Requisition ID: 

req29674
Job Title: Receptionist - PlayMatters
Sector: Operations
Employment Category: Regular
Employment Type: Full-Time
Compensation: UGX 0 - 0 Salary
Location: Kampala, Uganda

Job Description

Reporting to the Administration Officer, the Receptionist is responsible for providing support
for day-to-day administrative requirements, functions, and general office management of the
IRC PlayMatters regional office.
Duties and Responsibilities
Front Office Management
 Ensure that reception services are provided in such a fashion that visitors are provided
with a warm welcome and that their needs are swiftly attended to.
 Ensure that all incoming communications (telephone calls, letters, email etc.) are
responded to professionally and reliably passed on to the appropriate person(s)
 Ensure that the mails are collected from the post office on a regular interval and ensure
timely distribution of mail/messages.
 Ensure that all paperwork is filled and manage the filing system.
 Ensure all newspapers are received and tracked for effective accountability.
 Ensuring that the office environment is clean, well-organized and attractive and that
break tea is provided to a high standard of quality and hygiene
 Ensure that Office equipment is switched off accordingly and the premises securely
closed.
Utility Management
 Ensure that all office utility bills, (electricity, water, security etc) are paid on time in
liaison with the Administration Officer.
 Prepare monthly inventory reports and submit timely to the Administration Officer.
Travels and Accommodation
 Work with the Administration Officer and the drivers to organize in country travels and
update the travel tracker.
 Assist in booking accommodation for staff members.
 Read and become knowledgeable of the IRC Admin and HR Policies and Procedures.

Qualifications

 Diploma/Higher education in Secretarial Studies, Business administration or any other

related course.
 Strong organizational, interpersonal skills
 Good administrative skills
 Strong written and oral English communications skills
 Excellent computer skills including MS Word, Excel, PowerPoint and Outlook
 Must be able to work independently while being a strong team player.
 Strong skills in collaboration with multi-cultural and diverse teams.
 A team builder with excellent people skills; must be culturally sensitive.
Please note:
 This position is open only to Ugandan nationals.
 Deadline for receiving applications is August 23rd 2022.
 
The IRC and IRC workers must adhere to the values and principles outlined in the IRC Way –
Code of Conduct. These are Integrity, Service, and Accountability. In accordance with these
values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and
Abuse, Child Safeguarding, Harassment-Free Workplace, Fiscal Integrity, Anti-Retaliation,
Combating Trafficking in Persons, and several others.
We are committed to narrowing the gender gap in leadership positions. We offer generous
benefits that provide an enabling environment for women to participate in our workforce
including parental leave, gender-sensitive security protocols and other supportive benefits and
allowances. We welcome and strongly encourage qualified female professionals to apply.
All staff, regardless of role, are required to create a culture of client responsiveness by
requesting and using client feedback data to make decisions. In addition, all staff are expected
to demonstrate inclusiveness when making programmatic decisions and working with clients,
partners and colleagues from diverse backgrounds. You can read more about the IRC’s
commitment to client responsiveness here: https://www.rescue.org/resource/client-
responsiveness-introduction-and-faq
IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without
regard to race, sex, color, national origin, religion, sexual orientation, age, marital status,
veteran status, disability or any other characteristic protected by applicable law.