No.

3372-S-52

SAFETY INFORMATION NOTICE

SUBJECT: DOORS

Sliding doors - Adjustment / Test

For the attention of

AIRCRAFT Version(s)
CONCERNED Civil Military
AS365 N, N1, N2, N3 F, Fs, Fi, K, K2
AS565 MA, MB, SA, SB, UB, MBe
SA366 GA

Airbus Helicopters has recently been informed of the in-flight loss of a window panel of the RH sliding door on an
AS365 N3 helicopter.
The loss had no further consequences for the helicopter, its occupants and persons on the ground.

Investigations showed that the probable cause for the in-flight loss of the window panel was a deterioration of the
seal during the last jettison test performed during compliance with maintenance Work Card MET 52-91-00-503
(Sliding doors - Adjustment / Test) or MET 52-91-02-503 (Enlarged sliding doors - Adjustment / Test).

As the in-flight loss of a window panel can have serious consequences for the helicopter and/or persons on the
ground, Airbus Helicopters issues this Safety Information Notice to draw your attention to the need for precise
compliance with maintenance Work Cards 52-91-00-503 and 52-91-02-503 (MET), especially during the window
jettison test.

Airbus Helicopters also informs you of the improvement of the content of the maintenance Work Cards (see table
below) to include a visual inspection phase and specify the replacement of the seal, if required due to
deterioration during the window jettison test.

MAINTENANCE
DESIGNATION AS365 AS565 AS366
WORK CARDS
Available through Pre-print given in
MET 52-91-00-503-000 Sliding doors - Adjustment / Test
ORION Appendix 1-2
Enlarged sliding doors - Available through Pre-print given in
MET 52-91-02-503-000
Adjustment / Test ORION Appendix 1-2
Pre-print given in
MET 52-91-00-503-001 Sliding doors - Adjustment / Test
Appendix 3

For any questions on this subject, please contact the Technical Support Department of the Airbus Helicopters
Customer Service:

Fax: + 33 (0) 442.85.99.66

Keycopter: Technical Request Management (TechnicalSupport.Helicopters@airbus.com)
E-mail: support.technical-airframe.ah@airbus.com

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