MODEL COC EXAM-3 HNS LEVEL 3 REGULAR CALSS

1. Generally, whenever a user tells you that the LAN connection is failed, what is the first thing to
check?
a. Check the network adapter drivers to see that they are configured property.
b. Check for the presence of link lights on the back of the network adapter.
c. Run IPCONFIG to see if the Local network hardware is functioning.
d. Ping a known IP address to see if the network cable and connectivity is good.
2. Your company has a DNS server that has a 10 Active Directory integrated zones. You need to provide
copies of the zone files of the DNS server to the security department. What should you do?
a. Run the ipconfig/registerdns command.
b. Run ntdsutil/partition management
c. Run the dns command/zoneExport command
d. Run the dns command/zoneinfo command
3. Which one of the following is a marketing function that can be performed by channel interdiaries?
a. Monitoring union activities.
b. Recruiting workers
c. Promoting products.
d. Training employees
4. First step in training process is _____________.
a. Instruction design
b. Implementation
c. Evaluation
d. Need analysis
5. A Suitable preventive action on quality is recommended based on organization.
a. Quality assurance
b. Quality standard
c. Quality check
d. Quality approval
6. The assurance that the information trustworthy and accurate is
a. Availability
b. Authority
c. Confidentiality
d. Integrity
7. Which one of the true about Client server network?
a. Rigidity
b. Decentralization
c. Centralized
d. Limitedness
8. How is the universal naming convention /UNC/ format applied to shared resources?
a. \\ shared_resource_name
b. //shared_resource_name
c. \\server_name/share_name
d. //host_name/shared_resource_name
9. Which of the following network cables would a technician find on the RJ-45
 MODEL COC EXAM-3 HNS LEVEL 3 REGULAR CALSS
a. Fiber
b. Ethernet cable
c. USB
d. Coaxial cable
10. When we solve the network problem the first step?
a. Test the connectivity using the command utilizes
b. Checking network address is configured properly
c. Opening an internet using a browser
d. Look physical network setting
11. ___ the one is the data link layer protocol
a. DHCP
b. IP
c. ARP
d. FTP
12. To build continuous improvement in business organization
a. Discourage workgroup members to routinely monitor key process indicators
b. Reduce the number of employee
c. Emphasis on maximizing benefit
d. Build capacity in the work group to critically review the relevant parts of the value chain
13. What command would be used to establish network connectivity?
a. ICONFIG/renew
b. ICONFIG /release
c. ICONFIG /all
d. I ICONFIG /registerdns
14. As a small team leader, how will you delegate responsibility to your team members?
a. Based on my relationship to them
b. Based on their religions
c. A based on the strength and weakness of members
d. Based on the their ethnicity
15. Used to connect router to computer using consider serial port?
a. Rollover cable
b. USB cable
c. Straight through cable
d. Cross over cable
16. A leadership style in which the leader includes one or more employees in the decision making process
is
a. Participative or democratic
b. Authoritarian or autocratic
c. Federal
d. Delegate or free reign
17. After running IPCONFIG utility, you try to PING the local adapter’s IP address but no reply is
returned. What does this indicate?
a. The default gateway is not functional.
b. TCP/IP is not working on the gateway device.
c. TCP/IP has not been loaded in to system.
 MODEL COC EXAM-3 HNS LEVEL 3 REGULAR CALSS
d. The local adapter’s IP has not been initialized.
18. A network security system that monitors and controls incoming and outgoing network traffic based
on predetermined security rules is ___________.
a. Anti virus
b. Firewall
c. Password
d. Physical guard
19. A server feature that allows technician’s to add/replace memory in the server without shutting it off
is___.
a. Server clustering
b. Windows system resource manager(WSRM)
c. Microsoft meta-directory services
d. Hot add memory
20. Of the following one is used for filtering keyword and black lists for security purposes?
a. Switch
b. Bridge
c. Server
d. HW firewall
21. One of the following is application layer protocol
a. IPX
b. DNS
c. Ethernet
d. SPX
22. A system that used to enhance efficiency and customer service quality is
a. Planed and organized workflow
b. Technical documentation
c. Customer gift
d. Employee attendance
23. Which of the following is an example class C IP address?
a. 127.0.0.1
b. 225.225.225.1
c. 192.168.1.100
d. 255.255.255.0
24. A network device that receives, process and forward packet is
a. Switch
b. Firewall
c. Access point
d. Router
25. Which of the following is a main benefit of employee training?
a. Helps people identify with organizational goal
b. To reduce turnover
c. Provides a good atmosphere for learning, growth and co-ordination
d. Improves morale
26. All are the responsibilities of a network Administrator, except ___________?
a. Installing and configuring computer network system
b. Consulting with clients to specify system requirements and design solution
 MODEL COC EXAM-3 HNS LEVEL 3 REGULAR CALSS
c. Budgeting for equipments and assembling cost
d. Designing website for clients
27. The data link layer takes the packets from ______ and encapsulates them in to frames for
transmission.
a. Transport layer
b. Physical layer
c. Network layer
d. Application layer
28. Assume you are required to develop registrar system for Entoto TVET college, as system analysts
you have to create technical requirement document. Which one of the following will be included in
your document?
a. Hardware requirements
b. Performance requirements
c. Security requirements
d. System requirements
29. Resolving domain name is managed by a protocols called__________.
a. DNS
b. EIGRP
c. TCP
d. HTTP
30. Leaders in business area should have________.
a. Show partiality to different employee of the workgroup
b. Refrain from calculated risk.
c. Abstain from creativity and improvement
d. Effectively organize and utilize work forces
31. A device that is used to connect a number of LAN______.
a. Repeater
b. Router
c. Access point
d. Epon
32. A server feature that allows a group servers function as a single unit, sharing storage resources and
jobs as well as providing fail-over fault-tolerance is________.
a. Microsoft meta-directory services
b. Server clustering
c. Windows system resource manager(WSRM)
d. Hot add memory
33. The connector used for fiber-optic is?
a. RJ-45
b. BNC
c. MT-RJ
d. RJ-11
34. A solution that a person finds oneself or so-called automated or self-service solution is__?
a. Level 1 support
b. Level 2 support
c. Level 0 support
d. Level 4 support
 MODEL COC EXAM-3 HNS LEVEL 3 REGULAR CALSS
35. Which one of the following used to protect computer from unauthorized remote access?
a. ADSL
b. Bridge
c. Router
d. Firewall
36. What is the purpose of documenting the information that is obtained from the customer in the work
order?
a. To keep track of parts that are ordered
b. To use the information to trace customer behavior
c. To use the information to aid in solving the problem
d. To create centralized database of possible problems