LLIF Student Handbook

Living Language Institute Foundation

Living Language Early Childhood Education1

Student Handbook

Administrative Office

5351 Camosun Street

Vancouver, BC
V6N 2C4
TEL: 604-263-4711
http://earlychildhoodeducationprogram.ca

Email: livinglanguageece@gmail.com

1
In order to distinguish the unique nature of its program, rather than use the more generally accepted
referent Early Childhood Care and Education (ECCE), Living Language Institute Foundation (LLIF) uses
the term LLIF ECE to describe its early childhood education program.
 LLIF Student Handbook

“Love is the only emotion that expands intelligence.”

Dr. Humberto Maturana
Title and subject of a workshop
Sponsored by Wondertree Foundation, 1996

Updated 03-17

2
 LLIF Student Handbook

Table of Contents
Early Learning Program Mission and Goal.....................................................................4
Educational Objectives of the Living Language Early Childhood Education....................5
Teaching, Learning and Assessment Methods...............................................................7
PTIB Student Training Completion Fund.....................................................................10
Is this Program for You?.............................................................................................11
Admission to Living Language Early Childhood Education...........................................12
Language Proficiency Assessment...............................................................................14
Withdrawal and Cancellation of Enrollment...............................................................14
Refund Policy.............................................................................................................14
Privacy Protection and Confidentiality........................................................................17
Student Conduct........................................................................................................19
Student Dismissal Policy.............................................................................................21
Attendance Policy.......................................................................................................23
Dispute Resolution Policy...........................................................................................24
Grade Appeal Policy...................................................................................................26
Early Childhood Education Basic Program...................................................................27
Grading for the Basic ECE Program.............................................................................28
Transfer Credit...........................................................................................................29
Program Safety Policy.................................................................................................29
Non-Discrimination Policy..........................................................................................30
Financial Aid...............................................................................................................30
Record Retention.......................................................................................................32
Appendix A: Change of Status Declaration..................................................................35
Appendix A Change of Status - Undeclared.................................................................36
Appendix B: Complaint/Concern Notification.............................................................37
Appendix C: Graduate Placement Form......................................................................38
Appendix D: NOTICE OF REFUND...............................................................................40

Updated 03-17

3
 LLIF Student Handbook

Early Learning Program Mission and Goal

Mission
Living Language Institute Foundation (LLIF) strives through its Early Childhood
Education to provide quality learning opportunities, programs and workshops in early
childhood education that develop competencies and skills appropriate to the wide variety
of pedagogical settings experienced by both pre-service and in-service practitioners.

Goal
The goal of LLIF Early Childhood Education is to serve all children including those who
may be multi-lingual and/or multi-abled. In order to reach this goal we provide pre-
service, in-service, and on-going programs for teachers, family members, and other child-
focused caregivers to support their developing the skills necessary to respond to the needs
of the children in their care.

As a program that meets the required standards for training early learning professionals
within the province of British Columbia, LLIF Early Childhood Education will equip
early childhood professionals with the skills and training necessary to deliver a high
quality, developmentally appropriate program. To this end we believe that knowledge
and understanding of early childhood education and care is best achieved through
participating in a supportive learning community that is closely linked to operational
daycare and preschool settings.

We have designed LLIF Early Childhood Education as an apprenticeship program. In this

model theoretical understandings are contextualized within mentored practice throughout
the entire program. From the outset students are carefully mentored in acquiring and
applying the ‘art of observing’ both as a methodology and a vehicle for learning.

Updated 03-17

4
 LLIF Student Handbook

Educational Objectives of the Living Language Early

Childhood Education
As a learner in the LLIF Early Childhood Education, your studies will

· Develop and enhance your intellectual and practical skills required for working as
a professional in the field of early years education and care;

· Prepare you to engage with further study, enquiry and practice in settings where a
knowledge of early years education and care is required;

· Help you develop an awareness of your own gifts, as well as those areas in which
there is need for further training and skill development.

Learning outcomes
Knowledge and understanding

The course of studies will provide you with relevant knowledge that in turn will support
the understanding of

· How young children learn and develop within the various contexts in which
learning occurs;

· The principles governing policy and practice in the education and care of young
children;

· Current and emerging theories and research that support good practice in the
education of young children;

· Curriculum frameworks that include both teaching and learning practices as well
as the observation and assessment of young children’s learning;

· The impact of ethnicity, religion, caste/class, gender, sexuality and disability on

children and their development;

· The implications of differences, inequality, and exclusion along with knowledge

of strategies for addressing these issues;

· How policies and regulations promote children’s status, welfare, and learning in
home, school, and other contexts;

· How working collaboratively with parents and other professionals affects the lives
and education of young children.

Updated 03-17

5
 LLIF Student Handbook

Cognitive skills

The course of studies will support your developing skills in critical thinking that help
you:

· Gather, develop, summarize and critique information relevant to an issue;

· Gather accurate evidence in order to support clear and appropriate arguments;

· Use appropriate theory and literature to support a valid position;

· Select varying and appropriate approaches to evoke learning: reading, listening,

note-taking, formulating questions, and engaging in critical thinking;

· Use various methods to further reflective practice and gather information:

conversation, written assignments, projects.

Practical and/or professional skills and attributes

The course of studies will help you learn how to

· Demonstrate both your theoretical and practical knowledge of good practice in the
education and care of young children;

· Plan, design, implement, monitor and assess activities;

· Create experiences and access resources that support children’s development and
learning;

· Work collaboratively with colleagues, parents, caregivers and other professionals;

· Manage and organize your time;

· Create accurate records;

· Use your strengths and gifts effectively but also see those areas in which you need
on-going professional education.

Key skills

The course of studies will help you learn to

· Communicate clearly what you have learned and to use a variety of forms to do
so: oral, written, diagrammatic, tabular and/or graphical;

· Work collaboratively as part of a team, and to see to completion all tasks for
which you are responsible;

Updated 03-17

6
 LLIF Student Handbook

· Solve problems in ways appropriate to your employment role.

· Identify the areas in which you are particularly gifted and can perform tasks
easily, but also identify the areas where your aptitudes, skills and competencies
are less developed and need further attention.

Teaching, Learning and Assessment Methods

We believe that in our Living Language Early Childhood Education your knowledge and
understanding of early childhood education and care will be best developed through
participating in a supportive learning community that is closely linked to operational
daycare and preschool settings. From the outset and throughout the entire program, the
pacing and delivery of course content is designed to provide you with opportunities to
contextualize theoretical knowledge either by observing and/or engaging directly with
children.

Through on-going reflective conversations as well as fulfilling course assignments you

will gain the skills necessary to express your knowledge. Your assignments and work-
related projects will be structured to evoke independent thinking, different approaches to
problem solving. They will help you interpret theories in the light of basic principles of
appropriate care and education of young children.

You will be introduced to ‘Observing for Learning’ as an assessment method. In turn,

your mentors will also practice what they are teach as they teach.

Updated 03-17

7
 LLIF Student Handbook

About the Living Language Institute Foundation

The Living Language Institute Foundation is a not-for-profit charitable organization
registered in 1987 in British Columbia, Canada. The purpose of LLIF is to develop an
appreciation of the people of Canada with special focus on offering programs that nurture
the richness inherent in the many and varied languages, cultures, stories and song of its
citizens --- the ‘folk’ of Canada.

Location: Living Language Institute Foundation

Official operating address:
4196 West 4th Avenue, Vancouver, BC V6R 4J5
and practice training at
5351 Camosun Street Vancouver BC V6N 2C4

Telephone 604-294-9895

E-mail: livinglanguageece@gmail.com

Website www.livinglanguageinstitute.org

Certification - Private Training Institutions Branch (PTIB)

Living Language Institute Foundation is a certified institution with the PTIB. Approval
and registration will mean that Living Language Institute Foundation has met the
standards imposed by the Province of British Columbia for approved schools based on
our written application.

Truth in Advertising
It is the policy and procedure of Living Language Institute Foundation that all
announcements and advertising are true and accurate, are not misleading and precisely
reflect the programs and classes the Living Language Early Childhood Education.

All information in the content of this handbook/catalog is current and correct and is so
certified as true by the Program Director.

Updated 03-17

8
 LLIF Student Handbook

Corporate Structure
Living Language Institute Foundation:
• Registered Business No: 11920 7389 0001
• BC Society No: S-22927

Living Language Institute Foundation Volunteer Board of Directors

(Current Board of Directors)
• Annette Coffin, B. MA, M. MuEd.
• Elaine Decker, PhD (President)
• Anne Coulombe, M.Ed.(Secretary)
• Amalia Cook (Treasurer)
• Dorothy-Jean O’Donnell, BA, MA, LL.B
• Sandy Wells
• Fleurette Sweeney, (SCH) ARTC, BA, M.Ed, PhD (UBC)

Administrative Organizational Structure of the Early Learning Program

• Program Director Kate McCabe B.Ed., MA

• Practicum Director Kate McCabe B.Ed., MA
• Director of Student Affairs Elaine Decker PhD
• Student Affairs Assistant Fleurette Sweeney PhD
• Director of Communication Deb Grant BA

Administrative Office Hours

The administrative office hours are from 8:30 AM to 6:00 PM Monday through Friday.
The location is closed on most weekends and Canadian statutory holidays.

Facilities and Location

The administrative office and library of Living Language Early Childhood Education is
located at
Creative Minds Child Care Society
5351 Camosun Street
Vancouver, BC
V6N 2V4

Updated 03-17

9
 LLIF Student Handbook

PTIB Student Training Completion Fund

Student Tuition Protection Fund

Certified private training institutions make regular payments to the Student Tuition
Protection Fund (the Fund). You may be entitled to a tuition refund from the Fund if the
institution in which you are enrolled:

· Closes before you can complete your approved program, or

· Misleads you about a significant aspect of your approved program

The Fund does not protect students at uncertified institutions or students in programs that
are not approved. 

Check the Private Training Institution Directory to see whether a particular institution is
certified and whether a particular program is approved.  Your enrolment contract, if you
have one, must also state whether you as a student are entitled to file a claim against the
fund . Questions regarding the Student Training Completion Fund may be directed to the:

Local: 604-569-0033
Toll-free: 1-800-661-7441
Fax: 778-945-0606
Email: PTI@gov.bc.ca
Student support inquiries: PTI.StudentSupport@gov.bc.ca

Main Office:
Private Training Institutions Branch
203 - 1155 West Pender St
Vancouver, BC
Canada V6E 2P4

Updated 03-17

10
 LLIF Student Handbook

Is this Program for You?

The primary attitude expected of all seeking entry into LLIF Early Learning Program is
that they ‘love little children’. This profession offers unique opportunities to foster the
healthy growth of young hearts and minds, to open up their learning potential, and in so
doing to make rich contributions to families and society at large. At the same time, on
the part of those involved, the loving care of children makes great demands of time,
energy, and money. For this reason, committing oneself to pursue a career in early
childhood education requires careful discernment.

With these considerations in mind, therefore, before signing enrollment agreements,

prospective students are expected to communicate openly with LLIF Early Learning
Program personnel for the purpose of:

· Discussing educational and occupational plans and aspirations;

· Arranging periods of observation in a variety of early learning settings;

· Arranging to volunteer for a minimum of 40 hours in approved early learning

settings and/or to receive approval for equivalent prior experience.

In the case of those whose oral English competencies are deemed inadequate for
functioning effectively in either the Living Language Early Childhood Education or as a
volunteer, certain potential students may be required to take a 30-hour course in Singing
English or an approved alternative.

Prior to formal entry into the program LLIF encourages, in addition, that all students
engage in an additional 40 hour work-experience at Creative Minds Child Care. The
specific purpose of this requirement is to determine whether the collaborative nature of
the apprenticeship model of the Living Language Early Childhood Education is well
suited to the particular needs and aptitudes of each enrollee.

Updated 03-17

11
 LLIF Student Handbook

Admission to Living Language Early Childhood

Education
The belief of all mentors of those enrolled in the Living Language Early Childhood
Education is that children ‘learn the teacher’ more than what is being taught. With this in
mind, preference will be given to prospective students who demonstrate that they are able
to

· Work collaboratively with others in a respectful manner;

· Be playful and imaginative when working with young children;

· Act with patient, gentle kindness in their dealing with others---their peers, the
mentoring staff, and especially with the children and their families;

· Act with integrity, that is to consistently align words and actions;

· Take full responsibility for their actions and see assigned tasks through to
completion;

· Willingly help others when the need arises;

· Be open to learn with a healthy sense of humor.

All applicants must be at least nineteen years of age with no relevant criminal record.
Additionally, prospective students must supply Living Language Early Childhood
Education with:

· A current doctor’s certificate verifying good mental and physical health.

· A certified high school diploma or its equivalent

· A verbal interview for language assessment along with a written application

· Three letters of reference affirming the applicant’s good character and aptitude for
working in the education of young children.

Priority will be given to applicants who satisfactorily complete all requirements

listed above. A student whose file lacks any of these requirements may be accepted on
a provisional basis while he/she awaits full documentation. Any questions regarding
the verification of status should be directed to the LLIF Admissions Office.

An application form must be completed and forwarded to the LLIF Admissions Office at
least one month before the first day of class.

A non-refundable application fee of $100 must accompany the application form.

Updated 03-17

12
 LLIF Student Handbook

Should an applicant fail to meet the minimum admission requirements, neither LLIF nor
the applicant can waive them.

TUITION FEE STRUCTURE

$6, 300.00 payable in three installments

$2, 100.00 payable at the beginning of the first session lasting 15 weeks

$2, 100.00 payable at the beginning of the second session lasting 15 weeks

$2, 100.00 payable at the beginning of the third session lasting 15 weeks

All reading materials and program planning materials will be in addition to the above
tuition costs.

The sharing of textbooks will be facilitated whenever possible.

Updated 03-17

13
 LLIF Student Handbook

Language Proficiency Assessment

Instruction at Living Language Early Childhood Education is conducted in English. All
students are required a verbal interview and a written submission prior to enrolment to
ensure they have the language abilities necessary to successfully complete the program.
In particular, students should be able to engage in conversation in English around the
topics of early childhood education and written skills should mirror the student’s ability
in oral language.

Withdrawal and Cancellation of Enrollment

An enrollee may terminate enrollment at any time during the program.

Refund Policy
1) A student may be entitled to a refund of tuition fees in the event that:

(a) The student provides written notice to Living Language Institute

Foundation that he or she is withdrawing from the program; or
(b) Living Language Institute Foundation provides written notice to the
student advising that the student has been dismissed from the
program.

2) The written notice of withdrawal or dismissal may be delivered in any

manner provided that a receipt or other verification is available that
indicates the date on which the notice is delivered.

3) The notice of withdrawal or dismissal is deemed to be effective from the

date it is delivered.

4) The refund to which a student is entitled is calculated on the total tuition

fees due under the contract. Where total tuition fees have not yet been
collected, Living Language Institute Foundation is not responsible for
refunding more than has been collected to date and a student may be
required to make up for monies due under the contract.

5) If Living Language Institute Foundation has received fees in excess of the

amount it is entitled to under the student contract, the excess amount must
be refunded.

Updated 03-17

14
 LLIF Student Handbook

6) Refund policy for students:

(a) Refunds before the program of study begins:

1. If written notice of withdrawal is received by Living Language

Institute Foundation within 7 days after the contract is made,
and before the commencement of the period of instruction
specified in the contract, Living Language Institute
Foundation may retain 5% of the total tuition and fees due
under the contract to a maximum of $250.
2. If written notice of withdrawal is received by Living Language
Institute Foundation 30 days or more before the
commencement of the period of instruction specified in the
contract and more than 7 days after the contract was made,
Living Language Institute Foundation may retain 10% of total
tuition only due under the contract to a maximum of $1000.
3. Subject to Section 6(a)(1) above, if written notice of
withdrawal is received by Living Language Institute
Foundation less than 30 days before the commencement of the
period of instruction specified in the contract, and more than 7
days after the contract was made, Living Language Institute
Foundation may retain 20% of the total tuition only, due under
the contract to a maximum of $1300.

7) Refunds after the program of study starts:

(a) If written notice of withdrawal is received by Living Language

Institute Foundation or a student is dismissed before 10% of the
period of instruction specified in the contract has elapsed, Living
Language Institute Foundation may retain 30% of the tuition due
under the contract.
(b) If written notice of withdrawal is received by Living Language
Institute Foundation, or a student is dismissed after 10% and before
30% of the period of instruction specified in the contract has elapsed,
Living Language Institute Foundation may retain 50% of the tuition
due under the contract.
(c) If a student withdraws or is dismissed after 30% of the period of
instruction specified in the contract has elapsed, no refund is
required.

Updated 03-17

15
 LLIF Student Handbook

8) Where a student did not meet Living Language Institute Foundation

and/or program specific minimum requirements for admission through no
misrepresentation or fault of their own, Living Language Institute
Foundation must refund all tuition and fees paid under the contract, less
the applicable non-refundable student application or registration fee.

9) Where a student withdraws or is dismissed from their program, they are

entitled to 100% refund of any as-yet to be received consumables that
have been pre-paid.

10) Where a student withdraws or is dismissed from their program after

receiving technical equipment from Living Language Institute Foundation
free of charge:

(a) The student must return the equipment unopened or as issued within
14 calendar days; and
(b) If the student fails to return the equipment as set out above, Living
Language Institute Foundation may deduct the reasonable cost of the
equipment from any amount to be refunded to the student.

11) Refunds owed to students must be paid within 30 days of Living

Language Institute Foundation receiving written notification of
withdrawal and all required supporting documentation, or within 30 days
of an institution’s written notice of dismissal.

Where the delivery of the program of study is through home study or distance education,
refunds must be based on the percent of the program of study completed at the rates as set
out in Section.

Updated 03-17

16
 LLIF Student Handbook

Privacy Protection and Confidentiality

In accordance with the Freedom of Information and Protection of Privacy Act,

confidentiality is pledged to all students regarding their records.

Confidentiality at LLIF refers to all verbal and written information about potential,
former, and enrolling students and employees. It also refers to information shared during
‘in camera’ board discussions and decisions.

Students have full confidential access to their own student records.

Access to all student records is also granted to the LLIF officials. With student
authorization, a student’s records will be released to the ECE Registry in Victoria for the
purposes of program assessment, and to PTIB for the purpose of administering the
Student Training Completion Fund.

All board members, employees, and students are expected to fulfill their obligation to
respect the protection of privacy. Each individual will ensure that no private or personal
information that may cause harm to another is revealed. This excludes the responsibility
of all to release information as outlined in legislation, and/or when information is
subpoenaed by the court.

Living Language Institute Foundation is responsible to protect all personal information

held in its physical custody, and also to protect the personal information that is
transferred by LLIF to a third party. On behalf of LLIF the appointed Program Director is
accountable for compliance with the principles as described in this policy. The Program
Director can be contacted at Living Language Institute Foundation
(livinglanguageece@gmail.com).

Living Language Early Childhood Education has implemented procedures to

Protect personal information

Receive and respond to privacy complaints and inquiries. Orient members,

employees, and volunteers regarding policies and procedures related to the
collection, use, disclosure and retention of personal information under LLIF
privacy protection policy

Ensure that all interested parties have access to Living Language Early Childhood
Education Privacy Policy and Procedures.

Consent of the individual is required for the collection, use, retention, and/or disclosure
of personal information by Living Language Early Childhood Education except in
instances required by law or by legitimate circumstance. Implied consent may arise
through action or inaction on the part of the individual involved.

Updated 03-17

17
 LLIF Student Handbook

Living Language Early Childhood Education collects only the amount and type of
personal information necessary for the effective operation of LLIF Early Learning
Program. LLIF makes all reasonable effort to ensure that the personal information
collected by, or on its behalf, is as accurate and complete as necessary for its purposes.
LLIF generally relies on individuals to update information such as changes to addresses
and other contact information.

Except with the written consent of the individual or as required or permitted by law,
Living Language Early Childhood Education does not use or disclose personal
information for purposes other than those for which it is collected. Personal information
is retained only as long as necessary to fulfill legal or business purposes. Personal
information is stored in a restricted-access cabinet and database. Access to such
information is given only to those with explicit permission on a ‘need-to-know’ basis.

Living Language Early Childhood Education has made reasonable security arrangement
to protect personal information against loss or theft, as well as to protect it from
unauthorized access, disclosure, copying, use, modification, or disposal. The methods of
protection employed by LLIF ECE include: locked filing cabinets, a ‘clean desk’ policy,
and limiting access to information to a ‘need to know’ basis. Technological measures,
such as passwords for accessing electronic files, are also in place.

Living Language Institute Foundation ensures that individuals are able to acquire
information about Living Language Early Childhood Education policies and procedures
on privacy protection, and that this information is available in a form that is easy to
access and understand.

When requested in writing, Living Language Early Childhood Education shall inform an
individual of the existence, use, and/or disclosure of his/her personal information. The
individual shall be given access to that information, except where the law requires Living
Language Early Childhood Education to deny such access. Within 30 days upon
receiving a written request for information, Living Language Early Childhood Education
will respond as accurately and completely as is reasonably possible.

Updated 03-17

18
 LLIF Student Handbook

Student Conduct
All students are expected to be fully acquainted with and abide by the ECEBC Code of
Ethics. During the interview prior to enrollment each student will be given a copy of the
code. Students are expected to read the code prior to being admitted into the LLIF Early
Learning Program.

Students are expected to exhibit a professional demeanor throughout the program. This
includes:

Appropriate dress

Bare feet or thongs are prohibited by insurance regulations. Early childhood educators
spend much time sitting on the floor with knees crossed and/or bending over low tables
or beside the chairs while attending little children. Avoid wearing clothing that is
revealing or exhibits inappropriate graffiti or insignia.

Respectful demeanor

You are expected to follow the protocol of respectful social behavior at all times during
classes. Avoid all private conversations during class whether with others in class or on
the cell phone. Such conversations disrupt the learning of others. Cell phones must be
turned off during class so that learning will not be interrupted.

Preparation

You will be provided with an outline for each course. This will include a reading
schedule, a schedule of assignments and a list of the required materials. As the LLIF
Early Learning Program is highly collaborative, you are expected fulfill your share of all
class assignments adequately. A lack of care in this regard affects not only your own
learning but also the learning of the others in your team.

Confidentiality

You are expected to apply the ECEBC Code of Ethics regarding all conversations in the
classroom as well as at the early childhood sites of observation and practice.

Code of Conduct

While on LLIF premises or in the course of activities or events hosted by LLIF, students:
· must comply with all applicable LLIF policies, including the Attendance Policy;
· must treat all students and staff with respect and must not engage in physically
aggressive, threatening, harassing, discriminatory or otherwise offensive behaviour;
· must not steal, misuse, destroy or deface LLIF property;
· must not consume, possess or distribute alcohol or controlled or restricted
substances; and
Updated 03-17

19
 LLIF Student Handbook

· must not contravene any provision of the Canadian Criminal Code or any other
federal, provincial, or municipal statute or regulation.

The above list sets out examples of prohibited conduct. It is intended to help students
understand the type of conduct that will be subject to discipline and is not exhaustive.
Students who violate the Code of Conduct will be subject to the procedures and discipline
outlined below, which may include immediate dismissal from the institution.

Misconduct and Dismissal

The following behaviors are considered reasons for dismissal from the program as they
show a lack of commitment and serious intent:

• Showing deliberate inattention during class; not completing assignments or

submitting assignments in an unacceptable form; continual absence form classes; not
assuming shared responsibly in collaborative work.

• Deliberately distracting the learning of others.

• Showing a marked inability to interact respectfully and with consideration of others:

the faculty, peers, the children and/or their families.

• Violating the ethical standards as outlined in the ECEBE Code of Ethics.

Smoking, alcohol, and heavily scented cosmetics are not permitted in the classroom,
or on the grounds of any child care setting associated with LLIF.

Updated 03-17

20
 LLIF Student Handbook

Student Dismissal Policy

Students are expected to meet and adhere to the Code of Conduct set out in this policy
while completing a program of study at Living Language Institute Foundation (LLIF).
If necessary, students should request clarification from the Senior Educational
Administrator. “Student” means a person who is presently enrolled at Living Language
Early Childhood Education, including students participating in work experience
placements.

Procedure:

1) All concerns relating to student misconduct shall be directed to the Senior

Educational Administrator. Concerns may be brought by staff, students or the
public

2) The Senior Educational Administrator will arrange to meet with the student
to discuss the concern(s) within 5 school days of receiving the complaint. If the
alleged conduct is of such a serious nature that an immediate dismissal may be
warranted, the Senior Educational Administrator will meet with the student as
soon as is reasonably possible.

3) Following the meeting with the student, the Senior Educational

Administrator will conduct whatever further enquiry or investigation is
necessary to determine whether the concerns are substantiated.

4) Any necessary inquiries or investigations shall be completed within 5 school

days of the initial meeting with the student.

5) The Senior Educational Administrator will meet with the student and do one
of the following:

6) (a) Determine that the concern(s) were unsubstantiated;

(b) Determine that the concern(s) were substantiated, in whole or in part, and
either:
(i) Give the student a warning setting out the consequences of further
misconduct;
(ii) Set a probationary period with appropriate conditions; or
(iii) Recommend that the student be dismissed from the Living Language
Early Childhood Education.

a. The Senior Educational Administrator will prepare a written summary of the

determination. A copy shall be given to the student, and the original will be
placed in the student file.

Updated 03-17

21
 LLIF Student Handbook

7) If the student is issued a warning or placed on probation, the Senior

Educational Administrator and the student will both sign the written warning or
probationary conditions and the student will be given a copy. The original
document will be placed in the student’s file.

8) If the recommendation is to dismiss the student, the Senior Educational

Administrator of LLIF will review the recommendation and accept or reject it.
If the recommendation is accepted by the Senior Educational Administrator, the
Senior Educational Administrator will meet with the student to dismiss him/her
from study at the institution. The Senior Educational Administrator of the
institution will deliver to the student a letter of dismissal and a calculation of
refund due or tuition owing, in accordance with PCTIA Bylaw 37.5. If the
recommendation is rejected by the Senior Educational Administrator, the Senior
Educational Administrator will follow steps 5 through 7, above.

9) If a refund is due to the student, the Living Language Early Childhood

Education will ensure that a refund is forwarded to the student within 30 days of
the dismissal.

10) If the student owes tuition or other fees to the institution, Living Language
Early Childhood Education may undertake the collection of the amount owing.

Updated 03-17

22
 LLIF Student Handbook

Attendance Policy
Regular attendance is mandatory. You must attend all sessions or make arrangements
with the instructor in advance of an absence to make-up missing work. If you miss more
than one session in any course you may be required to withdraw from that course.

STUDENT RIGHTS AND RESPONSIBILITIES

Knowledge of Course Policies and Requirements

Students are responsible for knowing and fulfilling all course requirements. Instructors
and administration staff are available to clarify and/or answer questions.

Special Circumstances

Students are responsible to request appropriate adaptations in course delivery and/or their
specific needs with regard to ability to participate, learning differences, or life situations.
Those mentoring the LLIF Early Learning Program will make every effort to
accommodate to the known needs of individual students in order to assure the success of
all those enrolled.

Communication

Students are responsible to inform the instructor if adequate opportunities for learning are
not being provided within the classroom or at the practicum site.

Grievance

It is a student’s responsibility to initiate a grievance procedure in situations that warrant

it.

Program Requirements

Students are responsible to complete all course requirements in order to graduate. This
includes but is not limited to:

· Attending classes, seminars, observations

· Practicum and written assignments,

· Project presentations,

· Journal writing

Supplemental work in certain areas of need may sometimes be required of a student in

certain circumstances.

Updated 03-17

23
 LLIF Student Handbook

Dispute Resolution Policy

This policy governs complaints from students respecting Living Language Institute
Foundation and any aspect of its operations. Student will not be subject to any form of
retaliation as a result of filing a complaint.

1. All student complaints must be made in writing.

2. The student must provide the written complaint to the Senior Educational
Administrator who is responsible for making determinations in respect of
complaints. If the Senior Educational Administrator is absent or is named in a
complaint, the student must provide the complaint to the President of the Living
Language Institute Foundation Board of Directors.

3. The process by which the student complaint will be handled is as follows:

 The Senior Educational Administrator will arrange to meet with the student to
discuss the concern and desired resolution as soon as possible but within five
school days of receiving the student’s written concern. If the Senior Educational
Administrator is absent or is named in a complaint, the President of the LLIF
Board of Directors will meet with the student

 Following the meeting with the student, the Senior Educational Administrator or
the President of the LLIF Board of Directors will conduct whatever enquiries
and/or investigations are necessary and appropriate to determine whether the
student’s concerns are substantiated in whole or in part. Those enquiries may
involve further discussion(s) with the student either individually or with
appropriate LLIF personnel. All communications must be in writing.

 The necessary enquiries and/or investigations shall be completed and a

response provided in writing to all involved as soon as possible but no later than
10 school days following the receipt of the student’s written concerns.

a. If it is determined that the student’s concerns are not substantiated, the

Institution will provide a written explanation of the decision and deny the
complaint; or

b. If it is determined that the student’s concerns are substantiated in whole

or in part, the Institution will propose a resolution.

The response must specify that the student will have five school days to appeal the
decision. A copy of the decision and all supporting materials shall be given to the
student, a copy will be placed in the Institution’s Student Conduct File, and the
original will be placed in the student file.

Updated 03-17

24
 LLIF Student Handbook

 If the student is not satisfied with the determination of the Senior Educational
Administrator or the President of the LLIF Board of Directors, the student must
advise the Senior Educational Administrator or the President of the LLIF Board
of Directors as soon as possible but within five school days of being informed of
the determination. The matter will immediately be refererred to the Living
Language Institution Foundation Board of Directors.

 The LLIF Board of Directors will review the matter and if necessary, may meet
with the student as soon as possible but within five school days of receipt of the
student’s appeal.

 The original decision will either be confirmed or varied by the LLIF Board of
Directors in writing within five school days after receipt of the student’s appeal
or, if a meeting with the student occurred, within five days of that meeting. At
this point the Institution’s dispute resolution process will be considered
exhausted.

4. The student making the complaint may be represented by an agent or a lawyer.

5. If the student is or was enrolled in an approved program, is dissatisfied with the

determination, and has been misled by the institution regarding any significant
aspect of that program, he or she may file a complaint with the Private Training
Institutions Branch (www.privatetraininginstitutions.gov.bc.ca).

Updated 03-17

25
 LLIF Student Handbook

Grade Appeal Policy

1. If a student is dissatisfied with a grade received and can provide evidence that a
higher grade is warranted he/she should discuss with his/her instructor. The
instructor will reconsider the grade and, if warranted, assign a different grade.

2. If the student is not satisfied with the outcome of his/her appeal to the instructor,
he/she should submit a written appeal to the Senior Educational Administrator.

3. The Senior Educational Administrator will obtain a copy of the assignment/test in

question from the instructor and will have another instructor re-assess the test. .

4. If the student achieves a higher grade on re-assessment, the higher grade will be
assigned to the student. If the student achieves a lower grade on re-assessment, the
original grade will be retained.

5. The grade will be considered final and cannot be appealed.

Updated 03-17

26
 LLIF Student Handbook

Early Childhood Education Basic Program

Required Courses
The courses required for completion of the early childhood program are:

Child Development 105 hours

Health, Safety, and Nutrition 30 hours

Curriculum 1: Play 90 hours

Guiding and Caring 45 hours

Curriculum Planning 2 90 hours

Foundations 30 hours

Child Family and Community 45 hours

Advanced Curriculum 60 hours

Practicum & Observation 1 100 hours*

Practicum & Observation 2 140 hours*

Practicum & Observation 3 190 hours*

*These are the minimum number of hours required. Individuals may be required to
stay additional hours on site at practicum until the required competencies are
demonstrated.

Please note: All students will be given a copy of the Child Care Sector Occupational
Competencies Document that they must study. Students are required to know the
competencies required of them to complete the Basic LLIF Early Learning Program.

Updated 03-17

27
 LLIF Student Handbook

Grading for the Basic ECE Program

Honours 95-100 A+
90-94 A
86-89 A-

Satisfactory 80- 85 B+
75- 79 B

Pass 70 -74 B-
65-69 C+

Fail 0-64 F

**In Progress I

*A pass in the ECE program requires a minimum grade of C+ or 65%.

**An “I” grade may be given to students awarded an extension due to special
circumstances

Updated 03-17

28
 LLIF Student Handbook

Transfer Credit
Transfer credit will be awarded for courses leading to an early childhood credential from
any institution with an accredited early childhood training program. Transfer credit will
not exceed 50% of the required instructional or practicum hours. At the discretion of the
Program Director of the LLIF Early Learning Program, and depending on the assessment
of a student’s official transcript and a description of the course(s) involved, transfer credit
will be accepted.

Program Safety Policy

A criminal record check is required of all who work with children.

A First-Aid training course is required before the completion of the program.

A doctor’s certificate verifying the student’s good physical and mental health is required.

Only non-toxic materials, such as non-toxic glues, drawing paints, markers and crayons
will be used in the classroom.

During regularly scheduled class times, the facilities owned or rented by the LLIF are
limited for the exclusive use of students actively enrolled in the program and others
directed or authorized to do so.

It is the policy of Living Language Foundation to maintain a positive, safe and secure
training and working environment. In striving to attain such an environment, LLIF takes
the position of no tolerance for abusive (including verbal) or inappropriate behavior in
the facility.

Updated 03-17

29
 LLIF Student Handbook

Non-Discrimination Policy
Living Language Institute Foundation supports the principles of human equity and grants
equal opportunities to all qualified personnel and students based on merit. Living
Language Institute Foundation’s employment and enrolment policy prohibits unlawful
discrimination of persons for any of the following: source of income, family status,
political or religious belief, race, colour, gender, marital status, age, national and/or
ethnic origin, ancestry, physical or mental disability, sexual orientation, criminal or
summary conviction offence unrelated to employment, or any other prohibited grounds.
To this end, Living Language Institute Foundation complies with all applicable laws
prescribing equal employment opportunities. This commitment applies to all persons
involved in the operations of Living Language Institute Foundation and prohibits any
unlawful discrimination.

If a person believes that discrimination has occurred, the individual should immediately
contact the Program Director (where the Program Director may be involved, the person
should first attempt to address the issue with the Program Director). If the issue is not
resolved with the Program Director, the person should contact the Living Language
Institute Foundation Senior Educational Advisor. The complaint must be specific, in
writing, and include the name(s) of the individual(s) involved as well as names of any
witnesses. On receipt of the complaint, a thorough and objective investigation will be
undertaken in order to resolve the situation.

Financial Aid
Living Language Early Childhood Education does not provide financial aid.

The LLIF has an installment payment plan available to all enrolled in its Early Learning
Program.

Payment Plans can be arranged with representatives of the LLIF Board of Directors.

Updated 03-17

30
 LLIF Student Handbook

Work Experience/Practicum Policy

Policy for the Work Experience-Practicum components of the ECE Training Program

Living Language Early Childhood Education provides work experience in the form of
practica to students who have satisfactorily completed academic requirements up to the
point at which the practicum occurs. The practica are provided at no additional cost; in
appropriate facilities and within a reasonable distance from the institution. It is
supervised by both the instructor and an appropriately qualified individual from the host
employer. The practicum is clearly connected to learning outcomes. Although students
may participate in the search for a practicum placement it is LLIF’s responsibility to
provide the practicum placement. Student’s attendance is mandatory and will be
recorded. A copy of the evaluation and attendance record will be kept in the student
record.

The practicum is an integral part of the ECE training program and will allow the student
to develop and practice the skills needed to have success in their future careers. The
practicum’s duration is 430 hours over the course of the program. Part one will take
place one day per week for the first 13 weeks of the program. Part two will take place
over 140 hours mid way through the program. Part three will be 190 hours near the end
of the program.

Procedure:
Students will be given a work place agreement to be given to the host and signed before
beginning the practicum.

Students will be given an outline of activities and written documents that must be
completed before the end of the practicum and within timelines established by the ECE
instructors.

Hosts will be required to give written and oral feedback about the work experience and
will complete an assessment document that will be kept in the student records.

An LLIF ECE representative will also observe the students on practicum and write a
report pertaining to the learning outcomes of the ECE program.

All ECE practicum sites will have a record of good standing with the CCFLB.

Students are required to follow all of the policies and procedures of the ECE site as long
as they are in keeping with the Child Care Licensing Act.

Students are required to report any inconsistencies to the LLIF practicum instructors. It
is LLIF’s intention that practica be a supportive process for everyone

Updated 03-17

31
 LLIF Student Handbook

Leave of Absence/Change of Status

A change of status is permitted at any time.

The designation “Withdrawal” appears on the transcript of a student who withdraws from
a course and follows proper procedures indicating the change of status. (See Appendix D)

The designation “Drop-out” appears on the transcript of a student who withdraws without
proper notification of the change of status.

A student wishing to reenter the program at a later date must register and pay the
registration fee a second time.

Withdrawal
The student has the right to withdraw from a course of instruction at any time with a
written notice. Please refer to the student enrolment contract for the details of tuition
refund.

Record Retention
Student records are updated regularly and kept on file. A copy of the credential, the
transcript, the enrollment agreement, and attendance forms are retained. Financial
records and academic records are maintained separately. Records are maintained
indefinitely, although a seven-year minimum is required by PTIB.

Updated 03-17

32
 LLIF Student Handbook

Student Services

Student Assessment of Instructor and Program

Following the completion of each course all students will be given the opportunity, and
adequate time, to submit a written assessment of the instructor, the course content and
course delivery.

Job Assistance
Placement for teaching positions, wage rates, and level of career advancement is not
guaranteed to students after they have completed their training. Living Language Early
Childhood Education, however, serves as a clearinghouse for preschools and childcare
programs requesting teachers. Employment opportunity information is usually provided
via e-mail to graduates or alumni.

Living Language Early Childhood Education endeavors to establish contacts with

prospective employers for graduate students. Graduates should also assume
responsibility to network with other ECE professionals through the various workshops
and political gatherings they attend.

Living Language Early Childhood Education encourages students to keep in touch with
the LLIF after graduation. An employment opportunity posted with LLIF would be
available to any of its graduates.

Student Support
Information about Living Language Institute Foundation, facility and programs is
available on-line or in paper form.

Notice of services relating to career planning and placement, job searches, on-going
professional study information, and resume writing are available at the administration
office.

Students should contact the administrative officers during office hours by phone, e-mail
or in person if they need any support or have any concerns regarding the programs or
their studies.

Living Language Institute Foundation has a resource library that it updates and improves
continually in order to meet the needs of the students. Library service is open to both
graduates and current students and includes a four-week borrowing period with renewals.

Address all concerns regarding the status of student application, class schedule,
transcripts, handbook and forms, and general clerical concerns to the Director of
Communication.

Updated 03-17

33
 LLIF Student Handbook

Address concerns pertaining to teacher credentialing and provincial permits to the

Program Director.

Address concerns regarding practicum placements to the Practicum Director.

Address concerns regarding financial arrangements to the Director of Student Affairs.

Living Language Early Childhood Education has a monthly installment payment plan
available to all students.

Counseling is available through the Adlerian Society office in Vancouver.

Emergency health care is available through UBC Urgent Care.

Updated 03-17

34
 Appendix A: Change of Status Declaration

This Notice Is Important. Keep A Copy For Your Records.

Student Name: _________________________________________________________

Address: ____________________________________________

City; ___________________ Province_______________ Postal Code ______

Telephone: ____________________________________________

I have begun training as indicated:

Course:

Starting Date of Course:

Stopping Date of Course:

Anticipated Date of Return to Course:

Signature: Date:

Signature LLI officer: Date:

 Student Handbook

Appendix A Change of Status - Undeclared

This Notice Is Important. Keep A Copy For Your Records.

Student Name: _________________________________________________________

Address: ____________________________________________

City;___________________ Province_______________ Postal Code ______

Telephone:____________________________________________

I have begun training as indicated:

Course:

Starting Date of Course:

Stopping Date of Course:

Anticipated Date of Return to Course:

Signature: Date:

Signature LLI officer: Date:

Appendix B: Complaint/Concern Notification

Updated 03-17
 Student Handbook

Living Language Institute Foundation

Administrative Office
5351 Camosun Street
Vancouver, British Columbia
V6N 2C4

Date:_______________

Name:________________________________________

Course:_________

I have the following concern:

Official receiving the concern/complaint:

Action taken by Living Language LLIF Foundation

Living Language LLIF Foundation Official

Signature:________________________________________

Date:________________________________________
Appendix C: Graduate Placement Form
Living Language Institute Foundation
Updated 03-17
 Student Handbook

Administrative Office
5351 Camosun Street
Vancouver, British Columbia
V6N 2C4

Graduate Placement Form

Dear Graduate:

This letter is to inquire about your current employment. Your response the above
questions are required for Living Language Early Childhood Education to successfully
complete its report to for Private Career Training Institutions Agency of British
Columbia.

Thank you for your assistance in filling it out.

We would like to complete this survey every year.

Program: Early Childhood Training Program

Starting Date of Course: ____________ Completion Date of Course: ___________

Have you secured employment in Early Childhood Education after having completed
your training with Living Language Early Childhood Education?

If, yes, location: ______________________________________________ (city/ country)

• What is your salary? (optional)

• What’s your current position? __________________________

• Are you planning to stay at your current place of employment? ____________

• To what professional organizations do you belong?

• Did you find the training provided by Living Language Institute Foundation helpful
to you in your career?

• Any further information?

Please return to
Living Language Institute Foundation
Updated 03-17
 Student Handbook

Administrative Office:
5351 Camosun Street
Vancouver, British Columbia
V6N 2C4

Please keep your contact information current with Living Language Early Childhood
Education.

Name: _____________________________________

Phone Number: _________________________________

Updated 03-17
 Student Handbook

Appendix D: NOTICE OF REFUND

Living Language Institute Foundation
Administrative Office:
5351 Camosun Street
Vancouver, British Columbia
V6N 2C4

This Notice Is Important. Keep It For Your Records.

Name _____________________ _

Address __________________________________________________________

City _________________Province _________ Postal Code ________________

Telephone __________________________

Courses with tuition (Course number)

Date Refund was made: ___/____/____

Amount of Refund: $____________

Method of Calculating Refund-by pro-ration: ____________

Amount Student Paid: ____________

Hours of Instruction paid, not attended: ____________

Total hours paid ____________

Name of entity to which refund was sent:

_________________________________________________________________

Updated 03-17
 Student Handbook

Address of entity to which refund was sent:

_________________________________________________________________

_________________________________________________________________

Registration Fee: $100.00 (non-refundable)

A copy of this form must accompany the refund cheque.

Signature of Issuer: ________________________ Date: ___________________

Updated 03-17
 Student Handbook

Appendix E: Resource Library Access Survey

This survey is designed for you if you have opinions to express on access to the Living
Language Institute Foundation resource library. Please take a few minutes to complete
the following confidential survey. The data from this survey will be viewed regularly
and the results used to improve the collections of our resource library and quality of our
services.

Thank you for your time and thoughts.

How frequently do you access to the resource library at the Living Language Institute
Foundation?

□ Daily □ Weekly □ Monthly □ Quarterly □ Rarely

What type of library resources did you use recently?

□ Books □ Magazines □ Audio (CD's etc.)

□ Video Tapes □ Reference binders □ Activities or games kit

□ Felt stories □ Picture files

Did you find the resource / information you needed? 

□ Yes □ Mostly □ Somewhat □ No

Overall, how satisfied were you with the resources you received from the Living
Language Institute Foundation? 

□ Very Satisfies □ Satisfied □ Neutral □ Dissatisfied

Are the hours convenient for you to have access to the resource library?

□ Yes, very convenient

□ Mostly convenient

□ Somewhat convenient

□ Not convenient at all, please specify your preferred hours ________

Does the resource library provide you with the information skills you need in your work
or study?

□ Strongly Agree □ Agree □ Disagree □ Strongly Disagree

Updated 03-17
 Student Handbook

In general, are you satisfied with library support for your learning, research, and/or
teaching needs?

□ Very Satisfies □ Satisfied □ Neutral □ Dissatisfied

Comments?

Updated 03-17