Katrina Thomas

914 S. Federal Hwy Lake Worth Beach, F 33460

Cell# 561-6540410
Email: trinasexy42@gmail.com

Objective
• Highly skilled and professional with extensive experience in the medical field. Possesses excellent
communication and interpersonal skills, a strong understanding medial protocols, and practices, as well
as the ability to provide compassionate care to patients. Ability to work well under pressure and in fast-
paced environments.

Skills & Abilities

• Ability to provide clerical expertise to ensure all patients receive high quality, efficient care.
• Strong communication and interpersonal skills.
• Strong ability to maintain professional boundaries
• Strong computer knowledge, EMR Systems
• Answering and routing calls
• EClinicalWorks
• Medical Terminology
• Insurance Verification
• Documentation Review
• Phone Etiquette
• Scheduling
• MS Office Experience

Experience
• Managed the day-to-day operations of the facility in accordance with established policies and
procedures.

MEDICAL OFFICE SPECILIST | JFK INTERNAL MEDICINE | PRESENT

• Answering incoming calls in a timely and efficient manner., scheduling appointments, verify insurance
Also provides clerical expertise to ensure all patients receive high quality customer service.
MEDICAL PHONE SPECLIST | SOUTH PALM ORTHOPEDICS | SEPT,2021-MAY. 2022
• Answering incoming calls, manage all front office functions including, check-in/check-out, scheduling,
and insurance verification.

CUSTOMER SERVICE SPECIALIST OFFICE ASSISTANT SUNPASS ENTERPRISE FEB, 2008-2011

• Answer incoming calls, assisted clients with updating prepaid balance on customers account to keep it
active.
• Processing Payments

Certifications
• HIPAA
• MedVance Institute, Medical Assistant