1.

Vacancy Information

Vacancy Announcement: Addis-2023-019(RA)

Position Title: General Services Assistant - US Citizen Eligible Family
Members only (All Agencies)
Series: 0105
Grade: 8
Location(s): Addis Ababa, ET
2. Personal Information

Name: WONDASHAW LEGESSU Sr.

Email: Tsedale.Mebratu@bankofabyssinia.com
Telephone 1: Mobile - +251911865501
3. Veterans' Preference and Military Service

Veterans' Preference: Not a veteran.

4. Eligibility Questions

PERSONAL INFORMATION

1.Does your relative work in this Embassy or Consulate?

Answer: No

NOTE: Relative is a husband, wife, domestic partner, member of household, father,

father-in-law, stepfather, mother, mother-in-law, stepmother, son, son-in-law,
stepson, daughter, daughter-in-law, stepdaughter, brother, brother-in-law, half-
brother, sister, sister-in-law, half-sister, uncle, aunt, first cousin, nephew, or niece.

2.Are you able to legally work in this country?

Answer: Yes

NOTE: U.S. Government does not sponsor work visas unless specified on the
Vacancy Announcement.

3.If this job includes driving a U.S. Government vehicle, do you have a current and
valid driver's license?

Answer: Yes

CITIZENSHIP

Select all that apply and include the required documents (as stated) with the
application. Additional documents may be requested by HR at the interview phase.

4.Are you a U.S. citizen listed on the travel orders or approved OF-126 (or other
agency equivalent) of a direct hire FS, CS, or uniformed service member assigned
(not TDY) to this U.S. Mission and under Chief of Mission authority, or to an office of
the American Institute in Taiwan?
Answer: No
5. Education & Experience

Education
Do you have any education
Yes
you would like to include?:

1. Education

Education Level: Graduate

School Name: lead star university

Attended From: Month: 07 Year: 2017

Attended To: Month: 07 Year: 2019

Education Duration: 2 years 0 months

Location: Addis Ababa

Degree / Diploma /
MASTERS
Certification:

Major Subject: BUSINESS ADIMINSTRATION

Did you Graduate?: Yes

2. Education

Education Level: Undergraduate/Bachelor's

School Name: Adman science and technology university

Attended From: Month: 01 Year: 2011

Attended To: Month: 03 Year: 2013

Education Duration: 2 years 2 months

Location: Adman

Degree / Diploma /
Bachelor
Certification:
 Major Subject: business administration

Did you Graduate?: Yes

Work Experience
Do you have any work
experience you would like to Yes
include?:

1. Work Experience

Job Title: branch business manager

Job Type: Full Time

Employed From: Month: 05 Year: 2020

Employed To: Current

Work Duration: 2 years 10 months

Employer Name: bank of abyssinia

Employer Address: Addis Ababa

Employer Phone Number: +25115183981

Salary: 37237

Salary Currency: ETB - Ethiopian Birr

Salary Frequency: biweekly

Hours Per Week: 48

Supervisor Name: Tigist eshete

Supervisory
Yes
Responsibilities?:

Develop Branch plans (such as operational plan,

marketing plans and sales plan) and objectives and,
Main Duties & lead & evaluate in their implementation. Coordinate
Responsibilities: and manage the overall banking operation activities
in the branch. Prepare the Branch’s budget and
track its implementation, Represent the Branch,
Ensure effective and proper utilization of resources;
Analyze needs, asses the capacities of staff, and
propose continuous education (e.g. training plan,
TOT, seminars); Coach and mentor employees
within the branch towards effective career
development, Sets goals, objectives, performance
standards and signs an agreement with performers,
and evaluate the periodic performance of
subordinates, Prepare, Review, approve and submit
functional reports to relevant organs and work
closely with the branch teams for same, Manage
disciplinary concerns of the Branch’s staff. Ensures
customer queries and complaints properly handled;
Facilitate efficient and high quality service to
customers; Manage and maintain positive
relationship with customer and staffs; Promote new
and existing banks products, service and digital
banking to customers; Enhance the banks image
through pro-active handling of customers and
maximizes their satisfaction; Ensures that all
performer comply with regulatory standards, bank’s
policies, procedure and code of conduct; Ensure
the fulfillment of overall tasks that have given to
execute customer-focused service in the process;
Adhere strictly to compliance and operational risk
controls in accordance with the bank’s and
regulatory standards and policies; Ensure that tasks
are completed to the agreed standards within the
agreed delivery time; Plan, coach, manage and
coordinate the overall branch management;
Enhance the Branch’s competitive position; Perform
regular assessment of all branch –related work
practices; Support Branch staff in developing,
managing, and growing customer relationships;
Ensure compliance and monitoring is in place in
accordance with rules , regulations, and standards;
Set team objectives, goals , and performance
standards and facilitate team’s alignment and goal
cascading; Adhere strictly to compliance and
operational risk controls in accordance with the
bank’s and regulatory standards and policEnsure
that tasks are completed to the agreed standards
within the agreed delivery time; Plan, coach,
manage and coordinate the overall branch
management; Work closely with the branch teams
in annual plan development and implementation;
Enhance the Branch’s competitive position; Review
and consolidate Branch budgets; Perform regular
assessment of all branch –related work practices;
Evaluate annual plans, such as operational plan,
marketing plans and sales plan… Support Branch
 staff in developing, managing, and growing
customer relationships; Ensure compliance and
monitoring is in place in accordance with rules ,
regulations, and standards; Creates conducive work
environment for the customers and staff; Check and
approve balance confirmation; Motivates all branch
staff to deliver high quality service; Implement the
designed strategy for business growth, operational
excellence and digitalization; Represent the Branch
in social and official affairs and handle
correspondences; Ensure all document related to
credit and international banking are properly and
timely forwarded to the respective departments;

To have better working environment in addition to

that I have been working in the bank industry for
more than nine and half years ,I believe that work
Reason for Leaving:
with different working condition helps for my future
career. The second reason behind is working in US
embassy its my dream to have job and work with.

Languages

1. Language

Language: ENGLISH

Speaking: Fluent

Reading: Fluent

Writing: Fluent

2. Language

Language: AMHARIC

Speaking: Professional Translator/Interpreter

Reading: Professional Translator/Interpreter

Writing: Professional Translator/Interpreter

Additional Information
Other Names Used: BROOK WONDE
6.Vacancy Questions

All grades responses

1.Are you able to legally work in this country?

Answer: Yes
Follow-up Questions

1.If yes, tell us more about yourself and if applicable, select the type of permit you
currently possess (upload the appropriate paperwork in the Documents section)

Answer: I am a citizen of this country.

2.Are you a current employee of this mission/consulate?

Answer: No

3.Are you a former employee of this mission/consulate?

Answer: No

4.Do you have the required education as stated in the Vacancy Announcement?

Answer: Yes

5.What is the highest level of education you have completed?

Answer: Masters or Equivalent

6.Do you have the required experience as stated in the Vacancy Announcement?

Answer: Yes

7.Select your years of experience for this position. (See Vacancy Announcement.)

Answer: 9 to 10 years
 8.Do you have the required language level (s) for the listed language (s) in this
vacancy announcement?

Answer: Yes

9.Have you resolved conflicts that impacted the quality of work performed?

Answer: Yes

10.Have you adjusted your work to adapt to changes in priorities or deadlines?

Answer: Yes

11.Which responses describe your experience working on a team?

Answer: I have showed others how to complete tasks correctly.

Answer: I have told others how to complete tasks correctly.
Answer: I have assigned work to others.
Answer: I have helped staff improve performance.

12.Which tasks have you performed using a computer?

Answer: Entered or found basic information

Answer: Used e-mail
Answer: Word processing
Answer: Created spreadsheets or databases
Answer: Managed a calendar or schedules

13.Which choice describes your highest level of experience in verbal

communication?

Answer: I have presented to colleagues or peers in my office.

14.Have you managed office/work schedules?

Answer: Yes

15.Which response describes your highest level of experience using a computer?

Answer: I have used spreadsheets or word processing software.

16.For which purposes have you written correspondence (e.g., letters, emails) to
others?

Answer: To provide non-technical information in response to inquiries (e.g., copies

of requested documents)
Answer: To request information
Answer: To inform on the status of projects or activities
Answer: To explain technical information or problems
Answer: To convey decisions on sensitive or contentious issues

17.Which tasks have you performed while working with government or diplomatic
events?

Answer: Worked with the administrative staff of senior leaders to coordinate

schedules

18.Which statement best describes your highest level of experience preparing

written documents?

Answer: I was responsible for finalizing and approving written documents.

19.Select the actions you have performed to communicate with customers.

Answer: Orally explained policies and procedures

Answer: Orally explained decisions made based on material facts
Answer: Drafted written correspondence to applicants

20.Which customer service tasks have you performed?

Answer: Identified customer problems

Answer: Developed and proposed solutions to customer problems
Answer: Implemented solutions to resolve customer problems
Answer: Evaluated outcomes of the customer service solutions

21.Have you independently researched and responded to time-sensitive customer

requests?

Answer: Yes
 22.Identify the types of teams that you have worked on.

Answer: Cross-functional

23.Have you worked on multiple projects at the same time?

Answer: No

24.Have you provided guidance to others on selecting the proper tool to get the job
done?

Answer: Yes

25.Which statements describe your experience managing a motor pool?

Answer: I have recommended hiring or firing employees.

7.The following documents are requested for this vacancy.

Date
Submission
Document Type Description Filename Received
Type
(MM/dd/yyyy)

WONDASHAW 03/14/2023
STUDENT COPY AND
Certification GETACHEW student copy UPLOAD 06:12:15
BA AND MASTERS
(1) (1).pdf PM
Copy of Orders
(applicants
No document Submitted
assigned to US
Mission)
DD-214 (Member
No document Submitted
Copy 4)
English Language
No document Submitted
Score
High School WONDASHAW 03/14/2023
Diploma or dgree GETACHEW student copy UPLOAD 06:41:50
equivalent (1) (1).pdf PM
03/14/2023
Other Document
Work experience xdo.pdf UPLOAD 06:24:23
2
PM
03/14/2023
Other Document
competency test Competency_Certificate.pdf UPLOAD 06:49:59
3
PM
03/14/2023
IMG-20230315-
Passport front page UPLOAD 06:39:17
WA0000.jpg
PM
Proof of
Citizenship
(applicants No document Submitted
assigned to US
Mi
SF-50 (applicants
assigned to US No document Submitted
Mission)
Trade School
No document Submitted
Course Certificate
WONDASHAW 03/14/2023
University Degree UNIVERSTY DGREE GETACHEW student copy UPLOAD 06:16:58
(1) (1).pdf PM
WONDASHAW 03/14/2023
University
all doc GETACHEW student copy UPLOAD 06:40:35
Transcripts
(1) (1).pdf PM
Veteran’s Affairs
No document Submitted
Letter
8.Resume
9.Vacancy Announcement

Announcement Number: Addis-2023-019(RA)

General Services
Assistant - US Citizen
Position Title:
Eligible Family Members
only (All Agencies)
Open Period (MM/dd/yyyy): 03/01/2023 - 03/16/2023
Series/Grade: FP - 0105 8
Vacancy Time Zone: GMT+3
Salary: USD $36,195
Full-time - The work
schedule for this position
Work Schedule:
is: • Full Time (40 hours
per week)
Promotion Potential: FP-8
None. This is advertised
at the Full Performance
Promotion Potential Explanation:
Level FSN-06 which is
equivalent to FP-08.
Hiring Agency: Embassy Addis Ababa
1 Vacancies in Addis
Duty Locations:
Ababa, ET
Telework Eligible: No
HR Section
For More Info: 000-000-0000
AddisHRO@state.gov
Hiring Path: • Open to the public
For USEFM - FP is 08.
Actual FP salary
determined by
Who May Apply/Clarification From the Agency: Washington D.C. • U.S.
Citizen Eligible Family
Members (USEFMs) -
All Agencies
Public Trust -
Security Clearance Required: Background
Investigation
Appointment Type: Temporary
Family Member
Appointment Type Details: Appointment (FMA), not
to exceed 5 years.

We encourage you to
Marketing Statement: read and understand the
Eight (8) Qualities of
 Overseas Employees
before you apply.

The U.S. Mission in

Addis Ababa/Ethiopia is
seeking eligible and
qualified applicants for
the position of General
Services Assistant.

The work schedule for

this position is:

• Full Time (40

Job Summary: hours per week)

Start date: Candidate

must be able to begin
working within a
reasonable period of
time of receipt of agency
authorization and/or
clearances/certifications
or their candidacy may
end.

Supervisory Position:
Relocation Expenses Reimbursed:
Travel Required:
Major Duties:
No
No
Not Required
Under the direct
supervision of a General
Services Officer, the
incumbent serves as a
General Services Office
Assistant, supporting
GSO services as
needed, shifting to
accommodate seasonal
needs and workload
demands. This will
primarily include
DriveCam program
management and
warehouse &
property oversight, but
could also at times
include assisting with
housing, shipping and
customs, motor pool,
and/or procurement.
This position does not
 have direct supervision
over any employee.
EXPERIENCE: 3 years
of administrative or
logistics experience with
coordination
responsibilities is
Requirements:
required. Note: Please
upload all work
experience copies of
yours under "Other
Document 1 or 2"

Please provide the

required documentation
listed below with your
application:

EDUCATION:
Completion of
secondary school is
required.

Education Requirements: Note: Please upload all

copies of your
Education under "High
School Diploma or
equivalent"

LANGUAGE: English -
Fluency in speaking/
reading/writing is
required. (This may be
tested)

Evaluations: Skills and Abilities:

Ability to work effectively

with minimal
supervision, prioritize
numerous competing
interests, coordinate
multiple tasks and
changing requirements
 in a varied and fast-
paced environment is
essential.

Intermediate computer
skill of MS Office Suite
(particularly Outlook,
Access, Word and
Excel) required. Will
need to work with the
DriveCam software
program and be
effective at utilizing the
ILMS analytics suite to
monitor performance
and note irregularities.
Keyboarding and
numerical skills are
required. Accuracy is of
paramount importance.
Good customer-service
skills and attention to
detail are mandatory.
Ability to tactfully interact
in person, by email, and
by phone.

EQUAL EMPLOYMENT
OPPORTUNITY (EEO):
The U.S. Mission
provides equal
opportunity and fair and
equitable treatment in
employment to all
people without regard to
race, color, religion, sex,
national origin, age,
disability, political
affiliation, marital status,
or sexual orientation.

All applicants under

consideration will be
Qualifications:
required to pass security
certifications.

All candidates must be

How to Apply:
able to obtain and hold
 a Public Trust.

To apply for this position

click the “Submit
Application” button. For
more information on how
to apply visit the Mission
internet site.

To qualify based on
education, you MUST
submit the requested
degree and / or
transcripts as verification
of educational
requirement by the
closing date of this
announcement. Failure
to provide requested
information, or the
information is insufficient
to verify eligibility, may
result in disqualification
for this position.

Eligible Family
Member Applicants:

• Copy of
Orders/Assignment
Required Documents: Notification (or
equivalent)
• High School
Diploma/Certificate
• Passport copy
• DD-214 - Member
Copy 4, Letter from
Veterans’ Affairs,
or other supporting
documentation (if
applicable)
• SF-50 (if
applicable)
• Letter(s) of
recommendation
(if available)
• Any
documentation that
supports or
addresses the
requirements listed
 (e.g. work
experience
documents,
transcripts,
certificates, etc)

Applicants who are

invited to take a
language or skills test, or
who are selected for an
interview will be
contacted via email.

For further information -

the complete position
description listing all of
the duties,
Next Step:
responsibilities, required
qualifications, etc. may
be obtained by
contacting the Human
Resources Office.

Thank you for your

application and your
interest in working at the
U.S. Mission in Addis
Ababa, Ethiopia.

For EFMs, benefits

should be discussed
with the Human
Resources Office. The
Agency Benefits:
pay plan is assigned at
the time of the
conditional offer letter by
the HR Office.

For the current COVID-

19 Requirements please
visit the following link.

HIRING PREFERENCE
SELECTION
Other Information: PROCESS: Applicants
in the following hiring
preference categories
are extended a hiring
preference in the order
listed below. Therefore,
it is essential that these
applicants accurately
describe their status on
the application. Failure
to do so may result in a
determination that the
applicant is not eligible
for a hiring preference.

HIRING PREFERENCE
ORDER:
1. AEFM / USEFM who
is a preference-eligible
U.S. Veteran*
2. AEFM / USEFM
3. FS on LWOP and CS
with reemployment
rights **

* IMPORTANT:
Applicants who claim
status as a preference-
eligible U.S. Veteran
must submit a copy of
their most recent DD-
214 (“Certificate of
Release or Discharge
from Active
Duty”), Letter from
Veterans’ Affairs which
indicates the present
existence of a service-
connected disability
dated within the past six
months, equivalent
documentation, or
certification. A
“certification” is any
written document from
the armed forces that
certifies the service
member is expected to
be discharged or
released from active
duty service in the
armed forces under
honorable conditions
within 120 days after the
certification is submitted
by the applicant. The
certification letter should
be on letterhead of the
appropriate military
branch of the service
and contain (1) the
military service dates
including the expected
discharge or release
date; and (2) the
character of service.
Acceptable
documentation must be
submitted in order for
the preference to be
given.

** This level of
preference applies to all
Foreign Service
employees on LWOP
and CS with re-
employment rights back
to their agency or
bureau.

For more information

(i.e., what is an EFM,
USEFM, AEFM, MOH,
etc.?) and for additional
employment
considerations, please
visit the following link.
10.Declaration

I certify that, to the best of my knowledge and belief, all of the information on and attached to this
application is true, correct, complete, and made in good faith. I understand that false or fraudulent
information on or attached to this application may be grounds for not hiring me, or for
separation/dismissal after I begin work, and may be punishable by fine or imprisonment according
to this country's law or U.S. law. I understand that any information I voluntarily provide on or
attached to this application may be investigated.

Date Received: 03/14/23 18:51:12 PM