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Business Plan Cynjep
Business Plan Cynjep
FOR
By
November, 2017
.
TABLE OF CONTENTS
DECLARATION.........................................................................................................................1
ACKNOWLEDGEMENT...........................................................................................................3
DEDICATION............................................................................................................................4
TABLE OF CONTENTS............................................................................................................5
EXECUTIVE SUMMARY.........................................................................................................6
CHAPTER ONE
BUSINESS DESCRIPTION ....................................................................................... 1
CHAPTER FIVE
FINANCIAL PLAN ................................................................................................... 21
Signature:…………………………………Date: …………………………………
Jepkemei Cynthia Meli Reg No. 111/05015
Supervisor Approval.
I dedicate this business plan to my lovely sisters your discussions, ideas and
support was key in achieving this plan. May it be realized in the near M future?
EXECUTIVE SUMMARY
The name of this business is CYNJEP land consultancy firm and its vision is “To provide
effective and efficient land services that ensure real-time solutions for land problems in
Kenya”. It is located in Nairobi city along Northern Bypass, Neema Plaza, and 2 nd floor Room
21.
Our clients range from individuals, groups, cooperate institutions, companies and the county
and national government.
We realize that marketing is essential in growing the venture. Strategies to ensure we reach
out to our clients have been developed. They include hosting of mobile offices to other urban
areas outside Nairobi County quarterly every year. Advertising plans have also been identified
to create awareness to the public in which the venture targets to enjoy a market share of 40%.
The marketing plan is aimed at ensuring that needs of our clients are met by the products we
offer and that clients access the services with ease and in time.
Organization of the business entails of the consultants and the support staff. The owner of the
business will be The General Manager and full-time consultant and other consultants i.e. the
surveyors, planners, valuers, environmentalists and socialists would be sourced where need
be. The support staffs include a Secretary General and an Administrator. Operation permit
for the business will be acquired from the County Council offices and an incorporation license
from the Institution of Surveyors of Kenya. Banking services will be provided by Kenya
Commercial Bank – Moi Avenue Nairobi Branch.
The venture will seek to simply operations to access of our consultancy services and products
at the main office. The application of open office policy and warm welcome by our staff will
enhance timely access and response our clients‟ needs. Relevant communication and delivery
of services will seek to satisfy the expectations of the clients.
The financial plans show the growth and life of the venture. Projections are based on the
industry analysis. The success of the venture is determined by delivery of relevant services
and products to our clients and innovations in our products to meet current needs in the
market. The initial start-up capital will cost Kshs 500,000.00. This will be sourced from
personal savings, contributions from friends and family members. Further details and financial
projections are covered in chapter five of this document.
Mission Statement
To provide relevant solutions to matters land through advising our clients on the best modern
concepts and technologies to use, and providing services in land registration transfer and
conveyancing.
1.2 Business Location and Address
Land-Administration Consultancy Firm is located in Nairobi county long Northern Bypass,
Neema Plaza, 2nd floor Room 21, Post Office Box 18396 – 00100, Email:
info@cynjeplandconsultants.com, Telephone: 0727342508 www.cynjeplandconsultants.com
1.5 Product(s)/Service(s)
iii. Facilitating official search for land to establish the legal ownership details for the land.
viii. Facilitating registration of titles of sub-divided land previously owned by one person or
many people.
ix. Consultation advisory on land adjudication and resettlement ix) Policy advisory on
Before long, the Airport management raised issues over the estate and demolitions happened
living the plot owners in tears despite having titles for the plots. Other incidents include the
grabbed land at Langat Primary School which was rescued through government intervention
and the Lamu land saga whose case is ongoing; these are among many disputes relating to
land experienced recently.
This business is meant to provide the best advice on land matters and
corresponding relevant services to prevent further emotional and financial
damages to the many people willing to do transactions related to land. Reliable
advisory and services will save them who fall victims to conmen/women. The
venture also seeks offer advisory services to the government and other relevant
bodies in matters relating to land and its management in the modern era.
Short term
i) To offer services to individuals visiting the venture daily during the week.
This is in a range of 1-20 people. This is aimed to be achieved within the first
year.
ii) Offer land services i.e. surveying, valuation etc. to clients online via the
social media, the website and on telephone line. This is aimed to happen within
the first year.
Long term
i) Open more branches in others cities in Kenya. This is estimated to happen
after three years of establishment depending on the venture growth.
ii) Provide consultancy services to cooperate institutions and companies. This is
targeted to happen in and after the three years of establishment.
iii) Provide consultancy services i.e. surveying, valuation to the county and
national government. This is aimed to be achieved after five years or more upon
establishment.
a) TV and Radio in the first three months and more depending on the budget.
b) The dailies and on bill boards.
c) Posters on commonly visited advertisement boards.
d) Using hand flyers and brochures.
e) Opening social media pages and forums and advertise.
Growth Strategy
The growth of the venture will be through savings on profits and income in the
first three years and further support finance from capital ventures. These funds
will be used to expand space of operation, hire more personnel and open new
branches. Other mechanisms will include;
- Offering free advice and charging the service for the first three months.
- Quarterly hosting mobile offices in major urban towns to reach clients outside
Nairobi.
Individual persons who require our services include the high, middle and low
income earners and trends in the industry show that due to the desire to finish
land related transactions, clients borrow or save towards the needed cost.
2.2 Market Share
The land sector has a number of consultancy firms. The current trend of
everyone rushing to own a plot, there is a greater market which is shared
among the various firms. The main competitors are Fortress Consulting,
Geoscan Consultants, Regal Real Estate Consultants, Rubyland Limited and
surrounding Law firms. This venture aims to meet 30% of the market and the
remaining 70% will be shared among the competitors. The pie-chart below
represents this in relation to other competitors.
It is real estate firm specializing in Real Estate consultancy. It has been in the
market for some time. It aims at satisfying the people on matters involving real
estate. This firm is located at upper hill along Galana road in the out scats of
the Nairobi central business district.
4. RUBYLAND LIMITED
View Park Towers,
11th Floor Nairobi.
The company mission is to preserve and maintain human habitations i.e.
ensuring every place where humans dwell is taken care of property
maintenance; corrective a key component of property management as it
enhances the economic life of a property. It is located within the central
business district along the university way. Current projects include private
feasibility studies for sites in Nairobi, Kiambu and marketing of Marionettes in
Sosian Estate.
a) TV and Radio in the first three months and more depending on the budget.
KTN, NTV, K24, Citizen TV and Classic 105 FM which are highly tuned
Television and radio station.
b) The Daily Nation, The Standard and People Daily newspapers and on bill
boards along main roads.
We will establish a website where we will be listing our services and products.
On the site we will have our contact details which will be open during the
working hours. Our social sites will be open and active to any clients who seek
to receive our services. Monthly we will be publishing educative contents in
line with our services to inform the public on trends and knowledge in the land
sector. This is aimed at enabling possible clients to decide on seeking our
services.
Challenges
We anticipate a few challenges in distributing our products and services:
a) A challenge in not being able to reach out our clients who are far away one-
on-one.
Solutions
a) We will allow comments and recommendations from our clients and where
possible visit the areas where we are highly invited to go.
b) Our website will be hosted by highly qualified IT Company which will shield
us from possible hackers.
c) We will seek to grant best customer relation to all who contact us and they
must follow or terms and conditions before they are served.
CHAPTER THREE ORGANIZATION AND MANAGEMENT PLAN
3.1 Business Manager and Qualifications
The owner of the business will be the manager. The manager is required to be a
Master’s Degree holder in Land Administration, a degree in Leadership and
Management is an added advantage; has to be a registered Land Manager by
Institution of Surveyors of Kenya (ISK) Land Management Chapter. The
manager needs to have a minimum 5 years of experience in Land
Administration and Management in Kenya. The manager is the overseer of the
business and the full-time consultant. He will supervise the rest of the
personnel in the business that is answerable to him.
CYNJEP land Consultants will have one department at the start and this would
increase accordingly in line with growth of the business - Administration
Department. The department will be supervised by the Manager who is the
overall head of the business.
Manager
Administrator
The business will require the following personnel to enhance its operations and
effectiveness in service delivery.
Secretary General. He/she is required to have done and passed K.A.T.C I and
II from a recognized government institution. He/she also needs to hold a
certificate in secretarial course. Any experience in secretarial duties and
accountancy will be an added advantage. Key duties and responsibilities will
be: Keeping books of account; preparation of invoice to clients; recording
minutes during meetings; and recording client’s requests for services.
Upon lapse of the deadline, the manager will shortlist qualified applications
and the persons will be contacted to inform them of the date to appear for
interview. Successful candidates will be given letters of admission with a date
of reporting to work.
Training
All new staff will receive orientation training to induct them into the operations
of the business. Thereafter they will be deployed in their work stations.
Biannually all staff will be trained in an organized forum by experts in the
industry to boost their skills and improve the business operations.
Promotion
All employees will have an opportunity to be promoted as the business grows.
Promotions will be done with consideration of the years of experience at the
business and accruing performance record. Performance appraisals will be
done annually and promotions considered after every three years and where
necessary in line with the growth of the business.
3.4 Remunerations and Incentives
JOB TITLE BASIC ALLOWANCES TOTAL
SALARY MONTHLY
SALARY
1
General 15,000 Transport – 25,000
Manager 3,000
Medical – 1,500
House – 5,000
Airtime - 500
2 Secretary 5,000 Transport – 11,250
General 2,000
Medical – 1,000
House – 3,000
Airtime - 250
3
Administrator 4,000 Transport – 10,250
2,000
Medical – 1,000
House – 3,000
Airtime - 250
TOTAL 46500
Permits
Business permit will be acquired from Nairobi county Council at a cost of Kshs.
5,000 renewable annually.
By-laws
The following by-laws apply to businesses within Nairobi City County area of
jurisdiction.
i) Any person carrying out business must obtain a business permit by 31st of
March of current trading year or may be guilty or an offense.
ii) Any person authorized by the Town Clerk may enter your premises at any
time to inspect or inquire if the conditions attached to the permit are being
observed.
Postal Services
GPO
Post Office Box 18396– 00100
Insurance Services
Land-administration Consultancy firm will be insured against fire and theft
with APA Insurance Company.
CHAPTER FOUR
OPERATIONAL/PRODUCTION PLAN
4.1 Operational/Production Facilities
GRAND
TOTAL
119,600
The following are various items of monthly production costs the business will
experience:
Printing 1,000
Papers ( 2
reams)
Stationery (Pens, Files, Staples, 2,000
Books)
Rent 20,000
Water 1,000
materials 2,000
i) Reception
When a customer enters the premises, he/she will first be welcomed by the
receptionist. The client will be asked to briefly state the particular
service/product they need. In the event they want to go back there will be free
business brochures they can pick to read. Next the client will be given a note
directing the accountant to receive consultation fee from the client. The
receptionist will thereafter record personal details and the request on the Client
Request Book then advice the client to pay a standard consultation fee at
accounts desk.
iii) Consultation
This will be done by the manager to the client. The client will be welcomed and
exchange of greetings done. Following is the discussion of the service the
client has come for and agreement on way forward done. Charges for the
service will be also stated and negotiated where applicable and the manger will
give the client a service form to take to the account for processing of an
invoice. In the event the client is not ready to receive any further service, the
manager will give to them company brochure and invite them again. 20
At the accounts desk the client will deliver the service form and be issued with
an invoice for the service. The client will be required to deposit 60% of the
service cost to start the process for the service requested and upon completion
pay the remaining 40%. For all payments received the client will be issued with
a receipt.
4.4 Government Regulations Affecting Operations/Production Process
The following are government laws and regulations that the business will adhere
to:
Laws
Laws
v) Labour Laws
vi) Civil Procedure Codes
CHAPTER FIVE
FINANCIAL PLAN
This chapter simply outlines how the finances will be utilized, analyzed and sourced.
Rent 20,000
The table below illustrates the working capital estimate for the first three months of
the business operation.
Item
1st month 2nd month 3rd month
Amount Amount Amount
(Kshs) (Kshs) (Kshs)
GRAND
TOTAL 454,100
1.3 5.3 PROJECTED CASH FLOW STATEMENTS
Projected Cash Flow Statements for the first three years of operation, 2016, 2017 and 2018.
Particulars Jan Feb Mar April May June July Aug. Sep Oct Nov Dec Total
CASH IN FLOW
Opening Balance
or balance b/f - 442,500 426,000 438,500 556,000 688,500 730,000 790,000 863,500 1,118,000 1,233,500 1,280,000
2,000,00
Cash sales 80,000 120,000 140,000 140,000 160,000 180,000 200,000 220,000 200,000 280,000 180,000 100,000
0
Owner’s equity 500,000 - - - 100,000 - - - 150,000 - - - 750,000
TOTAL CASH
IN FLOW 680,000 562,500 566,000 678,500 816,000 868,500 930,000 1,010,000 1,263,500 1,398,000 1,413,500 1,380,000
Pre-operational
costs 78,000 - - - - - - - - - - - 78,000
Salaries and 46,500 46,500 46,500 46,500 46,500 46,500 46,500 46,500 46,500 46,500 46,500 46,500 558,000
wages
Rent 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 20,000 240,000
Electricity 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 36,000
Water 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 1,000 12,000
Stationery 2,000 2,000 2,000 2,000 1,000 2,000 2,000 2,000 2,000 2,000 1,000 - 20,000
Telephone 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 3,000 36,000
Internet Service 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 5,000 60,000
Taxes @30% 24,000 36,000 42,000 42,000 48,000 54,000 60,000 66,000 60,000 84,000 54,000 30,000 600,000
TOTAL CASH OUT 237,500 136,500 127,500 122,500 127,500 138,500 140,500 146,500 145,500 164,500 133,500 108,500
FLOW
NET CASH FOR THE 442,500 426,000 438,500 556,000 688,500 730,000 790,000 863,500 1,118,000 1,233,500 1,280,000 1,271,500
MONTH
Assumptions made: Tax is 30% of total sales.
Particulars Jan Feb Mar April May June July Aug. Sep Oct Nov Dec Total
CASH IN FLOW
Opening
Balance
or balance b/f 1,271,500 1,255,575 1,328,650 1,366,225 1,564,800 1,620,375 730,000 790,000 863,500 1,118,000 1,233,500 1,280,000
Cash sales 150,000 225,000 210,000 190,000 200,000 220,000 270,000 250,000 225,000 250,000 190,000 120,000 2,500,000
Owner’s equity - - - - - - - - - -
150,000 100,000 250,000
TOTAL
CASH IN 1,421,500 1,480,575 1,538,650 1,706,225 1,764,800 1,840,375 930,000 1,010,000 1,263,500 1,398,000 1,413,500 1,400,000
FLOW
Salaries and
wages 48,825 48,825 48,825 48,825 48,825 48,825 48,825 48,825 48,825 48,825 48,825 48,825 585,900
Rent 21,000 21,000 21,000 21,000 21,000 21,000 21,000 21,000 21,000 21,000 21,000 21,000 252,000
Electricity 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 37,800
Water 1,050 1,050 1,050 1,050 1,050 1,050 1,050 1,050 1,050 1,050 1,050 1,050 12,600
Stationery 2,000 2,000 2,000 2,000 1,000 2,000 2,000 2,000 2,000 2,000 1,000 1000 21,000
Telephone 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 3,150 37,800
Internet
Service 5,250 5,250 5,250 5,250 5,250 5,250 5,250 5,250 5,250 5,250 5,250 5,250 63,000
- - - - - -
Advertising 5,000 25,000 1,000 5,000 25,000 2,000 63,000
- - - - - - - - - - -
Insurance 31,500 31,500
Taxes @30% 45,000 67,500 63,000 57,000 60,000 66,000 81,000 75,000 67,500 75,000 57,000 36,000 750,000
TOTAL CASH 165,925 151,925 172,425 141,425 144,425 155,425 165,425 159,425 151,925 159,425 142,425 119,425
OUT FLOW
NET CASH FOR
THE
MONTH 1,255,575 1,328,650 1,366,225 1,564,800 1,620,375 730,000 790,000 863,500 1,118,000 1,233,500 1,280,000 1,280,575
Particulars Jan Feb Mar April May June July Aug. Sep Oct Nov Dec Total
CASH IN
FLOW
Opening
Balance or 1,280,575 1,245,598 1,297,196 1,382,693 1,479,791 1,659,888 1,768,731 1,911,328 1,965,874 2,094,471 1,233,500 1,280,000
balance b/f
Cash sales 160,000 215,000 300,000 280,000 400,000 310,000 345,000 255,000 325,000 200,000 190,000 145,000 3,125,000
TOTAL
CASH IN 1,440,575 1,460,598 1,597,196 1,662,693 1,879,791 1,969,888 2,113,731 2,166,328 2,290,874 2,294,471 1,413,500 1,425,000
FLOW
CASH OUT
FLOW
Salaries and
wages 58,333 58,333 58,333 58,333 58,334 58,334 58,334 58,334 58,334 58,334 58,334 58,334 700,000
Rent 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 25,000 300,000
Electricity 3,750 3,750 3,750 3,750 3,750 3,750 3,750 3,750 3,750 3,750 3,750 3,750 45,000
Water 1,000 1,000 1,000 1,000 1,500 1,500 1,000 1,000 1,000 1,000 1,000 1,230 13,230
Stationery 2,000 2,000 2,500 2,000 1,500 2,000 2,000 2,000 2,000 2,000 1,000 1,050 22,050
Telephone 3,307 3,307 3,308 3,307 3,308 3,308 3,307 3,308 3,307 3,307 3,308 3,308 36,690
Internet
Service 5,512 5,512 5,512 5,512 5,512 5,515 5,512 5,512 5,512 5,515 5,512 5,512 66,150
TOTAL CASH
194,977 163,402 214,503 182,902 219,903 201,157 202,403 200,454 196,403 161,906 156,904 141,684
OUT FLOW
NET CASH
FOR THE 1,245,598 1,297,196 1,382,693 1,479,791 1,659,888 1,768,731 1,911,328 1,965,874 2,094,471 1,233,500 1,280,000 1,283,316
MONTH
Assumptions made: Tax is 30% of total sales.
1.4 5.4 PRO-FORMA INCOME STATEMENT
Pro-forma Income statements of Land-solutions Consultants for the years ending 30 th Dec.
Particulars 30th Dec 2016 30th Dec 2017 30th Dec 2018
Expenses
Rent
240,000 252,000 300,000
Electricity
36,000 37,800 45,000
Water
12,000 12,600 13,230
Stationery
20,000 21,000 22,050
Internet Service
60,000 63,000 66,150
Telephone
36,000 37,800 39,690
Advertising
60,000 63,000 66,150
Insurance
30,000 31,500 33,075
Taxes
66,960 70,308 84,000
Assumptions made:
The following is a Pro-forma Statement of Financial Position for Land-Solutions Consultants as start of
business, end of year 1 and end of year 2.
Current Assets
Fixed Assets
LIABILITIES
Current Liabilities
Long-term Liabilities
Telephone 36,000
Advertisement 60,000
Stationery 20,000
TOTAL 674,000
= 2,000,000 – 674,000
= 1,326,000
Total sales
= 1,326,000 x 100%
2,000,000
= 66.3%
1.8
Fixed Costs
Rent 240,000
Insurance 30,000
Electricity 36,000
Total 396,000
= 396,000
1.9
66.3%
= 597,285.07
1.10
5.7 PROFITABILITY RATIO ANALYSIS
1.11
This simply shows the amount you would wish to have for investment if everything worked out
as planned.