Republic of the Philippines

UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS

Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

Name of Teacher ANGELE KAYE FLORES

Subject FOOD AND BEVERAGE SERVICES
Program/Year/Section/Major 1st YEAR COLLEGE (BTVTED 1 B FSM)
Teaching Date and Time DECEMBER 14,2022

I. OBJECTIVES
Course Description
Course Outcome/s
Intended Learning At the end of the discussion, the students are expected to:
Outcome/s •Greet and welcome the guests.
•Identify the 5 essential tips on how to welcome and greet guests.
•Perform correct procedure in greeting and welcoming the guests.
II. CONTENT/SUBJECT MATTER: Welcome and Greet Guests
III. LEARNING RESOURCES: Visual aids, textbooks, lectures, images, activity sheets
IV. PROCEDURE
A. Preliminary 1. Prayer
Activities 2. Greetings
3. Attendance
4. Classroom Standard
B. Reviewing Yesterday we have discussed about table reservation
Previous 1. What is table reservation? 1. It is an arrangement
Lesson or 2. Why it is important to take table reservation? made in advance to have
Presenting the a table available at a
New Lesson restaurant.

2.Because in general,
reservation helps the
restaurant better
control the flow of diners
or guests in your
establishment.
•I'm happy to see, that you can still recall our prior
lesson. So let's move on, to the subject we'll be
discussing next.
C. Presenting
Illustrative
Examples/Inst
ances of the
Lesson
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

1. In the restaurant's
1. What have you seen in the picture? front door, there are one
2. What are the differences of the two? female and one boy.
3. Which one would you choose?
2. Different gender and
different facial
expression.

3. I'll choose the female.

•Ma'am.

• Who among you has had a visitor come to their home

in real life? •We're delighted to offer
the most hospitable
• When you see them, what will you do first? welcome we can, Ma'am.

•Smile, greet the visitors

warmly and relax facial
expression, Ma'am.
•Excellent. What else?

•Very good.
D. Establishing a
Purpose of the •What do you think is our lesson for today? • Ma'am.
Lesson

•Yes, Langomes. • Welcoming and

greeting guests, Ma'am.

•Great, thank you Langomes

•At the end of the

discussion, the students
•Everyone, please read our objective for today. are able to:

1. Greet and welcome

the guests.
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

2. Identify the 5 essential

tips on how to welcome
and greet guests.

3. Perform correct
procedure in greeting
and welcoming the
guests.
E. Discussing
new concepts • On the basis of my attendance record, two students
and practicing will be randomly selected. One student will play the
new skills # 1 part of a guest, and another will play the hostess or
waiter.

• So, to be fair, in the Student I'd number, I'd prefer.

And whoever is called, kindly come forward and pose as
if you two are in a restaurant, greeting and welcome
guest.

•As they work, the other students will watch and

observe.

•Yes, Ma'am.
•Are you excited, class? Without a further a do,
Let's begin.

•Alright, 21-42274. Cabrillos, Ardi John will be the •Yes, Ma'am.

hostess/waiter. And, 21-70129 Langomes, Estela Mae •Lights, camera, action.
will be the guest.

•Thank you very much, to the both of you. Job well •1,2,3 (Clap), 1,2,3
done. Ok class, let's give them a Mommy Dionisia clap. (Stomp) Very Good!3x
(Shout)

• What did you notice about the performance of Ardi

and Estela? •Smile, have eye contact
and greet visitor warmly.

•Excellent. What else? •While welcoming and

addressing guest, Ardi's
posture is improper,
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

•Nice observation, Miss Hamaguchi. Ma'am.

• Therefore, a sincere welcome reaches out and

positively pulls guests into the hospitality setting they
have selected and makes guests feel like they have
made a good choice.

F. Discussing
new concepts
and practicing
new skills # 1

G. Developing • According to your peers' performances, it is important

Mastery to greet and welcome guests? • Yes, Ma'am.
•Definitely yes, because a sincere welcome goes
beyond words, it produces a feeling of caring and
delivers a sense of joy.

•Let's start our proper discussion

H. Making
Generalization
s and
Abstractions
about the
Lesson

•In the hospitality industry, a true welcome reaches out

and pleasantly effects guests.

•It is essential to make eye contact, dress to impress

and make the guests feel special? •Yes, Ma'am.
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

•How do you welcome a guest?

• The employee who greets the guest should use very

brief but welcoming phrase to greet guest like “Good •Yes, Ma'am.
Morning/Afternoon/Evening, Sir/Madam …. Welcome
to XYZ (Name of Your Restaurant”). Must remember
ladies should be greeted first. While welcoming and
greeting guest, it should have a correct posture.
Understand, students?

•The five essential tips on how to welcome and greet

guests are the following:
1. On it immediately with the smile
2. Address them with respect
3. Continue to act quickly but be polite
4. Listen closely
5. Relaxed facial expression

I. Finding
Practical "Random Name Picker"
Applications •Whoever spins the wheel and reveals the name of the
of Concepts arrow will be the one to answer my questions. And if
and Skills in she or he responds approximately based on our criteria.
Daily Living The entire class will receive a gift.
•It has 5 tips given on
CRITERIA how formally welcome
and greet guests. Hence,
Excellent Very Satisfied Good a smile is an invitation.
5pts Satisfied 3pts 2pts Smiling set a tone. It
4pts
CONTENT establishes a rapport and
ORGANIZATION initiates trust, the
UNDERSTANDING cornerstone of every
SENTENCE business relationship.
STRUCTURE

*How many tips that I've given on how formally

welcome and greet guests? Choose 1 tip and explain it's
important.
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

J. Evaluating
Learning •I will divide the class into two groups. Each group will have
2 representative demonstrate, on how to welcome and greet
guests. I will give only 5 minutes to prepare and 3 minutes to Yes, Ma'am.
perform here in front. All clear, students?

CRITERIA Excellent Very Satisfactory Needs Total

satisfactor 2pts Improve
5pts y ment
3pts 1point

Greet and
welcome
guest
Present
the 5
essential
tips on
welcome
and greet
guests
Perform
correct
procedure
in
greeting
and
welcomin
g the
guests.
K. Additional • Read the poem "The Guest House" by Rumi. Write 1-5 •Yes ma'am.
Activities for sentences only in a 1/2 crosswise and still the criteria
Application or for scoring will be same in our last Activity above.
Remediation Answer the question. What is the poem meaning or
theme all about? Submit it on December 15,2022 •No ma'am.
(10:30am).
V. REMARKS:
VI. REFLECTION:

No. of learners who earned 80% in the evaluation

No. of Learners who scored below 80% who need additional activities for remediation

Did the remedial lessons worked? No. of learners who have caught up

with the lesson

No. of learners who continue to require remediation

What teaching strategies worked well? Why did these work?

What difficulties did I encounter which my principal or superior can help me solve?

What innovation or localized materials did I use/discover which I Wish to share with other teachers?
 Republic of the Philippines
UNIVERSITY OF SOUTHERN MINDANAO- KIDAPAWAN CITY CAMPUS
Sudapin, Kidapawan City, North Cotabato

LESSON PLAN

Personal Insights:

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