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#ExperiencePMI - Virtual Experience Series

SESSION 209

THE FUTURE OF THE PMO

Adam Selverian, PMI-RMP, PMP

Vice President of Project Management
Accelerant Holdings

#ExperiencePMI
 Learning Objectives
At the conclusion of this session, attendees will be able to:

Takeaway tools and real-

Understand the
world standard operating
importance
procedures to structure a
of leadership skills and
new PMO or modify
emotional intelligence.
an existing PMO to
ensure an efficient well-
run program
which matches the global
industry standard.
#ExperiencePMI - Virtual Experience Series
 Objective of a Global PMO

The PMO’s primary

The mission of the Global PMO
responsibility is to manage and
is to provide an enterprise-wide
control project constraints by
approach to identify, prioritize,
ensuring project plans are
and successfully execute a
implemented on schedule,
portfolio of initiatives and
within scope, and budget.
projects that are aligned with
continuous process
The PMO should be proactive
improvement strategic goals
and help mentor, train and
and vision.
provide the tool set necessary
to take on projects for the
entire organization.

Project management leadership is responsible for establishing and implementing best practices
for the benefit of the organization. This encourages collaboration, standardization, and overall
improvement.
 What Are the Current Challenges You Are Facing Today?

 “Resource management” is the single most cited challenge area for

PMOs today.

 Maturity of the processes to ensure consistency on how to identify, prioritize and

execute projects that align with the strategic goals.

 Maintaining an effective strategic forecast.

 Improving the PMO strategic role in the organization.

 Building stronger support with senior management.

 Projects consistently being delivered late.

 Dissatisfied project sponsors.

 Global PMO Best Practices to Address
for Current and Future State Challenges

 Global PMOs actively contribute to enterprise strategic planning.

 Organizations take a strategic and integrated approach to resource forecasting

and loading.

 Organizations make large investments in training project managers.

 To build a global PMO it is critical to convey the message from a macro to micro
perspective. Need to understand your organizations current state before you
can strategize for creating the future state PMO.

 It is critical for the audience to understand the core of the PMO existence for
any organization.
 New Global Approach of the PMO

 Standardized Policies & Procedures

 Portfolio Management
 Project Alignment and Prioritization
 Resource Allocation & Leveling
 Continuous Improvement
 Project Success Criteria
 Performance Metrics
 Training
 Governance
PMO Progression Competencies
 LEADERSHIP

&

EMOTIONAL INTELLIGENCE
 What is Leadership?

The art of influencing others to accomplish what needs to be

done in the project.
 What is Emotional Intelligence?

The capacity for recognizing our own feelings and those of others, for motivating
ourselves, and for managing emotions well in ourselves and in our relationships.
 Projects are People

Understanding
Before the
of the
PMO is what it
is and we’re organization's
going to drive culture is key
to what we
need to do People and What is the
Culture core goal of the
organization?

It has been a huge The fully matured

mindset shift from
and advanced What do they
enforcing standard
PMOs are asking
operating procedures to
the RIGHT want to
instead getting input and
establishing guidelines. questions achieve?
Self-Awareness
• Before you can understand others, you need to be aware of your own
feelings.

• You have to know your strengths and weaknesses as well as your personal
values and life goals.

• If you understand your feelings and their impact on others, it will help you
make better decisions.

Self-regulation
• Negative emotions, such as anger for example, are often counterproductive.

• It is important that this does not mean that feelings should be suppressed, but
only that you should not focus on disruptive emotions but transform them into
positive emotions.
Motivation
• Self-motivation is important to reach your goals and it will motivate others to follow
your lead.

• You should not only be motivated for economical or prestige reasons, but for
achievement’s sake.

Empathy
• Empathy is the skill to recognize and understand other people’s feelings.

• When you can relate to another person’s emotions, you can better react to them
and adapt your own emotions to accommodate them more.

Channell, Mathew (October13, 2021). Daniel Goleman’s Emotional Intelligence In Leadership: How to Improve Motivation In Your Team
https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_electronic_sources.html
Social Skills

• Interpersonal skills are essential for successful communication.

• People with better social skills will be able to empathize and communicate with
others better. It is also a helpful skill for influencing others in order to reach
desired outcomes, not through manipulation, but because of mutual respect and
trust.

Channell, Mathew (October13, 2021). Daniel Goleman’s Emotional Intelligence In Leadership: How to Improve Motivation In Your Team
https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_electronic_sources.html
 Key Takeaway(s)

Key takeaways from this session:

 A successful PMO provides the support and direction for all projects within an
organization both directly and indirectly.

 Projects are People

 The PMO should be proactive and help mentor, train and provide the tool set
necessary to take on projects for the entire organization.

#ExperiencePMI - Virtual Experience Series

 Action Plan – What’s Next?

1. Take a current snapshot of your existing PMO.

2. Analyze what you feel is working well and not well and how the company's culture
fits in.
3. Create a strategy to address that which is not working well and any gaps.
4. Review this strategy with the management team, make your adjustments based
on their feedback, and ensure you have their support.
5. As you begin to roll out your future PMO you must be able to answer the
questions of why this new strategy will benefit the people and the organization.
6. Every quarter you should be assessing the progress of your strategy and make
any necessary adjustments based on your findings.

#ExperiencePMI - Virtual Experience Series

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THANK YOU