MPN

Journey, tools, resources

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Competency Partner
DIFFERENTIATE TO STAND OUT
Microsoft Partner Network – The Microsoft Partner Program
Our partner program offers three membership options, with incremental benefits to help you be market-ready,
connect with customers and differentiate your business.
Network Microsoft
membership Action Pack
Annual membership fee: € 400
Entry-level benefits for training,
Annual subscription for partners serving
support, and customer connection
Small & Mid sized Business customers
that includes entry-level benefits, plus
access to resource centers, internal use
rights, and support
Auto renewal is now available for action
pack subscription
Microsoft
competencies
An earned designation that showcases your
company’s capabilities.
• Silver competency – consistent capability,
expertise, and commitment
Annual membership fee: € 1.600
• Gold competency – best-in-class capability
within a specific Microsoft solution area
Annual membership fee: € 3.800
Includes entry-level benefits, more internal-use
rights, eligibility to incentives, and additional support
and advisory hours.
Earn competencies aligned to the Microsoft Cloud, to
hybrid cloud, or to on-premises product capabilities
https://partner.microsoft.com/en-be/membership
 Getting started
• Ensure your organization's Microsoft Partner Network (MPN) membership is active and you have Global Administrative
Rights for the profile (if needed, renew or enroll for free at the "Network" level)
• Review the requirements for your chosen competency
• Confirm all individuals contributing to your competency through Exams or Assessments are associated with your profile
• Contact MPN Support at any stage if your require help or clarification
• Sign up to the Cloud Enablement Desk for 1:1 assistance in attaining a Cloud Competency

Competency
Meet performance requirements (Cloud Competencies Only)
• Ensure your organization is listed as Digital Partner Of Record (DPOR) / connected via Partner Association, for all cloud
deals (see further slide for guidance on performance recognition)

attainment • Monitor your progress through the Cloud Services Dashboard.

tips Complete all exam / assessment requirements (as required)

Training can be found by selecting your competency in the Partner Learning Paths
• "Assessments" are no-cost, include all readiness and can be completed online, at your own pace, through the Partner
Learning Paths
• "Exams" and "Certifications" require the individual to book their exam through Pearson Vue.
• In order for an individual's Exams / Assessments to contribute towards competency attainment, they need to be
associated with your MPN profile and in the case of exams, have their Microsoft Certified Professional (MCP) ID
attached too (MCPs can attach their ID through the Partner Membership Centre)

Generate customer references

• Complete the reference template in the Partner Membership Centre. Once approved by Microsoft, assign the references to
your chosen competency

Complete your attainment

• Once all requirements have been met, complete your competency attainment through the Partner Membership Centre
Cloud Enablement Desk (CED)
Accelerating Partner Transformation to the Cloud
The CED gives partners access to a Cloud Program Specialist (CPS) for up to six months. The CPS will guide the partner through the steps
required to achieve a Cloud competency and provide partners with the appropriate technical and business resources along the way.

Cloud Competency Options

 Cloud Platform
• Help partners understand the value proposition of a  Enterprise Mobility Management
MPN Cloud competency  Cloud Productivity
 Small Midmarket Cloud Solutions
• Profitability assessment and modeling to identify Cloud
 Cloud Customer Relationship Management
enablement and competency goals to work towards
• Specific plans to guide partners to a Cloud competency
within a defined time period (max 6 months) Nominate yourself today!
• Recurring touchpoint to ensure partners progress
Visit https://aka.ms/cednominate and
towards competency attainment plan
complete the on-line nomination form.
• Specific skill building/readiness recommendations to
improve partner cloud skilling
Program Requirements
• Be an active member of the Microsoft Partner Network with a MPN ID.
• Willing to invest time to obtain competency and willing to pay for competency if obtained.
Get Support
Technical benefits summary

Cloud Performance Hybrid On Premises

Competencies:
Cloud Platform, Cloud Productivity, Cloud Customer
Relationship Management,
Small and Midmarket Cloud, and
Enterprise Mobility Management
Competencies: Competencies:
App Dev, Collab & Content, Communication, Data All other
Analytics, Data Platform, Datacenter, Dev &
Deployment, Messaging, Mid Market Solution
Provider, Project & Portfolio Mgmt, and CRM

50 Partner Advisory Hours, Technical Presales Assistance, Partner Support Community

Gold 20 Product Support Incidents 20 Product Support Incidents 20 Product Support Incidents
Unlimited Signature Cloud Support
10 Signature Cloud Support Incidents
Incidents

20 Partner Advisory Hours, Technical Presales Assistance, Partner Support Community

Silver 15 Product Support Incidents 15 Product Support Incidents 15 Product Support Incidents
Unlimited Signature Cloud Support
10 Signature Cloud Support Incidents
Incidents

5 Partner Advisory Hours , Partner Support Community

Action Pack 10 Product Support Incidents

Partner Support Community

Network Online Interactive Sessions
Microsoft is here to support you with flexible service options to help you throughout the customer lifecycle.
Sign in here: https://partner.microsoft.com/support

Technical Presales & Deployment Service

From the point you start to invest in Microsoft – to when you begin selling
and deploying – and all the way through when you have more complex deals
in technologies, Microsoft is there to support you across the lifecycle.

Technical Presales Assistance: Get technical consultation and customized

guidance to help you demonstrate the value of solutions, and present
solutions to your prospective customers

Signature Cloud Support

Advisory hours: Get personalized technical assistance during the design,
development, and deployment phases of your projects
Overview at aka.ms/technicalservices
Videos at aka.ms/PTSOverviewVideos

*Limited to the Microsoft Cloud Service specifically associated with a

competency. Other partner support offerings
Advanced Support - Advanced support for partners who are growing their
cloud business with moderately-complex customers

Premier Support - Most comprehensive support for partners with highly

complex customers – whether in the cloud, hybrid, or on-premises
aka.ms/partnersupport
Register at yammer.com/mpnbelux/
Regional Service Centre
aka.ms/rsc and aka.ms/csp

Non-technical support for the Microsoft Partner Network

Learn how to get help from RSC!