March 15 2023

To the HR manager

123 Company Address

Calapan City, Oriental Mindoro, 5200

0938-3438-394

Dear Human Resources Manager,

I’m writing to you regarding Filipiniana Hotel’s Front Desk opening, which I discovered on Monster.com
earlier this week. I’ve been working as a Front Desk Clerk at Old South Inn for more than 3 years now,
and during that time, I’ve maintained a 95% customer satisfaction rating. I’m applying to Filipiniana
Hotel because I’m ready to take the next step in my career, and hope to leverage my years of relevant
experience with Old South Inn and apply them as your new front desk manager.

My core duties at Old South Inn included greeting and registering customers in a 200+ room hotel, as
well as memorizing faces, offering personalized service, and balancing between $5,000 and $10,000 in
cash every day. I also took reservations over the phone, by email, through AirBnB, and in person, and
worked diligently to avoid any instances of overbooking. And most important for the front desk manager
position, I trained two new employees in daily front desk duties — including reservations, guest services,
and the use of Toast POS software.

This professional experience has allowed me to improve my leadership skills, learn the ins and outs of
front desk hospitality work, create an easy, comfortable rapport with guests, and prepare for a future in
management. I believe my skill-set will benefit Filipiniana Hotel, which I understand is looking for an
organized, confident manager with adept communication skills.

I fully believe that I can fulfill the requirements for the manager role at Filipiniana Hotel. I’m looking
forward to discussing the position and my qualifications with you in more detail soon. You may contact
me at 0938-343-394, or by email at johnrickramos1@gmail.com. If I haven’t heard from you in one
week, I’ll reach out again in hopes of learning more about the opportunity. Thank you for your time and
consideration.

Sincerely,

JOHN RICK F. RAMOS

Applicant