University of Economics, HCMC End of Unit Test.M1.

Unit 1
School of Foreign Languages
Division of English for General Purposes

EXAM IN ENGLISH FOR BUSINESS COMMUNICATION (75 minutes)

Read the instruction carefully. RECORD your answers on your answer sheets.
Section 1: Language knowledge (40 marks)
I. Choose the words that best fit the gaps in the following passage.
Dear JJ Mills,
The Personnel Department is (1) …………… to tell you that you (2) …………… to Assistant Manager in the
Service Department. We are very satisfied with (3) …………… work you have been doing and would like to
promote you to this position (4) …………… the better of the company.

(5) …………… this official, we will hold a meeting with you and the Personnel Department to update your files
on the position you will be moved to, and we will (6) …………… to you about the new wage, and the new
benefits you will receive (7) …………… you are in this position. The meeting will (8) …………… around an
hour, and after all the necessary documents have been signed, you may return to work as an assistant manager. We
congratulate you (9) …………… your promotion and would love to keep (10) …………… with you for the time
you are here.
Sincerely,
Grant Johnson
1. A. pleasing B. pleasure C. please D. pleased
2. A. will promote B. will be promoting C. will be promoted D. have promoted
3. A. the B. a C. an D. 0
4. A. on B. for C. with D. to
5. A. To make B. Making C. Make D. Made
6. A. discuss B. explain C. inform D. call
7. A. why B. after C. when D. that
8. A. last B. operate C. run D. do
9. A. with B. at C. in D. on
10. A. work B. to work C. working D. works

II. Choose the best answer

11. Would you mind …………… an office with four other people?
A. to share B. shared C. share D. sharing
12. A number of small companies will go bankrupt when the government …………… the legal working hours to
thirty-four hours a week.
A. reduces B. is reduced C. has reduced D. will reduce
13. Yes, I …………… about your advert in Careers Now. Could you send me an application form, please?
A. call B. have called C. am calling D. called
14. …………… you tell us more about your present job?
A. Could B. Would C. Do D. Did
15. Marcel Lacour’s job involves …………… new product and new ideas.
A. developing B. develop C. developed D. to develop
16. 70% of employers admitted to …………… a candidate because of their online behaviour.
A. reject B. rejecting C. rejected D. to reject
17. When Sunlop Corporation moved its headquarters to Chicago, the director had a state-of-the-art security
system …………… .
A. installing B. install C. installed D. installs

EOU Test.M1.U1.PreInter 1
18. Moving away from the city and renting an apartment in the rural area does not always help …………… one’s
living expenses.
A. limitation B. limited C. limiting D. limit
19. Junior managers who get a promotion often face many problems …………… they have more authority and
responsibility.
A. so that B. because C. in addition D. so
20. Ambitious people often decide on a career plan …………… they are still at university.
A. before B. after C. while D. during
21. A good manager creates an environment …………… ideas are heard and respected and everyone feels that
they are contributing to the whole.
A. which B. when C. where D. that
22. Have you dealt …………… these complaints yet?
A. in B. with C. out D. to
23. She is in charge …………… the day-to-day running of the business.
A. on B. of C. in D. with
24. I’m sorry, there’s no answer. I can transfer you …………… her voice mail.
A. with B. to C. for D. at
25. Could you give me the other number for Workplace Solutions? I can’t get …………… to them.
A. in B. off C. through D. on
26. She can call me back if there’s a problem. I’m …………… 0191 498 0051.
A. to B. in C. for D. on
27. Mr. Yasin cautioned job seekers to be aware …………… their online image even after landing the perfect job.
A. of B. on C. for D. with
28. People who work in sales often have the opportunity to earn …………… on top of a basic salary.
A. commission B. profit C. revenue D. money
29. Ambitious people often decide on a …………… while they are still at school or university.
A. career break B. career move C. career ladder D. career plan
30. …………… deals with employees, keeps their records and helps with any problems they might have.
A. Accounts B. Human Resources C. R & D D. Sales
31. Amelia’s company is a big company, and she thinks that there will be good opportunities for …………… in a
couple of years.
A. qualification B. competition C. commission D. promotion
32. Certain companies offer a career …………… to the long-term unemployed or to people without formal
qualifications.
A. ladder B. opportunity C. break D. plan
33. In our company, everybody works …………… ; i.e. we start work at our convenience.
A. overtime B. flexitime C. economically D. hard
34. Some people …………… a career break to do something adventurous like sailing round the world or going
trekking in India.
A. take B. make C. offer D. decide
35. In my present job, I work long and …………… hours. I often have to work late at night and on public
holidays.
A. flexible B. anti-social C. social D. opening
36. The government’s …………… plans for social reform have been announced.
A. ambition B. ambitiously C. ambitious D. ambitions
37. He worked hard and has been …………… to assistant manager.
A. promoting B. promote C. promoted D. promotion
38. He was a poor …………… at school and left with no qualification.
A. performed B. performance C. performing D. performer
39. He is responsible for the …………… of new members.
A. recruitment B. recruiting C. recruits D. recruited
40. Attempts are being made to …………… the problem of waste disposal.
A. solution B. solve C. solving D. solved

EOU Test.M1.U1.PreInter 2
Section 2: Language use (60 marks)
I. Read the following passages and answer the questions that follow

Looking for Drivers to deliver

This is one chance to be a driver that delivers lots of important things such as cash, treasures,
guns, or even famous people. We are the best and safest delivery company in New York,
Tamm Express Delivery Company. We are looking for drivers who have clean driving
records, good people skills, and an ability to deliver very important and precious things
efficiently and safely. You must be older than 25 to apply and be fluent in the English
language. If you can speak other languages, that can set you apart as a better applicant.

Dear Tamm Express Delivery Company,

Hello, my name is A.J. Smith, and I have worked as a cop in New York for twenty years
now. I retired as a cop last year, because of one incident where I was shot in my stomach
in my effort to catch a thief. Although I really love my job as a cop, my family will not let
me be one anymore. So I decided to retire and now am looking for a new job. I believe
that working for the Tamm Express Delivery Company is just for me, because I can drive
in any situations: raining, snowing, tornadoes, typhoons, etc. Cops are usually trained for
6 months to drive like the drivers in the movie in order to catch criminals. Anyway, I
believe that I would love this job and also would be a great help to your company. I hope
to hear from you soon. Thank you.
Choose the best answer
1. Who would most likely be interested in the advertisement?
A. A driving school instructor. C. A vehicle engineer.
B. An unemployed truck driver. D. A taxi driver.
2. What applicants will have an advantage?
A. Those who have more than 10 years of driving experience.
B. Those who have lived in New York for more than 5 years.
C. Those who can speak English fluently.
D. Those who are bilingual with English.
3. Why does Mr. Smith think he should work for the Tamm Express Delivery Company?
A. He drove in New York for more than 19 years.
B. He was trained to drive in worst scenarios at his police academy.
C. He knows all the short cuts in New York.
D. He can stay up all night to work.
Answer the question.
4. What is the age requirement for applicants?
What do the underlined parts refer to?
5. … We are the best and safest delivery company … (passage 1)
6. … You must be older than 25 to apply and be fluent in the English language. (passage 1)
Which words in the passage mean the following?
7. an attempt to do something especially when it is difficult to do: …………………
8. collections of valuable things: …………………
Fill in each blank with suitable words or a phrase from the passage.
9. They offer guaranteed next-day ………………… to any home in the UK.

EOU Test.M1.U1.PreInter 3
 10. Her elegant style …………… her …………… from other journalists.

II. Writing:
From Andrew Torres’s profile, write a CV for him including 5 sections: Personal Details, Education,
Employment, Skills and Interests.

Andrew Torres
109 Hollywood Avenue, Birmingham, B35 2HE
Tel: 0121 793 8932, Mob: 079 6778 3931, Email: torres.a@gmail.com
D.o.b: 24.01.1985, American, married
Education: MBA, Finance and Accounting, Haas School of Business, 2010 ; BS, Accounting, University of
California, Santa Barbara, 2007
Experience / Employment: 3 years’ experience in cost accounting, Earn&Young; joined KPMG as chief
accountant 4 years ago (2013)
Skills: knowledge of Oracle, SAGE and all Microsoft Office Applications; excellent communications skills
Interests: socializing with friends and family; reading non-fiction books and solving puzzles

III. Listening:
Part 1: Listen to the question and choose the best response. The recording will be played twice.
1. A B C
2. A B C
3. A B C
4. A B C
5. A B C

Part 2: Listen to the recording and fill in the blanks. The recording will be played twice.
City Jobs Corps
+ helps find the right job for you, whatever your (6) …………………… & …………………… are.
(job as a computer technician, a hotel manager, or an (7) ………………… ………………………)
+ has job openings in all fields.
+ provides assistance with résumés, (8) ……………………… ………………………, & interview
skills.
+ provides services free of charge to (9) ……………………… ………………………
+ located at 35 North Main Street. Visit today. (10) ……………………… ……………………….
necessary.

The End

EOU Test.M1.U1.PreInter 4
KEYS - EOU TEST.M1.Unit 1

Section 1 (40 m)
I.
1. D 2. C 3. A 4. B 5. A 6. B 7. C 8. A 9. D 10. C

II.
11. D 12. A 13. C 14. A 15. A 16. B 17. C 18. D 19. B 20. C
21. C 22. B 23. B 24. B 25. C 26. D 27. A 28. A 29. D 30. B
31. D 32. B 33. B 34. A 35. B 36. C 37. C 38. D 39. A 40. B

Section 2 (60 m)

EOU Test.M1.U1.PreInter 5
I. Reading
1. B 6. applicants
2. D 7. effort
3. B 8. treasures
4. They must be older than 25. 9. delivery
5. Tamm Express Delivery Company 10. sets …… apart
II. Writing: Suggested Answer

CURRICULUM VITAE

Name: Andrew Torres

Date of birth: January 24, 1985
Nationality: American
Address: 109 Hollywood Avenue, Birmingham, B35 2HE
Telephone: 0121 793 8932; Mobile: 079 6778 3931
Email: torres.a@gmail.com

Education:
+ 2008 – 2010: MBA, Finance and Accounting, Haas School of Business
+ 2003 – 2007: BS, Accounting, University of California, Santa Barbara

Employment:
+ 2013 – now: Chief Accountant, KPMG
+ Jan 2010 – November 2012: Accountant (in cost accounting), Earn&Young

Skills: knowledge of Oracle, SAGE and all Microsoft Office Applications; excellent communications skills

Interests: socializing with friends and family; reading non-fiction books and solving puzzles

III. Listening

Part 1 Part 2
1. C 6. skills, experience
2. A 7. office administrator
3. A 8. cover letters
4. B 9. city residents
5. B 10. No appointment

AUDIO SCRIPT
PART 1
1. Why don’t we take a fifteen-minute break?
(A) No, I didn’t break the plate.
(B) It’s working just fine.
(C) Good. I need to make a call.
4. How about joining us for lunch?
(A) The employee cafeteria’s downstairs.
(B) I’d like to very much.
(C) I didn’t have time for breakfast.
2. This article is poorly written.
(A) There were a lot of errors in it.
(B) You can’t get rich riding around.
(C) Art is not for the poor.
3. Where do you come from?
(A) Canada.
(B) The mailroom.
(C) Only a few minutes ago.
5. I find this street plan confusing.
(A) I found it for you.
(B) You have the map upside down. That’s
why.
(C) We planned to look for it tomorrow.

PART 2
Out of work? No worries! We at City Jobs Corps can help find the right job for you, whatever your
skills and experience are. Are you looking for a job as a computer technician? A hotel manager? An
office administrator? We have job openings in all fields. We also provide assistance with résumés,
cover letters, and interview skills. All our services are provided free of charge to city residents. Our
office is conveniently located at 35 North Main Street. Visit us today. No appointment necessary.