Document

601-00004-099
Number:
Title: EX5000 MFD Pre-Release 7 Software to Release 8.1 Software
Upgrade
Revision: 00
Date: 30 June 2010

1. Planning Information

1.1 Distribution/Eligibility
This Service Bulletin may be distributed only to those groups indicated below with a check
mark:

Group Distribution?
Avidyne internal √
Avidyne-authorized Service Facility √
Avidyne Web Post

Avidyne-authorized Installer √
Avidyne OEM customers √
End-use customers, owners and operators

The Accomplishment Instructions contained in Section 3 may only be performed by

appropriately authorized Avidyne Service or Manufacturing Facilities, Avidyne authorized
OEM customers, or Avidyne-authorized Installers.

1.2 Effectivity/Compatibility
This Service Bulletin applies to Avidyne Multi-Function Displays (MFD), part number 700-
00004-XXX or 700-00030-X0X, installed in a variety of aircrafts with software part numbers
530-00180-() or earlier.

1.3 Concurrent Requirements

None.

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1.4 Reason
The procedure in this service bulletin will modify the software in the MFD to provide all
existing functionality of previous MFD software levels, including optional functions, except
as described in the following paragraph. For some MFDs, it will add support for the MLX770
Two-Way Datalink Transceiver System, full compatibility with the Avidyne TWX670 Tactical
Weather detection System, additional WSI Inflight datalink weather and XM Datalink
weather coverage and products. For all MFDs it will add capability to allow the display of
lightning, winds & temps aloft, and satellite IR imagery received via the MLX770. Also for
all MFDs, the capability to display Europe VFR (Bottlang) charts will be added.
NOTE: The Orbcomm Narrowcast Datalink function is not supported by the MFD
Release 8.1 Software. If the MFD being considered for upgrade makes use of
the Orbcomm Narrowcast Datalink function, the upgrade described in this
service bulletin should not be performed. In fact, the upgrade steps described
in section 3.3.2.1 will not be able to be accomplished.
NOTE: Some installations of EX5000 MFDs have been made with Garmin 400 and 500
series GPS units connected via RS-232 under previous revisions of the 600-
00073 installation manual. Those installations are known, non-compliant
installations with respect to TSO-C165 as curved paths from the GPS are
depicted as straight lines on the MFD. Avidyne recommends customers with
Garmin 400 and 500 series GPS units connected via RS-232 switch to an
ARINC 429 connection, otherwise the following warning must be added to the
pilot’s guide: “Warning: The EX5000 MFD will display straight lines instead of
curved lines when curved paths are in the flight plan of a Garmin 400 or 500
series GPS unit.” For more information see the EX5000 Installation Manual,
600-00073 Rev 24 or later.

1.5 Description
This Service Bulletin describes the procedures to field-install the new Release 8.1 software
part number 530-00201-XXX into an EX5000 MFD.
NOTE: The actions of this service bulletin DO NOT transfer navigation or chart
databases, or checklist data. These databases must be updated through the
normal update procedures to be current.
NOTE: The Save and Restore Utility will not restore the previous 100 hours of EMax
Engine Data to the MFD software. To save the last 100 hours of EMax Engine
Data from the MFD software, the EMax Total Engine Management download
procedure needs to be accomplished before proceeding with the Save &
Restore procedures.

1.6 Compliance
This Service Bulletin is optional.

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1.7 Approval
The engineering data underlying the accomplishment instructions contained in Section 3 are
FAA approved. No other portion of this service bulletin is FAA approved.

1.8 Time Required

Complying with this Service Bulletin should take 1 person less than 1 hour.

1.9 Weight and Balance

No change.

1.10 Electrical Load Data

No change.

1.11 Software Accomplishment

This service bulletin describes the installation of software, which has been developed with a
DO-178 level D compliant process.

1.12 Reference
Refer to the EX5000 MFD Installation Manual part number 600-00073 Rev 24 or later for
details about MFD software setup instructions.

1.13 Publications affected

The EX5000 MFD Pilot’s Guide and MFD Pilot’s Guide Addendum contains setup and
operating information for all functions included in software part number 530-00201-XXX.
Applicable pilot guide part numbers are listed below.
Pilot Guide Document Number Applicable Aircraft
600-00108-003 Rev 00 or later All Cirrus
600-00121-001 Rev 00 or later Piper PA34 or PA46
600-00105-001 Rev 00 or later Piper PA28, PA32, and PA44
600-00102-002 Rev 00 or later All Cessna (formerly Columbia)
600-00151-001 Rev 00 or later Aftermarket, non-radar
600-00152-001 Rev 00 or later Aftermarket, radar
MFD Pilot Guide Addendum
600-00248-000 Rev 00 or later All

The pilot guide appropriate for the intended aircraft and addendum must be delivered to the
operator.

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 The EX5000 MFD Installation Manual part number 600-00073 Rev 24 or later contains
information on installation, setup and checkout of all functions included in software part
number 530-00201-XXX.

2. Material – Cost and Availability

Cost: Pricing information is available from Avidyne.
Availability: The documents and required equipment to perform this Service Bulletin are
available from Avidyne upon request.

3. Accomplishment Instructions

3.1 Required Materials Supplied in Upgrade Kit

1. _____ Replacement Compact Flash card, with one of which must appear in the
following table.

Table 1: Compact Flash Media Part Numbers

Replacement Compact Flash Corresponding Software part

media part number
North and South America
053-00195-100 Rev02
053-00195-000 Rev02
053-00195-002 Rev02
053-00195-200 Rev02
053-00195-500 Rev02
053-00195-502 Rev02
International
053-00195-105 Rev02
053-00195-005 Rev02
053-00195-007 Rev02
053-00195-205 Rev02
053-00195-505 Rev02
053-00195-507 Rev02
number
530-00195-100 Rev02
530-00195-000 Rev02
530-00195-002 Rev02
530-00195-200 Rev02
530-00195-500 Rev02
530-00195-502 Rev02
530-00195-100 Rev02
530-00195-000 Rev02
530-00195-002 Rev02
530-00195-200 Rev02
530-00195-500 Rev02
530-00195-502 Rev02

2. ______ EX5000 Save & Restore Utility Zip Disk P/N per table below.

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 Table 2: Applicable Save & Restore Utility Part Numbers

Old Software Part Number Save and Restore Utility P/N

530-00180-() 055-00197-001 Rev 01 (USB drive)

3. ______ Compact Flash with Single Use Upgrade Utility for EX5000 Release 8.1 and EX500
Release 4.1, part number 053-00204-000 Rev 00
Note: this utility can only be used one time before becoming disabled.
4. _____ Entegra EX5000 Series MFD Installation Manual p/n 600-00073 Rev 24 or later,
hereafter referred to as the “Installation Manual”.

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3.2 Required Materials, NOT supplied in upgrade kit
1. ______ A USB 2.0 single slot compact flash card reader device
2. ______ EX5000 Save & Restore Utility Zip Disk P/N per table below.

Table 3: Applicable Save & Restore Utility Part Numbers

Old Software Part Number Save and Restore Utility P/N

530-00137-000 054-00197-000 Rev02 (Zip disk)
530-00148-000 054-00197-001 Rev01 (Zip disk)
530-00162-000
530-00162-002
530-00170-000
530-00170-002

3. ______ Avidyne data loader, either 250 MB or 750 MB (part numbers 200-00048-000 or 200-
00177-000, respectively)
Note: Only the 250MB or 750 MB data loader can be used with the 250MB
“Configuration Save & Restore Utility” Zip disk, Avidyne media part number
054-00014-000. The disk will not work with a 100MB data loader.

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3.3 Accomplishment Procedure
This software update is accomplished in two parts. In the first part, the compact flash card
inside the EX5000 is replaced to upgrade the MFD to Release 7 software. In the second part,
the software on the compact flash is updated to Release 8.1 through the use of field loadable
software utility.

3.3.1 Part I – Replacing Compact Flash to Upgrade to Release 7

3.3.1.1 Procedure Using Save and Restore Utility on USB Drive

3.3.1.1.1 Saving Configuration Data

1. _____ Carefully remove the EX5000 MFD from the aircraft instrument panel per the
Installation Manual. Then copy down the EX5000 MFD serial number shown on TSO
label either on the back or top of the MFD.

2. _____ Re-install the EX5000 MFD back into the aircraft instrument panel per the
Installation Manual. Power up the EX5000 MFD and verify the MFD software level is
Release 6 Software P/N 530-00180-().

3. _____ With the original MFD installed in the aircraft and powered off, attach an
Avidyne EX5000 Configuration Save & Restore Utility USB Flash drive P/N 055-
00197-001 Rev01 into the USB port on the MFD.

4. _____ Apply power to the MFD. If the wrong version of CSR Utility is used, this will
be displayed on the screen and the operation cannot proceed.

5. _____ If the MFD is running an eligible software version for use as a Source card, the
following (or similar) will be displayed:

6. _____ Press “Save” to proceed with saving the configuration data to disk, or “Cancel”
to discontinue the operation and allow the MFD to boot normally.

7. _____ After “Save” is selected, a final confirmation must be made that a Save is
desired. The following confirmation screen (or similar) will be displayed:

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 8. _____ Press “Confirm” to begin the Save operation, or “Cancel” to discontinue.

WARNING:

Do not select “Confirm” unless you have either a replacement

MFD or a replacement Compact Flash card on hand and ready to
install.

Selecting “Confirm” will disable the original MFD (or Compact

Flash) and will render it unusable.

9. _____ In most cases, the CSR Utility will then begin transferring all saved
configuration data to the USB Flash drive.

In some instances, however, the CSR Utility will first prompt for the MFD serial
number to be entered. This may occur if a previous software upgrade had not been
performed correctly.

If a serial number entry is required, the utility will display:

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 Use the knobs to enter the serial numbers into the text box as shown. If the serial
number contains fewer than 8 characters, add leading zeroes as necessary. For
example, if the MFD serial number is “1234”, then enter “00001234.”

Press “Accept” to enter the MFD serial number and proceed with the Save operation,
or “Cancel” to discontinue the entire operation and allow the MFD to power up
normally.

10. _____ After the MFD serial number has been entered or if no serial number entry was
required, the CSR Utility will transfer all saved configuration data to the USB flash
drive. A status display and a progress bar will be shown, similar to the following:

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 11. _____ After all the data has been saved a display similar to the following will be
shown:

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 12. ______Press “Done.” A message will display stating ”Disconnect Data Loader from
MFD” but DO NOT remove the CSR Utility USB Flash drive from the MFD, now
press any key to continue.

At this point, the original MFD or Source Compact Flash has been disabled and
cannot be used in an aircraft. A disabled unit will display a screen similar to
following:

13. _____Power down the MFD, then remove the CSR Utility USB Flash drive from the
MFD. The MFD can now be removed from the aircraft for Compact Flash card
replacement.

3.3.1.1.2 Replacing the original Compact Flash card with the Release 7 Compact Flash card
14. _____ Carefully remove the EX5000 MFD from the aircraft instrument panel per the
MFD Installation Manual.

15. ______ Remove the screws or nuts on either the side panel or top panel access cover
of the MFD and carefully pull straight out the original Compact Flash card.

16. _____ Insert the Release 7 Compact Flash card with part number listed in Table 1 and
reassemble either the side panel or top panel access cover with either the screws or
nuts.

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 17. _____ Reinstall the EX5000 MFD back into the aircraft instrument panel per the
Installation Manual. Power up the EX5000 MFD and verify the MFD software part
number is the one installed in Step 16 and listed in Table 1.

3.3.1.1.3 Restoring Configuration Data to a new MFD or Compact Flash card

18. _____ With the MFD installed in the aircraft and powered off, attach the CSR Utility
USB Flash drive used in Section 3.3.1.1.1 to the USB port on the MFD.

19. _____ Apply power to the MFD.

20. _____ If the MFD is running an eligible software version for use as a Destination
card, the following (or similar) will be displayed:

21. _____ Press “Restore” to continue with the restore operation, or “Cancel” to
discontinue the operation and allow the MFD to boot normally.

22. _____ Pressing “Restore” will allow the CSR Utility to copy the saved configuration
data from the USB Flash drive onto the Compact Flash card. Doing so will overwrite
the existing configuration and will also clear the saved data from the USB Flash
drive, so the operation must be confirmed before it will begin. The Restore
confirmation screen will appear, similar to this:

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 23. _____ Press “Confirm” to proceed with the Restore process, or “Cancel” to
discontinue the operation.

The configuration data is transferred to the new MFD or Compact Flash

24. ______ Press “Done” when the transfer process is complete. When a message states
“Disconnect Data Loader from MFD”, DO NOT remove the CSR Utility USB Flash
drive from the MFD, but press any key to restart the system. When prompted, press
any key to continue. The Maintenance Mode screen will appear as below:

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 25. _____ Press Restart System to restart the MFD to normal flight mode.

26. _____ Part I of the update procedure is now complete. Proceed to Section 3.3.2 to
complete Part II of the update procedure.

3.3.1.2 Procedure Using Save and Restore Utility on Zip Drive

3.3.1.2.1 Saving Configuration Data

1. _____ Carefully remove the EX5000 MFD from the aircraft instrument panel per the
Installation Manual. Then copy down the EX5000 MFD serial number shown on TSO
label either on the back or top of the MFD.

2. _____ Reinstall the EX5000 MFD back into the aircraft instrument panel per the
Installation Manual. Power up the EX5000 MFD and verify the MFD software part
number is one listed in Section 1.2.

3. _____ With the original MFD installed in the aircraft and powered off, attach an
Avidyne Data Loader part number 200-00029-000, 200-00048-000, or another self-
powered USB connected Zip Drive.

4. _____ Apply power to the MFD, and if required, wait for the FlightMax logo screen
with the black background to appear or 10 seconds to elapse (whichever comes first)
and then insert the Zip disk with the appropriate Configuration Save & Restore

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 Utility into the data loader. If the wrong version of CSR Utility is used, this will be
displayed on the screen and the operation cannot proceed.

5. _____ If the MFD is running an eligible software version for use as a Source card, the
following (or similar) will be displayed on the figure of the following page:

6. _____ Press “Save” to proceed with saving the configuration data to disk, or “Cancel”
to discontinue the operation, eject the Zip disk, and allow the MFD to boot normally.

7. _____ After “Save” is selected, a final confirmation must be made that a Save is
desired. The following confirmation screen (or similar) will be displayed:

8. _____ Press “Confirm” to begin the Save operation, or “Cancel” to discontinue.

WARNING:

Do not select “Confirm” unless you have either a replacement

MFD or a replacement Compact Flash card on hand and ready to
install.

Selecting “Confirm” will disable the original MFD (or Compact

Flash) and will render it unusable.

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 9. _____ In most cases, the CSR Utility will then begin transferring all saved
configuration data to the Zip disk.

In some instances, however, the CSR Utility will first prompt for the MFD serial
number to be entered. This may occur if a previous software upgrade had not been
performed correctly.

If a serial number entry is required, the utility will display:

Use the knobs to enter the serial numbers into the text box as shown. If the serial
number contains fewer than 8 characters, add leading zeroes as necessary. For
example, if the MFD serial number is “1234”, then enter “00001234.”

Press “Accept” to enter the MFD serial number and proceed with the Save operation,
or “Cancel” to discontinue the entire operation and allow the MFD to power up
normally.

10. _____ After the MFD serial number has been entered or if no serial number entry was
required, the CSR Utility will transfer all saved configuration data to the Zip disk. A
status display and a progress bar will be shown, similar to the following:

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 11. _____ After all the data has been saved a display similar to the following will be
shown:

12. ______Press “Done.” A message will display stating ”Disconnect Data Loader from
MFD” and the zip disk wil be ejected. Remove the Zip drive data loader cable from
the MFD, and press any key to continue.

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 At this point, the original MFD or Source Compact Flash has been disabled and
cannot be used in an aircraft. A disabled unit will display a screen similar to the
following:

For certain versions of software, a disabled unit may also display the following:

13. _____Power down the MFD, which now can be removed from the aircraft for
replacement or for Compact Flash card replacement if performing a software
upgrade.

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3.3.1.2.2 Replacing the original Compact Flash card with the Release 7 Compact Flash card
14. _____ Carefully remove the EX5000 MFD from the aircraft instrument panel per the
Installation Manual.

15. ______ Remove the screws or nuts on either the side panel or top panel access cover
of the MFD and carefully pull straight out the original Compact Flash card.

16. _____ Insert the supplied Release 7 Compact Flash card listed in Table 1 and
reassemble either the side panel or top panel access cover with either the screws or
nuts.

17. _____ Reinstall the EX5000 MFD back into the aircraft instrument panel per the
Installation Manual. Power up the EX5000 MFD and verify the MFD software part
number is the one installed in Step 16 and listed in Table 1.

3.3.1.2.3 Restoring the Configuration Data to a new Compact Flash card

18. _____ With the MFD installed in the aircraft and powered off (or with the
replacement Compact Flash card installed into the existing MFD), attach an Avidyne
data loader or self-powered Zip drive to the USB port on the MFD.

19. _____ Apply power to the MFD and, if required, wait for the FlightMax logo screen
with the black background to appear or 10 seconds to elapse (whichever comes first)
and then insert the Zip disk containing the applicable Save & Restore Utility used in
Section 3.3.1.2.1.

20. _____ If the MFD is running an eligible software version for use as a Destination
card, the following (or similar) will be displayed:

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 21. _____ Press “Restore” to continue with the restore operation, or “Cancel” to
discontinue the operation and allow the MFD to boot normally.

22. _____ Pressing “Restore” will allow the CSR Utility to copy the saved configuration
data from the Zip disk onto the new Compact Flash card. Doing so will overwrite
the existing configuration and will also clear the saved data from the Zip disk, so the
operation must be confirmed before it will begin. The Restore confirmation screen
will appear, similar to this:

23. _____ Press “Confirm” to proceed with the Restore process, or “Cancel” to
discontinue the operation.

The configuration data is transferred to the new MFD or Compact Flash

24. _____ When the data transfer is complete, press “Done”. When a message appears
stating “Disconnect Data Loader from MFD”, remove the Zip drive cable from the
MFD and press any key to restart the system into Maintenance Mode.

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 25. _____ Press Restart System to restart the MFD to normal flight mode.

26. _____ Part I of the update procedure is now complete. Proceed to Section 3.3.2 to
complete Part II of the update procedure.

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3.3.2 Part II – Upgrading to Release 8.1 Software

3.3.2.1 Update Procedure

NOTE: The field loadable software utility is a one-time update utility. Once an
update has been performed with it, the utility is disabled.

1. _____ With the MFD installed in the aircraft and powered off, attach the Compact Flash
card reader device with the upgrade utility 053-00204-000 Compact Flash card to the data
loader port on the MFD
2. ______ Apply power to the MFD.

NOTE: If the blue MFD startup screen is displayed, power down the MFD, check the
seating of the Compact Flash card reader and return to step 2.

3. _____ Once the MFD has started and the MFD Field Loadable Software Upgrade Utility
screen is shown, press proceed to start the upgrade

NOTE: : If the Field Loadable Software Upgrade Utility detects that the MFD does not
contain one of the software part numbers in Table 1 either an error message
will be displayed or the MFD will start in normal mode. In either case repeat
Part I of this procedure.
NOTE: If the utility determines that the MFD software has already been upgraded to
Release 8.1 software, a caution message will be displayed and the utility will
not run.
NOTE: If the utility determines that the Orbcomm Narrowcast function is enabled in
the software currently on the MFD, a message will be displayed informing the
operator that the Orbcomm Narrowcast function is not supported in the
Release 8.1 MFD Software, and the utility will not run. It is necessary to
deactivate the Orbcomm Narrowcast function on the MFD before the software
upgrade can be perfomed, and after the upgrade it will NOT be possible to re-
activate the now-unsupported Orbcomm Narrowcast function.
NOTE: If the MFD software compact flash does not have enough memory to complete
the upgrade, a caution message will be displayed and the utility will not run.
This situation can be caused by a large charts (CMax) data file. If this occurs,
reload charts using a smaller data file created using a smaller region. Refer to
CMax Update Guide (600-00148-000 Rev 02 or later) for instructions on how to
create a charts file using a smaller region. After loading the smaller charts file,
continue the upgrade from Step 1.

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 4. _____ After approximately 1 minute and when prompted, disconnect the Compact Flash
card reader and press any key to continue the update. The upgrade will continue for
another several minutes during which time the MFD will be restart several times.
NOTE: If, after you have disconnected the Compact Flash card reader and pressed a
key to continue, the MFD does not start automatically and the screen remains
dark for more than a minute, cycle power on the MFD. This will cause the
Field Software Utility to advance to the next stage.

It is important that you continue this procedure, using the manual power
restart if necessary, since at this point the license on the compact flash has
been consumed and the utility cannot start over from the beginning.

It may be necessary to repeat this manual power cycling at the end of

subsequent upgrade states, if the MFD screen remains dark for over a minute.
NOTE: The Field Loadable Software Utility will take approximately 5 minutes to
complete. During the upgrade, you may see filenames shown on the utility
screen that suggest they are files for aircraft models other than that being
upgraded. This is normal behavior. The utility copies over all new MFD
software files and then only uses the files appropriate to a particular software
part number corresponding to a particular aircraft make.

5. _____ When the utility is complete, the MFD will restart in normal mode. When
prompted, press any bezel key to continue to Maintenance Mode. Continue to Section
3.3.2.1 to validate the update.

NOTE: If you see a persisted red error message or a blank black screen instead of the
confirmation screen or the startup screen, an error has occurred. Try running
the Field Loadable Software Upgrade Utility again starting at step 1. A red
message saying “Warning C: Partition is writeable” will be displayed
momentarily during the upgrade; this is normal behavior.

3.3.2.2 Update Validation

6. _____ Verify in the MFD Maintenance mode page that each external sensor system is
configured correctly. Once verified that the MFD is configured correctly, press the
“Restart” key.
7. _____ Verify that the software version number is 530-00201-XXX Rev 00 as shown near the
bottom of the power-up screen. If the software version is incorrect, contact Avidyne Sales
at 800-284-3963.

NOTE: There is a change in the way time of day is stored on the MFD between some
older versions of the MFD software and software version 530-00201-XXX.
Some older software stored the time as Local time on the MFD, but software
part number 530-00201-XXX interprets that time as UTC. Failure to perform
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 the following steps will affect the display of NEXRAD images from the
weather datalink feature. This will result in “radar and/or satellite IR obsolete
or invalid” messages and the removal of such data from the Map page.

8. _____ Go to the Aux page and select System Time

9. _____ For the Time Source field, select Manual Set.
10. _____ Set the date and time to the correct values in UTC (ZULU time). Remember that the
day of the week may be different under UTC than it is under Local time.
11. _____ In the Time zone field set the current local time zone offset from UTC, taking into
account Standard or Daylight Savings time.
12. _____ Press the Save button to save the time settings
13. _____ If you wish to change the time source from Manual to another setting, press the
System Time button.
14. _____ Select the Time Source (Manual Set, GPS or Auto). Note that most RS232 GPS
interfaces do not provide time to the MFD. If you choose GPS or Auto for the time source,
make sure the GPS is connected via the ARINC 429 port.
15. ____ Using the MFD installation manual (part number 600-00073 Rev 24 or later) setup
and checkout procedures, verify proper operation of the MFD with respect to other
interfaced aircraft systems.
16. _____ In aircraft maintenance log book, note the MFD software part number and revision
from Step 47.
17. _____ Deliver the following documents to the operator:
• Applicable Pilots Guide per Section 1.13
• CMax Update Guide (600-00148-000 Rev 02 or later, if supplied)

NOTE: The actions of this service bulletin DO NOT update navigation or chart
databases. These databases must be updated through the normal update
procedures to be current.
NOTE: If optional software functions had been activated on the MFD installation,
they will need to be re-activated on the new software Compact Flash. See the
appropriate software function activation service bulletins for instructions.
NOTE: On Cirrus Aircraft and Cessna/Columbia Aircraft the CSR Utility Zip disk
does not restore the Checklist option on the Release 8.1 software compact
flash. Additional Post-Accomplishment Checkout procedures would require
the installer to re-enter in the Maintenance Mode page, select Aircraft Setup,
and select the appropriate Aircraft make/model checklist applicable.
NOTE: The field loadable software utility 053-00204-000 does not update the checklist
data for those parts that support the checklist function. The latest Cirrus
checklist data may be obtained from Cirrus.

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 NOTE: When updating some older MFD systems, the CSR Utility does not transfer the
Brightest and Darkest dimming voltage settings from the original system to
the Release 8.1 system. Instead, the restored system will have the default
values. Additional Post-Accomplishment Checkout procedures would require
the installer to re-enter in the Maintenance Mode page, select Aircraft Setup,
and re-establish the desired Brightest and Darkest dimming voltage settings.
NOTE: If any anomalous or unexpected behavior is seen on the MFD during post-
upgrade checkout, contact Avidyne before returning the MFD to service. Call
Avidyne Technical Support at 1-888-723-7592.

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