DVD.
SD CARD NAVIGATION UPDATES (ASIA NAVIGATION)
The Asia market navigation system is an aftermarket unit.
Map updates are supplied in an SD card format. The SD card is loaded into the navigation control
module. Map data is read directly from the SD card.
NOTE:
The following countries use SD card navigation updates.
COUNTRY
ANGOLA
ARGENTINA
AZERBAIJAN
BAHAMAS
BARBADOS
BENIN
BOTSWANA
BRAZIL
BRUNEI
BURUNDI
CAYMAN ISLANDS
CHILE
CHINA
COLOMBIA
EGYPT
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FIJI
GHANA
HONG KONG
INDIA
INDONESIA
ISRAEL
JAMAICA
KENYA
LEBANON
LESOTHO
MALAWI
MALI
MAURITIUS
MONGOLIA
MOROCCO
MOZAMBIQUE
NAMIBIA
NIGER
NIGERIA
PERU
PHILIPPINES
RWANDA
SENEGAL
SOUTH AFRICA
SRI LANKA
SAINT LUCIA
SWAZILAND
TAIWAN
TANZANIA
THAILAND
TOGO
TUNISIA
UGANDA
URUGUAY
VENEZUELA
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VIETNAM
ZAMBIA
ZIMBABWE
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2016.0 XF (X260), 415-01
INCONTROL TOUCH
PRINCIPLES OF OPERATION
For a detailed description of the Information and Entertainment System, refer to the relevant
Description and Operation section in the workshop manual. REFER to: (415-01 Information and
Entertainment System - Vehicles With: InControl Touch)
Speakers (Description and Operation)
Navigation system (Description and Operation)
Video system (Description and Operation)
Telematics (Description and Operation)
Voice control (Description and Operation)
Antenna (Description and Operation)
Mobile phone (Description and Operation)
CAUTION:

NOTE:
If a control module or a component is suspect and the vehicle remains under manufacturer
warranty, refer to the Warranty Policy and Procedures manual, or determine if any prior
approval programme is in operation, prior to the installation of a new module/component.
1. Verify the customer concern cardiagn.com

1. Visually inspect for obvious signs of damage and system integrity
Visual Inspection
Audio head unit Fuses
Touchscreen Wiring harnesses and connectors
Integrated control panel Audio head unit
Speakers Touchscreen
Antennae Integrated control panel
Water ingress Microphones
Compact discs - Dirt, scratches, etc Speakers
Antennae
before proceeding to the next step
alternatively check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index
1. Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be
valid for the specific customer complaint and carry out the recommendations as required
SYMPTOM CHARTS
MICROPHONE
REPORTED SYMPTOM POTENTIAL RECOMMENDED ACTION

SYMPTOM DESCRIPTION CAUSES (FOR
GUIDANCE ONLY)
Voice When pressing Issue with 1. Check and confirm customer’s vehicle does have voice
command the voice steering command capability installed on the vehicle and that the
is not command wheel voice command function is enabled
working button on the switches
steering 2. The microphone is shared between the Bluetooth
wheel, the No telephone function and the voice command function.
system is not microphone Check that the voice command function works by giving
responding (s) installed a voice command, for example "Telephone Help" or
"Navigation Help". Check that Bluetooth telephone calls
Microphone can be made. Ensure that the following criteria are
not satisfied before any telephone call is attempted:
connected The telephone handset and associated level of
correctly software is included on the Jaguar Land Rover
Faulty approved list
microphone The telephone/device battery is fully charged and in
a serviceable condition
There is a reliable telephone network reception

Bluetooth When The phone
signal of suitable strength
telephone customer uses /device is
– 3rd party the telephone incompatible The telephone/device is placed within the vehicle
hears via a with Jaguar cabin area
interference Bluetooth Land Rover
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The telephone/device is connected to the vehicle via
connection, infotainment
the call system Bluetooth
receiver hears Poor (sub- If the voice command function works and the phone call
interference optimal) receiver can hear the caller adequately when calls are
over the caller’ placement made from the vehicle, this suggests that the fault is not
s audio signal of the phone with the microphone
/device
within the 3. If the phone call was unsuccessful and the voice
vehicle command is inoperative, first check if there are any SSMs
Bluetooth When /TSBs for voice command functions, microphones or
telephone customer uses Poor mobile Bluetooth and perform the specified rectifications as
– 3rd party the telephone phone required. Retest to confirm if the issue has been
cannot via a network resolved. If the fault is still present, go to next step
hear caller Bluetooth reception
at all connection, 4. Connect the Jaguar Land Rover approved diagnostic
the call High mobile equipment, check for related DTCs and any
receiver phone recommended software updates. If DTCs are present or if
cannot hear network software updates are required, perform the necessary
the caller demand remedial actions as specified by the SDD tool. After
performing the necessary actions, confirm if the
Damaged customer fault is still present. If no DTCs are logged and
microphone /or no software updates are required, go to the next step
harness
5. Gain access to the microphone to check the following:
Microphone Check the microphone is fitted to driver's side of the
unclipped vehicle and rectify as required
from housing
Check the harness assembly is not trapped and
No rectify as required
microphone
(s) installed Check the harness assembly connections are fully
inserted and secured to the microphone and rectify
Microphone as required
not
connected Check for any harness damage and repair as required
correctly
6. Check the microphone for the following and replace
Faulty the component if any damage is evident:
microphone Check the microphone connector is free from
damage and corrosion
Check for visual damage to the microphone e.g.

wiring or casing
7. If the fault is still present following replacement of the

microphone, contact Jaguar Land Rover Dealer Technical
Support following the guidelines in the policy and
procedures manual
APPLE DEVICE COMPATIBILITY
The following table lists some Apple devices and their compatibility with the information and
entertainment system using a USB cable.
FULLY SUPPORTED PARTIALLY SUPPORTED NOT SUPPORTED
iPod® Classic - 7th iAP2 devices (devices that use the a Lightning (9-pin) Apple devices not in
generation connector with an iOS version earlier than 8.4) the Fully Supported
listing
iPod® Nano - 3rd/4th/5th iPod® Classic - 4th/5th/6th generation
/6th/7th generation iPod® Classic - 1st/2nd
iPod® Nano - 1st/2nd generation /3rd generation
iPod® Touch - 2nd/3rd
/4th/5th generation iPod® Touch - 1st generation iPod® Shuffle - 1st/2nd
iPhone™ -1/3/3S/4/4S /3rd/4th generation
iPod® Mini - 1st/2nd
iPhone™ - 5/5S/6/6S/6
Plus/6S Plus/7/7 Plus/SE
iPad™ - 1st (with iOS 4.0

or later)/2nd/3rd/4th/Mini cardiagn.com
AUDIO FILE COMPATIBILITY
NOTE:
Before attempting a repair to the in-vehicle infotainment system following concerns regarding
no playback of audio files stored either on the internal storage, a USB data storage device or on
an album CD (CDDA), check below to ensure that the audio files in question are encoded in a
compatible format
There are a number of variables that can be set (either automatically or by the user) at the point of
creating the audio file that may contribute to an audio file being encoded in an incompatible format.
These include:
The type of audio file created (eg: MP3/WMA/AAC)
The specification of Variable Bit Rate (VBR) or Constant Bit Rate (CBR) encoding
If CBR encoding is being used, then a particular bit rate value (measured in kilobits per second -
kbps) may be selected
The rate of sampling frequency , measured in kilohertz (kHz), may also be selected
The system shall support a number of various audio and video codecs (outlined in a later paragraph),
but if the user has used a software tool to create their own media file outside of the codec’s
specification, then successful playback cannot be guaranteed.
Diagnostic Procedures For Audio Files
Identify File Type: if a customer reports issues with audio file playback, first confirm that the data
source is operating normally and is not locked or corrupted. This may be achieved by reading the USB
storage device or data disk via a PC and confirming that the audio files can be seen/accessed as
expected. If the storage device/data disk appears to be operating normally, the next step is to
ascertain the file type of those files that will not play through the infotainment system. The
infotainment system supports the following audio file formats:
MP3
WMA
WAV
AIFF
M4A
FLAC
AAC
AMR
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PCM
ALAC
The system pre-filters out non-supported audio file formats, therefore media files which are presented
to the user, should be playable.
Playback Of Audio Files Stored On The Internal Storage Or A USB Storage Device
Further information about the audio file may be accessed via the file properties tab either when
viewing the file in Windows Explorer or when playing the file via a digital media player programme. In
such a way, it should be possible to ascertain some or all of the required information concerning the
file's specified encoding type/bit rate/sampling frequency. Once this information has been obtained,
use the tables detailed below to check if the suspect audio file is compatible with the vehicle
infotainment system.
ENCODING FORMAT VARIANTS CHANNELS SUPPORTED SAMPLING RATE
AAC AAC-LC (MPEG-2) 1 - 7.1 channels 8 - 96 kHz
AAC-LC (MPEG-4)
AAC-HE V1 (aacPlus, SBR)
AAC-HE V2 (Enhanced aacPlus, SBR+PS)
AAC-BSAC
AAC Main
AAC-LTP
ADPCM Microsoft 1 - 7.1 channels 8 - 48 kHz
IMA (Microsoft)
IMA (QuickTime)
VOX 1 channel 8 kHz
G.726
AMR AMR-NB (Narrow Band) 1 channel 8 kHz
AMR-WB (Wide Band) 1 channel 16 kHz
Dolby Dolby Digital (AC3) 1 - 5.1 channels 32 - 48 kHz
DTS DTS 1 - 5.1 channels 8 - 48 kHz
DTS 96/24 1 - 5.1 channels 96 kHz
DTS-ES Matrix 6.1 channels 8 - 48 kHz
DTS-ES Discrete
FLAC FLAC 1.2.1 1 - 7.1 channels 8 - 192 kHz

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G.711 A-Law 1 channel 8 kHz
G.722 Annex C 14 kHz 1 - 2 channels 32 kHz
µ-Law 1 channel 8 kHz
GSM GSM 06.10 1 channel 8 kHz
LPCM DVD LPCM 1 - 7.1 channels 48 - 96 kHz
MPEG MPEG-1 Audio Layer 1, 2, 3 1 - 2 channels 32 - 48 kHz
MPEG-2/2.5 Audio Layer 1, 2, 3
MP3Pro
PCM Integer 8, 16, 24, 32bit 1 - 7.1 channels 8 - 192 kHz
Floating Point
Double-Precision Floating Point
SBC - 1 - 2 channels 16 - 48 kHz
Speex - 1 - 2 channels 8 - 48 kHz
Vorbis - 1 - 7.1 channels 8 - 192 kHz
WMA WMA 2 1 - 2 channels 8 - 48 kHz
WMA 7
WMA 8
WMA 9
WMA 9 Lossless 1 - 5.1 channels 8 - 96 kHz
WMA 9 Voice 1 channel 8 - 22.05 kHz
WMA 9.1 1 - 2 channels 8 - 48 kHz
WMA 10 Pro 1 - 7.1 channels 8 - 96 kHz
WMA 10 Pro LBR
Apple Lossless (ALAC) - 1 - 7.1 channels 8 - 192 kHz
PLAYBACK OF AUDIO FILES STORED ON A CD (CDDA/REDBOOK STANDARD) cardiagn.com

NOTE:
The system will only support album CDs which are only formatted using the Redbook Standard
(Audio CDs). Yellowbook (CD-ROM) and Orangebook (CD-R/CD-RW) Standard formats are not
supported
VIDEO FILE COMPATIBILITY
The system pre-filters out non-supported video file formats, therefore media files which are presented
to the user, should be playable. The infotainment system supports the following video file formats:
ASF
AVI
MKV
MPEG
MP4
FLV
OGG
Playback Of Video Files Stored On The Internal Storage Or A USB Storage Device
See table below for supported video codecs:
CODEC VARIANTS LEVELS
Cinepak CVID -
DV DVSD PAL -
DVSD NTSC
MJPEG MJPEG-A -
MJPEG-B
MPEG-1 MPEG-1 -
MPEG-2 Simple Profile L, M, H-14, H
Main Profile
High Profile
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MPEG-4 Part 2 DivX Version 5 - Handheld -
DivX Version 5 - Portable
DivX Version 5 - Home Theater
DivX Version 5 - HD (1)
Simple Profile L0 - L5
Advanced Simple Profile
Xvid
3ivx
Nero Digital
MS-CRAM Microsoft Video 1 -
MS-MPEG4 Microsoft MPEG-4 Version 1 -
Microsoft MPEG-4 Version 2
H.263 H.263 L10 - L70
Sorensen Spark (Flash) -
H.264 Baseline Profile L1 - L5.1
Main Profile
Extended Profile
High Profile
High 4:0:0 Profile
DivX Plus HD (1)
Nero Digital AVC
RAW RGB 1, 2, 4, 8, 16, 24, 32 bits/pixel -
AVUI
YVU9
RLE QuickTime
RLE Microsoft
Theora - -
VP6 VP6 -
VP8/WebM VP8 -
WebM
WMV-9 / VC-1 Simple Profile LL, ML

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WMV-9 / VC-1 Main Profile LL, ML, HL
VC-1 Extended Profile L0 - L4
IMAGE FILE COMPATIBILITY
The infotainment system supports the following image file formats:
BMP
WBMP
GIF
JPEG
PNG
TIFF
DTC INDEX
For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to
Section 100-00. REFER to: Diagnostic Trouble Code Index - DTC: Audio Head Unit (AHU) - NLI (100-
00 General Information, Description and Operation).
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2016.0 XF (X260), 415-01
INCONTROL TOUCH PRO
Description and Operation section in the workshop manual. REFER to: (415-01 Information and
Entertainment System - Vehicles With: InControl Touch Pro)
Audio system (Description and Operation)
Speakers (Description and Operation)
Navigation system (Description and Operation)
Video system (Description and Operation)
Telematics (Description and Operation)
Voice control (Description and Operation)
Antenna (Description and Operation)
Mobile phone (Description and Operation)
CAUTION:

NOTE:
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1. Verify the customer concern
Visual Inspection
Infotainment master controller Fuses
Infotainment slave controller Wiring harnesses and connectors
Audio amplifier module Infotainment master controller
Touchscreen Infotainment slave controller
Integrated control panel Audio amplifier module
Rear integrated control panel Touchscreen
Speakers Integrated control panel
Antennae Rear integrated control panel
Water ingress Microphones
Compact discs - Dirt, scratches, etc Speakers
Antennae
SYMPTOM CHARTS
HARD DRIVE
SYMPTOM POSSIBLE CAUSES ACTION
Information stored on the hard drive cannot be accessed Hard drive over temperature GO to
(navigation data and media files) condition greater than 50°C) Pinpoint
Test A.
Hard drive under
temperature condition (less GO to
than -30°C) Pinpoint
Test B.
Hard drive internal hardware
or software fault GO to
Pinpoint
Test C.
Some portion of the information stored on the hard drive cannot be Hard drive internal hardware GO to
accessed or is missing (navigation data and media files) or software fault Pinpoint
Test C.
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MICROPHONE
GUIDANCE ONLY)

hears via a with Jaguar cabin area
interference Bluetooth Land Rover
connection, infotainment The telephone/device is connected to the vehicle via
the call system Bluetooth
receiver hears
Poor (sub- If the voice command function works and the phone call
interference
optimal) receiver can hear the caller adequately when calls are
over the caller’
placement made from the vehicle, this suggests that the fault is not
s audio signal
of the phone with the microphone
/device
3. If the phone call was unsuccessful and the voice
within the
Bluetooth When command is inoperative, first check if there are any SSMs
vehicle
telephone customer uses /TSBs for voice command functions, microphones or
– 3rd party the telephone Poor mobile Bluetooth and perform the specified rectifications as
cannot via a phone required. Retest to confirm if the issue has been
hear caller Bluetooth network resolved. If the fault is still present, go to next step
at all connection, reception
4. Connect the Jaguar Land Rover approved diagnostic
the call
High mobile equipment, check for related DTCs and any
receiver
phone recommended software updates. If DTCs are present or if
cannot hear
network software updates are required, perform the necessary
the caller
demand remedial actions as specified by the SDD tool. After
harness
from housing
microphone
not
correctly
6. Check the microphone for the following and replace

wiring or casing

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procedures manual
WIRELESS HEADPHONES
Wireless headphones status LED is permanently Wireless headphones Press the power switch on the
off have not been switched right side of the wireless
on headphones
No batteries are Remove battery cover on the

installed in the wireless left side of the wireless
headphones headphones and insert 2 x new
AAA batteries
Batteries are inserted Check the batteries are installed

with incorrect polarity as per the diagram in the
battery compartment
Batteries are depleted Remove battery cover on the

left side of the wireless
headphones and replace
batteries with 2 x new AAA
batteries
Wireless headphones Press the power switch on the

have timed out and right side of the wireless
automatically switched headphones
off
Wireless headphones status LED flashing (red or Overhead console Ensure the vehicle infotainment
amber) and no audio from headphone. This emitter is not active system is on and the dual view
indicates the wireless headphones are switched (an array of red LEDs and/or rear seat entertainment
on ready to receive a signal from the vehicle can be seen when features are active
overhead console emitter/ infotainment system active)
Select the same audio source to
cabin speakers to confirm audio
output is operational
Wireless headphones Ensure there is a direct line of

are not in direct line of sight between the overhead
sight with the overhead console emitter and the wireless
console emitter headphones
Wireless headphones The wireless headphones are

are not being used designed to be used whilst
inside the vehicle seated in the vehicle only
Wireless headphones status LED constantly on Audio source selected Ensure the active audio source
(red or amber) and no audio output from is not playing (CD is playing
wireless headphones. This indicates wireless paused or radio station
headphones are switched on and receiving a not tuned in) Select the same audio source to
signal from the entertainment system via the cabin speakers to confirm audio
overhead console emitter output is operational
Volume control is set to Rotate the volume control

minimum located on the right side of the
wireless headphones in a
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clockwise direction to increase
volume
Wireless headphones Press the channel select switch
are set to an inactive on the right side of the wireless
zone channel. (There headphones. A beep will be
are up to 3 channels heard from the wireless
depending on vehicle headphones when the channel
specification - see note is changed. Repeat if necessary
below)
Wireless headphones Enable the wireless headphones

audio is inhibited in audio via the dual view
dual view touchscreen touchscreen or rear seat
or rear seat entertainment control menu
entertainment control
menu
NOTE: There are up to three audio channels available for wireless headphones, depending on the
vehicle specification. 1 - wireless headphones (dual view touchscreen output only); 2 - wireless
headphones (rear seat entertainment output only); 3 - wireless headphones (dual view touchscreen
and rear seat entertainment output)
listing
iPhone™ - 5/5S/6/6S/6
Plus/6S Plus/7/7 Plus/SE

or later)/2nd/3rd/4th/Mini
NOTE:
compatible format
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These include:
MP3
WMA
WAV
AIFF
M4A
FLAC
AAC
AMR
PCM
ALAC
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AAC-LC (MPEG-4)
AAC-BSAC
AAC Main
AAC-LTP
IMA (Microsoft)
IMA (QuickTime)
VOX 1 channel 8 kHz
G.726
DTS-ES Discrete
MPEG MPEG-1 Audio Layer 1, 2, 3 1 - 2 channels 32cardiagn.com

- 48 kHz

MP3Pro
Floating Point
SBC - 1 - 2 channels 16 - 48 kHz
WMA 7
WMA 8
WMA 9
WMA 10 Pro LBR
PLAYBACK OF AUDIO FILES STORED ON A CD (CDDA/REDBOOK STANDARD)
NOTE:
supported
VIDEO FILE COMPATIBILITY cardiagn.com

ASF
AVI
MKV
MPEG
MP4
FLV
OGG
Cinepak CVID -
DV DVSD PAL -
DVSD NTSC
MJPEG MJPEG-A -
MJPEG-B
MPEG-1 MPEG-1 -
Main Profile
High Profile
Xvid
3ivx
Nero Digital

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H.263 H.263 L10 - L70
Sorensen Spark (Flash) -
Main Profile
Extended Profile
High Profile
High 4:0:0 Profile
DivX Plus HD (1)
Nero Digital AVC
AVUI
YVU9
RLE QuickTime
RLE Microsoft
Theora - -
VP6 VP6 -
VP8/WebM VP8 -
WebM
BMP
WBMP
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GIF
JPEG
PNG
TIFF
PINPOINT TESTS
PINPOINT TEST A : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - OVER TEMPERATURE ISSUES
TEST
CONDITIONS
A1: CHECKS FOR OVER TEMPERATURE CONDITIONS (1)
1 Check for infotainment system over temperature DTCs
Is DTC U3000-98 (Control Module - Component or system over temperature) logged, while there are
NO corresponding infotainment system cooling fan/cooling fan relay DTCs logged?
Yes
GO to A2 .
No
GO to A4 .
1 Check effects of environmental conditions
Does the issue occur when the vehicle is exposed to high temperatures (in excess of 50 degrees
centigrade) and in direct sunlight?
Yes
Check the integrity and security of the infotainment system cooling duct and that there are no leaks
where the cooling duct meets the face of the infotainment master controller. Rectify as required.
No
GO to A1 .
1 Check for infotainment master controller software issues
Does the issue occur even when the vehicle is NOT exposed to high temperatures (in excess of 50
degrees centigrade) and in direct sunlight?
Yes
where the cooling duct meets the face of the infotainment master controller. Rectify as required and
retest. If the issue persists, reconfigure the infotainment master controller with the latest level software
and retest. If the fault persists, there may be a fault with the infotainment master controller
temperature sensor. Contact the Jaguar Land Rover technical helpdesk before replacing the
infotainment master controller.
No
No further action
1 Check for cooling fan infotainment system cooling fan/cooling fan relay DTCs
Are there any infotainment system cooling fan/cooling fan relay DTCs logged?
Yes
Follow the corrective actions as specified in the DTC index
No
GO to Pinpoint Test B.
PINPOINT TEST B : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - UNDER TEMPERATURE ISSUES
TEST
CONDITIONS
B1: CHECKS FOR UNDER TEMPERATURE CONDITIONS (1) cardiagn.com
1 Check for infotainment system under temperature DTCs

Are any under temperature DTCs logged (eg: Front Display Screen - Component or system operating
conditions)?
Yes
GO to B2 .
No
GO to Pinpoint Test C.
B2: CHECKS FOR UNDER TEMPERATURE CONDITIONS (2)
Does the issue occur when the vehicle is exposed to low temperatures (below minus 30 degrees
centigrade)?
Yes
Allow the system to warm. Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs
and retest. If the fault persists GO to B3 .
No
GO to B3 .
Does the issue persist when the vehicle has been allowed to warm to normal ambient temperature
conditions?
Yes
Reconfigure the infotainment master controller with the latest level software and retest. If the fault
persists, there may be a fault with the infotainment master controller temperature sensor. Contact the
Jaguar Land Rover technical helpdesk before replacing the infotainment master controller.
No
No further action.
PINPOINT TEST C : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - INTERNAL FAILURES
TEST
CONDITIONS
C1: CHECK FOR INTERNAL FAILURE DTCS
1 Check for hard drive internal failure DTCs
Is DTC B121C-93 (Hard Drive - No Operation) logged?

Yes
Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault
persists, contact the Jaguar Land Rover technical helpdesk before replacing the infotainment master
controller
No
GO to C2 .
C2: CHECK FOR INTERNAL SOFTWARE ERRORS
1 Reconfigure the infotainment master controller with the latest level software and retest.
Is the fault still present?

Yes
Contact the Jaguar Land Rover technical helpdesk before replacing the infotainment master controller
No
No further action.
DTC INDEX
Section 100-00. REFER to: (100-00 General Information)
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Diagnostic Trouble Code Index - DTC: Audio Amplifier Module (AAM) (Description and Operation)
Diagnostic Trouble Code Index - DTC: Infotainment Master Controller (IMC) (Description and
Operation)
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2016.0 XF (X260), 415-01
INCONTROL TOUCH PRO
SPECIFICATIONS
DESCRIPTION NM LB-FT LB-IN
Instrument panel speaker retaining screws 2 1.4 18
Front door mid-range speaker retaining screws 2.5 1.8 22
Front door base speaker retaining screws 2.5 1.8 22
Rear door base speaker retaining screws 2.5 1.8 22
Subwoofer speaker retaining nuts 6 4.4 53
Steering wheel audio controls retaining screws 2 1.4 18
Telematics control module retaining nuts 7 5.1 62
Roof pod retaining nuts 10 7.3 88
Infotainment master controller bracket to body retaining nuts 7 5.1 62
Infotainment master controller to bracket retaining screws 7 5.1 62
Touch screen retaining screws 3.5 2.6 31
Audio amplifier retaining nuts 9 6.6 79
Digital disc player to instrument panel retaining screws 5 3.6 44
Digital disc player to bracket retaining bolts 7 5.1 62
DAB antenna amplifier retaining nut 7 5.1 62
AM/FM antenna amplifier retaining nut 7 5.1 62
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2016.0 XF (X260), 415-01
INCONTROL TOUCH
SPECIFICATIONS
DESCRIPTION NM LB-FT LB-IN
Instrument panel speaker retaining screws 2 1.4 18
Front door mid-range speaker retaining screws 2.5 1.8 22
Front door base speaker retaining screws 2.5 1.8 22
Rear door base speaker retaining screws 2.5 1.8 22
Subwoofer speaker retaining nuts 6 4.4 53
Steering wheel audio controls retaining screws 2 1.4 18
Telematics control module retaining nuts 7 5.1 62
Roof pod retaining nuts 10 7.3 88
Touch screen retaining screws 3.5 2.6 31
Touch screen switch pack trim panel retaining screws 3.5 2.6 31
Audio amplifier module retaining bolts 7 5.1 62
Audio amplifier module to bracket retaining bolts 4.1 3 36
DAB antenna amplifier retaining nut 7 5.1 62
AM/FM antenna amplifier retaining nut 7 5.1 62
Audio head unit retaining screws 3.5 2.6 31
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2016.0 XF (X260), 415-00
INFORMATION
PRINCIPLE OF OPERATION
For a detailed description of the information and entertainment system and operation, refer to the
relevant description and operation section in the workshop manual.
CAUTION:

NOTE:
If the control module or a component is suspect and the vehicle remains under manufacturer
Visual Inspection
Infotainment master controller (IMC) Fuses
Infotainment slave controller (ISC) Wiring harnesses and connectors
Audio amplifier module (AAM) Infotainment master controller (IMC)
Touch screens Infotainment slave controller (ISC)
Integrated control panel (ICP) Audio amplifier module (AAM)

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Rear integrated control panel (RICP) Touch screens
Rear view camera (RVC) Integrated control panel (ICP)
Speakers Rear integrated control panel (RICP)
Scratched/dirty compact discs Rear view camera (RVC)
Water ingress USB hub
Antennae
Speakers
Microphones
DATA STORAGE (HARD DRIVE) DIAGNOSTICS
For diagnosis of issues with data storage on the infotainment master controller, see symptom chart
and associated pinpoint tests below:
No information stored on the hard drive (navigation data and Hard drive over temperature GO to
media files) can be accessed condition (in excess of 50 degrees Pinpoint
centigrade) Test A.
Hard drive under temperature GO to

condition (below minus 30 degrees Pinpoint
centigrade) Test B.
Hard drive internal hardware or GO to

software fault Pinpoint
Test C.
Some portion of the information stored on the hard drive Hard drive internal hardware or GO to
(navigation data and media files) cannot be accessed or is software fault Pinpoint
missing Test C.
PINPOINT TEST A : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - OVER TEMPERATURE ISSUES
TEST
CONDITIONS
1 Check for infotainment system over temperature DTCs
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Is DTC U3000-98 (Control Module - Component or system over temperature) logged, while there are
NO corresponding infotainment system cooling fan/cooling fan relay DTCs logged?
Yes
GO to A2 .
No
GO to A4 .
Does the issue occur when the vehicle is exposed to high temperatures (in excess of 50 degrees
centigrade) and in direct sunlight?
Yes
where the cooling duct meets the face of the infotainment master controller. Rectify as required.
No
GO to A1 .
Does the issue occur even when the vehicle is NOT exposed to high temperatures (in excess of 50
degrees centigrade) and in direct sunlight?
Yes
where the cooling duct meets the face of the infotainment master controller. Rectify as required and
retest. If the issue persists, reconfigure the infotainment master controller with the latest level software
and retest. If the fault persists, there may be a fault with the infotainment master controller
temperature sensor. Contact the Jaguar Land Rover technical helpdesk before replacing the
infotainment master controller.
No
No further action
1 Check for cooling fan infotainment system cooling fan/cooling fan relay DTCs
Are there any infotainment system cooling fan/cooling fan relay DTCs logged?
Yes
Follow the corrective actions as specified in the DTC index
No
GO to Pinpoint Test B.
PINPOINT TEST B : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - UNDER TEMPERATURE ISSUES
TEST
CONDITIONS
1 Check for infotainment system under temperature DTCs
Are any under temperature DTCs logged (eg: Front Display Screen - Component or system operating
conditions)?
Yes
GO to B2 .
No
GO to Pinpoint Test C.
Does the issue occur when the vehicle is exposed to low temperatures (below minus 30 degrees
centigrade)?
Yes
Allow the system to warm. Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs
and retest. If the fault persists GO to B3 .
No
GO to B3 .
B3: CHECKS FOR UNDER TEMPERATURE CONDITIONS (3) cardiagn.com

Does the issue persist when the vehicle has been allowed to warm to normal ambient temperature
conditions?
Yes
Reconfigure the infotainment master controller with the latest level software and retest. If the fault
persists, there may be a fault with the infotainment master controller temperature sensor. Contact the
Jaguar Land Rover technical helpdesk before replacing the infotainment master controller.
No
No further action.
PINPOINT TEST C : NO ACCESS TO DATA ON THE INFOTAINMENT HARD DRIVE - INTERNAL FAILURES
TEST
CONDITIONS
C1: CHECK FOR INTERNAL FAILURE DTCS
1 Check for hard drive internal failure DTCs
Is DTC B121C-93 (Hard Drive - No Operation) logged?

Yes
Using the Jaguar Land Rover approved diagnostic equipment, clear the DTCs and retest. If the fault
persists, contact the Jaguar Land Rover technical helpdesk before replacing the infotainment master
controller
No
GO to C2 .
C2: CHECK FOR INTERNAL SOFTWARE ERRORS
1 Reconfigure the infotainment master controller with the latest level software and retest.
Is the fault still present?

Yes
Contact the Jaguar Land Rover technical helpdesk before replacing the infotainment master controller
No
No further action.
MICROPHONE DIAGNOSTICS
The symptom chart below should be used when diagnosing microphone faults

GUIDANCE ONLY)

hears via a with Jaguar cabin area cardiagn.com
interference Bluetooth
connection,
the call Land Rover The telephone/device is connected to the vehicle via
receiver hears infotainment Bluetooth
interference system
over the caller’ If the voice command function works and the phone call
s audio signal Poor (sub-
optimal) receiver can hear the caller adequately when calls are
placement made from the vehicle, this suggests that the fault is not
of the phone with the microphone
Bluetooth When /device 3. If the phone call was unsuccessful and the voice
telephone customer uses within the command is inoperative, first check if there are any SSMs
– 3rd party the telephone vehicle /TSBs for voice command functions, microphones or
cannot via a
Poor mobile Bluetooth and perform the specified rectifications as
hear caller Bluetooth
phone required. Retest to confirm if the issue has been
at all connection,
network resolved. If the fault is still present, go to next step
the call
receiver reception 4. Connect the Jaguar Land Rover approved diagnostic
cannot hear equipment, check for related DTCs and any
High mobile
the caller recommended software updates. If DTCs are present or if
phone
network software updates are required, perform the necessary
demand remedial actions as specified by the SDD tool. After
harness
from housing
microphone
not
correctly 6. Check the microphone for the following and replace

wiring or casing

procedures manual
WIRELESS HEADPHONES DIAGNOSTICS
For diagnosis of issues with wireless headphones operation, see symptom chart below:
Wireless headphones status LED is permanently Wireless headphones Press the power switch on the
off have not been switched right side of the wireless
on headphones
No batteries are Remove battery cover on the

installed in the wireless left side of the wireless
headphones headphones and insert 2 x new
AAA batteries
Batteries are inserted Check the batteries cardiagn.com

are installed
with incorrect polarity as per the diagram in the
battery compartment
Batteries are depleted Remove battery cover on the
left side of the wireless
headphones and replace
batteries with 2 x new AAA
batteries
Wireless headphones Press the power switch on the

have timed out and right side of the wireless
automatically switched headphones
off
Invalid/incorrect Car Using the Jaguar Land Rover

Configuration File (CCF) approved diagnostic equipment,
stored in Audio check and update the CCF
Amplifier Module (AAM)
Wireless headphones status LED flashing (red or Overhead console Ensure the vehicle infotainment
amber) and no audio from headphone. This emitter is not active system is on and the dual view
indicates the wireless headphones are switched (an array of red LEDs and/or rear seat entertainment
on ready to receive a signal from the vehicle can be seen when features are active
overhead console emitter/ infotainment system active)
Select the same audio source to
cabin speakers to confirm audio
output is operational
Wireless headphones Ensure there is a direct line of

are not in direct line of sight between the overhead
sight with the overhead console emitter and the wireless
console emitter headphones
Wireless headphones The wireless headphones are

are not being used designed to be used whilst
inside the vehicle seated in the vehicle only
Wireless headphones status LED constantly on Audio source selected Ensure the active audio source
(red or amber) and no audio output from is not playing (CD is playing
wireless headphones. This indicates wireless paused or radio station
headphones are switched on and receiving a not tuned in) Select the same audio source to
signal from the entertainment system via the cabin speakers to confirm audio
overhead console emitter output is operational
Volume control is set to Rotate the volume control

minimum located on the right side of the
wireless headphones in a
clockwise direction to increase
volume
Wireless headphones Press the channel select switch

are set to an inactive on the right side of the wireless
zone channel. (There headphones. A beep will be
are up to 3 channels heard from the wireless
depending on vehicle headphones when the channel
specification - see note is changed. Repeat if necessary
below)
Wireless headphones Enable the wireless headphones

audio is inhibited in audio via the dual view
dual view touchscreen
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touchscreen or rear seat
entertainment control menu
or rear seat
entertainment control
menu
NOTE: There are up to three audio channels available for wireless headphones, depending on the
vehicle specification. 1 - wireless headphones (dual view touchscreen output only); 2 - wireless
headphones (rear seat entertainment output only); 3 - wireless headphones (dual view touchscreen
and rear seat entertainment output)
listing
iPhone™ - 5/5S/6/6 Plus

/6S/6S Plus/7/7 Plus/SE

or later)/2nd/3rd/4th/Mini
NOTE:
compatible format
These include:
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MP3
WMA
WAV
AIFF
M4A
FLAC
AAC
AMR
PCM
ALAC
AAC-LC (MPEG-4)
AAC-BSAC
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AAC Main
AAC-LTP
IMA (Microsoft)
IMA (QuickTime)
VOX 1 channel 8 kHz
G.726
DTS-ES Discrete
MPEG MPEG-1 Audio Layer 1, 2, 3 1 - 2 channels 32 - 48 kHz
MP3Pro
Floating Point
SBC - 1 - 2 channels 16cardiagn.com

- 48 kHz
WMA 7
WMA 8
WMA 9
WMA 10 Pro LBR
PLAYBACK OF AUDIO FILES STORED ON A CD (CDDA/REDBOOK STANDARD)
NOTE:
supported
VIDEO FILE COMPATIBILITY
ASF
AVI
MKV
MPEG cardiagn.com
MP4
FLV
OGG
Cinepak CVID -
DV DVSD PAL -
DVSD NTSC
MJPEG MJPEG-A -
MJPEG-B
MPEG-1 MPEG-1 -
Main Profile
High Profile
Xvid
3ivx
Nero Digital
H.263 H.263 L10 - L70
Sorensen Spark (Flash) - cardiagn.com

Main Profile
Extended Profile
High Profile
High 4:0:0 Profile
DivX Plus HD (1)
Nero Digital AVC
AVUI
YVU9
RLE QuickTime
RLE Microsoft
Theora - -
VP6 VP6 -
VP8/WebM VP8 -
WebM
BMP
WBMP
GIF
JPEG
PNG
TIFF
SPEAKER DIAGNOSTICS
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For Speaker Diagnostics please refer to section 415-01 Diagnosis and Testing - Speakers in the
workshop manual.
REFER to: Speakers (415-01 Information and Entertainment System, Diagnosis and Testing).
CAMERA DIAGNOSTICS
For Camera Diagnostics please refer to section 413-13 Diagnosis and Testing - Proximity Camera in
the workshop manual.
REFER to: Proximity Camera (413-13 Parking Aid, Diagnosis and Testing).
DTC INDEX
Section 100-00.
cardiagn.com
PUBLISHED: 20-NOV-2017
2016.0 XF (X260), 415-01
INFOTAINMENT MASTER CONTROLLER (G2159856)
REMOVAL

Procedures).
2. Remove the loadspace left trim panel.

Refer to: Left Loadspace Trim Panel (501-05 Interior Trim and Ornamentation, Removal and
Installation).
3.
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Disconnect the infotainment master controller connectors.
4.
5.
Remove the retaining nut.

Torque: 7 Nm
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6.
Remove the retaining bolts.

Torque: 7 Nm
7.
Remove the retaining nut.

Torque: 7 Nm
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8.
Reposition the air duct.
9.
Remove the infotainment master controller assembly.

Torque: 7 Nm
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10.
NOTE:
Do not disassemble further if the component is removed for access only.
Remove the infotainment master controller from the bracket.

Torque: 7 Nm
11.
NOTE:
Sportbrake vehicles only.
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Disconnect the infotainment master controller connectors.
12.
Remove the retaining nuts.

Torque: 7 Nm
13.
NOTE:
Do not disassemble further if the component is removed for access only.
Remove the infotainment master controller from the bracket.

Torque: 7 Nm
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INSTALLATION
1. To install, reverse the removal procedure.
2. If a new component has been installed, configure using the Jaguar approved diagnostic
equipment.
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2016.0 XF (X260), 415-01
INSTRUMENT PANEL SPEAKER (G2159846)
REMOVAL
1. Remove the instrument panel speaker grille.

Refer to: Instrument Panel Speaker Grille (501-05, Removal and Installation).
2.
Remove the instrument panel speaker.
INSTALLATION
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1. Install the instrument panel speaker.
Torque: 2 Nm
2. Install the instrument panel speaker grille.

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2016.0 XF (X260), 415-01
INSTRUMENT PANEL SPEAKER (G2159846)
REMOVAL
1. Remove the instrument panel speaker grille.

2.
Remove the instrument panel speaker.
INSTALLATION
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1. Install the instrument panel speaker.
Torque: 2 Nm
2. Install the instrument panel speaker grille.

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2016.0 XF (X260), 415-01
INSTRUMENT PANEL TWEETER SPEAKER (G2159845)
REMOVAL
NOTE:
1.
Using a suitable tool lever out the speaker.

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INSTALLATION
1.
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2016.0 XF (X260), 415-01
INSTRUMENT PANEL TWEETER SPEAKER (G2159845)
REMOVAL
NOTE:
1.
Using a suitable tool lever out the speaker.

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INSTALLATION
1.
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2016.0 XF (X260), 415-01
INTEGRATED CONTROL PANEL (G2159858)
REMOVAL
1.
Position the door seal to one side.
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2.
Remove the instrument panel side trim panel.
3.
Remove the retaining screw. Lower the glovebox.
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4.
Remove the 2 retaining screws.
5.
Remove the trim panel.
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6.
Remove the integrated control panel.
INSTALLATION
2. Install the trim panel.
3. Install the 2 retaining screws.

Torque: 2.5 Nm
4. Close the glovebox. Install the retaining screw.

Torque: 2.5 Nm
5. Install the instrument panel side trim panel.
6. Install the door seal.
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2016.0 XF (X260), 415-01
INTEGRATED CONTROL PANEL (G2159877)
REMOVAL
1.
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2.
3.
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4.
5.
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6.
Remove the integrated control panel.
INSTALLATION
2. Install the trim panel.

Torque: 2.5 Nm

Torque: 2.5 Nm
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2016.0 XF (X260), 415-01
INCONTROL TOUCH
COMPONENT LOCATION - INCONTROL TOUCH NAVIGATION SYSTEMS
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ITEM DESCRIPTION
1 Touch Screen (TS)
2 Head Up Display (HUD) control module
3 Instrument cluster (IC)
4 Roof pod - GPS antenna
5 FM / Traffic Message Channel (TMC) / DAB-3 antenna amplifier
8 Telematics Control Module (TCU)
9 Global Positioning System (GPS) signal splitter - only vehicles with telematics system
10 Portable media interface panel - front
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COMPONENT LOCATION - INCONTROL TOUCH PRO NAVIGATION SYSTEMS
ITEM DESCRIPTION
1 Touch Screen (TS)
2 Head Up Display (HUD) control module
3 Instrument cluster (IC)
7 Telematics Control Module (TCU)
8 Infotainment Master Controller (IMC) cardiagn.com
9 Global Positioning System (GPS) signal splitter - only vehicles with telematics system
COMPONENT LOCATION - ELECTRONIC TOLL COLLECTION AND VEHICLE INFORMATION AND COMMUNICATION
SYSTEM (VICS) - JAPAN ONLY
ITEM DESCRIPTION
1 Electronic toll collection module antenna
4 Electronic toll collection module
5 Vehicle Information and Communication System (VICS) antenna

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OVERVIEW
The navigation system provides audible and visual route guidance information to enable the driver to
reach a desired destination. The system allows the driver to choose the route using minor or major
roads or highways with the option different routes according to market specification (for example;
recommended, shortest, fastest, and most economical). Directions to hospitals, museums,
monuments and hotels are also available.
The navigation system is integrated with the audio system and shares a number of components
common to all systems.
The Japanese navigation system includes the Vehicle Information and Communication System (VICS)
function. The VICS supplies information to enable the IMC to re-route the navigation guidance or to
inform the vehicle driver of traffic conditions in the vehicles vicinity. VICS information is obtained
through an FM antenna integrated into the rear window and a VICS beacon antenna located on the
left side of the instrument panel.
Japan market vehicles are fitted with an Electronic Toll Collection module. The module has its own
antenna located on the top of the instrument panel and communicates with transmitters and receivers
on the roadside and at road toll booths. The system allows toll payment via a card inserted in the
electronic toll collection module.
INCONTROL TOUCH NAVIGATION SYSTEM
Map information is stored on a Secure Digital (SD) memory card located the portable media interface
panel - front. The Audio Head Unit (AHU) reads the map data directly from the SD memory card.
The navigation system has various levels of user control through the Touch Screen (TS) and the
Jaguar Voice system. System volume adjustment can be made using the TS and the left steering
wheel switchpack.
There are a number of navigation system variants specific to various markets. On all systems the
Global Navigation Satellite System (GNSS) signal is received by the Global Positioning System (GPS)
antenna located in the roof pod.
The European, Russian and North American Specification (NAS) navigation system includes the Traffic
Message Channel (TMC) function, which receives traffic information from a Frequency Modulation (FM)
antenna integrated into the rear window. On a pre-selected route, the system will offer re-routing
options depending on traffic conditions.
The navigation system is primarily controlled from the Touch Screen (TS) which is located in the
center of the instrument panel. On InControl Touch navigation system, video data transmission is
through a single APIX2 signal from the AHU to the TS.
The navigation system uses the following components:
Audio Head Unit (AHU)
Touch Screen (TS)
Roof pod GPS antenna cardiagn.com

Instrument Cluster (IC)
Head Up Display (if fitted).
On vehicles fitted with the Head Up Display (HUD), turn by turn navigation images are displayed to
the driver on the windshield.
For additional information, refer to: Instrument Cluster (413-01, Description and Operation).
INCONTROL TOUCH PRO NAVIGATION SYSTEM
The navigation system uses the following components:
Infotainment Master Controller (IMC)
Touch screen
Roof pod GPS antenna
Instrument Cluster - virtual display (IC)
Head Up Display (HUD) (if fitted).
NOTE:
The InControl Touch Pro navigation system does not support voice control for navigation
Two navigation systems are available with the InControl Touch Pro navigation system:
Incontrol Touch Pro Solid State Drive (SSD) navigation
InControl Pro 'Connected Navigation' - only available when 'PRO' services option is installed.
On vehicles with a Instrument Cluster - virtual display (IC), full screen digital navigation maps can be
displayed as the primary display in the IC.
Map data is stored on the SSD within the IMC providing faster access and update times for map data
and display. Map updates are provided via the Universal Serial Bus (USB) connection in the portable
media interface panel - front.
INCONTROL PRO CONNECTED NAVIGATION SYSTEM
The connected navigation system is embedded within the IMC software and offers a mobile and web
companion application for when drivers leave their vehicle. Connected Navigation is available as a
feature of InControl Pro Services. Connected Navigation has the following features:
My Commute
Real time traffic flow
Fuel prices services
Approach mode
Online search
Safety cameras
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Satellite views
Online routing
Profiles
Door to door routing
Sharing
DESCRIPTION
AUDIO HEAD UNIT (AHU) - INCONTROL TOUCH NAVIGATION SYSTEMS
The AHU is connected to other vehicle systems via the High Speed (HS) Controller Area Network
(CAN) comfort systems bus and via an APIX2 connection to the Touch Screen (TS). The driver can
control navigation system functions by using the TS or by Voice commands.
On vehicles fitted with Head Up Display (HUD), the AHU is connected to the HUD control module via a
the HS CAN comfort systems bus. This connection allows turn by turn navigation data to be displayed
on the windshield by the HUD control module.
Navigation data is stored on an Secure Digital (SD) memory card which is inserted in a socket in the
portable media interface panel - front in the floor console. The AHU reads the map data directly from
the SD memory card. The navigation system will only start after the SD card has been activated and
locked to the vehicle. This procedure is done at Pre Delivery Inspection. Once the SD card has been
activated the SD card cannot be used in any other vehicle.
INFOTAINMENT MASTER CONTROLLER (IMC) - INCONTROL TOUCH PRO NAVIGATION SYSTEMS
The IMC is connected to other vehicle systems via the High Speed (HS) Controller Area Network
(CAN) comfort systems bus and via an APIX2 connection to the Touch Screen (TS). The driver can
control navigation system functions by using the TS.
On vehicles fitted with Head Up Display (HUD), the IMC is connected to the HUD control module via a
the HS CAN comfort systems bus. This connection allows turn by turn navigation data to be displayed
on the windshield by the HUD control module.
Navigation data is stored on the Solid State Drive (SSD) within the IMC. Map updates can be
downloaded and the system updated via a Universal Serial bus (USB) connection through the portable
media interface panel - front. The SSD is also used by other systems to store data and media.
NOTE:
Due to the map data file size, it is recommended that a USB 3.0 memory stick is used to
update the map data. For further information on Navigation system updates, please visit the
Map Updates section on www.jaguar.com/navigation.
The InControl Touch Pro navigation system incorporates a 'dead reckoning' system. For times when
the Global Positioning Signal (GPS) is lost, the IMC uses various vehicle sensors, navigation map,
odometer, 3D gyroscope and a 3D accelerometer (integrated in the IMC) and reverse gear signal.
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JAPAN NAVIGATION - INCONTROL TOUCH PRO NAVIGATION SYSTEMS
Electronic Toll Collection System
The Japan navigation system has the addition of the Vehicle Information and Communication System
(VICS) and also electronic toll collection. Both systems are integrated into the navigation system
within the IMC.
The electronic toll collection system comprises an electronic toll collection module and a Dedicated
Short Range Communication (DSRC) antenna. The antenna is located on the top of the instrument
panel on the right side. The electronic toll collection module is located in the glovebox.
An electronic toll collection system credit card is inserted into the electronic toll collection module
which reads the data on the card. The electronic toll collection module is connected to the electronic
toll collection module antenna which wirelessly communicates via a Dedicated Short Range
Communication (DSRC) system with the antenna located at the toll gates. The electronic toll collection
module sends and receives vehicle information necessary for paying the appropriate toll fees.
Dedicated Short Range Communication (DSRC) is a system which makes bi-directional

communication, within a short distance via radio beacons, on the 5.8 GHz wireless band. DSRC
communications enable high-speed, high-capacity data transmission and reception. The system also
features high-level security to ensure the safety of the card user's private information.
ITEM DESCRIPTION
1 Roadside display unit
2 DSRC antenna transmission to vehicle
3 DSRC transmission to electronic toll collection antenna
The electronic toll collection module receives a fused power supply via a relay in the Passenger
Junction Box (PJB). The electronic toll collection module antenna is connected directly to the module.
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The VICS beacon antenna is also connected directly to the module.
The electronic toll collection module is connected to the USB 2.0 hub and can pass relevant
information and VICS beacon antenna signals directly to the IMC.
Vehicle Information and Communication System (VICS)
The Vehicle Information and Communication System (VICS) is a unique system to Japan and provides
countrywide coverage and broadcasts of real-time traffic and weather information.
The VICS has three methods of transmitting the traffic data to the vehicle's navigation system:
Frequency Modulation (FM)
microwave Radio Frequency (RF)
infrared.
The microwave RF and infrared transmissions are both received by the VICS beacon antenna located
on the left side of the instrument panel. This information is passed to the IMC via the electronic toll
collection module.
Additional information is also transmitted on a FM wavelength and is received by the FM / VICS

antennas located in the rear window and uses the audio system FM / VICS antenna amplifiers to pass
the signals to the IMC.
The VICS supplies information to enable the IMC to re-route the navigation guidance or to inform the
vehicle driver of traffic conditions in the vehicles vicinity.
The RF and infrared transmissions are generally transmitted from road side beacons mainly on
expressways. The information transmitted is as follows:
Traffic congestion
Travel time to next intersection
Traffic conditions in surrounding areas and expressway turn offs
Traffic accidents
Speed limits
Lane regulations
Tire change
Parking availability at expressway service areas and parking areas.
Infrared transmissions are transmitted from road side beacons on major trunk roads. The information
transmitted is:
Traffic congestion and travel time
Traffic accidents
Breakdowns
Road work restrictions

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Parking availability
FM transmissions are broadcast as part of the FM multiplex broadcasting system from NHK (Japanese
Broadcasting Corporation) FM stations. Information transmitted is:
Traffic congestion and travel time for wide areas
Traffic accidents, road works, speed limits and lane restrictions for a wide area
Parking availability information.
The traffic data is split from the normal FM transmissions by the FM antenna amplifier.
ROOF POD - ALL VEHICLES
The navigation GPS antenna is located in the roof pod. Depending on vehicle specification the roof pod
can contain a GPS, digital radio, Global System for Mobile communications (GSM) or satellite radio
antennas.
The roof pod is fitted externally on the roof panel and is attached to the roof panel with two flanged
nuts which screw onto captive studs in the roof pod. Two co-axial connectors provide for the
connection for the GPS antenna, the GSM antenna and the digital radio antenna.
On vehicles with the InControl Touch Pro Connected Navigation and/or the Telematics system, the GPS
/GSM signal is passed via a co-axial cable to the GPS signal splitter where it is then passed to the AHU
or the IMC for use by the navigation system and to the Telematics Control Module for use by the
telematics system.
TRAFFIC MESSAGE CHANNEL (TMC) ANTENNA - WHERE AVAILABLE
Data messages for TMC/VICS are received through the FM antenna located in the rear window and the
FM/TMC/VICS/DAB-III antenna amplifier located adjacent to the rear window. The antenna is also
used by the AHU for reception of FM2 and Digital Radio transmissions in addition to the TMC or VICS
data used for navigation.
For additional information, refer to: Antenna (415-01 Information and Entertainment System -
VOICE CONTROL SYSTEM - INCONTROL TOUCH AUDIO SYSTEMS ONLY
The voice control system provides the driver with the option of voice control for a range of supported
functions.
Navigation user voice commands are made using the Jaguar Voice system. The AHU processes the
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Local Interconnect Network (LIN) signal from the Voice switch on the left steering wheel switchpack to
initiate Jaguar Voice.
OPERATION
The navigation system receives GPS information via the GPS antenna. The GPS signals are used by
the navigation system to calculate the vehicle's position. Once the driver has input a desired
destination, the navigation system can calculate a route, based on the driver's pre-determined
preferences or the default settings in the navigation system.
The navigation system is accessed from the Touch Screen (TS) home menu.
Navigation is initiated by the driver inputting a destination. This can be achieved via the TS by:
Entering an address
Entering a post code
Choosing a previous destination
Choosing a point of interest from the map disc database
Choosing the home location
Choosing a memory stored location
choosing Town centre
geo-coordinates
trips
point on map
phone number.
The driver is then guided to the destination by a scrolling map display and voice guidance. The display
can be varied by scale and display type.
The GPS signal is available to the navigation system at all times when the vehicle ignition is switched
on (power mode 6).
VOICE GUIDANCE
If voice guidance is operational, the voice signal information is passed from the AHU or the IMC to the
speakers via the Audio Amplifier Module (AAM) (if fitted).
On InControl Touch Navigation Systems without an AAM output is direct from the AHU.
The navigation audio output is through the front speakers whilst the background audio, for example
radio or external media, is played at a reduced volume on the rear speakers.
TRAFFIC MESSAGE CHANNEL (TMC) - INCONTROL TOUCH NAVIGATION SYSTEM ONLY
NOTE:
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TMC is not available in all markets.
The TMC is a specific application of the FM Radio Data System (RDS) used for broadcasting real-time
traffic and weather information. Data messages are received and decoded by the AHU. The AHU
processes the received information and alerts the driver and offers alternative route guidance to avoid
the incident.
NOTE:
The system will only provide an alternative route if a suitably advantageous alternative route is
found
Each traffic incident is sent as a TMC message. One message consists of an event code and a location
code in addition to time delay details. The message is coded and can be translated by the AHU into
the market language. Location code tables assign numbers to locations on the road network. The
location tables are integrated in the maps stored on the SD memory card on vehicles with an AHU.
The source of traffic information is typically police, traffic cameras and local network stations.
The TMC system uses the existing FM antenna located in the rear window and the audio system
antenna amplifiers to pass the signals to the AHU.
Traffic data from the Traffic Message Channel (TMC) is processed by the AHU for output on the
speaker system.
CONTROL DIAGRAM - INCONTROL TOUCH NAVIGATION SYSTEM
NOTE:
A = Hardwired; AV = High Speed CAN Comfort systems; AU = APIX2
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ITEM DESCRIPTION
2 Head-Up Display (HUD) control module
3 Instrument Cluster (IC)
4 Touch Screen (TS)
5 Ground

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11 Microphone
CONTROL DIAGRAM - INCONTROL TOUCH PRO NAVIGATION SYSTEM
NOTE:
A = Hardwired; AV = High Speed CAN Comfort systems; AU = APIX2
ITEM DESCRIPTION
2 Head-Up Display (HUD) control module
3 Instrument Cluster
4 Touch Screen (TS)
5 Ground

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8 GPS signal splitter
11 Microphone
12 Telematics Control Module
13 USB 2.0 hub
14 Vehicle Information and Communication System (VICS) beacon antenna (Japan only)
15 Electronic Toll Collection Module antenna (Japan only)
16 Electronic Toll Collection Module (Japan only)
18 USB 3.0 signal booster
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PUBLISHED: 15-FEB-2016
2016.0 XF (X260), 415-00
INFORMATION
Description and Operation section in the workshop manual.
REFER to: Navigation System Map Updates (415-00, Description and Operation).
CAUTION:

NOTE:
Visual Inspection
ELECTRICAL
Fuses
Wiring harnesses and connectors
Infotainment master controller
Touch screen
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Integrated control panel
Speakers
Antenna
NAVIGATION SYSTEM DATA SD CARD ACTIVATION GUIDANCE
CAUTION:
The SD memory card must not be removed from the card reader or the files modified. If the
card is removed, the navigation, voice control and telephone systems may be inoperable. The
SD memory card slot cannot be used for media files. Installation of any external content or
modification of the files on the SD memory card can corrupt the SD memory card and cause
voice control, telephone and navigation systems to be inoperable. Removal and re-installation
of the SD memory card when the ignition is on will cause voice control, telephone and
navigation systems to be inoperable
Navigation system software is stored on a vehicle-specific SD memory card. The SD card must remain
installed in the Navigation SD card reader integral to the portable audio interface panel. The portable
audio interface panel is located in the floor console stowage compartment. If the SD card has been
removed (or replaced) then it will be necessary to re-initialise the SD memory card. To do this, switch
the ignition to 'off' and lock and arm the vehicle. Install the SD memory card in the Navigation SD
card reader slot in the portable audio interface panel and switch the ignition to 'on'. The card will be
detected and voice control, telephone and navigation will operate correctly. The diagnostic procedures
below may be used to troubleshoot any issues that may occur during the installation and activation of
the SD card:
NOTE:
Before activating the navigation data SD card, ensure that the vehicle time-clock and date
settings are set correctly
To Activate The Navigation Data SD Card
To activate the navigation data SD card, follow the manufacturer-recommended procedure as

described below:
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1. Remove the SD card from the Navigation SD card reader slot, turn on ignition and start the
engine and infotainment system
1. Once the infotainment home screen appears, enter the navigation system and accept the
Disclaimer
1. Wait for the system to display a warning message declaring that it could not detect any SD card
(this should take approximately one minute). The system should then display either the No
Navigation Data Available or SD Card Not Detected error message. NOTE: If any error message
is displayed to suggest that there is already an SD card already present in the Navigation SD
card reader, check for and remove the SD card from the reader slot
1. Insert the SD card provided with the vehicle into the Navigation SD card reader. Ensure that the
SD card is not locked and that it is inserted into the reader slot correctly (see SD Card
Installation Checks below)
1. Once the SD card has been inserted, if a Retry message may appear. If the Retry message is
displayed, accept the Retry prompt and the system will restart automatically. If no Retry
message is displayed once the SD card is inserted into the Navigation SD card reader slot,
proceed to the next step to restart the infotainment system manually
1. To restart the infotainment system manually, turn off ignition and lock the vehicle using the
remote fob. Wait for four minutes before unlocking the vehicle and starting the engine. Only
when the infotainment system restarts from complete shutdown will it store the VIN data onto
the SD card
1. Once the infotainment system has restarted (either automatically or manually) and the
infotainment home screen is displayed, enter the navigation system and accept the Disclaimer
1. After accepting the disclaimer screen, the system should show a Navigation Activating message
for up to one minute. After this time, if the activation procedure has been successful, then a
License Activation message will be shown requesting the technician to remove the SD card and
activate the licence. This confirms that the VIN details are stored correctly and the SD card can
be safely removed from the Navigation SD card reader. Warning: DO NOT remove the SD card
prior to the display of the License Activation message as this may cause corruption to the
navigation data stored on the SD card. Note: if either the No Navigation Data Available or SD
Card Not Detected error message is displayed, then the system has not stored the VIN - in
which case, the infotainment system will need to be restarted manually (see Step 6, above)
1. Once the License Activation message has been displayed, switch off ignition and remove the SD
card from the card reader. Insert the SD card into the manufacturer-approved diagnostic tool
(SDD). Note: inserting the SD card into the SDD tool locks the stored VIN to that licence and,
once locked, this cannot be changed (therefore, it is very important to ensure that the correct
vehicle is matched with the correct SD card during the activation process described above before
inserting the SD card into the SDD tool for licence activation)
1. With the SD card loaded into the SDD tool, select the InControl Map update application via SDD
(available from the SDD main menu screen). Warning: DO NOT remove the SD card whilst the
application is running. If the SD card activation process has been followed correctly, thecardiagn.com
correct
vehicle VIN should be shown on the left of the InControl Map Update application window. Note:
if the InControl Map Update application prompts the user to enter the vehicle VIN manually,
then without entering the VIN close the InControl Map Update application, remove the SD card
from the SDD tool and repeat Steps 1 to 10 above
1. Once it has been confirmed that the VIN displayed is correct for the intended vehicle, select
Activate and wait for the process to complete. The system will confirm that the activation is
complete. If the InControl Map Update application reports an error, fails to activate the SD Card
or appears to be inactive for more than 3 minutes, please close the InControl Map Update
application, remove the SD card, reinsert the SD card into the SDD tool, and repeat Steps 10 to
11 once more. If the failure persists, please report the failure via the JLR Service Helpdesk
1. Close the InControl Map Update application. Once the application is closed, remove the SD card
from the SDD tool
1. With the engine running and the infotainment system active, insert the SD card into the
Navigation SD card reader. Ensure that the SD card is not locked and that it is inserted into the
reader slot correctly (see SD Card Installation Checks below)
1. Turn off ignition and lock the vehicle using the remote fob. Wait for four minutes before
unlocking the vehicle and starting the engine. Note: if either the No Navigation Data Available
or SD Card Not Detected error message is displayed, then repeat Steps 13 and 14
1. Once the infotainment system has restarted and the infotainment home screen is displayed,
enter the navigation system and confirm that the correct map data is displayed (make sure the
vehicle has a sufficient GPS signal, it may be necessary to move the vehicle to an area of good
signal coverage to achieve this)
Activating The Navigation Data SD Card - Information/Error Messages
During activation of the SD card, there are a number of system "pop-up" messages that may be
displayed on the touch screen. See below for an explanation of each message and any recommended
service actions associated with the message:
INFOTAINMENT SYSTEM STATUS ACTION REQUIRED

SYSTEM
MESSAGE
DISPLAYED
Message 1: The navigation system If this message is shown continuously for longer than 3 minutes see
Navigation is initializing. This SD Card Installation Checks
Activating message should
normally be displayed
for around 30 seconds
before another
message or map data
is displayed
Message 2: The system did not Ensure that the SD card is unlocked and installed correctly (see SD
No detect the SD card as Card Installation Checks )
navigation present during system
data startup/initialization If this message continues to be displayed with an unlocked SD card
available. correctly installed in the card reader. Retry with a second SD card
Please insert (the new SD card does not have to be activated). Turn off ignition
SD Card and lock the vehicle using the remote fob. Wait for four minutes
before unlocking the vehicle and starting the engine. Then re-enter
the navigation system via the infotainment home screen cardiagn.com
and
Message 3:
continue with the activation process as described above
SD Card Not
Detected
If message 4 or 5 is displayed, check if the original SD card can be
read successfully by the manufacturer-approved diagnostic tool
(SDD)
Message 4: The SD card has been Retry the activation process described above
Navigation detected and read
Not Activated successfully, however
the SD card does not
contain a valid
activated map licence
Message 5: The system has With the SD card loaded into the SDD tool, select the InControl Map
Navigation recognised a valid update application via SDD (available from the SDD main menu
Not licence, however, the screen) and check the VIN number and to confirm which is the
Available… VIN which was used to correct vehicle for this SD card
The licence activate that licence
does not does not match the
match the vehicle VIN.
vehicle VIN
Message 6: The system has

SD Card recognised the SD NOTE:
Read Error card and navigation
has started correctly
If this error message is displayed, only the SD card should be
with a valid licence.
replaced. DO NOT replace any other components as a result of
However, during
this error message
operation the data on
the SD card has
become corrupted
If this message appears frequently or consistently, the SD card may
need replacement
SD CARD INSTALLATION CHECKS
In order for the navigation data to be read successfully from a valid SD card, the SD card must be
unlocked and inserted into the SD reader with the correct orientation. With the SD card label-side up
and the diagonal corner of the SD card situated top-right, the locking tab may be seen on the left-side
of the SD card. Check that the tab is in the unlocked position (ie: with the locking tab positioned
towards the top of the SD card). The unlocked SD card should be inserted into the SD reader slot with
the label-side facing downwards and the contactor surfaces forward. Once satisfied that the SD card is
unlocked and correctly installed into the SD card reader, EITHER:
1. Turn off ignition and lock the vehicle using the remote fob. Wait for four minutes before
unlocking the vehicle and starting the engine. Then re-enter the navigation system via the
infotainment home screen and continue with the activation process as described above, OR:
1. If the SD card is reinserted before the vehicle has been shut down and a Retry message has
appeared on the infotainment screen, the system will automatically reset and initialize. Once
the infotainment home screen appears, select Navigation and continue with the activation
process as described above
DTC INDEX
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Section 100-00. REFER to: Diagnostic Trouble Code Index - DTC: Infotainment Master Controller
(IMC) (100-00 General Information, Description and Operation).
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2016.0 XF (X260), 415-01
INCONTROL TOUCH
For a detailed description of the information and entertainment system and operation, refer to the
relevant Diagnosis and Testing section of the workshop manual.
1. Visually inspect for obvious signs of mechanical or electrical damage.
1. If the cause is not visually evident, verify the symptom and refer to the Symptom Chart.
The information in this section is intended to help with basic diagnosis of the navigation system.
For a detailed description of the Navigation System, refer to the relevant Description and Operation
section in the Workshop Manual.
TOUCH SCREEN (TS) AND NAVIGATION DIAGNOSTICS
Fault codes and diagnostics can be retrieved/achieved using the manufacturer approved diagnostic
system
Hard Key Test
The hard key test is used to check the operation of the hard switches.
If switch operation is normal, the switch colour on the screen will change when a hard switch is
pressed. (Power switch operation cannot be checked on this screen.) cardiagn.com
Touch Switch Test
The touch switch test calibrates the touch switch coordinates and checks touch switch operation.
Start Calibration - Calibrates the switch coordinates. Calibrate the coordinates by touching each of the
"+" marks in the four corners of the screen.
NOTE:
Do not touch any locations other than the "+" marks. (Touching other locations may invalidate
the calibration.)
Touch Switch Check - Checks for deviation in the coordinates. Check the coordinates of the touched
location by verifying the displayed values. Touch and hold "press here" to return to the previous
screen. If there is a large deviation in the coordinates, calibrate the touch switch using the "Start
Calibration" function.
DTC Information
Search for the meaning of the displayed DTC.
Vehicle Configurations
Display the status of each vehicle system.
Speed Lock Configuration - Display the status of compulsory navigation settings (setting status of
switches that cannot be operated) when driving.
Configurations
Display primary system information.
Vehicle Signals
Display the status of vehicle signals inputted to the Touch Screen (TS). These signals include:
Lights (on or off)
Ambient light sensor voltage
Backlight dimming duty
Graphic illumination dimming duty
Vehicle speed, GPS speed, MOST km/h
Battery voltage
Reverse gear / electric park brake position (on or off)
Speed inhibit
MOST Fibre Optic Transceiver (FOT) temperature cardiagn.com

Output audio allocation
Video Inputs Test
This screen will allow the testing of video inputs that are connected to the Touch Screen (TS). These
include:
Companion camera
Rear view / proximity camera
TV/DVD
Self Test
Performs system self-diagnosis and displays the diagnostic results.
If an abnormality is present, a DTC is displayed.
MOST Test
Display the MOST connection status, and reception/transmission messages related to MOST.
"Mpr" displays the number of MOST devices existing on MOST. When "0" or "1" is displayed,
communication is not possible.
Colour bar
This function allows the technician to test the colours generated by the Touch Screen (TS). A second
screen displays six solid colours, selecting the colour will fill the screen with the chosen colour and
pressing the Touch Screen (TS) again will revert back to the colour test screen.
Loading
Update the navigation program.
For details on the update method, refer to the "Navigation Update Tool" operation manual.
HDD information
Display information on the Hard Disc Drive (HDD).
SMART test (Self-Monitoring Analysis and Reporting Technology) is initiated from this screen
Vehicle information
Display information on the vehicle.
Car configuration - Displays information on vehicle environment settings.

Unit (distance) - Units of distance
Unit (time) - Units of time

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Language - Displayed language
Fuel information - Remaining fuel quantity
Mileage information - Vehicle mileage display
Time information - Current time display
Override information - Status of switch operation inhibitions (Setting status of switches that
cannot be operated.)
GPS information - Display GPS related information.

Received position - Displays the latitude and longitude (displayed in degrees, minutes, and
seconds) for the position information calculated by GPS.
Map matched position - Displays the latitude and longitude (displayed in degrees, minutes, and
seconds) for the position information being used for map matching.
Satellites - Number of acquired satellites.
Current address - Address of the current location.
Satellite Information - Displays satellite information for up to 12 GPS satellite search targets.
Measurement HDOP - Positioning accuracy.
Status - Positioning status.
Date - Displays the current date and time in the following order: day, month, year, hour,
minute, second. The year is displayed using the four-digit western calendar; time is displayed in
Greenwich Mean Time (GMT).
Vehicle sensor - Display vehicle signals inputted to the Touch Screen (TS).
REV - Reverse signal status.
Speed - Current vehicle speed.
Speed pulse count - Speed pulse count value.
Distance calibration - Learning information for distance calibration.
Voltage/Offset - Gyro sensor output voltage value/voltage correction value.
Relative bearing - Relative bearing (0° when navigation is started.)
Gyro sense - Learning value for gyro sensitivity.
Reset - Resets the gyro sensor relative bearing value.
RDS-TMC information - Display RDS-TMC related information.

Date/time (GMT) - Date and time for the TMC signal.
Frequency - TMC signal frequency.
PI code - Personal identification code for the broadcast station.
PS name - Broadcast station name.
Country code - Database country code.
LTN - Database location number (location table number.)
Service ID - Service provider identification number.
Air data - TMC data.

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Microphone
Check the volume for the voice recognition microphone inputted to the Touch Screen (TS). These
include:
PTT switch status - Checks the PTT switch connection. When the PTT switch is pressed, a signal will
be outputted, and the indicator displays in green.
Microphone input level judging - If a sampling of the user's voice command is at or above the
threshold value, the indicator displays in blue.
Microphone level - Displays the microphone input level.
Voice output check
Check the audio output.
ON (Normal) - Outputs ADPCM voice (1 kHz sine wave) for five seconds.
ON (Max) - Outputs ADPCM voice (maximum 1 kHz sine wave) for five seconds.
1. Visually inspect for obvious signs of damage, water ingress and system integrity.
1. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the
DTC Index.
Visual Inspection
ELECTRICAL
Battery
Fuses
Central and Battery Junction Boxes
Megafuses
Wiring harness
Damaged, loose or corroded connectors
Touch Screen (TS)
GPS antenna
TV antenna
Satellite antenna
FM antenna
Companion camera
Rear view camera
Microphone
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Accessory USB Unit (AUU)
Steering wheel controls
Clock spring
Integrated Head Unit (IHU)
Audio amplifier
Anti-lock Brake System control module (ABS)
Wheel speed sensors
Vehicle Information and Communication System (VICS Japan only) receiver
VICS beacon antenna (Japan only)
Controller Area Network (CAN) circuits
Media Oriented System Transport (MOST) system
Gigabit Video Interface (GVIF)
Central Junction Box (CJB)
Terrain response
Mobile telephone
SYMPTOM CHART
SYMPTOM POSSIBLE CAUSE ACTION
Black screen (navigation and audio screens do not Temperature in GO to Pinpoint Test A.
display) passenger compartment
too low
Condensation in
passenger compartment
Electrical harness open

/short circuit, dis-
connected
Component failure
The navigation screen does not display, even when the Electrical harness open GO to Pinpoint Test B.
"NAVIGATION" button is pressed (screen does not /short circuit, dis-
change) connected
Component failure
The hard switches do not respond Component failure GO to Pinpoint Test C.
Switch failure
The audio screen cannot be operated (does not display) Media Oriented System GO to Pinpoint Test D.
Transport (MOST)
system

connected
The screen does not dim Electrical harness open GO to Pinpoint Test E.
connected cardiagn.com
Component failure
Noise on the screen, screen colour is abnormal Electrical harness open GO to Pinpoint Test F.
connected
Component failure
The touch switches do not respond Electrical harness open GO to Pinpoint Test G.
connected
Component failure
There is considerable deviation between the displayed Electrical harness open GO to Pinpoint Test H.
vehicle position and the actual position /short circuit, dis-
connected
Component failure
The GPS no reception mark does not disappear Electrical harness open GO to Pinpoint Test I.
connected
Component failure
No reception from
satellite
No sound is emitted Electrical harness open GO to Pinpoint Test J.

connected
Component failure
Incorrect system settings
There is no navigation voice guidance Volume level set too low GO to Pinpoint Test K.
The amplifier and

speakers are incorrectly
connected
Voice recognition does not function Electrical harness open GO to Pinpoint Test L.
connected
Component failure
The vehicle position rotates randomly Electrical harness open GO to Pinpoint Test M.
connected
Component failure
Vehicle on a turntable in
a parking building
The vehicle mark display is unstable Electrical harness open GO to Pinpoint Test N.
connected
Component failure
No reception from
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satellite
The vehicle position does not update HDD contaminated GO to Pinpoint Test O.
/damaged

connected
Component failure
The map display is incomplete HDD contaminated GO to Pinpoint Test P.

/damaged

connected
Component failure
Calls cannot be received or placed with Bluetooth®; Incompatible GO to Pinpoint Test Q.

Bluetooth® cannot connect with the vehicle Bluetooth® telephone
Incorrect initial
connection settings

connected
Component failure
The map cannot be updated Refer to the "Navigation Refer to the "Navigation
Update Tool" operation Update Tool" operation
manual manual
An error screen displays on the navigation screen Access to the map data GO to Pinpoint Test R.
has not been granted
The dual view cannot be switched Incorrect car GO to Pinpoint Test S.

configuration data
received
Media Oriented System

Transport (MOST)
system
Component failure
PINPOINT TESTS
NOTE:
If the control module or a component is suspect and the vehicle remains under manufacturer
approval Program is in operation, prior to the installation of a new module/component.
PINPOINT TEST A : BLACK SCREEN (NAVIGATION AND AUDIO SCREENS DO NOT DISPLAY.)
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TEST
CONDITIONS
A1: THE SCREEN SAVER FUNCTION WORKS
1 Check the screen saver function works.
Does the screen saver function work?

Yes
Operation is normal.
No
Proceed to the next step. GO to A2 .
A2: THE DISPLAY BACKLIGHT EMITS LIGHT
1 Check the display backlight emits light.
Does the display backlight emits light?

Yes
Proceed to the next step.
No
GO to A12 .
A3: THE SCREEN IS TURNED OFF
1 Check the screen is not turned off.
Do the navigation and audio screens display when the screen is turned on?
Yes
No
GO to A4 .
A4: THE VEHICLE INTERIOR TEMPERATURE IS -20°C OR LESS
1 Check the cabin internal temperature.
Is the cabin internal temperature -20°C or lower?

Yes
Raise the cabin internal temperature, re-test the vehicle.
No
GO to A5 .
A5: CONDENSATION IS FORMING INSIDE THE VEHICLE
1 Check for condensation occurring inside the passenger compartment.
Is condensation occurring inside the passenger compartment?

Yes
Dry out the passenger compartment, re-test the vehicle.
No
GO to A6 .
A6: THE LED FOR THE POWER SUPPLY BUTTON IS FLASHING. (RANGE ROVER ONLY)
1 Check the status of the audio power button LED.
Is the audio power button flashing?

Yes
Carry out MOST Ring diagnostics to locate fault.
No
GO to A7 .
A7: ONLY THE NAVIGATION SCREEN OR AUDIO SCREEN IS BLACK
1 Check to see if only the navigation screen is blank.
Is only the navigation screen blank?

Yes
Check and install a new Touch Screen (TS) as required. Refer to the new module/component
installation note at top of DTC Index.
No
GO to A8 .
A8: ONLY THE BACK MONITOR SCREEN IS BLACK cardiagn.com

1 Check to see if only the audio screen is blank.
Is only the audio screen blank?
Yes
No
GO to A10 .
A9: AFTER INITIATING THE "VIDEO INPUT TEST" DIAGNOSIS, VIDEO CAN BE DISPLAYED
1 Carry out the "Video Input Test" diagnosis' (PIN code 753).
Are the results of the "Video Input Test" diagnosis' normal?

Yes
Re-check the system.
No
Refer to the electrical circuit diagrams and check the cameras control module.
A10: ONLY THE TV SCREEN IS BLACK
1 Check to see if only the TV screen is black.
Is only the TV screen blank?

Yes
No
GO to A12 .
A11: AFTER INITIATING THE "VIDEO INPUT TEST" DIAGNOSIS, VIDEO CAN BE DISPLAYED
1 Carry out the "Video Input Test" diagnosis' (PIN code 753).
Are the results of the "Video Input Test" diagnosis' normal?

Yes
Re-check the system.
No
Refer to the electrical circuit diagrams and check the TV control module.
A12: THE CONNECTIONS BETWEEN THE VISUAL NAVIGATION AND POWER SUPPLY WIRING HARNESS AND CONNECTORS ARE
CORRECT
1 Check the display and power supply harness, power, auxiliary and ground circuits, for short, open
circuits and are correctly connected.
Was a fault identified with the display and power supply harness, power auxiliary and ground
connections?
Yes
Rectify the fault and re-test the vehicle.
No
NOTE:
PINPOINT TEST B : THE NAVIGATION MAP SCREEN DOES NOT DISPLAY, EVEN WHEN THE "NAVIGATION" BUTTON IS PRESSED
(SCREEN DOES NOT CHANGE.)
When re-confirming the symptoms after inspecting the wiring harness/connector, turn the ignition status to OFF, wait
for the Audio power button LED on the display to turn OFF, then turn the ignition status to ON and run the diagnosis
again from the beginning.
When re-confirming the symptoms after inspecting the wiring harness/connector, turn the
ignition status to OFF, wait for the Audio power button LED on the display to turn OFF, then
cardiagn.com
turn the ignition status to ON and run the diagnosis again from the beginning.
B1: NO RESPONSE TO PRESSING NAVIGATION MENU
15 minutes are required for the program to update. If the ignition is accidentally turned OFF, turn the
ignition ON again, and wait for 15 minutes.
1 Check that the ignition was not turned 'OFF' during a navigation software update.
Was the ignition turned 'OFF' during a navigation software update?

Yes
Wait for 15 minutes with the ignition ON. Then turn the ignition to OFF then ignition ON.
No
Refer to electrical circuit diagrams and check integrity of navigation system wiring harness and
connectors.
GO to B2 .
B2: NO RESPONSE TO PRESSING NAVIGATION MENU
1 Wait for 15 minutes with the ignition ON. Then turn the ignition to OFF then ignition ON.
Does the navigation screen displays when the "NAVIGATION" button is pressed.
Yes
No
PINPOINT TEST C : THE HARD SWITCHES DO NOT RESPOND.
TEST
CONDITIONS
C1: CHECK FOR FOREIGN OBJECTS
1 Check for foreign objects near to the button.
Are there any foreign objects close to the button causing it to be pressed?
Yes
Remove foreign objects and re-test vehicle.
No
GO to C2 .
C2: DISPLAY DIAGNOSTICS CHECK
1 Check to see if the display diagnostics can be displayed.
Can the display diagnostics be displayed?

Yes
No
C3: HARD KEY TEST
1 Carry out the display diagnostics hard key test.
Is the operation normal when carrying out the display diagnostics hard key test?
Yes
No
cardiagn.com
PINPOINT TEST D : THE AUDIO SCREEN CANNOT BE OPERATED (DOES NOT DISPLAY.)
TEST DETAILS/RESULTS/ACTIONS
CONDITIONS
D1: CD CHANGER CHECK
1 Check to see if a CD changer is installed.
Is a CD changer installed?
Yes
No
Normal operation, CD screen will not be displayed when there is no CD changer installed.
D2: THE AUDIO SCREEN DISPLAYS WHEN THE "AUDIO VIDEO" HARD SWITCH IS PRESSED.
1 The audio screen displays when the "AUDIO VIDEO" hard switch is pressed.
Does the audio screen displays when the "AUDIO VIDEO" hard switch is pressed?
Yes
No
Refer to the hard switches do not respond diagnosis.
D3: THE AUDIO SCREEN DISPLAYS WHEN "AUDIO VIDEO" ON THE "HOME MENU" IS PRESSED.
1 The audio screen displays when "Audio Video" on the "Home Menu" is pressed.
Does the audio screen displays when "Audio Video" on the "Home Menu" is pressed?
Yes
No
Refer to the touch switches do not respond diagnosis.
D4: EACH SWITCH (AM FM, CD, IPOD/USB, TV/DVD.) ON THE AUDIO SCREEN RESPONDS.
1 Each switch (AM FM, CD, iPod/USB, TV/DVD.) on the audio screen responds.
Does each switch (AM FM, CD, iPod/USB, TV/DVD.) on the audio screen respond?
Yes
No
GO to D5 .
D5: THE IGNITION IS TURNED FROM IGNITION ON TO OFF, AND AFTER WAITING FOR APPROXIMATELY 30 SECONDS, THE
TOUCH SCREEN (TS) POWER SUPPLY LED WENT OUT. WHEN THE IGNITION IS TURNED TO ON, THE AUDIO SCREEN CAN BE
OPERATED.
1 The ignition is turned from Ignition ON to OFF, and after waiting for approximately 30 seconds, the
Touch Screen (TS) power supply LED went out.
When the ignition is turned to ON, can the audio screen be operated?
Yes
No
PINPOINT TEST E : THE SCREEN DOES NOT DIM.
TEST
CONDITIONS
E1: CHECK FOR FOREIGN OBJECTS
1 Check for foreign objects adhered to the display light sensor.

Range Rover - Top right of display
Discovery/Range Rover Sport - Instrument panel
Are there any foreign objects adhered to the display light sensor?
Yes cardiagn.com
Remove foreign objects and re-test vehicle.
No
GO to E2 .
E2: DISPLAY LIGHT SENSOR CHECK
1 Check to see if display screen switches to low light when sensor is covered.
Does the display screen switch to low light when the sensor is covered?
Yes
No
GO to E3 .
E3: VEHICLE LIGHT SWITCH TESTS
1 Check to see if display screen switches to low light when the vehicle light switch is pressed.
2 When the vehicle exterior lights are switched on, check diagnostic menu "Vehicle Signals" lights on
the diagnostics screen is "ON."
Does the display screen switch to low light when the vehicle light switch is pressed?
Yes
No
PINPOINT TEST F : NOISE ON THE SCREEN; SCREEN COLOUR IS ABNORMAL.
TEST
CONDITIONS
F1: DISPLAY POWER AND GROUND CHECKS
1 Refer to electrical circuit diagrams and check battery power and power ON relay voltage, and
ground resistance.
Is the battery power and power ON relay voltage between 10.5 and 16 volts, and continuity to ground?
Yes
No
Check and rectify the vehicle wiring harness and connectors.
F2: CONTRAST CHECK
1 Check to see if the screen colour is normal when the screen setting (contrast) is re-ret to the
default values.
Is the screen colour normal with the default values?

Yes
No
GO to F3 .
F3: CABIN INTERNAL TEMPERATURE CHECK
1 Check the cabin internal temperature.
Is the cabin internal temperature -20°C or lower?

Yes
Raise the cabin internal temperature and re-test.
No
GO to F4 .
F4: ADDITIONAL SCREEN CHECKS
1 Check all other screens.
Are all other screens beside the navigation display screen normal?
Yes
installation note at top of DTC Index. cardiagn.com
No
GO to F5 .
F5: COLOUR BAR CHECK
1 Carry out the display diagnostics colour bar check test.
Are the results of the display diagnostics colour bar check normal?
Yes
No
PINPOINT TEST G : THE TOUCH SWITCHES DO NOT RESPOND.
TEST
CONDITIONS
G1: TOUCH SWITCH TEST
1 The touch switches not responding on the navigation screen only
Are the touch switches not responding on the navigation screen only?
Yes
No
G2: TOUCH SWITCH CHECK
1 Carry out the touch switch check in the display diagnostics.
Are the results of the display diagnostics touch switch check normal?
Yes
Check the symptoms again.Operation is normal.
No
GO to G3 .
G3: START CALIBRATION ROUTINE
1 Carry out the start calibration routine from the display diagnostics touch switch test.
Is normal operation resumed after correction?

Yes
No
PINPOINT TEST H : THERE IS CONSIDERABLE DEVIATION BETWEEN THE DISPLAYED VEHICLE POSITION AND THE ACTUAL
POSITION.
TEST
CONDITIONS
H1: GPS MARK DISPLAY CHECK
1 The GPS no reception mark is displayed.
Is the GPS no reception mark displayed on the display screen?

Yes
Refer to GPS no reception mark does not disappear diagnosis.
No
GO to H2 .
H2: LOCATION CHECK
1 Check for symptom occurring in particular locations - parallel roads, elevated roads, loop roads,
parking centres (buildings) etc.
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Does the symptom occur in a particular location?
Yes
In places where the vehicle position is hard to specify, the vehicle position may be matched incorrectly
and result in position discrepancies. Additionally, a new road layout will mean the Gyro does not match
the map position.
No
H3: DISTANCE CALIBRATION CHECK
Refer to diagnostic menu "Vehicle Sensor" – Distance Calibration, this value should be approximately 200mm, a large
deviation from this value indicates a speed signal fault or incorrect wheel size.
1 Check to see if distance calibration is being performed.
Is distance calibration being performed?

Yes
Monitor the condition until distance calibration is complete (drive for over 10km/6.2 miles)
No
GO to H4 .
H4: VEHICLE SIGNAL INSPECTION
1 Check vehicle sensor display screen, from vehicle information diagnostics menu for the following:
vehicle speed signal, REV: ON is indicated when the gear shift lever is in the REV position and gyro
sensor input status are normal.
Are the vehicle speed signal, REV signal, and gyro sensor input status normal?
Yes
GO to H5 .
No
Refer to the electrical circuit diagrams and check the integrity of the wiring harness and connectors, and
CAN circuit, to the Touch Screen (TS).
H5: TIRE CHECK
1 Check to see if new tires have recently been installed.
Have new tires been recently installed?

Yes
From the navigation map screen, enter the navigation menu, select navigation setup then select
calibration, press ‘Distance’ then drive the vehicle for 10 to 20 km. Operation will return to normal after
performing distance calibration and driving the vehicle for 10 to 20 km.
No
Adjust the current location, and after the GPS no signal mark has disappeared, drive the vehicle for a
while to monitor conditions.
NOTE:
PINPOINT TEST I : THE GPS NO RECEPTION MARK DOES NOT DISAPPEAR.
Move the vehicle to an open area, radio waves from satellites may not be received inside buildings.
Correct the vehicle cursor to the current location.
Move the vehicle to an open area, radio waves from satellites may not be received inside
buildings.
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I1: RETRO-INSTALL INSTALLATIONS CHECK
1 Check to see if there are any retro-install installations (anti-theft, radar, etc.)
Are there any retro-install installations?

Yes
GO to I2 .
No
GO to I3 .
I2: RETRO-INSTALL INSTALLATIONS RF CHECK
1 Turn power supply (including back-up power) to OFF status.
Does the GPS no reception mark disappear?

Yes
GPS reception may deteriorate when devices receiving radio waves are retro-installed. Alter the position of the retro-
install device, and re-test vehicle.
No
GO to I4 .
I3: SATELLITE RECEPTION CHECKS
1 Check to see if a 'P' or 'T' is displayed in the 'STS' column of the navigation diagnostics GPS information screen after
10 minutes have passed.
Is a 'P' or a 'T' displayed?

Yes
Wait for reception of another satellite so that position calculation can be performed.
No
Refer to the electrical circuit wiring diagrams and check the integrity of the wiring harness and connectors to the GPS
antenna.Proceed to the next step.
I4: GPS ANTENNA REPLACEMENT
1 Install a new GPS antenna.
Does the GPS no signal mark disappears when the GPS antenna is replaced.
Yes
Fault has been rectified.
No
Check and install a new Touch Screen (TS) as required. Refer to the new module/component installation note at top of
DTC Index.
PINPOINT TEST J : NO SOUND IS EMITTED.
J1: SOUND OUTPUT CHECK
1 Check sound output across all systems.
Is there no sound output across all systems?

Yes
GO to J2 .
No
GO to J3 .
J2: VOLUME LEVEL CHECK
1 Check the volume level is not set too low.

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Is the volume level set too low?
Yes
Increase the volume level and re-test vehicle.
No
GO to J3 .
J3: INTEGRITY OF AMPLIFIER AND SPEAKER WIRING.
1 The amplifier and speaker wiring harnesses are correctly connected.
Are the amplifier and speaker wiring harnesses correctly connected?

Yes
Check the MOST devices. GO to J4 .
No
Refer to the electrical circuit diagrams and check integrity of amplifier and speaker wiring harness and connections.
J4: ONLY VOICE RECOGNITION DOES NOT OUTPUT
1 Check to see if only voice recognition does not output.
Is there no output only from the voice recognition?

Yes
GO to J5 .
No
Proceed to step 8.
J5: VOICE GUIDANCE
1 Check the volume level for voice guidance is not set too low.
Is the volume level for voice guidance set too low?

Yes
No
GO to J6 .
J6: VOICE GUIDANCE SETTINGS
1 Check to see if the voice guidance is set to 'OFF' in the navigation settings.
Is the voice guidance set to 'OFF' in the navigation settings?

Yes
Set to 'ON' and re-test the vehicle.
No
GO to J7 .
J7: ADDITIONAL ITEMS
1 Check to see if the following items apply.

There is no destination set
There is no movement along the route
Do the two items apply?

Yes
Normal operation, confirm customer symptom and re-test vehicle.
No
Check MOST connection at the Touch Screen (TS), check the MOST devices.Proceed to the next step.
J8: ONLY VOICE RECOGNITION DOES NOT OUTPUT
1 Check to see if only voice recognition does not output.
Is there no output only from the voice recognition?

Yes
Refer to the there is no navigation voice guidance diagnosis.
No
GO to J9 .
J9: SOUND IS ONLY ABSENT WHEN USING THE AUDIO SYSTEM OR TELEPHONE.
cardiagn.com
1 Check to see if sound is only absent when using the audio system or telephone.
Does only the audio system or telephone sound not output?
Yes
Check MOST connection at the Touch Screen (TS), check the MOST devices.
No
Refer to the electrical circuit diagrams and check integrity of wiring harness and connections.
PINPOINT TEST K : THERE IS NO NAVIGATION VOICE GUIDANCE.
TEST
CONDITIONS
K1: SOUND MISSING AUDIO SYSTEM ONLY
1 Sound is only absent from the audio system (CD, radio.)
Is sound only absent from the audio system (CD, radio.)?

Yes
GO to K4 .
No
K2: VOICE MISSING NAVIGATION SYSTEM ONLY
1 Voice is only absent from the navigation system.
Is voice only absent from the navigation system?

Yes
GO to K3 .
No
GO to K3 .
K3: NAVIGATION VOICE GUIDANCE CANNOT BE HEARD
1 Operate the navigation replay switch and raise the volume.
Can navigation voice guidance be heard after pressing the navigation replay switch, and raising the volume?
Yes
No
DTC Index.
K4: INTEGRITY OF AMPLIFIER AND SPEAKER WIRING.
1 The amplifier and speaker wiring harnesses are correctly connected.
Are the amplifier and speaker wiring harnesses correctly connected?

Yes
GO to K5 .
No
Refer to the electrical circuit diagrams and check integrity of amplifier and speaker wiring harness and connections.
K5: VOLUME LEVEL CHECK
1 Check the volume level is not set too low.
Is the volume level set too low?

No
No
Refer to the electrical circuit diagrams and check integrity of complete audio system.
PINPOINT TEST L : VOICE RECOGNITION DOES NOT FUNCTION.
TEST
CONDITIONS
L1: AUDIO SOUND IS MUTED WHEN PTT SWITCH IS DEPRESSED
1 Check to see if the audio sound is muted when the PTT switch is depressed.
cardiagn.com
Is the audio sound muted?

Yes
GO to L3 .
No
GO to L2 .
L2: PTT SWITCH STATUS
1 Check to see if the PTT switch status is ok in the navigation diagnostics, manual check, microphone test.
Is the PTT switch status, in navigation diagnostics, ok?

Yes
No
Replace the MOST master, or the gateway module.
L3: TALK BACK
1 Check to see if there is talk back when other voice recognition demands are executed.
Is there talk back?

Yes
System operation is normal, (advise change in manner of speech, as incorrect recognition is occurring).
No
GO to L4 .
L4: HARNESS/CONNECTOR CHECKS
1 Refer to the electrical circuit diagrams and check integrity of Touch Screen (TS) harness and connections.
Has a fault been identified with the Touch Screen (TS) harness or connections?
Yes
Rectify the fault and re-test the vehicle.
No
DTC Index.
PINPOINT TEST M : THE VEHICLE POSITION ROTATES RANDOMLY.
TEST
CONDITIONS
M1: VEHICLES CURRENT POSITION MARK TURNS ON ITS OWN
1 Determine if the ignition status was turned to Auxiliary or On, while the vehicle was on a turntable in a parking building etc.
Was ignition status set to Auxiliary or On?

Yes
The angular speed of the vehicle at the time of the ignition status change will be logged as the standard value. To re-set the
standard value, turn ignition status to 'OFF' then to 'Auxiliary' or 'On' with the vehicle stationary. Re-test the vehicle.
No
Check and install a new Touch Screen (TS) as required. Refer to the new module/component installation note at top of DTC
Index.
PINPOINT TEST N : THE VEHICLE MARK DISPLAY IS UNSTABLE.
TEST
CONDITIONS
N1: VEHICLE SPEED SIGNAL
1 The vehicle speed signal is being properly inputted under "Vehicle Sensor" on the "Vehicle information" diagnostics screen.
Is the vehicle speed input correctly? Note: MOST and navigation system module speeds are approximately the same.
Yes
GO to N2 .
No
Carry out MOST ring circuit checks.Check the Anti-Lock Brake System Module for related DTCs and refer to the relevant DTC
Index.Carry out network integrity tests using the manufacturer approved diagnostic system. Refer to electrical circuit diagrams
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and check CAN circuits if required. Repair wiring harness as required.Rectify the fault and re-test the vehicle.
N2: CHECK NUMBER OF SATELLITES

1 "0" is displayed in the "Satellites" column under "GPS Information" (on the "Vehicle information" diagnostics screen.)
Is the number of satellites displayed on the screen 0?

Yes
No
GO to N3 .
N3: CHECK IF SYMPTOMS ARE OCCURRING IN PARTICULAR LOCATIONS
1 Confirm if the 'car current position not stable' symptom is occurring in particular locations.
Is the 'car current position not stable' symptom occurring in particular locations?
Yes
System operation is normal. Signal reflections from buildings or a particular location may be responsible.
No
PINPOINT TEST O : THE VEHICLE POSITION DOES NOT UPDATE.
TEST
CONDITIONS
O1: VEHICLE POSITION DOES NOT UPDATE
1 Check the GPS no reception mark.
Has the GPS no reception mark disappeared?

Yes
GO to O2 .
No
1 Check the map screen scroll function.
Can the map screen be touched scrolled?

Yes
GO to O3 .
No
Initiate the "SMART test" on the "HDD information" diagnostics screen.
1 The vehicle speed signal is being properly inputted under "Vehicle Sensor" on the "Vehicle information" diagnostics screen.
Is the vehicle speed input correctly? Note: MOST and navigation system module speeds are approximately the same.
Yes
Index.
No
Carry out MOST ring circuit checks.Check the Anti-Lock Brake System Module for related DTCs and refer to the relevant DTC
Index.Carry out network integrity tests using the manufacturer approved diagnostic system. Refer to electrical circuit diagrams
and check CAN circuits if required. Repair wiring harness as required.Rectify the fault and re-test the vehicle.
PINPOINT TEST P : THE MAP DISPLAY IS INCOMPLETE.
TEST
CONDITIONS
P1: MAP DISPLAY IS INCOMPLETE
1 Check to see if the map screen displays correctly when it is touch scrolled.
Does the map screen display correctly when it is touch scrolled?

Yes
GO to P2 .
No
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1 Check to see if the map screen scale can be reduced.
Can the map screen scale be reduced?

Yes
GO to P3 .
No
1 Check to see if a point of interest search can be performed.
Can a point of interest search be performed?

Yes
DTC Index.
No
PINPOINT TEST Q : CALLS CANNOT BE RECEIVED OR PLACED WITH BLUETOOTH®; BLUETOOTH® CANNOT CONNECT WITH THE VEHICLE.
TEST
CONDITIONS
Q1: DISPLAY CHECK
1 Press the telephone button.
Is 'Telephone not connected' displayed on the screen?

Yes
GO to Q2 .
No
Proceed to step 7.
Q2: BLUETOOTH® COMPATIBILITY CHECK
1 Check to see if the telephone handset is Bluetooth® compatible.
Is the telephone handset Bluetooth® compatible?

Yes
GO to Q3 .
No
Use a Bluetooth® compatible telephone handset.
Q3: HANDSET POWER CHECK
1 Check to see if the handset is switched 'ON'.
Is the telephone handset switched 'ON'?

Yes
GO to Q4 .
No
Switch handset 'ON' and re-test.
Q4: INITIAL CONNECTION SETTINGS
1 Check to see if the initial connection settings to the in-vehicle system have been performed.
Have the initial connection settings to the in-vehicle system been performed?
Yes
GO to Q5 .
No
Perform the initial connection settings.
Q5: HANDSET COMMUNICATION CHECK
1 Check to see if the telephone handset recognizes the in-vehicle system.
Does the telephone handset recognize the in-vehicle system?

Yes cardiagn.com
GO to Q6 .
No
Re-test using a different Bluetooth® compatible telephone handset. If the fault is still evident, suspect the telephone module.
Refer to the new module/component installation note at the top of this procedure.
1 Switch the Bluetooth® telephone handset 'OFF' then back 'ON' again.
Does the telephone handset recognize the in-vehicle system?

Yes
No
Suspect the telephone module. Refer to the new module/component installation note at the top of this procedure.
1 Check to see if the telephone is within communications range.
Is the telephone within a 10 metre range of the Bluetooth® telephone module?

Yes
GO to Q8 .
No
Move the telephone handset to within a 10 metre range of the Bluetooth® telephone module.
1 Check to see if when transmitting, the telephone handset is also receiving.
When transmitting, is the telephone handset also receiving?

Yes
No
Replace the telephone handset.
PINPOINT TEST R : AN ERROR SCREEN DISPLAYS ON THE NAVIGATION SCREEN.
TEST
CONDITIONS
R1: MAP DATA CANNOT BE READ
1 Access to the map data has not been granted.
Has new Touch Screen (TS) been installed?

Yes
Initiate the "Map Lock routine."
No
Check that a valid activation code for the particular map version installed is available and is being used, it may be necessary to
purchase a new activation code from Navteq.If the activation code is valid but map cannot be activated, check and install a
new Touch Screen (TS) as required. Refer to the new module/component installation note at top of DTC Index.Initiate the "Map
Lock routine."
NOTE:
Prior to troubleshooting, verify that the vehicle and the Touch Screen (TS) are compatible with Dual Directional
View.
PINPOINT TEST S : THE DUAL VIEW CANNOT BE SWITCHED.
Prior to troubleshooting, verify that the vehicle and the Touch Screen (TS) are compatible with Dual Directional View.
TEST
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CONDITIONS
S1: AUDIO VIDEO HARD SWITCH CHECK

1 The audio screen displays when the "AUDIO VIDEO" hard switch is pressed.
Does the audio screen displays when the "AUDIO VIDEO" hard switch is pressed?
Yes
GO to S2 .
No
Refer to the hard switches do not respond diagnosis.
S2: AUDIO SOURCE
1 TV or DVD is the audio source.
Does TV or DVD display?

Yes
GO to S3 .
No
Switch the audio source to TV or DVD and carry out diagnosis again.
S3: VIDEO AND SOUND CORRECTLY DISPLAYED
1 Video with sound is displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed.
Is video with sound displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is pressed?
Yes
No
GO to S4 .
S4: VIDEO AND SOUND INCORRECTLY DISPLAYED
1 Video with sound is incorrectly displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch
is pressed
Is video with sound incorrectly displayed on the passenger side from the audio screen after the "AUDIO VIDEO" hard switch is
pressed?
Yes
Refer to the black screen (navigation and audio screens do not display) diagnosis.
No
GO to S5 .
S5: VEHICLE CONFIGURATION
1 The following set values are present on the "Vehicle Configuration" diagnostics screen.
HLDF = Dual view
HLDF is fitted
Hand of Drive is correct for vehicle being tested
Are values present on the "Vehicle Configuration" diagnostics screen.

Yes
Index.
No
Contact dealer technical support to assist in re-configuring the Car Configuration File (CCF) using the manufacturers approved
diagnostic system. Clear the DTC, switch off the ignition and allow sufficient time for the infotainment relay to power
downCheck MOST connection at the Touch Screen (TS), check the MOST devices.
DIAGNOSIS OF INCONTROL TOUCH SD MEMORY CARD ACTIVATION ISSUES
On vehicles with InControl Touch infotainment systems where navigation data is supplied on an SD card, it is first
necessary to activate the SD card using the Jaguar Land Rover approved diagnostic equipment.
If the activation process is unsuccessful, an error code/message may be displayed. The table below includes guidance on
the cause and rectification of SD Card activation error issues: cardiagn.com
WARNING:
any unauthorised modification of files on the SD card may result in any warranty claim being rejected
ERROR POSSIBLE CAUSES ACTION

CODE
100 No response from Activation Server Wait for a few minutes, remove and re-insert the SD Card into the card reader
slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
InControl Touch SD Card Activation application
If the fault persists, raise a Technical Assistance (TA) query and identify 'ERROR
100: SERVER ERROR' in the supporting text
101 SD Card has not been detected by the Wait for a few minutes, remove and re-insert the SD Card into the card reader
Jaguar Land Rover approved diagnostic slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
equipment InControl Touch SD Card Activation application
SD Card inserted incorrectly If the fault persists, try the process using another SDD tool
If the same error occurs when using an alternative SDD tool, raise a Technical
Assistance (TA) query and identify 'ERROR 101: SD CARD NOT DETECTED' in
the supporting text
102 SD Card has been successfully detected by Wait for a few minutes, remove and re-insert the SD Card into the card reader
the Jaguar Land Rover approved diagnostic slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
equipment, but the required InControl InControl Touch SD Card Activation application
Touch validation files cannot be located
If the fault persists, check that the SD Card is a valid InControl Touch card. If
the card is valid, raise a Technical Assistance (TA) query and identify 'ERROR
102: INVALID SD CARD' in the supporting text
103 The SD Card has already been successfully Insert the SD Card into the vehicle and check the operation of the navigation
activated system
If a VIN mismatch error message is displayed on the InControl Touch screen,

check for the correct VIN using the MapUpdater tool using the Jaguar Land
Rover approved diagnostic equipment
104 An internet connection could not be Check for internet connection issues, ensure any anti-virus and/or firewalls on
established the network are not blocking Toolbox, then retry
If the fault persists, try the process using another SDD tool. If the same error
occurs when using an alternative SDD tool, raise a Technical Assistance (TA)
query and identify 'ERROR 104: NO INTERNET CONNECTION' in the supporting
text
105 Internet connection timeout Check for internet connection issues or server errors, then retry
query and identify 'ERROR 105: SESSION TIMEOUT' in the supporting text
106 Backend servers failing to register SD Card Wait for a few minutes, remove and re-insert the SD Card into the card reader
query and identify 'ERROR 106: INTERNAL SERVER ERROR' in the supporting
text
cardiagn.com
107 Scratch code (or scratch code file) is Wait for a few minutes, remove and re-insert the SD Card into the card reader
missing from the SD Card slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
107: LICENCE COULD NOT BE VERIFIED' in the supporting text
108 Invalid/unrecognised scratch code on the Wait for a few minutes, remove and re-insert the SD Card into the card reader
SD Card slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
108: LICENCE COULD NOT BE VERIFIED' in the supporting text
109 Activation application failed to successfully Wait for a few minutes, remove and re-insert the SD Card into the card reader
write the activation files to the SD Card slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
InControl Touch SD Card Activation application and ensure the SD Card remains
in the slot until SD card registration process has completed
109: SD CARD READ/WRITE FAILURE' in the supporting text
110 Backend servers not able to synchronise Wait for a few minutes, remove and re-insert the SD Card into the card reader
licence information slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
query and identify 'ERROR 110: INTERNAL SERVER ERROR' in the supporting
text
111 The tool had failed to successfully write Wait for a few minutes, remove and re-insert the SD Card into the card reader
the activation files to the SD Card slot in the Jaguar Land Rover approved diagnostic equipment. Re-run the
InControl Touch SD Card Activation application and ensure the SD Card remains
in the slot until SD card registration process has completed
111: SD CARD READ/WRITE FAILURE' in the supporting text
112 Application error Exit the current SDD session. Start a new SDD session and re-run the InControl
Touch SD Card Activation application
113
If the fault persists, raise a Technical Assistance (TA) query and identify
appropriate code 'ERROR 112 / 113/ 114 / 115: APPLICATION ERROR' in the
114
supporting text
115
116 SD card Write Protect tab incorrectly set Remove the SD Card and slide the lock switch to the unlocked position. Re-
insert the SD Card into the card reader slot in the Jaguar Land Rover approved
diagnostic equipment. Re-run the InControl Touch SD Card Activation application
117 Application error Exit the current SDD session. Start a new SDD session and re-run the InControl
Touch SD Card Activation application
If the fault persists, raise a Technical Assistance (TA) query and identify
appropriate code 'ERROR 117: APPLICATION ERROR' in the supporting text
555 Activation error Wait for a few minutes, remove and re-insert the SD Card into the card reader
If the fault persists, contact JLR Technical Support for further help
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1000 Application error
Wait for a few minutes, remove and re-insert the SD Card into the card reader
query and identify 'ERROR 1000: APPLICATION ERROR' in the supporting text
DTC INDEX
For a complete list of all Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section
100-00.
cardiagn.com
2016.0 XF (X260), 415-01
REAR DOOR BASS SPEAKER (G2159850)
REMOVAL
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1. Remove the rear door trim panel for access only.
Refer to: Rear Door Trim Panel (501-05, Removal and Installation).
2.
3.
Remove the speaker.
INSTALLATION
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Torque: 2.5 Nm
3. Install the rear door trim panel.

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PUBLISHED: 17-NOV-2017
2016.0 XF (X260), 415-01
REAR DOOR TWEETER SPEAKER (G2159849)
REMOVAL
NOTE:
This procedure contains illustrations for left side components, right side components are similar.
All vehicles
1. Open the rear door.
Standard wheelbase
1. Remove the rear door trim panel.

Long wheelbase
1. Remove the rear door trim panel.

Refer to: Rear Door Trim Panel - Long Wheel Base (501-05, Removal and Installation).
All vehicles
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1.
Remove the rear door tweeter speaker.
INSTALLATION
All vehicles
1. Install the rear door tweeter speaker.
Standard wheelbase

Long wheelbase

Refer to: Rear Door Trim Panel - Long Wheel Base (501-05, Removal and Installation).
All vehicles
1. Close the rear door.
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cardiagn.com
2016.0 XF (X260), 415-01
ROOF POD (G2159855)
GLOBAL
POSITIONING
ALL
86.62.06 SENSOR 3.3 USED WITHINS
DERIVATIVES
ANTENNA -
RENEW
REMOVAL
NOTE:
Take extra care not to damage the surrounding components.
cardiagn.com
2. Lower the headliner for access only.

Refer to: Headliner (501-05, Removal and Installation).
3.
Disconnect the 5 electrical connectors and remove the 2 roof pod retaining nuts.
4.
Remove the roof pod.

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INSTALLATION
1. Install the roof pod.
2. Install the 2 roof pod retaining nuts and connect the 5 electrical connectors.
Torque: 10 Nm
3. Install the headliner.


cardiagn.com
2016.0 XF (X260), 415-01
ROOF POD (G2159889)
GLOBAL
POSITIONING
ALL
86.62.06 SENSOR 3.3 USED WITHINS
DERIVATIVES
ANTENNA -
RENEW
REMOVAL
NOTE:
Take extra care not to damage the surrounding components.
cardiagn.com
2. Remove the headliner for access only.

3.
Disconnect the 5 electrical connectors and remove the 2 roof pod retaining nuts.
4.
Remove the roof pod.

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INSTALLATION
1. Install the roof pod.
2. Install the 2 roof pod retaining nuts and connect the 5 electrical connectors.
Torque: 10 Nm
3. Install the headliner.


cardiagn.com
2016.0 XF (X260), 415-01
INCONTROL TOUCH
COMPONENT LOCATION - SPEAKERS - INCONTROL TOUCH - 6 SPEAKER SYSTEM
ITEM DESCRIPTION
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COMPONENT LOCATION - SPEAKERS - INCONTROL TOUCH MERIDIAN® - 11 SPEAKER SYSTEM
ITEM DESCRIPTION

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COMPONENT LOCATION - SPEAKERS - INCONTROL TOUCH PRO MERIDIAN® - 11 SPEAKER SYSTEM
ITEM DESCRIPTION
5 Bass speaker (4 off) cardiagn.com

COMPONENT LOCATION - INCONTROL TOUCH PRO - MERIDIAN® SURROUND - 17 SPEAKER SYSTEM
ITEM DESCRIPTION
2 Instrument panel co-axial speaker
3 Telematics speaker
4 Front mid-range speaker (2 off) cardiagn.com

7 Luggage compartment co-axial speaker (2 off)
DEPLOYABLE TOWBAR SPEAKER (IF FITTED)
OVERVIEW
The vehicle has four levels of audio system available:
InControl Touch 6 speaker 80W audio system with Audio Head Unit (AHU) integrated 4 channel
audio amplifier
InControl Touch 11 Meridian® speaker 380W audio system with external 12 channel Audio
Amplifier Module (AAM) and sub-woofer speaker.
InControl Touch Pro 11 speaker 380W Meridian® audio system with external 12 channel AAM and
sub-woofer speaker
InControl Touch Pro 17 speaker 825W Meridian® Surround audio system with external 16 channel
AAM and sub-woofer speaker.
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NOTE:
The telematics speaker located in the top of the instrument panel is only fitted to Russian
specification vehicles. Other markets have a telematics speaker located in the overhead console
when telematics option is specified. The telematics speaker is not part of the audio system and
is controlled by the Telematics Control Module.
All audio systems, except for the InControl Touch 6 speaker system, are powered by an external
Audio Amplifier Module (AAM) located below the front left seat. The AAM is controlled by the Audio
Head Unit (AHU) or the Infotainment Master Controller (IMC). The speakers are hard wired to the AAM.
On the InControl Touch 6 speaker system the speakers are hardwired directly to an internal amplifier
within the AHU.
DEPLOYABLE TOWBAR SPEAKER (IF FITTED)
On vehicles with an electrically operated deployable towbar, a speaker is installed in the left side of
the luggage compartment. The speaker is secured to two studs on the luggage compartment side trim
bracket with two nuts.
The speaker is controlled by the Deployable Towbar Control Module (DTCM) and is not connected to
the audio system.
The speaker informs the user when the deployable towbar is being deployed or stowed by means of
an audible tone.
For additional information, refer to: Towbar (502-03, Description and Operation).
DESCRIPTION
INCONTROL TOUCH 6 SPEAKER SYSTEM
The system comprises 6 speakers:
2 tweeters, aluminium dome, 25mm, 4 Ohm, 50W maximum
4 bass, Glass Fibre, Poly Resin cone, 165mm, 2 Ohm, 100W maximum.
INCONTROL TOUCH MERIDIAN® 11 SPEAKER SYSTEM
2 mid-range, Glass Fibre, Poly Resin cone, 80mm, 2 Ohm, 100W maximum
Sub-woofer, paper cone, rubber edge, 250mm, 2 x 2 Ohm, 2 x 100W max
INCONTROL TOUCH PRO MERIDIAN® 11 SPEAKER SYSTEM

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INCONTROL TOUCH PRO MERIDIAN® SURROUND 17 SPEAKER SYSTEM
4 bass, paper cone, rubber edge, 165mm, 2 Ohm, 100W maximum
3 co-axial (contains 1 25mm tweeter and 1 100mm mid-range per speaker), tweeter aluminium
cone, mid-range Poly Resin cone, rubber edge, 2 Ohm, 100W maximum
SUB-WOOFER SPEAKER
The dual voice coil sub-woofer speaker is located in the left side of the luggage compartment. A single
4 pin connector, connects the sub-woofer to the vehicle wiring harness. The low-frequency bass sound
from the sub-woofer complements the higher frequency sounds from the other system speakers.
The sub-woofer speaker is powered by the AAM.
OPERATION
INCONTROL TOUCH 6 SPEAKER SYSTEM
The InControl™ Touch 6 speaker system uses an Audio Head Unit (AHU) which contains an integral 4
channel audio amplifier. The speakers are connected directly to the AHU for this system.
Audio signals originate from the AHU and are passed to the vehicle speakers via hardwired
connections. Audio signals can also be generated by other vehicle systems which are passed to the
AHU on the high speed CAN comfort systems bus. The AHU processes the signals and passes the
audio output to the speakers via the high speed CAN infotainment systems bus.
The AHU receives a fused power supply from the Battery Junction Box (BJB), via the Quiescent
Current Control Module (QCCM).
INCONTROL TOUCH MERIDIAN® 11 SPEAKER SYSTEMS
The InControl Touch Meridian® 11 speaker system uses an external Audio Amplifier Module (AAM).
The speakers for these systems are connected directly to the AAM.
Audio signals originate from the AHU and are passed to the AAM via hardwired connections. The
speakers are connected directly to the AAM.
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Audio signals can also be generated by other vehicle systems. The AHU processes the signals and
passes the output to the AAM via the high speed CAN comfort systems bus and hardwired connections.
The AHU receives a fused power supply from the BJB, via the QCCM. The AAM receives a permanent
fused power supply from the Rear Junction Box (RJB).
INCONTROL TOUCH PRO MERIDIAN® 11 SPEAKER SYSTEM
The InControl Touch Pro Meridian® System uses an external Audio Amplifier Module (AAM). The
speakers for these systems are connected directly to the AAM.
Audio signals originate from the Infotainment Master Controller (IMC) and are passed to the AAM on a
BroadR-Reach® Ethernet communication protocol. Audio signals processed by other infotainment
systems are passed to the IMC for transmission to the AAM on the high speed CAN comfort systems
bus.
The IMC receives a fused power supply from the BJB, via the QCCM. The AAM receives a permanent
INCONTROL TOUCH PRO MERIDIAN® SURROUND 17 SPEAKER SYSTEM
The InControl Touch Plus with Meridian Surround System uses an external Audio Amplifier Module
(AAM). The speakers for these systems are connected directly to the AAM.
Audio signals originate from the Infotainment Master Controller (IMC) and are passed to the AAM on a
BroadR-Reach® Ethernet communication protocol. Audio signals processed by other infotainment
systems are passed to the IMC for transmission to the AAM on the high speed CAN comfort systems
bus.
The IMC receives a fused power supply from the BJB, via the QCCM. The AAM receives a permanent
CONTROL DIAGRAM - INCONTROL TOUCH 6 SPEAKER SYSTEM
NOTE:
A = Hardwired; AV = High speed CAN comfort systems bus
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ITEM DESCRIPTION
2 Audio inputs from other vehicle systems
4 Tweeter speaker (Instrument panel 2 off)
5 Ground
6 Fused power supply from Battery Junction Box (BJB) and Quiescent Current Control Module (QCCM)
CONTROL DIAGRAM - INCONTROL TOUCH MERIDIAN® 11 SPEAKER SYSTEM
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NOTE:
A = Hardwired; AS = High speed CAN infotainment systems bus; AV = High speed CAN comfort
systems bus
ITEM DESCRIPTION
2 Audio inputs from other vehicle systems
5 Mid-range speaker (2 off)
7 Tweeter speaker (Rear door 2 off)
9 Ground
10 Fused power supply from Battery Junction Box (BJB) and Quiescent Current Control Module (QCCM)
CONTROL DIAGRAM - INCONTROL TOUCH PRO MERIDIAN® 11 SPEAKER SYSTEM AND INCONTROL TOUCH PRO
MERIDIAN® SURROUND 17 SPEAKER SYSTEM
cardiagn.com
NOTE:
A = Hardwired; AV = High speed CAN Comfort Systems bus; AW = BroadR-Reach® Ethernet
ITEM DESCRIPTION
2 Touch Screen (TS)
3 Integrated Audio Module (IAM)
5 Co-axial speaker (3 off Meridian Surround system only)
6 Mid-range speaker (Front door 2 off)
8 Tweeter speaker (Rear door 2 off)
10 Ground
11 Fused power supply via the RJB
cardiagn.com
PUBLISHED: 02-DEC-2016
2016.0 XF (X260), 415-01
INCONTROL TOUCH PRO
For a detailed description of the Speakers, refer to the relevant Description and Operation section in
the workshop manual. REFER to: Speakers (415-01A, Description and Operation).
CAUTION:

NOTE:
Visual Inspection
Touch screen Fuses
Compact discs - Dirt, scratches, etc Wiring harnesses and connectors
Speakers
Loose items in door pockets or glove box rattling
cardiagn.com
SPEAKER DIAGNOSTICS
The symptom chart below should be used when diagnosing speaker faults and must be worked
through prior to replacing any speakers
REPORTED SYMPTOM POTENTIAL CAUSES (FOR RECOMMENDED ACTION

SYMPTOM DESCRIPTION GUIDANCE ONLY)
Speaker Periodic high Resonance in a trim 1. Replicate fault and confirm audio source(s)
Buzz frequency sound component, e.g. NVH affected: DAB/CD/Bluetooth via phone/USB via
(sounds like an (noise, vibration and phone/USB via iPod®/AM/FM radio
insect buzzing) harshness) insulating
cloth against speaker 2. If fault is specific to one source, audio source
grill mesh must be investigated further as a speaker
failure in this instance is less likely, e.g. if issue
Lack of retention of is only seen on DAB, check DAB module is fully
interior and exterior functioning correctly and software is up to date
trim panels
3. Confirm if issue is heard on stereo and/or
Loose harness surround sound settings
/harness clips
4. Isolate the customer symptom to specific
Labels vibrating vehicle area using balance and fade audio
against trim/nearby settings. Check for any loose objects in the
components area, e.g. pens, keys, coins, etc
Nearby modules 5. Check for any previous work carried out in

vibrating against trim this area by referring to DDW to help in
/BIW diagnosing the issue
Mechanical failure of 6. Check SDD/Topix for any audio related SSM

internal speaker /TSB and software updates. Carry out service
component updates as required. Retest to confirm if issue is
resolved
7. Apply pressure by hand to door/trim panel

Speaker Sounds like loose Loose trim and nearby modules (i.e. switchpacks) to
Rattle components confirm if there is a change in symptom sound
rattling around in Loose items in or
/ near the speaker around speaker 8. If issue is still present, or condition changes
by applying pressure to the trim, remove
Loose fixings
internal trim and apply gentle pressure to
Debris inside speaker components within the door to see if sound
changes. This will also allow access to relevant
Loose harness speaker
9. If symptom condition is unchanged by

applying pressure to the trim, examine trim to
Speaker Wideband noise Loose connection at
find source of audio issue and fix as appropriate
Hiss / (White Noise) / speaker
using Squeaks and Rattle kit LTB00389. If audio
Static interference
Loose connection at issue is still present then move to step 10
(such as
experienced from amplifier
10. Check around front face of speaker for any
a poorly tuned Loose connection at loose items that may be touching the speaker, e.
radio signal) audio head unit g. debris, loose fixings, etc
Non JLR-approved 11. Check all speaker fixing screws are secure
equipment installed and correctly torqued, refer to workshop manual
(e.g. USB cables) for correct torque figures cardiagn.com
Damage to harness 12. Check harness assembly is not vibrating
connected to the against speaker unit or nearby trim/components
speaker and that it is clipped and routed correctly
Audio amplifier fault 13. Check harness assembly is not trapped or

impeding the speaker unit and rectify as
Audio head unit fault required
14. Check harness assembly connections are

fully inserted and secured to speaker and
Speaker Electrical Loose connection at
amplifier. Also check harnesses are securely
Crackle crackling noise speaker
connected to nearby components
(such as from a
loose electrical Loose connection at
15. Check for harness damage and repair
connection) amplifier
/replace as required
A rapid Loose connection at

16. If a gasket is present on speaker, without
succession of audio head unit
removing the speaker visually check it is
short sharp noises Non JLR-approved correctly seated against speaker surface and not
equipment installed noticeably damaged
Electrical
interference (e.g. USB cables)
17. If audio issue is still present, remove
Damage to harness speaker from mountings, retest speaker in hand
connected to the to see if the fault is still present
speaker
18. Check for debris in speaker and remove.
Audio amplifier fault Retest speaker in hand
Audio head unit fault 19. Check for damage to speaker and replace
speaker if damage is present
Internal electrical
issue in speaker 20. Connect new speaker to harness, check new
speaker in hand to ensure fault has been
rectified. If issue has been resolved, reassemble
trim with new trim retention clips
Speaker No significant Loose trim
Distorted extraneous noise, 21. Check if audio issue is still present. If issue
but audio Non JLR-approved
has been resolved, reassemble trim and retest.
reproduction is equipment installed
If issue is still present, contact JLR Dealer
not as expected e. (e.g. USB cables)
Technical Support following the guidelines in the
g. is not clean Resonance in a trim policy and procedures manual
sounding component, e.g. NVH
(noise, vibration and
harshness) insulating
cloth against speaker
grill mesh
Lack of retention of
interior and exterior
trim panels, nearby
harnesses
/components
Mechanical failure of
internal speaker
component
PINPOINT TESTS FOR SUSPECTED SPEAKER FAULTS
NOTE:
See separate Pinpoint Tests (below) for sub-woofer faults
PINPOINT TEST A : NO SOUND OUTPUT FROM SPEAKER(S)
TEST
CONDITIONS
DETAILS/RESULTS/ACTIONS cardiagn.com
A1: NO SOUND OUTPUT FROM SPEAKER(S)
1 Check speaker operation
Is the harness connector securely connected to the audio head unit and the speaker unit(s)?
Yes
Proceed to the next step GO to A2 .
No
Reconnect wiring harness to audio head unit/speaker unit(s)
1 Check audio head unit operation
Is the audio head unit operational?

Yes
No
Check the integrity of the power supply circuits/fuses to the audio head unit and rectify as required
1 Check which speakers are operational
Are all speakers working?

Yes
Proceed to the next step GO to Pinpoint Test B.
No
Use the fader control to direct audio output to different speaker locations to establish which units are
non-operational. Refer to the electrical circuit diagrams and check the circuits between the audio head
unit and the affected speaker units for short circuit to ground, open circuit, high resistance. Repair
circuit(s) as required. If fault persists, replace non-operational speaker unit(s) as required
PINPOINT TEST B : POOR OR WEAK SOUND OUTPUT FROM SPEAKER(S)
TEST
CONDITIONS
B1: POOR OR WEAK SOUND OUTPUT FROM SPEAKER(S)
1 Check connections to speaker units
Are the connectors inserted securely into the speaker units?

Yes
Proceed to the next step GO to B2 .
No
Ensure all connectors are securely attached to the speaker units
1 Check integrity of vehicle power supply fuses
Are the vehicle/audio head unit power supply fuses functional?

Yes
No
Replace fuse(s) as required
1 Check power and ground circuits to the infotainment system components
Are all the necessary power and ground feeds present?

Yes
No
Refer to the electrical circuit diagrams and check the infotainment power and ground circuits for short
circuit to ground, open circuit, high resistance. Repair circuit(s) as required
1 Check power supply voltage at power supply connectors

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Is the power supply voltage measured at the power supply connectors between 12 and 14 volts?
Yes
No further action
No
Refer to the electrical circuit diagrams and check the infotainment power supply circuits for short circuit
to ground, open circuit, high resistance. Repair circuit(s) as required. Refer to the relevant section of
workshop manual and battery care manual. Check battery state of charge and starting/charging system
performance and rectify as required
PINPOINT TEST C : SPEAKER VIBRATING (BUZZING) EXCESSIVELY
TEST
CONDITIONS
C1: SPEAKER VIBRATING (BUZZING) EXCESSIVELY
1 Check for extreme bass/treble settings
Is the audio system output settings for bass and/or treble set too high?
Yes
Adjust settings to appropriate levels
No
Proceed to the next step GO to C2 .
1 Check speaker unit(s) fixing screws are securely fastened
Are all speaker fixing screws fully secured to the surrounding trim?
Yes
No
Tighten the fixing screws to the correct torque as directed in the workshop manual
1 Check if the wiring harness is resting against the internal surface of the speaker
Is there any cabling or other parts of the wiring harness resting against the internal surface of the
speaker?
Yes
Re-route and secure the wiring harness so that it is not resting against any internal surfaces of the
speaker
No
1 Check security of trim, harnesses and paper labels in the vicinity of the speaker units
Are these items secure in the vicinity of the speaker units?

Yes
No
Check whether gentle contact with these items, where appropriate, relieves symptoms. If symptoms are
relieved, fix source securely and prevent vibration
1 Remove speaker and hold in hand, taking care not to hold any moving parts of the assembly and not
to damage the foam gaskets
Does buzzing persist with speaker in hand?

Yes
Check for obvious debris in speaker. If there is debris and no damage, remove debris and retest for
buzzing – if buzzing is fixed re-fit speaker, else replace speaker. If speaker is damaged, GO to C6 .
No
Re-fit speaker and further investigate rattle due of nearby trim, modules, harnesses and components
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1 Check for an obvious source of damage to prevent any replacement also becoming damaged
Is there an obvious source of the speaker damage?

Yes
Remedy source of damage and fit replacement speaker
No
Fit replacement speaker
C7: AUDIO OUTPUT DISTORTED
Yes
No
No further action
Pinpoint Tests For Suspected Sub-Woofer Faults
NOTE:
See separate Pinpoint Tests (above) for other speaker faults
PINPOINT TEST D : NO SOUND OUTPUT FROM SUB-WOOFER
TEST
CONDITIONS
D1: NO SOUND OUTPUT FROM SUB-WOOFER
1 Check sub-woofer operation
Is the harness connector securely connected to the audio amplifier module and the sub-woofer unit?
Yes
Proceed to the next step GO to D2 .
No
Reconnect wiring harness to audio amplifier module/sub-woofer unit
1 Check Integrated Audio Module (IAM) operation
Is the integrated audio module operational?

Yes
No
Check the integrity of the power supply circuits/fuses to the integrated audio module and rectify as
required. Check the integrated audio module for related DTCs and refer to the relevant DTC index
1 Check which sub-woofers are operational
Are all sub-woofers working?

Yes
No
Use the fader control to direct audio output to different sub-woofer locations to establish which units are
non-operational. Refer to the electrical circuit diagrams and check the circuits between the audio
amplifier module and the affected sub-woofer units for short circuit to ground, open circuit, high
resistance. Repair circuit(s) as required. If fault persists, replace non-operational sub-woofer unit(s) as
required
1 Check for any visible loose harness connections on sub-woofer drive unit
Are there any visible loose harness connections (ie: loose wires / pins) on the sub-woofer
Yes cardiagn.com
Replace the sub-woofer unit(s) as required
No
No further action
PINPOINT TEST E : POOR OR WEAK SOUND OUTPUT FROM SUB-WOOFER(S)
TEST
CONDITIONS
E1: POOR OR WEAK SOUND OUTPUT FROM SUB-WOOFER
1 Check connections to sub-woofer units
Are the connectors inserted securely into the sub-woofer units?

Yes
Proceed to the next step GO to E2 .
No
Ensure all connectors are securely attached to the sub-woofer units
Are the vehicle/audio amplifier module power supply fuses functional?

Yes
No
E3: POOR OR WEAK SOUND OUTPUT FROM SUB-WOOFER(S)

Yes
No
Yes
No further action
No
PINPOINT TEST F : SUB-WOOFER VIBRATING (BUZZING) EXCESSIVELY
TEST
CONDITIONS
F1: SUB-WOOFER VIBRATING (BUZZING) EXCESSIVELY
Yes
No
Proceed to the next step GO to F2 .
1 Check sub-woofer unit(s) fixing screws to body are securely fastened

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Are all sub-woofer fixing screws fully secured to the body ?
Yes
No
1 Check security of trim, harnesses and paper labels in the vicinity of the subwoofer(s)
Are these items secure in the vicinity of the subwoofer(s)?

Yes
No
1 Remove subwoofer unit(s) (do not disassemble part) and hold in hand, taking care not to hold any
moving parts of the assembly and not to damage the foam gaskets
Does buzzing persist with subwoofer unit(s) in hand?

Yes
Check for obvious debris in subwoofer unit(s). If there is debris and no damage, remove debris and
retest for buzzing – if buzzing is fixed re-fit subwoofer unit(s), else replace subwoofer unit(s). If
subwoofer unit(s) damaged, GO to F5 .
No
Re-fit subwoofer unit(s) and further investigate rattle due of nearby trim, modules, harnesses and
components
Is there an obvious source of the subwoofer unit(s) damage?

Yes
Remedy source of damage and fit replacement subwoofer unit(s)
No
Fit replacement subwoofer unit(s)
PINPOINT TEST G : SUB-WOOFER AUDIO OUTPUT DISTORTED
G1: SUB-WOOFER AUDIO OUTPUT DISTORTED
Yes
No
Re-check possible sub-woofer faults GO to Pinpoint Test D.
DTC INDEX
Section 100-00. REFER to: (100-00)
Diagnostic Trouble Code (DTC) Index - DTC: Audio Amplifier Module (AAM) (Description and
Operation),
Diagnostic Trouble Code (DTC) Index - DTC: Infotainment Master Controller/Infotainment Slave
Controller (IMC/ISC) (Description and Operation).
cardiagn.com
cardiagn.com
PUBLISHED: 02-DEC-2016
2016.0 XF (X260), 415-01
INCONTROL TOUCH
For a detailed description of the Speakers, refer to the relevant Description and Operation section in
the workshop manual. REFER to: Speakers (415-01B, Description and Operation).
CAUTION:

NOTE:
Visual Inspection
Touch screen Fuses
Compact discs - Dirt, scratches, etc Wiring harnesses and connectors
Speakers
Loose items in door pockets or glove box rattling
cardiagn.com
SPEAKER DIAGNOSTICS
The symptom chart below should be used when diagnosing speaker faults and must be worked
through prior to replacing any speakers
REPORTED SYMPTOM POTENTIAL CAUSES (FOR RECOMMENDED ACTION

SYMPTOM DESCRIPTION GUIDANCE ONLY)
Speaker Periodic high Resonance in a trim 1. Replicate fault and confirm audio source(s)
Buzz frequency sound component, e.g. NVH affected: DAB/CD/Bluetooth via phone/USB via
(sounds like an (noise, vibration and phone/USB via iPod®/AM/FM radio
insect buzzing) harshness) insulating
cloth against speaker 2. If fault is specific to one source, audio source
grill mesh must be investigated further as a speaker
failure in this instance is less likely, e.g. if issue
Lack of retention of is only seen on DAB, check DAB module is fully
interior and exterior functioning correctly and software is up to date
trim panels
3. Confirm if issue is heard on stereo and/or
Loose harness surround sound settings
/harness clips
4. Isolate the customer symptom to specific
Labels vibrating vehicle area using balance and fade audio
against trim/nearby settings. Check for any loose objects in the
components area, e.g. pens, keys, coins, etc
Nearby modules 5. Check for any previous work carried out in

vibrating against trim this area by referring to DDW to help in
/BIW diagnosing the issue
Mechanical failure of 6. Check SDD/Topix for any audio related SSM

internal speaker /TSB and software updates. Carry out service
component updates as required. Retest to confirm if issue is
resolved
7. Apply pressure by hand to door/trim panel

Speaker Sounds like loose Loose trim and nearby modules (i.e. switchpacks) to
Rattle components confirm if there is a change in symptom sound
rattling around in Loose items in or
/ near the speaker around speaker 8. If issue is still present, or condition changes
by applying pressure to the trim, remove
Loose fixings
internal trim and apply gentle pressure to
Debris inside speaker components within the door to see if sound
changes. This will also allow access to relevant
Loose harness speaker
9. If symptom condition is unchanged by

applying pressure to the trim, examine trim to
Speaker Wideband noise Loose connection at
find source of audio issue and fix as appropriate
Hiss / (White Noise) / speaker
using Squeaks and Rattle kit LTB00389. If audio
Static interference
Loose connection at issue is still present then move to step 10
(such as
experienced from amplifier
10. Check around front face of speaker for any
a poorly tuned Loose connection at loose items that may be touching the speaker, e.
radio signal) audio head unit g. debris, loose fixings, etc
Non JLR-approved 11. Check all speaker fixing screws are secure
equipment installed and correctly torqued, refer to workshop manual
(e.g. USB cables) for correct torque figures cardiagn.com
Damage to harness 12. Check harness assembly is not vibrating
connected to the against speaker unit or nearby trim/components
speaker and that it is clipped and routed correctly
Audio amplifier fault 13. Check harness assembly is not trapped or

impeding the speaker unit and rectify as
Audio head unit fault required
14. Check harness assembly connections are

fully inserted and secured to speaker and
Speaker Electrical Loose connection at
amplifier. Also check harnesses are securely
Crackle crackling noise speaker
connected to nearby components
(such as from a
loose electrical Loose connection at
15. Check for harness damage and repair
connection) amplifier
/replace as required
A rapid Loose connection at

16. If a gasket is present on speaker, without
succession of audio head unit
removing the speaker visually check it is
short sharp noises Non JLR-approved correctly seated against speaker surface and not
equipment installed noticeably damaged
Electrical
interference (e.g. USB cables)
17. If audio issue is still present, remove
Damage to harness speaker from mountings, retest speaker in hand
connected to the to see if the fault is still present
speaker
18. Check for debris in speaker and remove.
Audio amplifier fault Retest speaker in hand
Audio head unit fault 19. Check for damage to speaker and replace
speaker if damage is present
Internal electrical
issue in speaker 20. Connect new speaker to harness, check new
speaker in hand to ensure fault has been
rectified. If issue has been resolved, reassemble
trim with new trim retention clips
Speaker No significant Loose trim
Distorted extraneous noise, 21. Check if audio issue is still present. If issue
but audio Non JLR-approved
has been resolved, reassemble trim and retest.
reproduction is equipment installed
If issue is still present, contact JLR Dealer
not as expected e. (e.g. USB cables)
Technical Support following the guidelines in the
g. is not clean Resonance in a trim policy and procedures manual
sounding component, e.g. NVH
(noise, vibration and
harshness) insulating
cloth against speaker
grill mesh
Lack of retention of
interior and exterior
trim panels, nearby
harnesses
/components
Mechanical failure of
internal speaker
component
PINPOINT TESTS FOR SUSPECTED SPEAKER FAULTS
NOTE:
See separate Pinpoint Tests (below) for sub-woofer faults
PINPOINT TEST A : NO SOUND OUTPUT FROM SPEAKER(S)
TEST
CONDITIONS
DETAILS/RESULTS/ACTIONS cardiagn.com
1 Check speaker operation
Is the harness connector securely connected to the audio head unit and the speaker unit(s)?
Yes
No
Reconnect wiring harness to audio head unit/speaker unit(s)
1 Check audio head unit operation
Is the audio head unit operational?

Yes
No
Check the integrity of the power supply circuits/fuses to the audio head unit and rectify as required
1 Check which speakers are operational
Are all speakers working?

Yes
Proceed to the next step GO to Pinpoint Test B.
No
Use the fader control to direct audio output to different speaker locations to establish which units are
non-operational. Refer to the electrical circuit diagrams and check the circuits between the audio head
unit and the affected speaker units for short circuit to ground, open circuit, high resistance. Repair
circuit(s) as required. If fault persists, replace non-operational speaker unit(s) as required
PINPOINT TEST B : POOR OR WEAK SOUND OUTPUT FROM SPEAKER(S)
TEST
CONDITIONS
1 Check connections to speaker units
Are the connectors inserted securely into the speaker units?

Yes
No
Ensure all connectors are securely attached to the speaker units
Are the vehicle/audio head unit power supply fuses functional?

Yes
No

Yes
No

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Yes
No further action
No
PINPOINT TEST C : SPEAKER VIBRATING (BUZZING) EXCESSIVELY
TEST
CONDITIONS
Yes
No
1 Check speaker unit(s) fixing screws are securely fastened
Are all speaker fixing screws fully secured to the surrounding trim?
Yes
No
1 Check if the wiring harness is resting against the internal surface of the speaker
Is there any cabling or other parts of the wiring harness resting against the internal surface of the
speaker?
Yes
Re-route and secure the wiring harness so that it is not resting against any internal surfaces of the
speaker
No
1 Check security of trim, harnesses and paper labels in the vicinity of the speaker units
Are these items secure in the vicinity of the speaker units?

Yes
No
1 Remove speaker and hold in hand, taking care not to hold any moving parts of the assembly and not
to damage the foam gaskets
Does buzzing persist with speaker in hand?

Yes
Check for obvious debris in speaker. If there is debris and no damage, remove debris and retest for
buzzing – if buzzing is fixed re-fit speaker, else replace speaker. If speaker is damaged, GO to C6 .
No
Re-fit speaker and further investigate rattle due of nearby trim, modules, harnesses and components
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Is there an obvious source of the speaker damage?

Yes
Remedy source of damage and fit replacement speaker
No
Fit replacement speaker
C7: AUDIO OUTPUT DISTORTED
Yes
No
No further action
Pinpoint Tests For Suspected Sub-Woofer Faults
NOTE:
See separate Pinpoint Tests (above) for other speaker faults
PINPOINT TEST D : NO SOUND OUTPUT FROM SUB-WOOFER
TEST
CONDITIONS
1 Check sub-woofer operation
Is the harness connector securely connected to the audio amplifier module and the sub-woofer unit?
Yes
No
Reconnect wiring harness to audio amplifier module/sub-woofer unit
1 Check Integrated Audio Module (IAM) operation
Is the integrated audio module operational?

Yes
No
Check the integrity of the power supply circuits/fuses to the integrated audio module and rectify as
required. Check the integrated audio module for related DTCs and refer to the relevant DTC index
1 Check which sub-woofers are operational
Are all sub-woofers working?

Yes
No
Use the fader control to direct audio output to different sub-woofer locations to establish which units are
non-operational. Refer to the electrical circuit diagrams and check the circuits between the audio
amplifier module and the affected sub-woofer units for short circuit to ground, open circuit, high
resistance. Repair circuit(s) as required. If fault persists, replace non-operational sub-woofer unit(s) as
required
1 Check for any visible loose harness connections on sub-woofer drive unit
Are there any visible loose harness connections (ie: loose wires / pins) on the sub-woofer
Yes cardiagn.com
Replace the sub-woofer unit(s) as required
No
No further action
PINPOINT TEST E : POOR OR WEAK SOUND OUTPUT FROM SUB-WOOFER(S)
TEST
CONDITIONS
1 Check connections to sub-woofer units
Are the connectors inserted securely into the sub-woofer units?

Yes
No
Ensure all connectors are securely attached to the sub-woofer units
Are the vehicle/audio amplifier module power supply fuses functional?

Yes
No

Yes
No
Yes
No further action
No
PINPOINT TEST F : SUB-WOOFER VIBRATING (BUZZING) EXCESSIVELY
TEST
CONDITIONS
Yes
No
1 Check sub-woofer unit(s) fixing screws to body are securely fastened

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Are all sub-woofer fixing screws fully secured to the body ?
Yes
No
1 Check security of trim, harnesses and paper labels in the vicinity of the subwoofer(s)
Are these items secure in the vicinity of the subwoofer(s)?

Yes
No
1 Remove subwoofer unit(s) (do not disassemble part) and hold in hand, taking care not to hold any
moving parts of the assembly and not to damage the foam gaskets
Does buzzing persist with subwoofer unit(s) in hand?

Yes
Check for obvious debris in subwoofer unit(s). If there is debris and no damage, remove debris and
retest for buzzing – if buzzing is fixed re-fit subwoofer unit(s), else replace subwoofer unit(s). If
subwoofer unit(s) damaged, GO to F5 .
No
Re-fit subwoofer unit(s) and further investigate rattle due of nearby trim, modules, harnesses and
components
Is there an obvious source of the subwoofer unit(s) damage?

Yes
Remedy source of damage and fit replacement subwoofer unit(s)
No
Fit replacement subwoofer unit(s)
PINPOINT TEST G : SUB-WOOFER AUDIO OUTPUT DISTORTED
G1: SUB-WOOFER AUDIO OUTPUT DISTORTED
Yes
No
Re-check possible sub-woofer faults GO to Pinpoint Test D.
DTC INDEX
Section 100-00. REFER to: Diagnostic Trouble Code (DTC) Index - DTC: Audio Head Unit (AHU) (100-
00, Description and Operation).
cardiagn.com
2016.0 XF (X260), 415-01
STEERING WHEEL AUDIO CONTROLS (G2159852)
STEERING
WHEEL ICE ALL
86.50.42 0.2 USED WITHINS
SWITCH - DERIVATIVES
RENEW
REMOVAL
1. Make the supplemental restraint system safe.

Refer to: Supplementary Restraint System Health and Safety Precautions (100-00 General
Information, Description and Operation).

3. Remove the driver air bag module.

Refer to: Driver Airbag Module (501-20B, Removal and Installation).
cardiagn.com
4.
Remove the steering wheel switchpack trim panel.
5.
Remove the audio steering wheel control.
INSTALLATION
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1. Install the audio steering wheel control.
Torque: 2 Nm
2. Install the steering wheel switchpack trim panel.
3. Install the driver air bag module.


cardiagn.com
2016.0 XF (X260), 415-01
STEERING WHEEL AUDIO CONTROLS (G2159888)
STEERING
WHEEL ICE ALL
SWITCH - DERIVATIVES
RENEW
REMOVAL
1. Make the supplemental restraint system safe.

Refer to: Supplementary Restraint System Health and Safety Precautions (100-00 General
Information, Description and Operation).

3. Remove the driver air bag module.

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4.
Remove the steering wheel switchpack trim panel.
5.
Remove the audio steering wheel control.
INSTALLATION
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1. Install the audio steering wheel control.
Torque: 2 Nm
2. Install the steering wheel switchpack trim panel.
3. Install the driver air bag module.


cardiagn.com
2016.0 XF (X260), 415-01
SUBWOOFER SPEAKER (G2159851)
REAR SUB
WOOFER ALL
SPEAKER - DERIVATIVES
RENEW
REMOVAL
1. Raise and support the vehicle on a suitable 2 or 4 post lift.

Refer to: Lifting (100-02, Description and Operation).
2. Remove the right rear wheel and tire.

Refer to: Wheel and Tire (204-04, Removal and Installation).
3.
Remove the wheel arch liner. cardiagn.com

4.
Disconnect the 2 wiring harness retaining clips.
5.
Disconnect the subwoofer speaker connector.
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6.
Remove the subwoofer speaker.
INSTALLATION
1. Install the subwoofer speaker.

Torque: 6 Nm
2. Connect the subwoofer speaker connector.
3. Connect the 2 wiring harness retaining clips.
4. Install the wheel arch liner.
5. Install the right rear wheel and tire.

cardiagn.com
2016.0 XF (X260), 415-01
SUBWOOFER SPEAKER (G2159887)
REAR SUB
WOOFER ALL
SPEAKER - DERIVATIVES
RENEW
REMOVAL
1. Raise and support the vehicle on a suitable 2 or 4 post lift.

Refer to: Lifting (100-02, Description and Operation).
2. Remove the right rear wheel and tire.

3.
Remove the wheel arch liner. cardiagn.com

4.
Disconnect the 2 wiring harness retaining clips.
5.
Disconnect the subwoofer speaker connector.
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6.
Remove the subwoofer speaker.
INSTALLATION
1. Install the subwoofer speaker.

Torque: 6 Nm
2. Connect the subwoofer speaker connector.
3. Connect the 2 wiring harness retaining clips.
4. Install the wheel arch liner.
5. Install the right rear wheel and tire.

cardiagn.com
2016.0 XF (X260), 415-01
TELEMATICS CONTROL MODULE (G2159853)
TELEMATICS
CONTROL
LONG
86.80.53 MODULE 0.3 USED WITHINS
WHEELBASE
(TCU) -
RENEW
TELEMATICS
CONTROL
STANDARD
WHEELBASE
(TCU) -
RENEW
GENERAL EQUIPMENT
EQUIPMENT NAME
REMOVAL
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1. Using the Jaguar approved diagnostic equipment, switch the InControl system into service
mode.

3. Remove the left rear seat bolster.

Refer to: Rear Seat Bolster (501-10, Removal and Installation).
4.
Disconnect the 6 telematics control module electrical connectors.
5.
Remove the 3 retaining nuts.
Remove the telematics control module.
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INSTALLATION
1.
Install the telematics control module.
Install the 3 retaining nuts.

Torque: 7 Nm
2. Connect the 6 telematics control module electrical connectors.
3. Install the left rear seat bolster.


5. Using the Jaguar approved diagnostic equipment, calibrate the module.

cardiagn.com
2016.0 XF (X260), 415-01
TELEMATICS CONTROL MODULE (G2159890)
TELEMATICS
CONTROL
LONG
WHEELBASE
(TCU) -
RENEW
TELEMATICS
CONTROL
STANDARD
WHEELBASE
(TCU) -
RENEW
GENERAL EQUIPMENT
EQUIPMENT NAME
REMOVAL
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mode.

3. Remove the left rear seat bolster.

4.
Disconnect the 6 telematics control module electrical connectors.
5.
Remove the 3 retaining nuts.
Remove the telematics control module.
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INSTALLATION
1.
Install the telematics control module.
Install the 3 retaining nuts.

Torque: 7 Nm
2. Connect the 6 telematics control module electrical connectors.
3. Install the left rear seat bolster.


5. Using the Jaguar approved diagnostic equipment, calibrate the module.

cardiagn.com
2016.0 XF (X260), 415-01
TELEMATICS CONTROL MODULE BATTERY PACK (G2159854)
GENERAL EQUIPMENT
EQUIPMENT NAME
REMOVAL
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mode.

3. Remove the telematics control module.

Refer to: Telematics Control Module (415-01A, Removal and Installation).
4.
Remove the telematics control module battery cover.
5.
Remove the telematics control module battery pack.
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INSTALLATION
1.
Install the telematics control module battery pack.
2.
Install the telematics control module battery cover.
3. Install the telematics control module.

Refer to: Telematics Control Module (415-01A, Removal and Installation).

5. Using the Jaguar approved diagnostic equipment, switch the InControl system into standard
mode.
cardiagn.com
cardiagn.com
2016.0 XF (X260), 415-01
TELEMATICS CONTROL MODULE BATTERY PACK (G2159891)
GENERAL EQUIPMENT
EQUIPMENT NAME
REMOVAL
cardiagn.com
mode.

3. Remove the telematics control module.

Refer to: Telematics Control Module (415-01B, Removal and Installation).
4.
Remove the telematics control module battery cover.
5.
Remove the telematics control module battery pack.
cardiagn.com
INSTALLATION
1.
Install the telematics control module battery pack.
2.
Install the telematics control module battery cover.
3. Install the telematics control module.

Refer to: Telematics Control Module (415-01B, Removal and Installation).

5. Using the Jaguar approved diagnostic equipment, switch the InControl system into standard
mode.
cardiagn.com
cardiagn.com
PUBLISHED: 09-MAY-2017
2016.0 XF (X260), 415-01
INCONTROL TOUCH PRO
The complexities of the electronics involved with the telematics system, of which the GPS antenna and
navigation display are parts, and the multiplexed communication network which are connected to it
preclude the use of workshop general electrical test equipment. Therefore, reference should be made
to the approved Jaguar Land Rover diagnostic system for detailed instructions on testing the
telematics system unit.
The approved Jaguar Land Rover diagnostic system tests and analyses all functions of the vehicle
telematics system and the various systems affected by it.
Where a fault is indicated, some basic diagnostic methods may be necessary to confirm that
connections are good and that wiring is not damaged before installing a new component.
PRINCIPALS OF OPERATION
For a detailed description of the telematics system, refer to the relevant description and operation
section of the workshop manual.
REFER to: Telematics (415-01, Description and Operation).
CAUTION:

vehicle being tested and/or the donor vehicle
1. Verify customer concern.
Visual Inspection
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Switches Fuses
Antenna Electrical harnesses

SIM card Harness connectors
SIM card reader Battery condition, state of charge
4. If the cause is not visually evident check the system for any logged diagnostic trouble codes (DTCs)
and proceed to the DTC index.
5. Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid
for the specific customer complaint and carry out the recommendations as required.
Telematics system diagnosis Do's and Don'ts
Below are a list of DO's and DON'Ts, which should be adhered to in conjunction with any workshop
literature or manuals.
DO:
Ensure that all actions, routines and symptoms are recorded with the date and time, as this aids
any subsequent off-board investigations.
Capture screenshots of any concerns and/or error messages that are presented in the smartphone
app or customer portal.
Have the vehicle engine running when completing manual actions such as a long bCall press.
Try and have the vehicle in an area of good mobile network coverage. Use a mobile phone as a
comparison tool to check this.
Repeat the "Telematics Server Check Routine" using the Jaguar Land Rover approved diagnostic
equipment. Due to the variable factors that can affect the telematics system, it is advisable that
any "Telematics Server Check Routines" are ran multiple times at any given troubleshooting point.
Up to 5 attempts should be sufficient for the service to make viable communication attempts over
the server.
DON'T
Use a telematics control module from another vehicle during diagnosis and troubleshooting. This
causes severe issues within the off-board database.
Replace the telematics control module in the event that you are unable to diagnose a concern. You
must raise a TA for further investigation.
Do not attempt to remove the customer's account from the vehicle if the account has been linked
but they are unable to complete the activation process.
Hand a vehicle over if the PDI process has failed, as this means that the eCall/bCall service is not
activated and will not work in the event of the vehicle airbags being deployed or the eCall button
being pressed.
Hand a vehicle over before it has been registered to the new owner. cardiagn.com
Telematics control module replacement
A telematics control module replacement should only be carried out after all other troubleshooting and
diagnosis steps have been taken (including raising a TA for further assistance) AND has been
approved by Retailer Technical Services. You should not perform a telematics control module
replacement in the hope it will resolve a concern that you cannot diagnose. During the "TCU
Replacement Routine", essential information relating to the new unit is sent to the Jaguar Land Rover
off-board database, therefore it is crucial that the telematics control module replacement routine is
ran in full.
1. Physically fit the telematics control module as instructed in the Workshop Manual.
1. Ensure the Jaguar Land Rover approved diagnostic equipment has been updated to the latest
version.
1. Don't use a "dongle" or an older version of the Jaguar Land Rover approved diagnostic
equipment.
1. Run the "TCU Replacement Routine" via the Jaguar Land Rover approved diagnostic equipment
in an area with good signal.
Raising a telematics related Technical Assistance (TA) - Minimum standards
When raising a Technical Assistance (TA), it is essential that as much information as possible is
captured and documented on the TA. This will save valuable time when the relevant teams
investigate. You should aim to provide:
The time and date the concern was first experienced.
The time and date of all Jaguar Land Rover approved diagnostic equipment routines that have been
ran.
The time and date of all manual actions performed e.g. long bCall press, smartphone app login etc.
The timestamp of "Last vehicle contact" - This is obtained from the bottom of the home screen in
the smartphone app.
In the situation where a telematics control module replacement has been carried out, should
provide the serial number of the old module and the serial number of the new module as well as the
time, date and the outcome of the telematics control module "Replacement Routine".
Confirmation of any DTC's that have been recorded and whether these have been resolved and/or
cleared.
The current illumination status of both the eCall and bCall buttons.
A screenshot or an exact text copy of any error messages shown in the smartphone app
Attach the latest session file
SYMPTOM CHART - TELEMATICS ERROR MESSAGES SHOWN IN THE INSTRUMENT CLUSTER
Error message "SOS Limited Functionality" shown in the instrument cluster cardiagn.com
NOTE:
The clearing of this message can only be achieved by resolving a hardware issue.
Error message External Global Systems for Using the Jaguar Land Rover approved diagnostic
"SOS Limited Mobile Communications equipment; please refer to the snapshot data and DTC
Functionality" /Universal Mobile information. A vehicle snapshot will show the nature of the
shown in the Telecommunications System hardware issue. Please refer to the DTC index for the
instrument (GSM/UMTS) antenna recommended repair procedure.
cluster connection failure
External Global Navigation

Satellite System (GNSS)
antenna connection failure
eCall button connection failure
Hardwired connection failure

with the Restraints Control
Module (RCM)
Microphone connection failure
Global Navigation Satellite

System (GNSS) antenna
internal failure
Speaker connection failure
Telematics control module

backup battery depleted
Symptom Chart - Error message "SOS not available" shown in the instrument cluster
SYMPTOM POSSIBLE ACTION

CAUSES
Error The If the telematics control module is disconnected or unresponsive, the cluster will
message telematics automatically display "SOS Not Available". The message is cleared as soon as the
"SOS Not control telematics control module is back on bus. This may also require the user to push
Available" module is "OK" to clear the instrument cluster pop-up. Use the Jaguar Land Rover approved
shown in off bus diagnostic equipment to check for related DTC's and repair as necessary.
the
instrument Failed If a call is attempted while the telematics control module is in no cellular
cluster emergency coverage, it will fail to connect and the telematics control module retry strategy
call due to will come into effect. If all retries fail, the telematics control module will prompt
no cellular the cluster to display "SOS Not Available". The cluster message will be cleared
network when the user presses "OK" to clear the pop-up.
coverage
If a modem error is detected and the corresponding DTC raised. Use the Jaguar
Modem Land Rover approved diagnostic equipment to check for related DTC's and repair
Failure as necessary. The cluster message will remain until the DTC is cleared.
Please note that this list is not extensive and full diagnosis should always be carried out as per the
workshop literature.
SYMPTOM CHART
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Symptom Chart - Remote Engine Start (RES) prerequisites
The vehicle will not The accelerator pedal is Check that the accelerator is not being pressed by floor
perform a Remote pressed mats or debris. Also check the accelerator pedal functions
Engine Start (RES) correctly
Parking brake not set
before a RES is attempted Confirm that the parking brake is set and functioning
correctly
Transmission not set to
park before RES attempt Confirm that the transmission is set to park and is
functioning correctly
Engine coolant
temperature too high/low Check that the engine coolant temperature is within
specified limits.
Diesel aftertreatment
system criteria not met Using the Jaguar Land Rover approved diagnostic
(diesel engine vehicles equipment check the Powertrain Control Module (PCM) for
only) diesel aftertreatment related DTC's and rectify
Insufficient fuel pressure Using the Jaguar Land Rover approved diagnostic
for engine start in equipment check the Powertrain Control Module (PCM) for
remote mode fuel pressure related DTC's and rectify as necessary
The vehicle engine speed Confirm that the engine is not already running when the
is too high RES was attempted
Normal immobilizer Using the Jaguar Land Rover approved diagnostic

failure equipment check the Powertrain Control Module (PCM) for
immobilizer related DTC's and rectify as necessary
Remote immobilizer
failure Using the Jaguar Land Rover approved diagnostic
equipment check the Powertrain Control Module (PCM) for
remote immobilizer related DTC's and rectify
Symptom Chart - Smartphone app theft notification trigger types
Unauthorised Vehicle moving without the engine Check the vehicle has not rolled whilst parked. Check
movement running the vehicle transmission is in park with the parking
alert brake applied
The vehicle Unauthorised tampering with the Check that the vehicle has not been tampered with
alarm has vehicle whilst parked and the vehicle alarm is functioning
been correctly
triggered
Battery Vehicle battery is disconnected Check the wiring and connections to the vehicle
disconnect battery. Using the Jaguar Land Rover approved
diagnostic equipment check for related DTC's and repair
as necessary
GPS tamper The Global Positioning System(GPS) Check the wiring and connections to the GPS antenna.
antenna disconnected Using the Jaguar Land Rover approved diagnostic
equipment check for related DTC's and repair as
necessary
GSM tamper The Global Systems for Mobile Check the wiring and connections to the GSM antenna.
Communications (GSM) antenna is Using the Jaguar Land Rover approved diagnostic
disconnected equipment check for related DTC's and repair as
necessary
GSM cardiagn.com
jamming
Attempts to block Global Systems Check that the GSM antenna is functioning correctly.
for Mobile Communications (GSM) Using the Jaguar Land Rover approved diagnostic
signal using a device or alternative equipment check for related DTC's and repair as
method necessary
PINPOINT TESTS
PINPOINT TEST A : ERRORS IN THE RETAILER ACTION/PROCESS - TELEMATICS PDI ROUTINE FAILS AS STATED BY THE
JAGUAR LAND ROVER APPROVED DIAGNOSTIC EQUIPMENT
TEST
CONDITIONS
A1: CHECKING THE INCONTROL ADMIN PORTAL
1 If 24 hours have passed since the first "Telematics PDI Routine" failure, search for the VIN on the
InControl admin portal.
Does the portal show vehicle as ready to be registered to a customer?

Yes
The "Telematics PDI Routine" failure issue has been resolved.
No
GO to A2 .
A2: ECALL BUTTON ILLUMINATION
1 When functioning correctly the eCall button will illuminate red.
Is eCall button illuminated?

Yes
Raise a TA.
No
GO to A3 .
A3: INCONTROL WI-FI CHECK
1 Check the infotainment system for InControl Wi-Fi.
Does the vehicle have InControl Wi-Fi fitted?

Yes
GO to A4 .
No
GO to A5 .
A4: SWITCHING OFF THE INCONTROL WI-FI
1 Turn the InControl Wi-Fi off in the infotainment unit. Then retry the "Telematics PDI Routine".
Has the "Telematics PDI Routine" retry attempt passed?

Yes
No
GO to A5 .
A5: "TELEMATICS SERVER CHECK ROUTINE"
1 Perform a ""Telematics Server Check Routine"" through the Jaguar Land Rover approved diagnostic
equipment.
Has the ""Telematics Server Check Routine"" passed?

Yes
GO to A6 .
No
Raise a TA.
A6: "TELEMATICS PDI ROUTINE" RETRY

cardiagn.com
1 Retry the "Telematics PDI Routine" via the Jaguar Land Rover approved diagnostic equipment.
Yes
No
GO to A7 .
A7: MANUAL TELEMATICS PDI ACTION CHECK
1 Attempt the "Manual Telematics PDI Action". This involves going to the vehicle, starting the engine
and performing a 10 second press of the bCall button (found on the left hand side of the overhead
console)
Has the eCall button illuminated red?

Yes
GO to A8 .
No
Raise a TA.
A8: FINAL INCONTROL ADMIN PORTAL CHECK
1 Check the VIN in the InControl admin portal.
Does it say that the vehicle is ready to be registered to a customer?

Yes
No
Raise a TA.
PINPOINT TEST B : ERRORS IN THE RETAILER ACTION/PROCESS - JAGUAR LAND ROVER APPROVED DIAGNOSTIC EQUIPMENT
DOES NOT REPORT THAT THE "TELEMATICS PDI ROUTINE" HAS BEEN UNSUCCESSFUL HOWEVER THE ECALL/SOS BUTTON
DOES NOT ILLUMINATE RED
TEST
CONDITIONS
B1: TELEMATICS DIAGNOSTICS CHECK
1 Go to the vehicle and start the engine. Perform a long bCall press. Then using the Jaguar Land Rover
diagnostic equipment perform diagnostic checks.
Have any DTC's been found?

Yes
GO to B2 .
No
GO to B3 .
B2: RESOLVING A DTC RELATED CONCERN
1 Resolve the DTC related concern by referring to the workshop manual.
Has this resolved the issue?

Yes
No
GO to B4 .
B3: INCONTROL ADMIN PORTAL CHECK
1 Check the InControl admin portal for the status of the vehicle by searching the VIN.
Does the InControl admin portal show that the vehicle is ready to be registered to a customer?
Yes
GO to B4 .
No
Please refer to the pin point test A "Telematics PDI routine fails as stated by the Jaguar Land Rover
approved diagnostic equipment".
B4: "ILLUMINATION TEST ROUTINE" CHECK
1 Perform the "Illumination Test Routine" for eCall and bCall buttons through the Jaguar Land Rover
approved diagnostic equipment. cardiagn.com
Has the eCall button illuminated during the routine?
Yes
Raise a TA.
No
GO to B5 .
B5: REPLACEMENT OF THE ROOF POD
1 Fit a new or "known good" roof pod to the vehicle and re-run the "Illumination Test Routine".
Has the eCall button illuminated?

Yes
No
Raise a TA.
PINPOINT TEST C : ERRORS IN THE RETAILER ACTION/PROCESS - "OPEN SERVICE" ERROR MESSAGE IS PRESENTED WHEN
CLICKING "GET STARTED"
TEST
CONDITIONS
C1: REGISTRATION PROCESS ERROR MESSAGES
1 On the "Step 2 - Get Started" section of the registration process, clicking the "Get Started" icon
shows an error message.
2 Wait for 5 minutes to pass after previous attempt.
3 Go to the vehicle, start the engine, and perform a long bCall press.
4 Allow another 5 minutes to pass after the long bCall press.
5 Return to the PC and proceed with the registration process. On step 2, click the "Get Started" icon.
Was an error message presented after clicking the "Get Started" icon?
Yes
Raise a TA.
No
The registration issue has been resolved, continue with the registration process.
PINPOINT TEST D : ERRORS IN THE RETAILER ACTION/PROCESS - CONNECTING THE USER DOES NOT WORK WITHIN THE 60
MINUTE WINDOW
TEST
CONDITIONS
D1: INCONTROL ADMIN PORTAL CHECK
1 On "Step 2 - Get Started" you have opened the 60 minute window in which to perform the "long
bCall press". The timer counts all the way down to 00:00 but does not connect the customer account
to the vehicle after the bCall press.
Log out of the InControl admin portal and then log back in. Search for the VIN. Does the InControl
admin portal show "Continue Setup"?
Yes
No
GO to D2 .
D2: CHECKING THE INCONTROL WI-FI SETTINGS
1 Retry the process by clicking "Get Started" again, opening the 60 minute window.
2 Go to the vehicle.
Where applicable, check if the InControl Wi-Fi feature is turned ON in the infotainment unit menu?
(If the vehicle is not fitted with the InControl Wi-Fi feature please follow "NO" on this pinpoint test)
Yes cardiagn.com
GO to D3 .
No
GO to D4 .
D3: CHANGING THE INCONTROL WI-FI SETTINGS
1 Where applicable turn the InControl Wi-Fi feature "OFF" via the infotainment menu. Then perform a
long bCall press.
Has this connected the account to the vehicle?

Yes
The customer account connection issue has been resolved.
No
GO to D4 .
D4: "TELEMATICS SERVER CHECK ROUTINE"
1 Perform a "Telematics Server Check Routine" through the Jaguar Land Rover approved diagnostic
equipment.
Has the "Telematics Server Check Routine" passed successfully?

Yes
GO to D5 .
No
Raise a TA.
D5: LONG BCALL PRESS RETRY
1 Retry a long bCall press (ensuring the 60 minute window is opened from the InControl admin portal).
Has this connected the customer's account to the vehicle?

Yes
No
Raise a TA.
NOTE:
In ALL cases, prior to performing a test eCall, please notify the customer as they may be
contacted by the Police or other service providers.
PINPOINT TEST E : ERRORS REPORTED BY THE USER - ECALL/BCALL SERVICES DO NOT WORK
TEST
CONDITIONS
E1: ECALL CHECK
1 The customer has reported that the eCall (SOS) and/or bCall (Optimised Roadside Assistance)
buttons do not work. Examples include:
Not being able to hear the agent.
No sound being generated at all.
2 Press the eCall button for two seconds to trigger a call to start.
Has an error message shown in the dashboard instrument cluster?

Yes
Please refer to the "telematics error messages shown in the instrument cluster" symptom charts
located above.
No
GO to E2 .
E2: CHECK FOR RELATED DTC'S
1 Connect the vehicle to the Jaguar Land Rover approved diagnostic equipment and perform a full
diagnostic check.
cardiagn.com
Have any DTC's found?
Yes
GO to E3 .
No
Raise a TA.
E3: RECTIFY DTC'S
1 Refer to the relevant workshop manual and resolve these DTC's. Once the DTC's are rectified
continue with this step.
Are the eCall/bCall services now working correctly?

Yes
The eCall/bCall issue has been resolved.
No
Raise a TA.
PINPOINT TEST F : ERRORS REPORTED BY THE USER - JOURNEYS ARE NOT RECORDED
TEST
CONDITIONS
F1: RUN THE "TELEMATICS SERVER CHECK ROUTINE"
1 The customer reports that the "Journeys" feature is not working correctly (all journeys are missing or
selected journeys are missing).
2 Check that the "Journeys" feature has been enabled by the customer. This is checked by having
them log into the customer portal.
3 Connect the vehicle to the Jaguar Land Rover approved diagnostic equipment and run the
"Telematics Server Check Routine".
Has the vehicle passed the "Telematics Server Check Routine?

Yes
GO to F2 .
No
Raise a TA.
F2: CHECK THE CUSTOMER PORTAL
1 Ask the customer to check if journeys are shown in the customer portal
Do the journeys now show in the customer portal?

Yes
The "Journeys" not recording issue has been resolved.
No
GO to F3 .
F3: COMPARE THE SMARTPHONE APP AND THE CUSTOMER PORTAL
1 Compare the information between the smartphone app and the customer portal.
Do the smartphone app and customer portal both show the same information i.e. both don't show all
journeys or both don't show selected journeys?
Yes
GO to F4 .
No
GO to F5 .
F4: SWITCHING THE "JOURNEYS" FEATURE OFF AND THEN ON
1 Have the customer turn the "Journeys" feature OFF and then ON.
2 Take the vehicle on a drive of at least 1 mile.
Was the journey recorded?

Yes
No
Raise a TA.
F5: REINSTALL THE APPLICATION

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1 Delete and re-install the app on the user's smartphone.

2 Login on a different devise and see if the problem remains.

Yes
No
Raise a TA.
PINPOINT TEST G : ERRORS REPORTED BY THE USER - SERVICE ALERTS ARE "STUCK" IN THE SMARTPHONE APPLICATION
TEST
CONDITIONS
G1: CHECK THAT THE NOTIFICATION IS NOT VALID
1 The customer is reporting that a notification is "stuck" in the smartphone app.
Is there a valid reason for the alert to show? I.e. if low fuel level alert is stuck, is there sufficient fuel
in the vehicle etc.
Yes
Resolve the cause of the notification then GO to G2 .
No
GO to G3 .
G2: RE-CHECK THE NOTIFICATIONS
1 Re-check the smartphone app notifications.
Has this resolved the concern?

Yes
The smartphone app alerts issue has been resolved.
No
GO to G4 .
G3: CLOSE AND RE-OPEN THE APP
1 Start the vehicle engine.
2 Sign out of the smartphone app. Then "force close" the app. Re-open the app and sign in.
Has the "last contacted time" at the bottom of the home screen updated?
Yes
Raise a TA
No
GO to G4 .
G4: PERFORMING A ""TELEMATICS SERVER CHECK ROUTINE""
1 Perform a ""Telematics Server Check Routine"" through the Jaguar Land Rover approved
diagnostic equipment.

Yes
No
Raise a TA.
PINPOINT TEST H : ERRORS REPORTED BY THE USER - REMOTE ENGINE START (RES) SERVICES DO NOT WORK
TEST
CONDITIONS
H1: CHECK THE REMOTE ENGINE START (RES) SERVICES
1 The customer has reported that Remote Engine Start (RES) services do not work.
2 Retry the RES. You will need to be standing next to the vehicle to observe the behaviours of the
vehicle. Please do not interfere with the vehicle during this process. cardiagn.com
Within 5 minutes of initiating the RES, does the instrument cluster within the vehicle light up?
Yes
GO to H2 .
No
GO to H4 .
H2: RES PREREQUISITES
1 Check the RES prerequisites (see RES symptom chart above); ensure all of the prerequisites are
met. If all of the prerequisite have been met and the RES will still not function continue with this
pinpoint test.
Is the vehicle a diesel?

Yes
GO to H3 .
No
Raise a TA.
H3: DPF REGENERATION
1 Perform a regeneration of the DPF as per the workshop manuals.
2 Then retry the RES service.
Is the concern resolved?

Yes
The RES service issue has been resolved.
No
Raise a TA.
H4: CHECK THE SMARTPHONE APP
1 Check the smartphone app for any messages.
Is the given error message relating to the windows of the vehicle?

Yes
GO to H5 .
No
Raise a TA
H5: WINDOW CALIBRATION CHECK
1 Check the calibration of vehicle windows (refer to the workshop manual).
2 Retry the RES service.

Yes
No
Raise a TA.
PINPOINT TEST I : ERRORS REPORTED BY THE USER - REMOTE SERVICES DO NOT WORK (REMOTE LOCK/UNLOCK, HORN
BLOW, LIGHTS FLASH, ALARM OFF)
TEST
CONDITIONS
I1: "TELEMATICS SERVER CHECK ROUTINE"
equipment.
Has the "Telematics Server Check Routine" passed?

Yes
GO to I2 .
No
Raise a TA.
I2: RETRY REMOTE SERVICE
1 Retry the remote service in an area with known good mobile network coverage. cardiagn.com
Has the remote service functioned correctly?

Yes
The remote service issue has been resolved.
No
GO to I3 .
I3: REMOTE FUNCTION ERROR MESSAGE
1 If the Remote Engine Service (RES) function is also not working correctly please refer to the pinpoint
test H - Remote Engine Start (RES) services do not work. If the RES is functioning correctly continue
with test I3.
2 When the remote function fails an error message will be displayed.
Is "Network Delay" the error message presented when the remote function fails?
Yes
GO to I4 .
No
GO to I5 .
I4: RE-INSTALL THE APP
1 Try the remote service function using a different devise.
2 Delete and re-install the application on the user's smartphone.
Has either of these steps resolved the remote service function issue?
Yes
No
Raise a TA.
I5: CHECK FOR USER ERROR
1 Eliminate any potential user error or user intervention scenarios. For example, if a customer is
reporting that the remote door lock feature doesn't work, make sure they are not opening the door
whilst the service is in progress.
Was user error causing the issue and does the affected remote service now work?
Yes
No
Raise a TA.
DTC Index
For a complete list of all diagnostic trouble codes (DTCs) that could be logged on this vehicle, please
refer to Section 100-00.
REFER to: Diagnostic Trouble Code Index - DTC: Telematic Control Module (TCU) (100-00, Description
and Operation).
cardiagn.com
PUBLISHED: 09-MAY-2017
2016.0 XF (X260), 415-01
INCONTROL TOUCH
The complexities of the electronics involved with the telematics system, of which the GPS antenna and
navigation display are parts, and the multiplexed communication network which are connected to it
preclude the use of workshop general electrical test equipment. Therefore, reference should be made
to the approved Jaguar Land Rover diagnostic system for detailed instructions on testing the
telematics system unit.
The approved Jaguar Land Rover diagnostic system tests and analyses all functions of the vehicle
telematics system and the various systems affected by it.
Where a fault is indicated, some basic diagnostic methods may be necessary to confirm that
connections are good and that wiring is not damaged before installing a new component.
PRINCIPALS OF OPERATION
For a detailed description of the telematics system, refer to the relevant description and operation
section of the workshop manual.
REFER to: Telematics (415-01, Description and Operation).
CAUTION:

vehicle being tested and/or the donor vehicle
1. Verify customer concern.
Visual Inspection
cardiagn.com
Switches Fuses
Antenna Electrical harnesses

SIM card Harness connectors
SIM card reader Battery condition, state of charge
4. If the cause is not visually evident check the system for any logged diagnostic trouble codes (DTCs)
and proceed to the DTC index.
5. Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid
for the specific customer complaint and carry out the recommendations as required.
Telematics system diagnosis Do's and Don'ts
Below are a list of DO's and DON'Ts, which should be adhered to in conjunction with any workshop
literature or manuals.
DO:
Ensure that all actions, routines and symptoms are recorded with the date and time, as this aids
any subsequent off-board investigations.
Capture screenshots of any concerns and/or error messages that are presented in the smartphone
app or customer portal.
Have the vehicle engine running when completing manual actions such as a long bCall press.
Try and have the vehicle in an area of good mobile network coverage. Use a mobile phone as a
comparison tool to check this.
Repeat the "Telematics Server Check Routine" using the Jaguar Land Rover approved diagnostic
equipment. Due to the variable factors that can affect the telematics system, it is advisable that
any "Telematics Server Check Routines" are ran multiple times at any given troubleshooting point.
Up to 5 attempts should be sufficient for the service to make viable communication attempts over
the server.
DON'T
Use a telematics control module from another vehicle during diagnosis and troubleshooting. This
causes severe issues within the off-board database.
Replace the telematics control module in the event that you are unable to diagnose a concern. You
must raise a TA for further investigation.
Do not attempt to remove the customer's account from the vehicle if the account has been linked
but they are unable to complete the activation process.
Hand a vehicle over if the PDI process has failed, as this means that the eCall/bCall service is not
activated and will not work in the event of the vehicle airbags being deployed or the eCall button
being pressed.
Hand a vehicle over before it has been registered to the new owner. cardiagn.com
Telematics control module replacement
A telematics control module replacement should only be carried out after all other troubleshooting and
diagnosis steps have been taken (including raising a TA for further assistance) AND has been
approved by Retailer Technical Services. You should not perform a telematics control module
replacement in the hope it will resolve a concern that you cannot diagnose. During the "TCU
Replacement Routine", essential information relating to the new unit is sent to the Jaguar Land Rover
off-board database, therefore it is crucial that the telematics control module replacement routine is
ran in full.
1. Physically fit the telematics control module as instructed in the Workshop Manual.
1. Ensure the Jaguar Land Rover approved diagnostic equipment has been updated to the latest
version.
1. Don't use a "dongle" or an older version of the Jaguar Land Rover approved diagnostic
equipment.
1. Run the "TCU Replacement Routine" via the Jaguar Land Rover approved diagnostic equipment
in an area with good signal.
Raising a telematics related Technical Assistance (TA) - Minimum standards
When raising a Technical Assistance (TA), it is essential that as much information as possible is
captured and documented on the TA. This will save valuable time when the relevant teams
investigate. You should aim to provide:
The time and date the concern was first experienced.
The time and date of all Jaguar Land Rover approved diagnostic equipment routines that have been
ran.
The time and date of all manual actions performed e.g. long bCall press, smartphone app login etc.
The timestamp of "Last vehicle contact" - This is obtained from the bottom of the home screen in
the smartphone app.
In the situation where a telematics control module replacement has been carried out, should
provide the serial number of the old module and the serial number of the new module as well as the
time, date and the outcome of the telematics control module "Replacement Routine".
Confirmation of any DTC's that have been recorded and whether these have been resolved and/or
cleared.
The current illumination status of both the eCall and bCall buttons.
A screenshot or an exact text copy of any error messages shown in the smartphone app
Attach the latest session file
SYMPTOM CHART - TELEMATICS ERROR MESSAGES SHOWN IN THE INSTRUMENT CLUSTER
Error message "SOS Limited Functionality" shown in the instrument cluster cardiagn.com
NOTE:
The clearing of this message can only be achieved by resolving a hardware issue.
Error message External Global Systems for Using the Jaguar Land Rover approved diagnostic
"SOS Limited Mobile Communications equipment; please refer to the snapshot data and DTC
Functionality" /Universal Mobile information. A vehicle snapshot will show the nature of the
shown in the Telecommunications System hardware issue. Please refer to the DTC index for the
instrument (GSM/UMTS) antenna recommended repair procedure.
cluster connection failure
External Global Navigation

Satellite System (GNSS)
antenna connection failure
eCall button connection failure
Hardwired connection failure

with the Restraints Control
Module (RCM)
Microphone connection failure
Global Navigation Satellite

System (GNSS) antenna
internal failure
Speaker connection failure
Telematics control module

backup battery depleted
Symptom Chart - Error message "SOS not available" shown in the instrument cluster
SYMPTOM POSSIBLE ACTION

CAUSES
Error The If the telematics control module is disconnected or unresponsive, the cluster will
message telematics automatically display "SOS Not Available". The message is cleared as soon as the
"SOS Not control telematics control module is back on bus. This may also require the user to push
Available" module is "OK" to clear the instrument cluster pop-up. Use the Jaguar Land Rover approved
shown in off bus diagnostic equipment to check for related DTC's and repair as necessary.
the
instrument Failed If a call is attempted while the telematics control module is in no cellular
cluster emergency coverage, it will fail to connect and the telematics control module retry strategy
call due to will come into effect. If all retries fail, the telematics control module will prompt
no cellular the cluster to display "SOS Not Available". The cluster message will be cleared
network when the user presses "OK" to clear the pop-up.
coverage
If a modem error is detected and the corresponding DTC raised. Use the Jaguar
Modem Land Rover approved diagnostic equipment to check for related DTC's and repair
Failure as necessary. The cluster message will remain until the DTC is cleared.
Please note that this list is not extensive and full diagnosis should always be carried out as per the
workshop literature.
SYMPTOM CHART
cardiagn.com
Symptom Chart - Remote Engine Start (RES) prerequisites
The vehicle will not The accelerator pedal is Check that the accelerator is not being pressed by floor
perform a Remote pressed mats or debris. Also check the accelerator pedal functions
Engine Start (RES) correctly
Parking brake not set
before a RES is attempted Confirm that the parking brake is set and functioning
correctly
Transmission not set to
park before RES attempt Confirm that the transmission is set to park and is
functioning correctly
Engine coolant
temperature too high/low Check that the engine coolant temperature is within
specified limits.
Diesel aftertreatment
system criteria not met Using the Jaguar Land Rover approved diagnostic
(diesel engine vehicles equipment check the Powertrain Control Module (PCM) for
only) diesel aftertreatment related DTC's and rectify
Insufficient fuel pressure Using the Jaguar Land Rover approved diagnostic
for engine start in equipment check the Powertrain Control Module (PCM) for
remote mode fuel pressure related DTC's and rectify as necessary
The vehicle engine speed Confirm that the engine is not already running when the
is too high RES was attempted
Normal immobilizer Using the Jaguar Land Rover approved diagnostic

failure equipment check the Powertrain Control Module (PCM) for
immobilizer related DTC's and rectify as necessary
Remote immobilizer
failure Using the Jaguar Land Rover approved diagnostic
equipment check the Powertrain Control Module (PCM) for
remote immobilizer related DTC's and rectify
Symptom Chart - Smartphone app theft notification trigger types
Unauthorised Vehicle moving without the engine Check the vehicle has not rolled whilst parked. Check
movement running the vehicle transmission is in park with the parking
alert brake applied
The vehicle Unauthorised tampering with the Check that the vehicle has not been tampered with
alarm has vehicle whilst parked and the vehicle alarm is functioning
been correctly
triggered
Battery Vehicle battery is disconnected Check the wiring and connections to the vehicle
disconnect battery. Using the Jaguar Land Rover approved
diagnostic equipment check for related DTC's and repair
as necessary
GPS tamper The Global Positioning System(GPS) Check the wiring and connections to the GPS antenna.
antenna disconnected Using the Jaguar Land Rover approved diagnostic
equipment check for related DTC's and repair as
necessary
GSM tamper The Global Systems for Mobile Check the wiring and connections to the GSM antenna.
Communications (GSM) antenna is Using the Jaguar Land Rover approved diagnostic
disconnected equipment check for related DTC's and repair as
necessary
GSM cardiagn.com
jamming
Attempts to block Global Systems Check that the GSM antenna is functioning correctly.
for Mobile Communications (GSM) Using the Jaguar Land Rover approved diagnostic
signal using a device or alternative equipment check for related DTC's and repair as
method necessary
PINPOINT TESTS
PINPOINT TEST A : ERRORS IN THE RETAILER ACTION/PROCESS - TELEMATICS PDI ROUTINE FAILS AS STATED BY THE
JAGUAR LAND ROVER APPROVED DIAGNOSTIC EQUIPMENT
TEST
CONDITIONS
A1: CHECKING THE INCONTROL ADMIN PORTAL
1 If 24 hours have passed since the first "Telematics PDI Routine" failure, search for the VIN on the
InControl admin portal.
Does the portal show vehicle as ready to be registered to a customer?

Yes
No
GO to A2 .
A2: ECALL BUTTON ILLUMINATION
1 When functioning correctly the eCall button will illuminate red.
Is eCall button illuminated?

Yes
Raise a TA.
No
GO to A3 .
A3: INCONTROL WI-FI CHECK
1 Check the infotainment system for InControl Wi-Fi.
Does the vehicle have InControl Wi-Fi fitted?

Yes
GO to A4 .
No
GO to A5 .
A4: SWITCHING OFF THE INCONTROL WI-FI
1 Turn the InControl Wi-Fi off in the infotainment unit. Then retry the "Telematics PDI Routine".

Yes
No
GO to A5 .
A5: "TELEMATICS SERVER CHECK ROUTINE"
1 Perform a ""Telematics Server Check Routine"" through the Jaguar Land Rover approved diagnostic
equipment.
Has the ""Telematics Server Check Routine"" passed?

Yes
GO to A6 .
No
Raise a TA.
A6: "TELEMATICS PDI ROUTINE" RETRY

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1 Retry the "Telematics PDI Routine" via the Jaguar Land Rover approved diagnostic equipment.
Yes
No
GO to A7 .
A7: MANUAL TELEMATICS PDI ACTION CHECK
1 Attempt the "Manual Telematics PDI Action". This involves going to the vehicle, starting the engine
and performing a 10 second press of the bCall button (found on the left hand side of the overhead
console)
Has the eCall button illuminated red?

Yes
GO to A8 .
No
Raise a TA.
A8: FINAL INCONTROL ADMIN PORTAL CHECK
1 Check the VIN in the InControl admin portal.
Does it say that the vehicle is ready to be registered to a customer?

Yes
No
Raise a TA.
PINPOINT TEST B : ERRORS IN THE RETAILER ACTION/PROCESS - JAGUAR LAND ROVER APPROVED DIAGNOSTIC EQUIPMENT
DOES NOT REPORT THAT THE "TELEMATICS PDI ROUTINE" HAS BEEN UNSUCCESSFUL HOWEVER THE ECALL/SOS BUTTON
DOES NOT ILLUMINATE RED
TEST
CONDITIONS
B1: TELEMATICS DIAGNOSTICS CHECK
1 Go to the vehicle and start the engine. Perform a long bCall press. Then using the Jaguar Land Rover
diagnostic equipment perform diagnostic checks.
Have any DTC's been found?

Yes
GO to B2 .
No
GO to B3 .
B2: RESOLVING A DTC RELATED CONCERN
1 Resolve the DTC related concern by referring to the workshop manual.

Yes
No
GO to B4 .
B3: INCONTROL ADMIN PORTAL CHECK
1 Check the InControl admin portal for the status of the vehicle by searching the VIN.
Does the InControl admin portal show that the vehicle is ready to be registered to a customer?
Yes
GO to B4 .
No
Please refer to the pin point test A "Telematics PDI routine fails as stated by the Jaguar Land Rover
approved diagnostic equipment".
B4: "ILLUMINATION TEST ROUTINE" CHECK
1 Perform the "Illumination Test Routine" for eCall and bCall buttons through the Jaguar Land Rover
approved diagnostic equipment. cardiagn.com
Has the eCall button illuminated during the routine?
Yes
Raise a TA.
No
GO to B5 .
B5: REPLACEMENT OF THE ROOF POD
1 Fit a new or "known good" roof pod to the vehicle and re-run the "Illumination Test Routine".
Has the eCall button illuminated?

Yes
No
Raise a TA.
PINPOINT TEST C : ERRORS IN THE RETAILER ACTION/PROCESS - "OPEN SERVICE" ERROR MESSAGE IS PRESENTED WHEN
CLICKING "GET STARTED"
TEST
CONDITIONS
C1: REGISTRATION PROCESS ERROR MESSAGES
1 On the "Step 2 - Get Started" section of the registration process, clicking the "Get Started" icon
shows an error message.
2 Wait for 5 minutes to pass after previous attempt.
3 Go to the vehicle, start the engine, and perform a long bCall press.
4 Allow another 5 minutes to pass after the long bCall press.
5 Return to the PC and proceed with the registration process. On step 2, click the "Get Started" icon.
Was an error message presented after clicking the "Get Started" icon?
Yes
Raise a TA.
No
PINPOINT TEST D : ERRORS IN THE RETAILER ACTION/PROCESS - CONNECTING THE USER DOES NOT WORK WITHIN THE 60
MINUTE WINDOW
TEST
CONDITIONS
D1: INCONTROL ADMIN PORTAL CHECK
1 On "Step 2 - Get Started" you have opened the 60 minute window in which to perform the "long
bCall press". The timer counts all the way down to 00:00 but does not connect the customer account
to the vehicle after the bCall press.
Log out of the InControl admin portal and then log back in. Search for the VIN. Does the InControl
admin portal show "Continue Setup"?
Yes
No
GO to D2 .
D2: CHECKING THE INCONTROL WI-FI SETTINGS
1 Retry the process by clicking "Get Started" again, opening the 60 minute window.
2 Go to the vehicle.
Where applicable, check if the InControl Wi-Fi feature is turned ON in the infotainment unit menu?
(If the vehicle is not fitted with the InControl Wi-Fi feature please follow "NO" on this pinpoint test)
Yes cardiagn.com
GO to D3 .
No
GO to D4 .
D3: CHANGING THE INCONTROL WI-FI SETTINGS
1 Where applicable turn the InControl Wi-Fi feature "OFF" via the infotainment menu. Then perform a
long bCall press.
Has this connected the account to the vehicle?

Yes
No
GO to D4 .
D4: "TELEMATICS SERVER CHECK ROUTINE"
equipment.
Has the "Telematics Server Check Routine" passed successfully?

Yes
GO to D5 .
No
Raise a TA.
D5: LONG BCALL PRESS RETRY
1 Retry a long bCall press (ensuring the 60 minute window is opened from the InControl admin portal).
Has this connected the customer's account to the vehicle?

Yes
No
Raise a TA.
NOTE:
In ALL cases, prior to performing a test eCall, please notify the customer as they may be
contacted by the Police or other service providers.
PINPOINT TEST E : ERRORS REPORTED BY THE USER - ECALL/BCALL SERVICES DO NOT WORK
TEST
CONDITIONS
E1: ECALL CHECK
1 The customer has reported that the eCall (SOS) and/or bCall (Optimised Roadside Assistance)
buttons do not work. Examples include:
Not being able to hear the agent.
No sound being generated at all.
2 Press the eCall button for two seconds to trigger a call to start.
Has an error message shown in the dashboard instrument cluster?

Yes
Please refer to the "telematics error messages shown in the instrument cluster" symptom charts
located above.
No
GO to E2 .
E2: CHECK FOR RELATED DTC'S
1 Connect the vehicle to the Jaguar Land Rover approved diagnostic equipment and perform a full
diagnostic check.
cardiagn.com
Have any DTC's found?
Yes
GO to E3 .
No
Raise a TA.
E3: RECTIFY DTC'S
1 Refer to the relevant workshop manual and resolve these DTC's. Once the DTC's are rectified
continue with this step.
Are the eCall/bCall services now working correctly?

Yes
The eCall/bCall issue has been resolved.
No
Raise a TA.
PINPOINT TEST F : ERRORS REPORTED BY THE USER - JOURNEYS ARE NOT RECORDED
TEST
CONDITIONS
F1: RUN THE "TELEMATICS SERVER CHECK ROUTINE"
1 The customer reports that the "Journeys" feature is not working correctly (all journeys are missing or
selected journeys are missing).
2 Check that the "Journeys" feature has been enabled by the customer. This is checked by having
them log into the customer portal.
3 Connect the vehicle to the Jaguar Land Rover approved diagnostic equipment and run the
"Telematics Server Check Routine".
Has the vehicle passed the "Telematics Server Check Routine?

Yes
GO to F2 .
No
Raise a TA.
F2: CHECK THE CUSTOMER PORTAL
1 Ask the customer to check if journeys are shown in the customer portal
Do the journeys now show in the customer portal?

Yes
No
GO to F3 .
F3: COMPARE THE SMARTPHONE APP AND THE CUSTOMER PORTAL
1 Compare the information between the smartphone app and the customer portal.
Do the smartphone app and customer portal both show the same information i.e. both don't show all
journeys or both don't show selected journeys?
Yes
GO to F4 .
No
GO to F5 .
F4: SWITCHING THE "JOURNEYS" FEATURE OFF AND THEN ON
1 Have the customer turn the "Journeys" feature OFF and then ON.
2 Take the vehicle on a drive of at least 1 mile.
Was the journey recorded?

Yes
No
Raise a TA.
F5: REINSTALL THE APPLICATION

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1 Delete and re-install the app on the user's smartphone.

2 Login on a different devise and see if the problem remains.

Yes
No
Raise a TA.
PINPOINT TEST G : ERRORS REPORTED BY THE USER - SERVICE ALERTS ARE "STUCK" IN THE SMARTPHONE APPLICATION
TEST
CONDITIONS
G1: CHECK THAT THE NOTIFICATION IS NOT VALID
1 The customer is reporting that a notification is "stuck" in the smartphone app.
Is there a valid reason for the alert to show? I.e. if low fuel level alert is stuck, is there sufficient fuel
in the vehicle etc.
Yes
Resolve the cause of the notification then GO to G2 .
No
GO to G3 .
G2: RE-CHECK THE NOTIFICATIONS
1 Re-check the smartphone app notifications.

Yes
No
GO to G4 .
G3: CLOSE AND RE-OPEN THE APP
1 Start the vehicle engine.
2 Sign out of the smartphone app. Then "force close" the app. Re-open the app and sign in.
Has the "last contacted time" at the bottom of the home screen updated?
Yes
Raise a TA
No
GO to G4 .
G4: PERFORMING A ""TELEMATICS SERVER CHECK ROUTINE""
1 Perform a ""Telematics Server Check Routine"" through the Jaguar Land Rover approved
diagnostic equipment.

Yes
No
Raise a TA.
PINPOINT TEST H : ERRORS REPORTED BY THE USER - REMOTE ENGINE START (RES) SERVICES DO NOT WORK
TEST
CONDITIONS
H1: CHECK THE REMOTE ENGINE START (RES) SERVICES
1 The customer has reported that Remote Engine Start (RES) services do not work.
2 Retry the RES. You will need to be standing next to the vehicle to observe the behaviours of the
vehicle. Please do not interfere with the vehicle during this process. cardiagn.com
Within 5 minutes of initiating the RES, does the instrument cluster within the vehicle light up?
Yes
GO to H2 .
No
GO to H4 .
H2: RES PREREQUISITES
1 Check the RES prerequisites (see RES symptom chart above); ensure all of the prerequisites are
met. If all of the prerequisite have been met and the RES will still not function continue with this
pinpoint test.
Is the vehicle a diesel?

Yes
GO to H3 .
No
Raise a TA.
H3: DPF REGENERATION
1 Perform a regeneration of the DPF as per the workshop manuals.
2 Then retry the RES service.

Yes
No
Raise a TA.
H4: CHECK THE SMARTPHONE APP
1 Check the smartphone app for any messages.
Is the given error message relating to the windows of the vehicle?

Yes
GO to H5 .
No
Raise a TA
H5: WINDOW CALIBRATION CHECK
1 Check the calibration of vehicle windows (refer to the workshop manual).
2 Retry the RES service.

Yes
No
Raise a TA.
PINPOINT TEST I : ERRORS REPORTED BY THE USER - REMOTE SERVICES DO NOT WORK (REMOTE LOCK/UNLOCK, HORN
BLOW, LIGHTS FLASH, ALARM OFF)
TEST
CONDITIONS
I1: "TELEMATICS SERVER CHECK ROUTINE"
equipment.
Has the "Telematics Server Check Routine" passed?

Yes
GO to I2 .
No
Raise a TA.
I2: RETRY REMOTE SERVICE
1 Retry the remote service in an area with known good mobile network coverage. cardiagn.com
Has the remote service functioned correctly?

Yes
No
GO to I3 .
I3: REMOTE FUNCTION ERROR MESSAGE
1 If the Remote Engine Service (RES) function is also not working correctly please refer to the pinpoint
test H - Remote Engine Start (RES) services do not work. If the RES is functioning correctly continue
with test I3.
2 When the remote function fails an error message will be displayed.
Is "Network Delay" the error message presented when the remote function fails?
Yes
GO to I4 .
No
GO to I5 .
I4: RE-INSTALL THE APP
1 Try the remote service function using a different devise.
2 Delete and re-install the application on the user's smartphone.
Has either of these steps resolved the remote service function issue?
Yes
No
Raise a TA.
I5: CHECK FOR USER ERROR
1 Eliminate any potential user error or user intervention scenarios. For example, if a customer is
reporting that the remote door lock feature doesn't work, make sure they are not opening the door
whilst the service is in progress.
Was user error causing the issue and does the affected remote service now work?
Yes
No
Raise a TA.
DTC Index
For a complete list of all diagnostic trouble codes (DTCs) that could be logged on this vehicle, please
refer to Section 100-00.
REFER to: Diagnostic Trouble Code Index - DTC: Telematic Control Module (TCU) (100-00, Description
and Operation).
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2016.0 XF (X260), 415-01
TOUCHSCREEN (G2159857)
MULTI
FUNCTION
TOUCH
ALL
86.50.39 SCREEN 0.4 USED WITHINS
DERIVATIVES
DISPLAY
MODULE -
RENEW
REMOVAL

Procedures).
2.
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3.
4.
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5.
6.
Remove the lower trim panel.
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7.
Remove the upper trim panel.
8.
Remove the retaining screw.
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9.
10.
Remove the touch screen trim panel.
Position the touch screen to one side and disconnect the electrical connector.
Remove the touch screen.
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INSTALLATION
1.
Connect the touch screen electrical connector.
Install the touch screen.
Install the touch screen trim panel.
Install the 4 retaining screws.

Torque: 3.5 Nm
2.
Install the trim panel.

Torque: 2.5 Nm
3.
Install the retaining screw.

Torque: 2.5 Nm
4. Install the upper trim panel
5. Install the lower trim panel.

Torque: 2.5 Nm

Torque: 2.5 Nm

Procedures).
cardiagn.com
2016.0 XF (X260), 415-01
TOUCHSCREEN (G2159878)
MULTI
FUNCTION
TOUCH
ALL
86.50.39 SCREEN 0.4 USED WITHINS
DERIVATIVES
DISPLAY
MODULE -
RENEW
REMOVAL

Procedures).
2.
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3.
4.
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5.
6.
Remove the lower trim panel.
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7.
Remove the upper trim panel.
8.
Remove the retaining screw.
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9.
10.
Remove the touch screen switchpack trim panel
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11.
Remove the touch screen.
INSTALLATION
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1. Install the touch screen.
Torque: 2.5 Nm
2. Install the touch screen switchpack trim panel.

Torque: 2.5 Nm
3.

Torque: 2.5 Nm
4.
Install the retaining screw.

Torque: 2.5 Nm
5. Install the upper trim panel
6. Install the lower trim panel.

Torque: 2.5 Nm

Torque: 2.5 Nm

Procedures).
cardiagn.com
2016.0 XF (X260), 415-01
INCONTROL TOUCH
COMPONENT LOCATION - INCONTROL TOUCH AUDIO SYSTEMS
ITEM DESCRIPTION
1 Microphone - Left Hand Drive (LHD) vehicles
2 Microphone - Right Hand Drive (RHD) vehicles
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6 Touch Screen (TS)
COMPONENT LOCATION - INCONTROL TOUCH PRO AUDIO SYSTEMS
ITEM DESCRIPTION
1 Microphone - Left Hand Drive (LHD) vehicles
2 Microphone - Right Hand Drive (RHD) vehicles
7 Touch Screen (TS)
OVERVIEW - INCONTROL TOUCH AUDIO SYSTEMS
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functions. The following systems can be controlled by voice control:
InControl Touch Audio Systems
Bluetooth® telephone system
Navigation system
Radio
Media devices
InControl Touch Pro Audio Systems
Radio
Media devices
The voice control system adopts a concept known as 'Say What You See'.
The voice control system allows the vehicle user to concentrate fully on driving the vehicle, without
any need to divert their eyes from the road ahead in order to check information read outs on the
Touch Screen (TS). The voice control system also feeds back audible information to the vehicle user.
Voice control is mainly a software based system.
InControl Touch Audio Systems
InControl Touch Audio Systems have voice control software resident in the Audio Head Unit (AHU),
the SD memory card and the Touch Screen (TS).
The main software for controlling the voice control system is located on the SD memory card located
in the portable media interface panel. The SD memory card also contains software for the navigation
system and the telephone system.
A voice control microphone is located in the front overhead console and is hardwired to the AHU.
InControl Touch Pro Audio Systems
InControl Touch Pro Audio Systems have voice control software resident on the Solid State Drive
(SSD) within the Infotainment Master Controller (IMC).
A voice control microphone is located in the front overhead console and is hardwired to the IMC.
DESCRIPTION - INCONTROL TOUCH AUDIO SYSTEM
The Audio Head Unit (AHU) is located under the rear left seat.
Level C AHUs support voice control and navigation. Level B does not support voice control cardiagn.com
or
navigation.
For additional information, refer to: Audio System (415-01 Information and Entertainment System -
The AHU contains the recognizer, dialogue parts of the voice engine used to determine what the user
wants to control by voice and Text-to-Speech (TTS) is used to synthesize text. Additional voice control
software and language models, for Voice recognition and TTS is located on the SD memory card
installed in the portable media interface panel.
Portable Media Interface Panel - front
ITEM DESCRIPTION
A For InControl Touch systems with Navigation, voice control or telephone (Level C AHU)
B For InControl Touch system (Level B AHU)
Voice control software is stored on the SD memory card in addition to the software contained within
the AHU. Navigation and telephone system software is also stored on the SD memory card.
Vehicles with a Level C AHU have a portable media interface panel which includes an SD memory card
slot for navigation system, voice control and telephone software.
For additional information, refer to: Navigation System (415-01 Information and Entertainment
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System - Vehicles With: InControl Touch, Description and Operation).
NOTE:
The SD memory card must not be removed or the files modified. If the card is removed, the
navigation, voice control and telephone will be inoperable. The SD memory card slot cannot be
used for media files. Installation of any external content or modification of the files on the SD
memory card can corrupt the SD memory card and cause voice control, telephone and
navigation systems to be inoperable.
Removal of the SD memory card when the ignition is on (power mode 6) or the engine is running
(power mode 7) will cause voice control, telephone and navigation systems to be inoperable. A
message will appear in the Touch Screen prompting the user to insert the SD memory card. This will
initialise a soft reset of the system and restore full functionality of voice control, telephone and
navigation systems.
A microphone is located in the front overhead console and is hardwired to the AHU. The microphone is
used for the voice control system and hands free telephony.
TOUCH SCREEN (TS)
The TS is located in the center of the instrument panel.
The controlling software for the voice system is contained in the TS. The software is responsible for
starting and ending the voice engine in the AHU as well initiating any requested actions. It also
provides information to a 'Say What You See' visual prompter in the TS which determines what is
displayed during a dialogue with the voice system.
The driver can start voice functions by briefly pressing the voice button on the left steering wheel
switchpack. The AHU will then initiate a voice session in the TS, allowing the user to say voice
commands to activate some of the infotainment system features.
MICROPHONE
The directional type microphone is fitted to the driver side of the overhead console so that it is
directed towards the driver.
It is connected to the AHU for hands free telephony and voice control systems. The AHU has an
integrated noise suppression and echo cancellation system for hands-free telephone use.
DESCRIPTION - INCONTROL TOUCH PRO AUDIO SYSTEM
The Infotainment Master Controller (IMC) is located on the left side of the luggage compartment.
Three levels of IMC are available depending on market and vehicle specification; all variants of the
IMC support voice control.
For additional information, refer to: Audio System (415-01 Information and Entertainment System -
The IMC contains the following software and functions stored on the Solid State Drive (SSD):
recognizer - dialogue parts of the voice engine used to determine what the user wants to control by
voice
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Text-to-Speech (TTS) used to synthesize text
voice control software
voice language models.
Voice control software in addition to navigation and telephone system software is stored on the SSD in
the IMC.
A microphone is located in the front overhead console and is hardwired to the IMC. The microphone is
used for the voice control system, and hands free telephony.
Touch Screen (TS)
The TS is located in the center of the instrument panel.
The TS provides information to a visual prompter image in the TS which determines what is displayed
during a dialogue with the voice system.
The driver can start voice functions by briefly operating the voice switch on the left steering wheel
switchpack. The IMC will then initiate a voice session in the TS, allowing the user to say voice
commands to activate some of the infotainment system features.
Microphone
The directional type microphone is fitted to the driver side of the overhead console so that it is
directed towards the driver.
It is connected to the IMC for hands free telephony and voice control systems. The IMC has an
integrated noise suppression and echo cancellation system for hands-free telephone use.
OPERATION - INCONTROL TOUCH AND INCONTROL TOUCH PRO AUDIO SYSTEMS
functions. The following systems can be controlled by voice control:
Navigation system
Radio
Media devices.
NOTE:
Voice control of navigation system is not available on InControl Touch Pro audio systems.
The voice control system uses a 'visual prompter' system. The visual prompter shown in the TS guides
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the user through the flow, showing examples of what they can say next, and also confirmation of
where they are in the conversation flow.
NOTE:
Telephone voice commands are only accessible when a Bluetooth® device is paired and
connected to the vehicle.
Voice Control Switch
ITEM DESCRIPTION
1 Voice control switch
The system is operated by the voice control switch on the left steering wheel switchpack. Voice
commands are detected by the dedicated microphone in the overhead console. When giving a voice
command audible feedback will be heard through the vehicle's audio speakers.
Efficient operation of voice control is reliant on the user understanding some of the following basic
operating conditions:
Face forwards, sitting in a normal driving position
After pressing the voice button, always wait for the end of the audible tone before speaking
Speak naturally, as if you were talking to a passenger or using a mobile phone without pausing
between words
When the system asks for more information, always wait for the end of the tone before responding
Always say numbers clearly but at a natural pace
Excessive noise, for example while driving with windows open, may cause voice command mis-
recognition. If it is too noisy to use the phone, it is likely that voice commands will not be
recognized.
Most accents are understood without difficulty, but if the system does not recognize the command it
will allow two more attempts to say the command.
Voice feedback is given in the same language as the command recognition.
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All feature items listed that can be activated by voice control, can also be activated by touching the
relevant command list item on the TS. A list of the available features can be displayed by saying the
voice command; "More Commands". Alternatively, saying "All Commands" or selecting 'All Commands'
via the TS, will enable visual and audible instructions to be given in a default sequential order,
starting with navigation Commands and then followed by other available features. The voice control
system will work with the user to display the feature lists individually. Say (or select) "Navigation
Commands" or "Phone Commands", then only the relevant commands for that feature will be read out
and displayed.
Starting a Voice Session
To start a voice session the driver operates the voice control switch on the left steering wheel
switchpack briefly. An audible tone can be heard, followed by the presentation of the 'Say What You
See' (SWYS) visual command list in the TS indicating some commonly used available commands. A
voice symbol indicates that the system is listening. Always wait for the listening tone to finish playing
before using the command. To end a session press and hold the voice control switch until a double
beep is heard.
When the voice control switch is pressed on the left steering wheel switchpack, a signal is received by
the AHU via the clockspring assembly on a Local Interconnect Network (LIN) bus. A voltage is sent on
a single wire from the switchpack, through a resistive ladder and converted to a LIN bus signal. The
whole process is then initiated via the APIX2 connection between the AHU and the TS; for example
the TS starts the voice session and carries out the resulting action requested by the user, but the AHU
maintains the dialogue with the user. The SWYS visual prompter is calculated and presented in the TS
when requested to do so by the AHU. The accompanying voice feedback is sent to the Audio Amplifier
Module (AAM) for broadcast over the speakers from the AHU. If a recognized user instruction is
received via the microphone, this is then processed and sent to the TS to perform the required action.
The InControl Touch audio system has speaker adaption that continuously adapts to the person
speaking. When a new user speaks, the first 4 to 5 recognitions may be inaccurate as the system is
adapting to the new user's voice.
Navigation Destination Entry by Voice - Not applicable to InControl Touch Pro Audio Systems
Destination entry uses phonetic transcriptions of the navigation data (stored as part of the map data)
to offer the user the ability to enter an address or postcode into the Navigation system by voice. The
user simply follows the visual and audible instructions given by the voice system and enters their
desired address in a step-by-step manner or one shot destination entry (for example; House No, then
Street, then Town).
At each address entry stage, the user's voice command is matched against the phonetic map data and
a list of likely recognition candidates is presented in a "pick list" for the user to select from. If the
chosen address has more than one location associated with it, the voice system will work with the
user to determine the exact address they wish to navigate to.
Dialling from the G2P Phonebook
Provided the phonebook has been downloaded via Bluetooth®, the voice system is able to perform a
grapheme-to-phoneme (G2P) transcription of each of the names stored in the phonebook. This is then
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used by the voice system to allow the user to dial a contact by saying the name stored in the
phonebook, there is no need to store a voicetag first.
The user's voice command is matched against the phonebook entries and a list of likely recognition
candidates is presented in a "picklist" for the user to select from. If the chosen contact has more than
one number associated with it, the voice system will work with the user to determine the exact
number they wish to dial.
InControl Touch
The contact name must be spoken as displayed in the phonebook in the TS. For example, if "Smith
Steven" is shown in the Phonebook in the TS, it is unlikely that the voice system will recognise
"Steven Smith" (order reversed), "Steve Smith" or just "Steven" (partial name) correctly.
InControl Touch Pro
Partial name matching is used with InControl Touch Pro.
The system will attempt to recognise names based on the currently selected voice language. Foreign
contacts may not be recognised correctly and depending on the characters used, may not be
recognised at all.
Tuning to Radio stations
Depending on the region, user can speak commands to tune to frequency or FM station Names. In
European regions only, 'Tune to Station Name' is available which matches the user's spoken station
name with the stored pre-set names and also stations available within range of the vehicle. For
example the user can say "Station<Radio 1>". In North American and ROW regions the user can tune
to a valid frequency for that region. For example the user can say "Tune to 94.5".
Playing and Browsing music from the connected Media devices
There are also voice commands to 'Play and Browse' music from the USB and iPod® devices
connected to the system. The user can start interacting with the system by first speaking the music
types; for example "Genre" and "Artist". The system will ask the user to either "List All", or select
further browsing or play music at that level. The user can start at 'Genre' and browse the 'Album'
entirely by voice commands.
The user can also give one shot commands, for example; "Play <Artist Name> <Album Name>" or
"Play <Artist name> < Song Name>" to be able to play individual songs or albums from specific
artist. For example the user can speak "Play Michael Jackson Bad".
All commands can be spoken irrespective of the current system audio/video mode. The voice system
will change modes and audio sources relevant to the command, only if the request is possible. For
example, when in 'Tuner' mode, if the user requests to play a song from USB, the system will check
that a portable device is connected to the USB port. If a valid device is found, the mode will change to
USB and start playing the requested song.
CONTROL DIAGRAM - INCONTROL TOUCH AUDIO SYSTEMS
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NOTE:
A = Hardwired; AU = APIX2
ITEM DESCRIPTION
2 Touch Screen (TS)
4 Vehicle audio speakers
5 Ground
9 Microphone
10 Clockspring
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CONTROL DIAGRAM - INCONTROL TOUCH PRO AUDIO SYSTEMS
NOTE:
A = Hardwired; AU = APIX2
ITEM DESCRIPTION
2 Touch Screen (TS)
4 Vehicle audio speakers
5 Ground
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8 Microphone
9 Clockspring
10 Steering wheel switchpack
cardiagn.com
2016.0 XF (X260), 415-01
WI-FI ANTENNA (G2159860)
REMOVAL


3.
Remove the Wi-Fi antenna.
INSTALLATION
cardiagn.com
1.
Install the Wi-Fi antenna.


cardiagn.com
2016.0 XF (X260), 415-01
WI-FI ANTENNA (G2159892)
REMOVAL


3.
Remove the Wi-Fi antenna.
INSTALLATION
cardiagn.com
1.
Install the Wi-Fi antenna.


cardiagn.com

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PUBLISHED: 04-JUL-2017

2016.0 XF (X260), 415-01

INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH PRO

AM/FM ANTENNA AMPLIFIER (G2159865)

REMOVAL AND INSTALLATION

1. Remove the C-Pillar trim panel.

Disconnect the AM/FM antenna amplifier electrical connector.

Remove the AM/FM antenna amplifier retaining bolt.

Remove the AM/FM antenna amplifier.

Install the AM/FM antenna amplifier.

Install the AM/FM antenna amplifier retaining bolt.

Connect the AM/FM antenna amplifier connector.

2. Install the C-Pillar trim panel.

INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH

AM/FM ANTENNA AMPLIFIER (G2159896)

REMOVAL AND INSTALLATION

1. Remove the C-Pillar trim panel.

Disconnect the AM/FM antenna amplifier electrical connector.

Remove the AM/FM antenna amplifier retaining bolt.

Remove the AM/FM antenna amplifier.

Install the AM/FM antenna amplifier.

Install the AM/FM antenna amplifier retaining bolt.

Connect the AM/FM antenna amplifier connector.

2. Install the C-Pillar trim panel.

INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH PRO

AUDIO AMPLIFIER MODULE (G2159859)

REMOVAL AND INSTALLATION

Remove the front tread plate trim panel.

2. Remove the front left seat.

3. Disconnect the startup battery ground cable.

Position the front carpet to one side.

Position the air vent to one side.

Position the rear carpet to one side.

Remove the audio amplifier module cover trim panel.

Remove the audio amplifier module.

2. Install the audio amplifier module cover trim panel.

3. Reposition the rear carpet.

4. Reposition the air vent.

5. Reposition the front carpet.

6. Connect the startup battery ground cable.

7. Install the front left seat.

8. Install the front tread plate trim panel.

INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH

AUDIO AMPLIFIER MODULE (G2159880)

REMOVAL AND INSTALLATION

1. Disconnect the startup battery ground cable.

2. Remove the loadspace left trim panel.

Vehicles with InControl Touch.

Disconnect the electrical connectors.

Remove the Audio Amplifier Module (AAM).

Vehicles with InControl Touch Pro.

Disconnect the electrical connectors.

Remove the AAM.

Vehicles with InControl Touch Plus.

Disconnect the electrical connectors.

Remove the AAM.

1. To install, reverse the removal procedure.

INFORMATION AND ENTERTAINMENT SYSTEM - VEHICLES WITH: INCONTROL TOUCH

AUDIO HEAD UNIT (G2159879)

REMOVAL AND INSTALLATION

Jaguar diagnostic equipment

2. Remove the integrated control panel.

Remove the 2 screws.