SODEXO MULTI-BENEFIT SOLUTION

DIGITAL BENEFITS FROM INDIA’S MOST TRUSTED EMPLOYEE BENEFITS COMPANY

 OVER 2 DECADES OF LEADERSHIP IN INDIA

ONLY 100% TAX COMPLIANT CONSTANT EMPLOYEE EXPERIENCE 100%

MEAL SOLUTION PROVIDER FOCUS THROUGH ENHANCEMENTS DIGITAL SOLUTIONS COMPANY
IN INDIA AND CURATED OFFERS

PARTNERING 11,000+ CLIENTS 100,000+ ACCEPTANCE POINTS CERTIFIED GREAT PLACE TO

SINCE 24 YEARS; STABLE & FOR MEAL BENEFITS ACROSS WORK FOR ITS HIGH-TRUST,
RELIABLE PARTNER 1,700+ CITIES IN INDIA HIGH-PERFORMANCE
CULTURE™

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 INTRODUCING SODEXO
MULTI-BENEFIT PASS

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 ALL BENEFITS ON ONE CARD AND ONE APP
India’s highest rated
employee benefits app
(4.4/ 5)

MEAL FUEL TELECOM REWARD

OFFICE WEAR LTA BOOKS & PERIODICALS DRIVER SALARY

ADMINISTER NEW-AGE BENEFITS LIKE

HEALTH & WELLNESS LEARNING & DEVELOPMENT GADGETS & EQUIPMENT

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… & many more
MEAL BENEFIT
 SODEXO MEAL PASS: INDIA’S MOST LOVED MEAL BENEFIT
SOLUTION
• India’s Largest Meal Network: proprietary network of 100,000+
points of acceptance. Only company to customize the network
according to consumer needs

• Wide Acceptance: Extensive footprint of Restaurants, Grocery

chains, Fast Food chains, Sweet shops etc. across 1700+ cities
PAN India in addition to online grocery, food delivery portals

• Easy-to-manage: easy to administer & manage on a monthly basis.

Single portal for end-to-end management of all employee benefits.
SMS based updates to help tracking of ordered cards

• Fully Secure: highest level of client data security using advanced

systems & in-house experts. Certified ISO 27001 on operations, data
protection as well as Disaster Recovery processes

• Sodexo Meal Pass is a fully digital meal benefit • Multi-modal Payment: swipe & pay; online payment; mobile
payment on the user friendly app including scan & pay (QR)
solution with 3-year validity and is accepted at
Sodexo-affiliated merchant outlets for the purchase of
food and non-alcoholic beverages only
• 100% Tax Compliant: India’s only proprietary network for 100%
assured tax compliance

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 EXTENSIVE FOOTPRINT OF MERCHANTS ACROSS
1,700+ CITIES PAN-INDIA

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 JIO MART: NOW A PART OF SODEXO MEAL NETWORK

• Consumers can order daily essentials and groceries from

Jio Mart using Sodexo Meal Pass

• Systemic Integration: Product/ Item wise segregation for

Sodexo eligible products

• “Sodexo eligible” label to identify eligible products for

seamless user experience

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 MAKE A WISH: ADD OUTLETS OF YOUR CHOICE
• Employees can suggest their favourite outlet to become part of Sodexo’s Merchant Network by simply sending us the
outlet details
• Our affiliations team connects with the outlet and the user is notified when the outlet is on-boarded to Sodexo’s network

Suggest an outlet form on Sodexo India website

A-071492

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CODE ON WAGES:
DEEPER DIVE
 A LOOK AT TREATMENT OF SOME BENEFITS UNDER THE WAGE CODE
Exclusion under Tax
Expense type Description
Wage definition benefit
Fuel, Car Expenses
• Spends towards Fuel, Vehicle Maintenance, Insurance and Driver Salary
& Driver Salary

Utility • Spends towards Mobile, Broadband, Data card & Landline bill payments for official purposes

Professional • Spends towards academic pursuits, certifications & professional training

Enhancement • Includes purchase of Books, Periodicals that aids in development of employee field of work

Uniform/ Attire • Expenses incurred on purchase and maintenance (washing, dry-cleaning etc.) of uniform

LTA • Spends towards employee travel (Employee + Dependents) within India

• Spends towards purchase of any movable asset/gadget which are required for official purposes
Asset
• Assets may include laptops, mobile, computer, ergonomic furniture etc. (for WFH)

Health & Wellbeing • Spends towards access to Health Clubs, Sports activities like Gym, Swimming etc.

Business
• Spends towards engagement with business associates, partners etc.
Entertainment

• Over and above the advantage to the company, employees can optimize their Income tax by opting for the above benefits
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 BENEFITS THAT HELP OPTIMIZE YOUR EMPLOYEE SALARY STRUCTURE

Benefit Name Indicative Monthly Allowance (₹)

Fuel ₹3,000 - ₹15,000

Driver Salary ₹900 - ₹20,000

Telecommunication & Data ₹1,000 - ₹5,000

Learning & Development ₹750 - ₹5,000

Books & Periodicals ₹500 - ₹3,000

Gadgets & Equipment ₹2,000 - ₹6,500

Health & Wellness ₹1,000 - ₹4,000

Uniform ₹1,000 - ₹4,000

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 OPTIMIZE EMPLOYEE TAKE-HOME SALARY & POST EMPLOYMENT BENEFITS
Case-I Case-II
Particulars Break-up
(No Benefits opted) (Benefits opted)
Components In Salary
Basic Pay (A) 6,00,000 5,00,000
HRA (B) 3,00,000 2,50,000
Special Allowance (C) 3,00,000 1,00,000
Fuel & Driver Salary - 1,80,000
Gadgets & Equipment - 48,000
Telecommunication & Data - 36,000
Employee Benefits (D)
Learning & Development - 36,000
Uniform - 30,000
Books & Periodicals - 20,000
Total Remuneration {A+B+C+D}= (E) 12,00,000 12,00,000
Wage Calculation {A+C}= (F) 9,00,000 6,00,000
PF Employer Contribution {12% of F} = (G) 1,08,000 72,000
Gratuity {(15/26)*(F/12)} per year of Service 43,269 28,846
Income Tax & Net Take Home calculation
Income Tax* {calculated as per 20% tax slab} (H) 94,500 32,500
PF Employee Contribution {12% of F}= (I) 1,08,000 72,000
Net Take Home {E-H-I} 9,97,500 10,95,500
*Income tax is calculated basis Taxable Salary accounting for Total Remuneration, Employee Benefits, Standard Deduction, Employee PF contribution & HRA

• Changes to the salary structure can boost employee take home salary and optimize your organization’s post employment benefits
• Benefit to Employee = ₹98,000; Benefit to Employer = ₹36,000 (PF) + ₹15,000/ per year of service (Gratuity)
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 ADMINISTRATION
OF
NON-MEAL BENEFITS
 OPTION 1: ALLOWANCE MODEL

Load employees’ card Employee spends Employee uploads Sodexo verifies &
in advance via app or card bill image via app or approves spend as
web interface per co. policy

• Our systems ensures that money loaded into a particular benefit account can be spent only at merchants of that category, thus
ensuring 100% compliance

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 OPTION 2: REIMBURSEMENT MODEL

Employee spends using Employee uploads bill Sodexo verifies & Amount is reimbursed to
cash/ personal card image on app or web approves spend as employee’s Card Account
per co. policy

• Reimbursed money is credited into the ‘Reimbursement Account’ and can be used to make any offline/ online purchase

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 MULTI-BENEFIT SOLUTION: POWER OF ALL BENEFITS ON ONE CARD

• One Solution, All Benefits: all employee benefits • Multi-Modal Payment: swipe & pay; dip & pay;
on ONE card; introduce new-age benefits like online payments using the user friendly mobile app
Health & Wellness, Learning & Development etc.

• Tax Savings: help employees save taxes by

• Customize as per Policy: customize benefits and
extending benefits that help them increase their
usage as per company policy
take-home salary

• Digitize Benefits: go digital in benefit • Award-Winning Customer Support: dedicated

administration; do away with paper bills and in-house customer support 24 x 7, 365 days a
improve productivity year. Winner of Customer Focus Award

• Next-gen app: feature-rich mobile app for easy • Exclusive Deals: additional savings through
card management and mobile payments Sodexo-exclusive deals and discounts for your
employees

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SODEXO-ZETAAPP
EXPERIENCE

Meal Pass Multi-Benefit Pass

 SODEXO-ZETA APP: MOST EFFECTIVE APP FOR CONSUMERS

Sodexo-Zeta App won the Silver Award for “Most Effective App For Consumers” at the Indian Digital Marketing Awards, 2021

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 NEXT-GEN APP: MANAGE BENEFITS ON THE GO
User Experience India’s Highest Rated
Employee Benefits App
(4.4/ 5)

• User swipes horizontally to access Meal

Pass or Multi-Benefit Pass

• Individual accounts for benefits can be

accessed through the App

• User can raise claims through the ‘Upload

bills’ option

• Claims can be tracked anytime through

the ‘View Claims’ option

• Reimbursed money for any benefit moves

into the ‘Reimbursement Account’

• The “Reimbursement account” can be

used to make any payment
Individual accounts for all benefits can be
accessed through the Multi-Benefit card • Money cannot be transferred to a personal
bank account or withdrawn from an ATM

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 SUBMITTING BILLS AT YOUR FINGERTIPS
RAISE A CLAIM IN LESS THAN A MINUTE

User Clicks on Enters the value of Claim successfully

‘Upload bills’ to the claim & clicks Uploads a picture Submits Claim
submitted
raise a claim on ‘Bill Photo’ of the bill

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 SAMPLE EXCLUSIVE NON-MEAL OFFERS

20% OFF on all Pay-Per-

₹300 off on purchase
Session up to ₹200

15% off on Subscription 220% off on subscription

₹500 cashback on Domestic 15% off on Subscription

flights

Vouchers worth ₹1,200 on

purchase of books worth 30% off on courses
₹1,200

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 ONE-STOP DIGITAL PLATFORM TO MANAGE ALL EMPLOYEE BENEFIT

▪ A powerful dashboard lets you manage all your employee benefits program giving
you access to set, control and oversee employee allowances

• Manage all employee benefits digitally

• Administer all benefits on a single platform

• Provide access to multiple people in your team for shared

management

• Set allowance limits as per your company policy

• Set rules as per company policy

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 100% DIGITAL CLAIM MANAGEMENT SOLUTION

▪ Centralised digital claim system to access and manage

employee claims

• Claims submitted are saved digitally

• Two-level claim verification & approval managed by

Sodexo
✓ Verification process is managed by a dedicated team
✓ Claims are approved as per your company policy

• Dashboards designed for transparency to ensure

employee spends are as per company policy

• Reports are accessible on all claims, settlements,

outstanding etc.

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 SODEXO MULTI-BENEFIT PASS VS WALLETS

Sodexo Multi-Benefit Pass Wallets

Accepted at across India at both Offline and Online stores. Valid only within the wallet ecosystem. No segregation of
Segregation of meal and non-alcoholic beverages right at food/non-food items. Weak merchant categorization for other
point of sale making the solution 100% compliant non-Meal benefits

Next-Gen App : Simply click and upload a picture of your No claim management support (No bill upload feature)
bill to raise a claim. Sodexo to store bills digitally for 8 Company will need to collect, process and store employee
years as per IT guidelines bills.

Customizable and scalable platform with a host of

Limited number of non-Meal benefits supported
benefits including new-age employee benefits like Health
& Wellness, Learning & Development, Gadgets &
Equipment etc.

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 SODEXO MULTI-BENEFIT PASS VS WALLETS

Sodexo Multi-Benefit Pass Wallets

Supports flexibility of both Allowance & Reimbursement Model Does not support Reimbursement Model as there is no
for all employee benefit. 100% transparency at a claim level capability to upload bills

Manage benefits from both Card and next-gen App.

Empowering multi-modal payments like swipe and pay, No option to have a Physical Card
tap & pay, QR code, Online, Shop ID etc.

Sodexo is a market leader in employee benefit space for New player, diverse line of business with disintegrated
over 2 decades. Financially stable and core focus on focus on Employee Benefits
consumer well-being and their quality of life

24 x 7 x 365
Dedicated customer service team with multi-modal No dedicated customer support team for Employee Benefits.
touchpoints to handle employee queries. Limited modes of communication touchpoints

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IMPLEMENTATION
& DIGITAL
BENEFIT
ADMINISTRATION
 COMPLETELY DIGITAL ISSUANCE & USAGE

• 5-min card ordering on • Details Required • Employee receives

Sodexo web portal ▪ Employee Name Welcome Email and/ or
▪ Email ID and/ or Mob. No. SMS within 24 hours

• Physical cards will be • Card is auto-linked to • Activates the card

delivered at a future date Sodexo Zeta App online (5-min process)
to employees

• 100% digital KYC Process for users; part of Card Activation steps

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THE SODEXO
ADVANTAGE
 WELCOME DEALS FOR YOUR EMPLOYEES
As Sodexo Cardholder, you will enjoy access to curated deals
through our exclusive deals platform Sodexo Delights Premier
▪ Explore 400+ offers across 15+ categories
› Mix of local as well as national offers

› Introduced niche categories such as

- Education (discounts on online courses)
- Kids (offers on pre-school, clothing)
- Automotive (car & bike accessories)

▪ In addition to savings through offers, users can avail cashback

on availing specific offers through the portal

› Cashback earned in Indian Rupees

› Once accumulated cashback crosses ₹100, users can

avail Gift Cards from popular brands like Amazon, Bharat
Petroleum, Starbucks, Taj Hotels etc.
400+ 120+ 15+
Offers Cashback Categories
Offers
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 SAVE MORE WITH SODEXO-EXCLUSIVE OFFERS EVERY MONTH
▪ Sodexo Specials is a platform to provide curated F&B deals exclusively for Sodexo users
▪ A dedicated team works with merchant partners to bring these top-notch national & regional deals every month

NATIONAL OFFERS REGIONAL OFFERS

50% off ₹200 off

50% off 50% off

12% off
20% off

15% off 18% off

and many more…

26 *Sample offers displayed and are subject to availability

 EXCLUSIVE PARTNER OFFERS FOR EMPLOYEE WELL-BEING

Health & Wellness Partners Customized Health & Wellness Sessions

Sodexo has partnered with P&G to provide your employees access to

exclusive offers from Olay, Herbal Essences, Old Spice, Gilette &
Oral-B & Ambipur
• Live webinar on health & wellness related topics :
Offer: Flat 30% off on personal care products from Olay, specially handy during the times of COVID-19
Ambipur, Old Spice, Gillette, Whisper & Tide

• Complimentary Nutritional Wellness Via Smart Diet & Workout

Plan for 1 month worth ₹799 from India’s largest health & wellness
Sodexo Consumers will enjoy access to a complimentary 3-month app with 10M+ users
Gaana Plus membership

• Up to 20% discount on prescription medicines; online pharmacy

delivery across 35 cities pan India
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IMPLEMENTATION
PLAN
 SIMPLE & HASSLE-FREE ONBOARDING & MANAGEMENT

• Simple contracting • One-touch ordering • Virtual cards issued • 2-min card online • Employees can
process of Multi-Benefit cards to your employees activation by your start using the
via Sodexo’s portal digitally (via Email/ employees card instantly
SMS) within 24 hours
• Benefit-wise • Card is auto- • Monthly loads to
employee list to be • Cards can also be linked to the be processed on
sourced delivered to your Sodexo-Zeta App Multi-benefit card
office/ employee
locations

• Consumer steps will be mentioned on the Welcome Letter (both Virtual & Physical)
• KYC Process is a part of Card Activation step and is 100% digital

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A PARTNERSHIP THAT GOES BEYOND

DEDICATED INFORMATION
SUPPORT SECURITY

CONSTANT
FEEDBACK

AWARD
WINNING
CUSTOMER
SERVICE
 DEDICATED SUPPORT
▪ It’s our constant endeavour to ensure Daily Quality of
Services to Clients

▪ A dedicated team will work with you for Administrative

Support helping with all aspects of on-boarding and ordering
including

• Helpdesk (physical/ virtual) to support with queries

and processes

• Order placement

▪ Your team will be reinforced with a Client relationship

manager for ongoing support

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 AWARD-WINNING CUSTOMER SERVICE

• First COPC-PIC certified contact center in South Asia as

per latest COPC CX Standard Release 6.0a

• Dedicated in-house Customer Service Team reachable

through email, toll-free numbers (enabled with a best-in-
class IVR system)

• Winner of Customer Focus Award 2018 at CX Strategy

Summit

• Available 24/7, 365 days a year

• Investment in cutting-edge IVR technology ensuring

industry benchmark in service levels

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 ISO27001 CERTIFIED ON INFORMATION SECURITY
MANAGEMENT

• Sodexo is ISO27001 certified for Information Security Management

Systems

• The Scope of Information Security Management Systems (ISMS)

applies to the Management & Operations of Prepaid Payment
Settlement Systems and Customer Service Operations of Sodexo
SVC India Private Limited and associated functions of

▪ Information Systems & Technology (IS&T)

▪ Finance
▪ Human Resources (HR)
▪ Marketing
▪ Admin
▪ Premises
▪ Data-Center
▪ Disaster Recovery in Bengaluru

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OUR CLIENTS
SOME OF OUR 11,000+ CLIENTS IN THE PAST 23 YEARS IN INDIA

32 Sodexo Meal Pass - India's Most Trusted Meal Benefit Solution

 SOME CLIENTS ON SODEXO-ZETA MULTI-BENEFITS PLATFORM

Fuel, Telecommunication, Fuel, Driver Salary, Fuel, Driver Salary,

Fuel, Driver Salary Fuel, Reward,
Driver Salary, LTA Telecommunication, LTA, Telecommunication
Telecommunication Telecommunication
Health & Wellness

Telecommunication,
Fuel, Driver Salary, Reward, Health & Wellness,
Entertainment, LTA Gadget, Fuel, Reward,
Gadget, Books & Periodicals, Books & Periodicals, Learning & Development, Telecommunication
Telecommunication, Driver Learning & Development LTA, Telecommunication
Salary, Fuel, Reward, LTA

Fuel, Driver Salary,

Fuel, Driver Salary, L&D Telecommunication, Telecommunication, Fuel, Reward
Reward, Telecom, L&D,
Telecommunication, Reward Books & Periodicals Health & Wellness
Books & Periodicals

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THANK YOU