Update on FM Meet MOM as on 30th Nov'22

Target Date
S.No. Points Discussed Update on Action Plan (initial/new) Status Responsibility

1 Hygiene of common area washroom One housekeeping boy from 7AM till 9PM, dedicatedly Continuous Continuous process, HK team taking CBRE
deployed for all parcel washroom cleaning. process further measures to enhance the cleaning.

2 Permanent marking of Gents and ladies Paint marking done in all washrooms with ladies and Closed Closed CBRE
washroom in common areas Gents toilet

Continuous process, Security team

Basements ventilation fan to be operate Fire and safety team operate these ventilation fans on
3 for 5 -10 minutes on regular basis daily basis Closed operating the ventilation fan on regular CBRE
basis as per sechulde

4 Fan for basement guards Pedestal Fan to be provided to basements guards Closed Closed CBRE

Continuous process as per set sechudle,

Scrubbing and deep cleaning of lobbies Scrubbing carried out by Housekeeping team on Continuous register been signed by the random
5 and receptions monthly basis process residents ,while carrying out the scrubbing CBRE
in tower lobbies

6 Cleaning of Lift Cars Lift car been cleaned by housekeeping team with Continuous Continuous process CBRE
chemicals process

Water bodies been cleaned by housekeeping team on Continuous Continuous process, Team been using
7 Deep Cleaning of Water bodies CBRE
weekly basis with scalent chemicals process antiscalent chemical for effective cleaning.

Closed (some Malfunctioning occured in

8 Review of automatic changeover Closed P2 from past 3-4 days but technical team CBRE
rectified the problem on 29th Nov'22 and
now it is under observation)

Common movies show has been started on weekends,

9 Common movies in Theatres however residents have requested to keep one slot for Closed Closed CBRE
resident personal movie show

We had detailed discussion with OEM over

Concern of frequent breakdown of D tower lift was this and have regularly monitored the
10 D tower Lift issues raised by the resident. This will be investigated on 9/20/2022 asset for its operations. As result, there CBRE
ground. have been minimal breakdowns in the lift
in last 3 months. The asset is still kept
under observation.

Proper Briefing and training session to be arrange for Continuous process, CRM team
11 Monitoring of helpdesk complaints closure helpdesk executive to ensure timely closure of Continuous monitoring the complaints on regular CBRE
complaints. Also CRM manager will also monitor the process basis and as result count of open
complaints for any lapses complaints has been reduced.

Pet Guidelines to be circulated to residents after Guidelines has been shared periodically
12 Guidelines for Pets in the society seeking the proper information from concern 30.09.2022 GPL/CBRE
authorities with all the residents over located app.

Festival celebrations should be more cultural and less Navratri's and Diwali event celebrated
13 Residents Engagement Activities and rates commercial. Fares of the stalls should be checked and 10/31/2022 with respective themes and the feedback CBRE
of stalls received from residents was generally
should be comparable to market rates. good.

Way forward plan

Waste segregation to be start at source level, FM team Procurement of Infra required for this
1 Implementation of Waste Segregation will circulate SOP for the same and also maid training 12/31/2022 purpose is under progress and waste CBRE/GPL
process program for waste segregation to be start. Also existing segregation is expected to start from
machines for composting to be made operational Jan'23 onwards

Survey of Façade repair already been done and work is

already started from E tower. Post repairing of outer Work is in underway by GPL in Tower A
2 Common area Painting and Façade repairs façade and leakage repair , paint work to be initiated. 3/31/2023 and Tower E. Due to NGT ban recently, GPL/CBRE
Meanwhile internal technical team will start the plaster timelines of this activity got extended
repair and paint job at approachable areas.

Basement whitewash to be initiated by internal Leakage rectification WIP and paint work
3 Whitewash of the basements technical team 3/31/2023 is in progress for basement ramps CBRE/GPL

Both the events will be done keeping in mind the

4 Diwali and Dandiya Festival tradition and culture of the respective festivals. We will Closed Closed CBRE
get in touch with staff vendors to give rates
comparable to market

Since there was very less participation from the

residents in fire evacuation drill, FM team has planned Closed, Fire drill was also conducted on
5 Door to Door fire extinguisher training to start door to door fire training and same will be start Closed 13th Nov'22 CBRE
from 3rd week of September

Plants like, Putonia, Salvia, Delia,

Winter plantation to be start from last week of Dainthus , Guldavri, Poppy, Ice Flower,
6 Winter Plantation September or first week in October, basis on climate Closed English roses, carandola , marie gold and CBRE
conditions few more variety of plants planated during
this activity.

Lights continuously being replaced in

300 lobby lights and 400 basements lights replaced in
7 Common area light repair and replacement last quarter and further repairing work is in progress
for further enhancement.
common areas, the condition has been
12/31/2022 improved in last quarter and expected to CBRE/GPL
improve further in coming months.
Additionally 25 flood lights were installed
in dark patches as per requirement.

Work is in underway in parcel 3 and Parcel

8 Basement leakages work Tray fixing work is almost completed in Parcel 2 and 12/31/2022 1 but timeline got extended due to NGT CBRE/GPL
work is in progress for parcel 1 and Parcel 3 ban in Nov'22

Preparedness of Air conditioning system
9 and swimming pool operation for next
summer
Technical team were briefed for sharing the detailed
snagging report of A/C's and swimming pool to ensure
timely rectification before next summer.
Vendors have been aligned for the survey
and to submit the complete report and
3/31/2023 CBRE/GPL
commercial. This is expected to be done
by end of March'23
Cake 3500
1900
300
270
350
6320