MAN Truck & Bus SE

Technical Information sheet Service Information

WORKSHOP ACTION 7462TWc

Topic TGL, TGM, TGS, TGX (TG2), buses/coaches and bus/coach chassis: The fuel filter
heater may fail due to heat-damaged cables on its electrical connection. Fit heat
protection sleeve 51.25421-0061.

Heat protection sleeve

Publication 03.09.2021
Valid  As of publication until withdrawn or replaced
 Worldwide
 Supplementary to and in conjunction with the standard service documents (repair
instructions, Operator’s Manual, and maintenance instructions, Standard Time
Catalogue, etc.) as well as the generally applicable regulations for warranty,
workshop procedures, etc.
Replaces 7462TWb
Change(s) compared to Damage codes were added.
the previous version Explanation: Due to the system technology, it is only possible to assign a certain number
of vehicles to a particular damage code. Since a large number of vehicles are affected in
this case, the vehicles with the SI numbers 7462TW, 7462S3 (one category) and 7462S1,
7462S4 (one category) must each be divided into two damage codes.
The damage code that applies when opening the workshop order must be used for
settlement. It is possible that two damage codes are displayed. Settlement of the
inapplicable damage code with two work units (omission from the warranty IT system)
is not necessary and is also not permitted! Corporate Center subsequently takes over
the deletion of the damage code that is not required.
Link(s) 7462_Notes
Work to be completed Depending on the vehicle, the work must be carried out at different times, see page 2.
Vehicle(s) affected TGL, TGM, TGS, TGX (TG2)
buses/coaches and bus/coach chassis
where the vehicle identification number brings up this workshop action in the MAN After
Sales Portal.
Components/systems Fuel filter heating
affected
Possible customer  Fuel filter heater not working
perception  Cables and plugs on the electrical connection of the fuel filter heater damaged by heat

Issued by: SMTCP Page 1 of 4 7462TWcen

Customer communication If heat damages the electrical connection of the fuel filter heater, additional components in
this area are protected by the heat protection sleeve and further damage is avoided by
triggering the fuse.
Technical description of Insufficient contact of the plug of the fuel filter heater can cause heat to develop at the
cause connection of the fuel filter heater.

Implementation  Trucks that have already been handed over to customers are marked with "1" in the list
(7462_Notes):
 Carry out the described work as part of the next maintenance appointment at which
the cab is tilted.
 Trucks that have not yet been handed over to the customer are marked with “1" in the
list (7462_Notes):
 The work must be carried out prior to delivery on trucks that have not yet been
delivered to customers.
 Buses/coaches with D2066LUH engine marked with "3" in the list (7462_Notes) or
engines except for D2066LUH marked with "2" in the list (7462_Notes), irrespective
of whether they have already been handed over to customers or not:
 Carry out the described work either before delivery to the customer or during a
workshop visit.

Procedure
 Clean the area around the electrical connection
of the fuel filter heater with compressed air.
 Fit heat protection sleeve 51.25421-0061 on the
electrical connection.
If there is heat damage to the plug and/or wiring:

51.25421-0061
 Submit request via Service Support Desk.

Parts
Quantity Designation Item number
1 Heat protection sleeve 51.25421-0061

Issued by: SMTCP Page 2 of 4 7462TWcen

Processing rules
Warranty Technical action
processing
Number in warranty
Note: Damage code Manufacturer
system
Trucks that have already been 7462TW 125A080 00 00 R5
handed over to customers
(Carrying out the work at a
7462S3 125A080 00 00 R9
maintenance appointment)
Trucks that have not yet been
handed over to the customer 7462S1 125A080 00 00 R6
MAN
(Carrying out the work before
delivery to the customer) 7462S4 125A080 00 01 R1

Buses/coaches
(Carrying out the work before 7462S2 125A080 00 00 R7
delivery to the customer or
during workshop visit)
Note on damage codes:
Due to the system technology, it is only possible to assign a certain number of vehicles to a
particular damage code. Since a large number of vehicles are affected in this case, the vehicles
with the SI numbers 7462TW, 7462S3 (one category) and 7462S1, 7462S4 must each be divided
into 2 damage codes.
The damage code that applies when opening the workshop order must be used for settlement. It is
possible that two damage codes are displayed. Settlement of the inapplicable damage code with
two work units (omission from the warranty IT system) is not necessary and is also not permitted!
Corporate Center subsequently takes over the deletion of the damage code that is not required.
Service Support A request is required prior to commencing repair work in the following cases: If the plug and/or
Desk wiring is damaged by heat, see illustration on page 2.
The reply to the request via Service Support Desk provides you with information about which parts
need to be repaired or replaced and which defective parts need to be sent in for inspection.
Indicate request ID in the warranty claim.
Request assignment Direct Via responsible national
organisation
German workshops X —
Workshops outside — X
Germany
To group HQ2-Support-Team-TRUCK-Electric-Electronic TP-GSR
Work units Can be settled in accordance with the conditions specified under ‘Warranty processing’.
Work may always be settled only for the scope of work actually performed.
If the work in accordance with this SI is performed at the same time as other work where one or
more of the tasks described in this SI are performed and charged anyway, these tasks may not be
settled as part of warranty processing for this SI.

Issued by: SMTCP Page 3 of 4 7462TWcen

Job no. Text WU

If the vehicle is converted before handover to the customer:

* 61----- 855 00 00 00 Tilt cab forwards, backwards (truck only). 2
* 192B060 391 00 LO 00 Remove, fit top left frame noise insulation (truck only). 3
Check plug and cable harness of the fuel filter heater
TGL, TGM, TGS,
H 254I735 66V 00 00 AX according to the instructions and attach heat protection 2
TGX (TG2)
sleeve.

Check plug and cable harness of the fuel filter heater Coach 2
according to the instructions and attach heat protection Scheduled-service
sleeve. 2
bus with D08 engine
Includes: Bus/coach chassis
Open and close the rear ramp/engine compartment flap. 2
with D08 engine
H 254I735 66V 00 00 AX
Check plug and cable harness of the fuel filter heater Scheduled-service
according to the instructions and attach heat protection bus with D20LUH 20
sleeve. engine
Includes:
Open and close the rear ramp/engine compartment flap. Bus/coach chassis
20
Remove, fit upper alternator. with D20LUH engine

Job no. Text WU

If the vehicle (truck only) is converted as part of a maintenance appointment:

Check plug and cable harness of the fuel filter heater
TGL, TGM, TGS,
H 254I735 66V 00 00 AX according to the instructions and attach heat protection 2
TGX (TG2)
sleeve.

If the vehicle (bus/coach or bus/coach chassis only) is converted during a workshop visit:
Coach 2
Check plug and cable harness of the fuel filter heater
according to the instructions and attach heat protection Scheduled-service
sleeve. 2
bus with D08 engine
Includes:
Bus/coach chassis
Open and close the rear ramp/engine compartment flap. 2
with D08 engine
H 254I735 66V 00 00 AX
Check plug and cable harness of the fuel filter heater Scheduled-service
according to the instructions and attach heat protection bus with D20LUH 20
sleeve. engine
Includes:
Open and close the rear ramp/engine compartment flap. Bus/coach chassis
20
Remove, fit upper alternator. with D20LUH engine

* GWAA530 883 00 00 00 Open a case in the Service Support Desk. 2

For an explanation of indicating work units, see 1605SM.
Parts Able to be settled according to the conditions specified under "Warranty processing" (only for parts
that are actually fitted).
Return of Only if defective parts caused by heat on the plug and/or wiring are requested in response to the
defective parts request via Service Support Desk:
Requirement indication: Request ID
Enter the vehicle identification number and telephone number of the contact person in the
workshop on the 1236SD sticker.
Claim field “Reason for no primary defective
“Primary defective part” “Primary repair part”
part”
— 51.25421-0061 Component or software retrofit
Parts adjustment No

Issued by: SMTCP Page 4 of 4 7462TWcen