Approval

This project has been proofread and approved as a minimum requirement for the award of
Higher National Diploma in Public Administration by the undersigned.

________________________ _______________
Kumzwam Nanjul Jacob
Project Supervisor Date

________________________ _______________
Leshak Christiana
Project Coordinator Date

________________________ _______________
Mathew Rena Naanmiap
Head of Department Date

________________________ _______________
External Examiner Date

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 Dedication

This research work is dedicated to God Almighty who is the fountain of all knowledge.

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 Acknowledgement

I wish to express my profound gratitude’s to God Almighty who had given me the life, health,

energy and knowledge needed for this research study.

I am highly indebted to my supervisor, Mr. Kumzwam Nanjul Jacob, for his tireless effort and

contribution throughout my project and study period, I will be forever be grateful, God bless

you Sir. I am very grateful.

And lastly, I will like to send a big shout out to my entire course mates for their care and

contribution throughout the entire study period, I’m truly grateful.

Thank you for everything and may God bless and reward you all.

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 Table of Contents

Title - - - - - - - - - - - -i
Approval - - - - - - - - - - -ii
Dedication - - - - - - - - - - -iii
Acknowledgement - - - - - - - - - -iv
Table of Contents - - - - - - - - - -v
Abstract - - - - - - - - - - -vi
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study- - - - - - - - -1
1.2 Statement of the Problem - - - - - - - -2
1.1 Objectives of the Study - - - - - - - -3
1.2 Research Questions - - - - - - - - -4
1.5 Significance of the Study - - - - - - - -4
1.6 Scope of the Study - - - - - - - - -4
1.7 Definition of Terms - - - - - - - - -5
CHAPTER TWO: LITERATURE REVIEW
2.1 Concept of stress - - - - - - - - -6
2.1.1 Nature of stress - - - - - - - - -7
2.1.2 Types of stress - - - - - - - - -9
2.1.3 Causes of Stress - - - - - - - - -11
2.1.4 Employee Performance - - - - - - - -13
2.1.5 Factors Affecting Employee Performance - - - - - -14
2.1.6 The effects of Job Stress on Employee Performance - - - - -15
2.1.7 The Relationship Between Staff Performance and the Factors that Influence
to their Productivity - - - - - - - - -16
2.2 Theoretical framework - - - - - - - -19
2.2 Theoretical framework - - - - - - - -19
2.3.2 Sociological Theories - - - - - - - - -19
2.4 Empirical review - - - - - - - - -20
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction - - - - - - - - - -22
3.2 Population of the study - - - - - - - -22
3.3 Sample Size and Sampling Techniques - - - - - -22
3.4 Method of Data Collection - - - - - - - -22
3.5 Instrument of Data Presentation and Analysis- - - - - -23
CHAPTER FOUR: DATA PRESENTATION
4.1 Data Presentation - - - - - - - - -24
4.2 Discussion of funding - - - - - - - - -28
4.3 Relevance of Finding - - - - - - - - -30
CHAPTER FIVE: CONCLUSION
5.1 Summary of Findings - - - - - - - - -31
5.2 Conclusion - - - - - - - - - -31
5.3 Recommendation - - - - - - - - -32
5.4 Limitation of the study - - - - - - - -32
Bibliography - - - - - - - - - -34
Appendix(s)

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 Abstract
The study examines stress management and private sector employee performance. The
population of this study cover the entire eighty (80) staffs of MR, BIGGS Jos, Plateau State,
as its target population. The sample size for this study will be Fifty (50) respondents from the
entire eighty (80) staffs of Jos.MR, BIGGS Jos. The study also used simple random sampling
technique to ensure that all the sample size is given equal chance in the study. The study used
both the primary and secondary source of data is utilized. Data are presented and analysed
using frequency tables and statistical simple percentage instrument. Out of the fifty (50)
copies of the questionnaire distributed to the respondent, forty-five (45) were filled and
returned for analysis. The study findings reveal that, working environment, lack of
motivation, relationship with superior, work over load and long working hours are all factors
that causes stress of workers, workers have absenteeism, low morale, poor work relations,
stress reduce their productivity, feel apathy and loss interest in work they are physiological
stressed at work place when they are stressed and overworked, that encouraging
organizational communication, promote job rotation & job enrichment can be adopt to
reduce organizational related stress on workers performance. The study recommends that, the
institution needs to elaborate and implement a robust and effective stress management
mechanism that will help the employees perform much better and in addition, there is need
for the management to introduce an Employee Assistance Program, a proactive measure
which identifies and intervene on problems before they affect the employee production level.

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