SOCIAL MEDIA USER’S SENTIMENT ANALYSIS

Team Members:

A.Rahitya Teja – 20BIT0296

M.Ranga Rakshith – 20BIT0360

Abstract:

There has been a significant increase in the use of Social Network Sites (SNS)
worldwide, providing a wealth of data that can be utilized for sentiment analysis
on various products, brands, and services. Additionally, research in the field of
cloud computing has also gained significant interest[6].Social media is a huge
place where people tend to share their individual views which is referred as
sentiments and emotions. Social media are impacting the users’ choices by
modifying their attitudes and thoughts[1]. Sentimental analysis distressed with
extracting the uncertain emotions, attitudes associated with the text[2].There are
many social media platforms like Facebook, twitter, etc. Twitter is one among
the best platforms currently for the people to share their opinions and thoughts
of how they feel at the present situations and reacting accordingly in the
twitter[3].In this project we will be anaylzing the twitter data to predict the text
tweeted by the people to determine whether the text tweeted is happy or sad. In
this project we used the cloud providers like amazon(aws) to analyse the users
opinions and emotions[6].For the prediction we make use of the ML to predict
the output and making use of the cloud architectures like lambda.
Introduction:

1.1 Background

Social media platforms allow businesses to engage with the customers through
their social media accounts. Customers comment on their product experience,
recent launches and the services the business provides. So manually reading the
entire data is not an efficient manner so we thought to automate the process and
perform better results.

1.2 Problem Statement

There is so much data available on platforms that it's difficult for the brands to
prioritize the mentions or tweets to respond to first. The total polarity detection
of the whole customer comments is also difficult so in this project will try to
analyze the tweets using twitter API and classify the comments as positive,
negative and neutral based on the ML models available.

1.3 Challenges

Processing the requests without server using serverless architecture like lambda
and using auto ML model.
References:

[1]https://www.researchgate.net/publication/
230758119_Sentiment_Analysis_on_Social_Media

[2]https://ieeexplore.ieee.org/abstract/document/9377043

[3]A Quantitative Performance Evaluation Of Machine Learning

Algorithms For Analysing Sentiments Of Emoticons

[4]A Novel Stock Price Prediction Scheme from Twitter Data by using
Weighted Sentiment Analysis

[5]Scaling archived social media data analysis using a hadoop cloud

[6]file:///A twitter sentiment analysis for cloud providers/ a case study of

Azure vs. AWS

[7]Implementation and Analysis of a Serverless Shared Drive with AWS

Lambda

[8]A framework and a performance assessment for serverless MapReduce

on AWS Lambda