Lalitkumar Suresh Patil 30, Shree Ganesh Nagar,Near

Nakane Road, Deopur,

Google Certified IT Support Professional Dhule-424002
8788084981/9579057517
lalitp3@gmail.com

PERSONAL DETAILS
DOB - 01st April 1987
EXPERIENCE Languages Known - English,
Marathi & Hindi
IT System Administrator cum HR Admin Support – Techflow Marital Status - Married
Engineers - Nashik, India Nationality - Indian
July 2022 - PRESENT

- Manage onboarding/o boarding new employees. EDUCATION

S.S.C. from Nashik Board.
- Identify, troubleshoot, and resolve user system issues.
H.S.C. Science from Nashik
- Works with vendor contacts to resolve technical problems with third party Board.
BCA from Punjab Technical
desktop computing equipment and software. University.
Pursuing MCA from
- Coordinate & collaborate with operation management, ISP team for Yashwantrao Chavan
Maharashtra Open University
Issue resolution (YCMOU).
- Log help desk activities in the tracking system in a complete, accurate and

in a timely manner. ABILITIES

Dedicated, Hardworking &
- Drive strategic systemic solutions to solve and remediate recurring user Proactive Team Player.
Creative & Honest.
issues and complaints.
Excellent interpersonal &
- Administration of Windows, Skype, Outlook & O ce. communication skills.
Poised under pressure.
- Asset Inventory & Software License management. Energetic & true contributor.

- Asset Tag Management Auditing Management.

INTERESTS
- Manage Servers, routers, switches & modems.
Environment Conservation
- Manage CCTV/O ce Access Control System Hiking
Traveling
- Manage Servers running VMWare and Windows Server OS. Reading

- Configure and Monitor Backup activities.

PROFESSIONAL SKILLS
- Manage Sophos firewall.
A+: Assembling &
- Develop and provide technical training to users. disassembling of computers.
Installation of operating
- Preparing and maintaining documentation, records, and reports related to system. Understanding
Networking principle.
assigned systems, service requests, project status and assisted activities. Troubleshooting of hardware
problem. Management of Disk
- Security Management and Awareness (spam filter, anti-virus & end-user Repair operating system.
training)
N+: Network Topologies
- Help implement best IT practices. Network Components
Function of network devices
- Research new technology, both hardware and software, that will help the (Hub, router, switch, bridge)
Network & Security Protocols
firms become more competitive and productive. Network troubleshooting
IT Technical Support Engineer – Central Bank Of India – On Payroll MCSA: Installation of DNS
server, Active Directory,
of MicroTech Computers and Data Care Corporation , Nashik & Jalgaon DHCP RIS installation service
Oct 2017 - June 2022 Network management like
configuring network printer
- Responsible for End to End on site and remote technical support for configuration. Group Policy IP
Security Policy, User profile
hardware, network operations and software installation. Unattended installation &
Creating Domain User
- Installation & configure of Hardware’s, peripherals, LAN, WAN, Cisco Creating Child Domain &
Additional Domain Backup Of
Network devices, routers, switches, Fiber Splicing, Wi-Fi connectivity, Active Directory Installation
WebEx & GooglMeets. of Microsoft Exchange Server
2003 Trust-Relationship &
- Database Software (Oracle 9i, Oracle 12c and Oracle 18c Express Edition) Troubleshooting in server

installation, configure and maintenance. CCNA: OSI Model Subnetting

of class A, B & C. Designing
-Symantec Endpoint Protection Installation, its updating and and Configuration of Router.
Understanding of Router
troubleshooting through Push Deployment Tool and VBScript and
Protocols. Configuration of
Troubleshooting through the SymDiag tool. switching. Wireless
Networking Troubleshooting
- Installation and configure of Windows server 2008 R2, Windows 7,

Windows 10, Windows server 2016 at branches.

-Network Monitoring of Primary and Backup Links of the Bank Branches

using available network tools to avoid network outage and isolations

during live operations.

-Hardware management, Annual maintenance and maintaining IT asset

inventory.

- Monitor and maintain branches webserver, FTP server and printer server,

database packet deployments.

-Creations & configure of Banks link website in branches server.

- Installation and configuration of IBM notes and HCL notes Enterprise

mail software.

- Resolving windows domain CBS and mail login issues.

-On boarding, managing bank customers in Cent Digi Pay AEPS (Aadhar

Enabled Payment System portal).

- Installing, implementing, upgrading and troubleshooting of Aadhar Seva

Kendra

-Integra and Smart chip EKYC software & hardware installations at

branches

-Installing, upgrading and troubleshooting Chrome, Mozilla and Internet

Explorer browsers.

System Engineer - GP Parsik Bank, Thane, India

Feb 2016 - June 2016
-IT Hardware & Software Technical Support.
IT Support Engineer - IRCON-SOMA Tollway, Dhule, India
Dec 2013 - Mar 2015

- Surveillance System Monitoring, Maintenance & Administration.

System Engineer - RTC Data Solutions, Dhule, India

Mar 2012 - Dec 2013

-IT Hardware & Software Technical Support.

PROFESSIONAL COURSES

-Computer Hardware & Networking (A+, N+, MCSA, CCNA) from KWARE,
THANE)

-Google Certified System Administration & IT Infrastructure Services

Credential URL
https://www.coursera.org/account/accomplishments/certificate/FWJ4P4
W6V4DM

-Google Certified Technical Support Fundamental

Credential URL
https://www.coursera.org/account/accomplishments/certificate/LHTKUG
DHY7UR

-Cisco Certified Introduction to Cybersecurity

Credential URL
https://www.credly.com/badges/bdec623e-9970-44dc80e3-27fcc9eb2c9
4/public_url

-Certified Google IT Support Professional

Credential URL
https://www.coursera.org/account/accomplishments/certificate/LHTKUG
DHY7UR