Bunag, Maria Fatima V.

BSTM 2A

Scenario 1:
Mario organized a package tour for his family. He visited Golden Tiger Tours and Co.’s
website to check their different package tours. He decided to just copy the inclusions of
one of the agency’s package tours because he thought it won’t fit his budget. It was Day
1 of the do-it-yourself (DIY) package tour that he organized and things did not turn out
as he planned. How can a travel agency improve their tour experience?

MY PREDICTION WHY I MADE THIS PREDICTION

Their tour experience would be improved
if they used a travel agency because the
travel agency would offer everything they
required during the trip.
Travel agencies are responsible for
planning for tours, transportation, and
accommodations. They are the ones who
organize various plans, such as
organizing the tourist's planned activities.

Scenario 2:
Jennifer, together with the other tourists, is having an Island Hopping Tour organized by
Kappa Travels. She got bored with what’s happening so she decided to go to the city
while the rest are still on the Island Hopping Tour. On her way back to the hotel, the cab
she was on collided with a pickup truck. She suffered a fractured kneecap. Kappa
Travels told her that they are not liable for her medical needs. What could have been
the reason behind it?

MY PREDICTION WHY I MADE THIS PREDICTION

Jennifer really does not know about the
insurance that the travel agency offers or
just signs a waiver without mentioning
insurance before leaving on her trip.
Travel agencies are responsible for
protecting the safety of their clients, but
everyone should be informed of the
responsibilities the agency can and
cannot cover.

Scenario 3:
Darcy is an Operations Manager, his family almost left him for being a workaholic. He
called up Red Dragon Travels to organize a package tour for his family. Red Dragon
Travels has been dubbed as the best in terms of tailor fitting their clients’ travel needs.
What do you think is the reason he chose them to take care of their travel needs?

MY PREDICTION WHY I MADE THIS PREDICTION

Darcy probably chose Red Dragon
Travels because he was sure that the
travel agency he called would handle all
of his family's vacation needs.
A travel agency might recommend a
specific destination and services that are
based on the requirements of their
clients. Darcy would actually benefit from
the services of a travel agency because
they can also recommend activities that
will make their visits more enjoyable and
memorable.